😊 The service provided by Hawaii Emergency Physicians Associated was excellent. The doctors were friendly and showed genuine care. The facility was clean and well-equipped. I had a positive experience overall.
I visited the emergency room at hepa.net and had a great experience. The doctors were attentive and provided excellent care. The facility was clean and comfortable. I would highly recommend them.
I had an average experience with Hawaii Emergency Physicians Associated. The staff was polite, but I felt like the wait time was a bit long. The doctor was knowledgeable and provided adequate care. Overall, not bad, but could be better.
The doctors at Hawaii Emergency Physicians Associated were great. They took the time to listen to my concerns and provided excellent care. The staff was friendly and the facility was clean. Highly recommended!
😃 I had an average experience with Hawaii Emergency Physicians Associated. The wait time was a little long, but the doctors were knowledgeable and provided good care. The staff was friendly and helpful. I would consider going back if needed.
I had a great experience with Hawaii Emergency Physicians Associated. The staff was very professional and accommodating. They were able to quickly diagnose and treat my condition. The facility was clean and well-maintained. I would definitely recommend them to others.
The doctors at hepa.net are amazing! They provided excellent care and were very knowledgeable. I am so grateful for their help. Highly recommended!
I recently visited the emergency room and received great care from the doctors at hepa.net. They were quick to diagnose and treat my condition. The staff was friendly and attentive. Highly recommended!
👍 Hawaii Emergency Physicians Associated was extremely helpful during my visit. The staff made me feel comfortable and the doctors were knowledgeable. I received excellent care and would definitely go back if needed.
The doctors at hepa.net were very helpful during my visit. They listened to my concerns and provided excellent care. The facility was clean and the staff was friendly. I would definitely recommend them.
While the medical care received was excellent, their customer service was terrible. I spent hours on the phone trying to get the bill submitted to my insurance company. HEPA refused to provide me with information needed by my insurer to process the claim, including basic codes needed for billing, such as NPI numbers. I instead had to spend hours with HEPA and my insurance company trying to track down the information needed to submit the claim.
These doctors seem annoyed to have to do their job. There were no clear terms that their rate is separate from the hospital co pay. I m getting billed $2500 during a pandemic for a panic attack. Was not offered a psych eval, wasn t even tested for COVID when shortness of breath and dizziness are common symptoms. I m fighting this.
Dr. Kyle Stevens DID NOT KNOW HOW to remove a painful cyst on my shoulder, he said and I quote, "I'd have to Google it". I was sent away with a referral for some other doctors to go see. HEPA Inc is charging me $726.70 for the "medical expertise" of Dr. Stevens, which amounted to him explaining why he was UNABLE TO PERFORM THE PROCEDURE. The successful cyst removal was performed quickly at a Dermatologist office and cash price paid for procedure was less than $150. WHAT HEPA Inc is doing is NOT PONO, not righteous, and everyone is going to hear about it.
Ended up in the hospital in January unexpectedly - had to pay all hospital bills upfront or they wouldn't have let me leave.
Paid everything and went home.
To make matters worse, the doctor gave me false information which complicated my health weeks later.
9 months later, I get a nasty letter saying I owe them money.
NINE MONTHS LATER! I paid everything up front.
What a joke that this is considered healthcare.
hepa.net
