Hamilton Urban Core Review

Hours of operation changed but has not been updated here. Very confusing

I have been calling the manger of the needle exchange program and have left 5 messages and not one returned! They give out needles to these junkies who have no care in life but to get high... They leave needles all out back of my building with blood spots all over! I have already saved one of their users once and if they weren't enabling this people there wouldn't be needles and drug users all over downtown! They exchange the needles but yet they share them so what is the point? Junkies get needles so do I get free birth control? No I don't so stop handing out needles to people who DO NOT care about kids the seniors or disabled people around here! My mother almost stepped on one! To me and what I thought n now know I am wrong is that a "safe" injection sites allows them to use the needles there and they throw them out so they aren't all over our streets! Keep allowing the over doses, u should be charged just for handing out the needle that was used for the person to OD off of! KEEP SUPPORTING DRUG USE N IT WILL ONLY CONTINUE TO GET WORSE!

My friend recently went here to find out the place requires one to wear a mask to receive health care. Shame.

I wish they were more professional and organized. The male receptionist was rude. I simply asked where the washroom was and he completely ignored me. It s a joke going here.

Attention to all whom have a service dog. If you require your service dog and need the help Urban core make sure that you leave them at home. I have a service dog and I am disabled I also require my caregiver with me most of the time. On Wednesday i was told that the staff would deal with me down stairs where the staff continued to make sure that there opinion was heard as did mine. A thought for the staff at urban core. If you are turning away disabled man from getting help, but are willing to help refugees from another country please tell me what this is. I think according to the law it is discrimination but would like the staffs advice on this before I call for a lawyer. Because all I would like is to be treated like a normal Canadian coming from help from my local community outreach center.

Shockingly disgusting "health" center... I've seen run down gas station bathrooms look cleaner. And grime and filth is EVERYWHERE. Lot of desks look like hoarders use them. Super disorganized and filthy, backwater looking place. Went once, made my skin crawl. Not going back there. 2 stars instead of one because at least they were mostly nice.

Urban core has been very helpful for me for last 13 yrs I would recommend any family's diff nationalitys to go to them for resources great place and alot free help

Went in for some harm reduction supplies to give to youth I work with. The supplies I needed are listed on the website. I was told they have not had them since 2003, despite the fact that there is a recent notice regarding them on the door. Thankfully this isn't a pressing matter and I will be able to acquire some in a different city.

It helps all nationalities of people they even try their best to speak ur language and if they can't they have interpreters that can