Harbor oaks hospital Reviews

My daughter is currently up there been there a week now the phones are constantly going out, only spoke to the doctor once still waiting to hear from her social to schedule a family meeting. My daughter is getting very anxious and it's been 3 times now the phone has gone out once the first and only time I spoke to the Dr and twice now when I was on the phone with my daughter. As much money as they are probably charging people to be there youbwould think they'd get a better phone system. Not very happy.

Nurses are nice. But this is just a place to ensure your safety only! No therapy, just some short short groups that my daughter says are 1-2 questions. The doctor spends very little time with you. My daughter said she felt more isolated here then home. She called me every day begging to leave and she went voluntarily. Once your there you cant leave until they discharge you. She said one a scale 1-10 she would rate her help there a 1

My husband was admitted due to a mental health crisis and transferred to this facility. At first I was hopeful, but the staff is wildly unhelpful. They claim that their programs are family centered and that they communicate with the family throughout the process. I only received one call back, from a manager after I lodged a complaint about the staff. In order to speak with him however, I had to call through reception, and when I asked to speak with the person in ccharge I was told the CEO was in charge. By other members of staff I was also told that I couldn't receive updates on my husband, in spite of the fact that I watched him sign the HIPAA forms allowing them to update me. Of course, that was the rare occasions when someone on the ward actually answered the phone. Final straw is today, I'm picking him up. Told he would be ready to go at 10. Called again to confirm 10am. I get here and they're rude, telling me he's not scheduled to leave until 11. No sense of accountability.

Ummmm so many things to say...but I'll say this I loved the staff and the people I met there...I gave up an extra pair of pants and a shirt to two different people...but I was always hungry being there...the experience there showed how bad our "system" is...oh one more thing the physician told me to get a cast and I didn't need one waste of time...my pinky is fine by the way...

"The perception of you is a reflection of yourself" is what I think I wrote on a piece of paper and they stuck it on the wall

My son was at this facility a little over a month ago on the autism floor. Since being home he has been doing 90% better, I would say 100% better but some of his actions are his own personality and cannot be helped. He enjoyed the activities and projects they had him doing as therapy, they helped him with showers and making sure he was clean as well as keeping good communication with us at home. The nurses and techs helped immensely in the time he was inpatient and my wife and I are very grateful.

I felt that the staff were really amazing and including the nurses but I personally did not like the way the doctors treated not just me but other people but I m not gonna speak for them but I asked since I was there and I was there for 14 days and didn t get my medication that was for my muscle disorder so I was to the point I couldn t eat or drink and and my muscle medicine is the only thing that makes me stabilized but I had to ask many people and the doctor to this is towards just the doctors the medical doctor and the psychiatrist I didn t get the medication till like the two days before I got discharged and I was there for 14 days I just feel that these need to be put out publicly just to make the hospitals better end it doesn t help if you need to talk about your medications that I should ve never been not having because I ended up having a seizure without my muscle medication I ended up having to get rushed to the ER I don t remember everything that happened because I did ask other people what happened because I didn t remember a thing and having me off that dosage of my muscle medication you have to go slowly taking off this medication so they messed this whole thing up and again this is towards the doctors not the staff I love the staff to staff help us more than the doctors I feel but II feel we should have a right to say what we need and if you re not gonna listen to us the first like five times we told the doctors it makes us not want to speak up more and that s why a lot of people don t speak up because it gets the point that you just get tired of them not listening but I kind of thought we were there to get help but taking lots of us off the medication for so long or not sending us home with medication prescriptions yeah so I feel we have the right to speak up about this because I don t want any future people having to go in the psych hospital and then ending up The doctors not listening and also they were supposed to send me home with a prescription four my UTI at the time and they never did I got it from the ER and that was the time I went in for seizures and then I went back to Harbor Oaks and the ER did give them the prescription for it and then they were supposed to also send it home with me so .

Thank you for staff and nurses that stood up for us and helps us a lot I just particular not trusting the doctors. Staff are amazing

Thank you again to staff I did my best to focus on myself same with DOCTORS again but staff are amazing and helpful and really do care

Poor communication throughout the entire experience, the woman working at the front desk repetitively told me strict hours when I can talk to my brother, and when i called during them she told me that my name isn t on the call list, and hung up. Rude and irrational communication don t send anyone here.

This place should be burned down. The entire staff is cruel and vile. No one in Macomb should EVER seek mental health services via the emergency room, because you could be sent here. You will leave worse than you arrived. Everyone employed here should feel ashamed. The psychiatrists shouldn't be able to sleep with what they do to people. STAY AWAY.

My daughter is currently being held there, not given her needed medication & being forced to sign something she didn t want to sign. Very very poor customer service! You can never reach anyone & if you do they say hold on and transfer you to a line no one s at!

This place is the WORST! U of M sent my mother here due to shortage of beds. She had no say in this. Upon arrival, she said it was extremely dirty and covid protocols were not being followed.

At night, she wasn't given any medicine or her CPAP machine. Since she has sleep apnea and asthma, she needs her machine. She was told she could not use it. Last night she had an asthma attach because of this.

Now this morning, still no medicine because they do not keep her kind in stock. If she does not get released today I will start a lawsuit. And after reading all of the horrifying reviews,I am not alone. This place should not be treating anyone! #shutdownHarborOaksHospital