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T
4 years ago

Had an awesome experience with JB and Alex in the ...

Had an awesome experience with JB and Alex in the snowboard department. These guys were not only knowledgeable, but super pleasant and patient when helping me try on snowboard boots.

These guys must have their sales tracked or work on commission, but they had a no pressure, customer service based approach.

I hope to come back and buy a pair once I m done with my research. Service like that makes me want to drop my cash there.

Thanks fellas.

*Update* - They have a strict "no refund/Exchange only" return policy. Make sure you will not be returning any expensive items, otherwise you'll be stuck trying to figure out how to spend store credit on things you don't necessarily need or budget for.

Keeping it at 5 stars because I want to support local, support the kids that work there and they have a right to set their own policies. I just wish they would mention that upon checkout, especially for large purchases.

L
4 years ago

I have been shopping at Hanger 94 for 25 years. I ...

I have been shopping at Hanger 94 for 25 years. I started shopping at Hanger 94 when they never carried longboard skateboards. They said they were too expensive to stock on the shelves. I had them order my first longboard. I now have 12 longboards skateboards. The best shop to get skateboard.

G
4 years ago

Best local skate shop in San Diego

Best local skate shop in San Diego
Been shopping there all my life but its a little pricey. They always got plenty of staff to help customers out. They have just about any board sport related products, clothes, shoes and accessories. I always thought they had great shop decks for skating but I didn't see any when I was last there. The skate shop is upstairs. They carry all of the best brands

B
4 years ago

Best selection around for Snowboard gear. For this...

Best selection around for Snowboard gear. For this reason alone I have to rate 5 stars. From Oceanside to Chula Vista there isn't anyone that has the inventory of Hanger 94. In North County Hansen's is the only other place that has a respectable inventory. Hanger 94 is worth the drive!

C
4 years ago

Really disappointed with this place. They stock pr...

Really disappointed with this place. They stock premium items, but don't stand behind them with their customer service or return policy... pretty much just a warehouse... not going here again..

G
4 years ago

Apparently a heavily tattooed person cannot shop h...

Apparently a heavily tattooed person cannot shop here without being suspicious. My girlfriend and I were heading to the beach and I decided I would like a new pair of board shorts and whatever she wanted. The young Asian girl running the cash register felt the need to call her coworker to watch me (yes, I heard it on the walkie talkie). Feeling offended I continued my shopping but obviously felt uncomfortable. Didn t find any board shorts but did buy hats for my gf and myself. Walk up to the cash register and the Asian gal smugly asks me for my ID..keep in mind, I used a debit card..not a credit card. You would think a place that caters to surfers and skaters would be a little more open minded. I know the owner could care less but I ll never shop here again.

I m an extremely clean cut guy in case you were wondering.

T
4 years ago

Huge selection of action sports equipment & sports...

Huge selection of action sports equipment & sports wear. 4 * for being full retail price. T-shirts for $30, hybrid shorts for $60 etc. If your not looking for a bargain & know what you want they'll take good care of you.

J
4 years ago

Hi, today was my second time at this store. First ...

Hi, today was my second time at this store. First time I was at the store 3 weeks ago to buy a wetsuit for my daughter and today for my son. Both times we spent for about an hour at the store just trying to find the perfect fit. The employees are super friendly but my only concern is that the AC WAS NOT ON !!!! both times while we were there.The outside temperature was about 87F and inside was even more, especially upstares in the small changing room. My son had a difficult time to put the wetsuit on, because he was sweating a lot and could not bread under the mask . Even my daughter and I had hard time to breath. We wanted to look for more stuff but he didn't feel well and was very exhausted and we left. I am very disappointed with the way you are taking care of your customers besides the friendliness and professionalism of the employees.

R
4 years ago

5 stars just for Alex and Hayden's help! It's not ...

5 stars just for Alex and Hayden's help! It's not just that they saved me some money, they were stoked on snowboarding, and willing to try a few old parts to help me out, and take the time to do it. 5 stars, they are the reason shopping locally is worth it!

T
4 years ago

This is a good outlet-type store with skating/snow...

This is a good outlet-type store with skating/snowboarding gear and apparel that is the optimal shop for sale items and footwear. I recommend this store, only one downside is the customer service is too intrusive and doesn't leave you alone to shop.

J
4 years ago

I can't stand how closely they watch you, it's unc...

I can't stand how closely they watch you, it's uncomfortable. I feel like a prisoner. I've been shopping here for 10 years, if it's really that big of a deal for people to LOOK at your products then block them off. No one wants eyes on their every move

K
4 years ago

Expensive items but friendly staff. Has everything...

Expensive items but friendly staff. Has everything you need for surf, skate, and snow. They will watch you and follow you as if everyone is a theif but they do have expensive merchandise so it's understandable.

Their return policy is extremely strict so make sure you want to keep what you are buying. Do not make any purchase here expecting a refund. At best you will get store credit.

Their waxes and tunes to snowboards are sub-par. They have young guys doing them who haven't done them nearly enough times. Get to the mountain early and stop by your favorite local shop and have a professional do it instead. They have done it many many more times.

D
4 years ago

I purchased a surf watch from them. After getting ...

I purchased a surf watch from them. After getting home and giving it to my brother for Christmas present we found out that it was broken. We called the watch company and learned that the watch was two years old and the battery was dead. When i took it back they refused to give me my money back all they would do is exchange it. I didn't want another watch from them that was two years old with a dead battery, for $135 i wanted a NEW watch. To me that sounds like a company that doesn't stand behind the products and takes advantage of the consumer. I would never shop there again.

E
4 years ago

Left me on hold for 10 minutes when I asked about ...

Left me on hold for 10 minutes when I asked about prices. Don't waste your time on the phone. I've gone there several times for specific things I knew the price for and it's great with the free popcorn and quick help you can get. But don't call for anything.

b
4 years ago

1st visit ever, and was never attacked by sales pe...

1st visit ever, and was never attacked by sales personnel. hell, i didnt even know that the owner of the shoppe was the one who was assisting me. goes to show, be kind to strangers, they'll be kind in return. i ended up buying a new board/stomp pad, boots, gloves, pants, and socks. ever so helpful along the entire way, was the crew. i only spent an hr there and walked away knowing that i spent money/invested money thru better decision making because i was kept informed by the knowledgable, like-family-oriented staff.

m
4 years ago

Bought my GNU Hyak here staff is supper knowledgea...

Bought my GNU Hyak here staff is supper knowledgeable.helped me build that bond with the board. Thanks Hanger 94 I love my board been having the best time on it . Drop the money with these guys no better investment than a quality board.

M
4 years ago

Colton was great. Stopped in to check out some wet...

Colton was great. Stopped in to check out some wetsuits and snow gear and Colton helped me find things that was check my boxes. He was so patient and informative, I felt no pressure what so ever and learned a lot about different brands and options. Thanks for that!

E
4 years ago

I left the store about an hour ago and wish I aske...

I left the store about an hour ago and wish I asked the name of the three young men that helped my daughter build her first skate board. All three were juggling the skate & surf department efficiently with a friendly, positive vibe. She's stoked, I'm excited for her and the level of respect & kindness they showed my daughter & I made me a customer for life. Thanks so much gentlemen & thanks Hanger 94 for employing such fine people.