Hôpital Brugmann Reviews

.a member of my family was ill treated in the emergency room during the day

I am outraged at the way I was treated by the billing department. I received a courier from a bailiff when I had to pay all my ruby bills on the nail. I sent the proof to the said service and nothing can be done about it. I have to pay the bailiff if there was a negative note I would have taken it. Regarding the doctor's services, no daytime nursing problem, but if you are keen on life do not spend the night in hospital

I put 2 star for a part of the neuro personel for a doctor (resident) 0 he would have to potass his courses to wonder how he managed to be doctor because for him you fall from a stool loss of consciousness vomiting cephalee loss of memory you ask him what you have for him fall without gravity he kept you 9days
You asked him if it would not be a small comotion there he tells you a comotion it's a broken head bone and the blood flowing in the head besides I ask went to st.jean refuse it's not because I have hospi insurance. That it is necessary to take care of it does not say THAT YOU HAVE AN INSURANCE.

I want to thank the service "Maternity" for their professionalism, my wife gave birth on August 3, 2019, the service was listening and really helpful

Super TV rhythmologist, super electrophysiology team, impeccable cardio ambulatory consultation service .... big downside .... the hospital unit .... the staff do what they can with what they have. ... only for a coronary unit at night ..... thanks debloock !! However, be careful with the choice of certain temporary workers !! A night spent in the room on the evening of 6/11 Not only incompetent and above all unpleasant! Has nothing to do in the profession! The budget restriction is very palpable at all levels ... staff, food, .... I recommend the practitioners but not the rest. Very disappointed! Great efforts are to be made for logistics (no hot water in my shower !! .... (private room)) And infamous food (the bottom of industrial game in some discounts is better ... qd we bring you your meal !)

I am talking about emergencies: Staff really rude! No know-how with patients! Years of study for this performance!? Go your hospital path disappointing and sad that it still exists!

They make you wait unnecessarily. I am currently in the emergency room for more than 1 hour with excruciating pain. Long live Saint-Luc.

Very old building and very poorly indicated very rude and polite personal

Very moving service to the emergency! Wait 4 hours and when the doctor receives you he asks just a few questions and then continue to wait 1 hour for blood test and still wait 1 hour to do a radio and the result you can imagine how long ... and spent the whole day at home. urgency .. and in the end he gives an order to calm the pain and another appointment in 2 months! I think once I'm at the appointment I will not need you anymore ...

After 4 months of waiting for a meeting in cardio (problems of palpitations and chest pains) I finally arrived at the day of my appointment. Received by a cardiologist who says to me "Hello, sit down", leave me 5 good minutes without speaking to me, then he finally deigns to speak to me, the nurse whom I had seen before made me an electro cardiogram , or she specified extrasystoles ... He asks me to undress the top, and puts me on the scales with shoes and measure me! with my heels! I share it with him! ask me to lie on the auscultation table, without even having changed the paper of the previous patient! I am bad, my tension is high for me, 15/8 I feel bad. He prescribed me exams, the total, but when I arrive at home, I have to wait 3 months to be able to do my exams! Who are we laughing at ? we have time to make a heart attack !!! Sorry, I will not go there either !!!! am obliged to put a star, or my message does not pass! thank you to the kind nurse who made electro cardiogram ... We have time to die !!

Consultation scheduled at 2:45 p.m. - pick up at 4:15 p.m. The third visit!
Consultation scheduled at 2:45 p.m. - care: it is 4:29 p.m., I'm still in the waiting room! It's my 4th visit. And, I wonder if I should change the hospital !?
For explanations, there is no, even if it costs you dearly in the car park, it does count the minutes!
We just passed someone in front of me!

I only speak of emergencies: they are correct, the nurses and doctors are professional and friendly, but a person at home emergency, an African, I think Congolese, aggressive, incompetent and badly raised .... but above all very incompetent, I think that the worst thing in life is incompetence, and when it is in the medical field, it is dangerous; this kind of person must direct them

On the other hand I have been to several services, including ophthalmology, if sometimes it is necessary to wait patiently, the services are professional. I would have liked to put 5 stars, but the African, Congolese gentleman, has access to emergencies, removes two stars for his incompetence and the delivery of erratic information.

I met Professor Jani in this hospital with beMa wife, an amazing person who helped me with my twins, I came to the Louise medical center. I will never forget Professor what you did for my wife and children. Thank you
This is the best for me and he takes the time to explain everything.

Thanks to the high-risk pregnancies service where my daughter spent almost two months for the kind and good care as well as to the neonatal service where my granddaughter was born with the best care after being born for 5 weeks.

Emergency ... avoided. 4 hours of waiting for radiology !!!

My worst experience at a dentist. We propose to treat you 2 teeth at a time and when they have more time they find an excuse to throw you away! A dentist hit my mouth and tongue with the machine, I could not eat properly for 1 week. On that, she tries to make me a radio with a little black thing that hurts me so I can not (because it hit my mouth). Madame tells me that she does not laugh at her that she will not cure me. I assure you that I did not do anything disrespectful and I did not laugh either. We do not come to the dentist to laugh. With the shock I go home without returning the file to the home and the lady calls me with her private number to tell me that I do not deserve that she looks after me and that I am disrespectful. My mom calls to better understand the problem and therefore asks the question. The dentist starts by saying that I am a liar and when my mom asks him nicely (!) Not to talk like that she lets me tell her that we see who I got my
education. I have never had a conflict with any doctor or dentist in my life. I find this experience very sad and I share it with you because I would not like this kind of people to succeed in reaching other people in the same way. Do not go to Zakia Ouzzane. I strongly advise against!

No respect for the thousands of residents. Systematic abuse of ambulance sirens, noise is continuous from morning to evening

As an Englishman attending the same site of my Specialist for a scan on Nervous system, I was mortified to be ejected from reception at 7:45am due to NOT holding the correct piece of Paper for the appointment (the date was set approximately 3 months after consultation). Disgusting, though this is a reflection of Belgian Administration not solely CHU. Horrible Customer Service for a Hospital.

For my part I think it's really good hospital and very pleasant in the middle of it's trees.

My husband has been in the ophthalmology department and has been very well cared for by Professor Laurence Postelmans..Thank you

Very bad / Fatal at the beginning a mutual problem, after (normal) vacation staff ... now too much work ... 4 months that surely 5 ??? To have a new barrel of a prosthesis very disappointed service prosthesis deficient ... not recommendable and RDV to avoid please

1 hour wait to request an appointment and I'm still on the phone. I have time to die ...

Disordered establishment I am disappointed with the service

No good memories.
Indeed, I had surgery there almost 2 years.
Although I took the option (paid) "room only", I was operated by 2 students / trainees ... and not by the teacher, as normally announced at the start.
I stayed 3 and a half days (4 paid) in a single room ... the floor was never cleaned during my occupation.
Only the bathroom was daily and quickly refreshed ... but not thoroughly cleaned.
The toilet seat held only one side while I had an infusion and a urinary drain (it was really dangerous).
The Congolese nurses were, however, very kind ... which was not the case of the maintenance staff (aggressive), as well as the person who was in charge of bringing the meal trays ... which could not hide a mal- to be deep (a small smile has never hurt anyone) '.

Emergency diagnostic error. Which earned me 1 week of ENT infection. This sort of thing could be avoided if we really listened to you.

Desk staff quite unpleasant or even arrogant in relation to the questions asked. Answers, because it's the program. Found a better reception at chirec, and three months earlier ...

To flee. The staff are just atrocious lol. No politeness, no respect .. do not go especially in these emergencies .. in my opinion all the staff is unhappy or hateful !! Mdrrr what !!! Do not pausing especially no questions pcq you are assaulted without even having finished your question mdr

Deplorable emergency service several hours of waiting in a dirty place. Only positive point nurses and doctors

The secretaries are so rude !!! They do not even know what are the services in the building they work! Moreover they are so lazy that they do not even deign to call someone to ask for a little info on the phone. Don't explain, treat you like a dog because you don't speak French perfectly. They spend their time chatting, while there are patients waiting to register. Above all, don't hesitate to complain, because these kinds of people don't deserve to be in such a position.
I hope they will do something to change this situation otherwise they will lose a lot of patients. Let them keep their negative energy for themselves; because people who go to the hospital already have a lot of problems and don't have steel nerves.
Hoping to see better administrative staff.

You go to urgent care and they take care of you after 5 hours

Sorry I came here to measure my calcium levels, the doctor made a mistake and accidentally had a heart transplant

If it already deserves the name (emergency) I visited the most 10 times but always super super disappointed yes it is true that this 5min from home, but never again, interns who do not respect who speaks badly a waiting time of 7h ..... Simply flee. Very unfortunate that this is in a city like Brussels.

I put an average mark since the quality varies a lot from one service to another. I have been hospitalized several times in pulmonology and nothing to say. On the other hand, catastrophic vesicle operation. The stay was reduced from 3 days to almost 2 months. Error or "no luck", I suffered a lot and it took the intervention of another service so that I did not stay there.
On the other hand, nurses everywhere are helpful, friendly and efficient despite the workload

No words then worst worst worst worst worst services. Dr. does not give medicine for any cost. They always say one sentence " everything is ok. Or This is ok from my side" what rubish. They think patient is lying. They tried that patient come back to the hospital after 2 3 days for the same reason.

Classified site. Horta signed building.

Beautiful park.

Unfortunately, the political powers have given priority to constructions of all kinds. So, less parking, and the site is denatured.
Best of all: parking meters.
Remains an important hospital site with a wide choice for adult care and for children (HUDERF).

The most shameful emergency service ever seen arrives at 6:10 am alone in the waiting room 2 hours later still seen no one I find it magnificent forever

Horrible, personal with a distressing imcompetence!

The service unit 12 impeccable I worked i worked 2 months and a half nothing to the care and listening

I need dentist urgently please ... need a competent doctor who advise me ???

This is the worst hospital ever, after getting stung by soms kind of insect my foot was swollen So i went to This hospital. Here i am waiting 5 hours!!! And im not lying i came in at 2 and at 7 it was my turn. I waited there in the heat and my foot was double his size by then the worst part is it was all for nothing!! The docter did not know what it was So i waited all that time for nothing plus i have to play them over 100 euro. The receptioniste was realy rude too. I rather chop my foot off instead of going to This hospital again! NOT RECOMMENDED. go to uz Brussels hospital it's not far from there.

Good atmosphere in any case C2
Even though I had trouble on the first day totally different organization to already frequent hospitals
Sodexo meal with the Belgian hospital monopoly not much to say except for eurk
Awesome CTR

Top surgeon ... nurse some very good others very bad

I do not recommend this hospital, I do not have words to describe the 5 day in unit 20 for my husband, very deplorable staff, emergency is not possible, if you request a service you are aggrieved, the red button is useless if they come after 55 min in intensive care !!! Bcp of negative point for this Hospital, I can not describe in words the incompetence of the staff!

Unfortunately not so much. They don't speak Dutch. There are many around with a sour face that you are afraid to ask.

What a hell abuse of ambulance sirens all day and sometimes night! You are supposed to treat people not to torture them! STOP the sirens before arriving !! Pity for the local residents band of dirty selfish. So easy to hire private ambulances (take subcontractors) and then discharge your own responsibility. What disrespect for your own patients who are also harassed by sirens. The worst thing is that we drive cars 30 km / h around the hospital so they can have peace!

Apart from the new infrastructure that has more or less clear indications, the vast majority of medical staff is really not welcoming and friendly.

Staff for the most part DETESTABLE! You talk to them, we'll say that we bother them more than anything else! Don't show up! Don't explain to us! Bad follow-ups during my whole PERIOD !!!!! SEND ME THESE GOOD SECRETARY NOTHING !!!! WHO DOESN'T LIKE THEIR PROFESSION AND WE PAY IT! I MISSED AN ALL ITS APPOINTMENT.
PARCQUE YOUR SECRETARY THESE DEFEAT AND MAKE ME WAIT IN THE BAD ROOM !!!! HORRIBLE EXPERIENCE !!!!!!! HORRIBLE HOSPITAL A? !!!

Flee this hospital !!!! Never go there! You will come out even more sick than you have entered. "Incompetence" is the word that characterizes the hospital appointments given then not honored, exams (radio, irm, scanner, levy) that are useless, staff overwhelmed, no communication and unpleasant staff! It is a scandal!
Really run away!

If you have time to waste make an appointment in Polyclinic.
The pregnancy monitoring was done entirely in this hospital I find it scandalous that we give you an appointment to come 1:30 to see 2 hours later! (And this has several times)
I do not recommend.

We have always been well cared for when health concerns and I thank the staff who are doing their best.

Too bad we have to put a star. You deserve none. I tested various services and I only fell on incompetents. I think that's really the selection criterion. If you want to meet doctors who do not know anything about their job and who do not know how to say "I do not know". You're at the right address. To flee ! !!

Worst hospital in Brussels! The doctors do not even speak French correctly, have given you a room after an operation without explanations and have abandoned you ... You may well press the red button to have a doctor or a nurse in emergency but you can wait at least 45 minutes before seeing someone because they prefer to stay in the kitchen to laugh ... It is true that the patients who lose blood it is not important enough there is no communication between the doctors and the nurses .. Anyway, I know I would never go there again.

HOSPITAL BRUGMANN radiology department especially DO NOT RECOMMEND !!!!!
My daughter has a Google account and I can write this to describe the malfunctioning of some hospitals due to the incompetence of some of their staff. Following the opinion of my gynecologist, a RMI was made on 26/06/18. The radiologist who had done the exam needed additional information (mammo and echo). As the mammo and the echo were done in another hospital in Brussels, it was necessary to go and get a CD-rom of the exams at the secretariat of this hospital. The next day (around 1/7/18), the CD-ROM was sent to the radiology department of Brugmann Hospital. A week later, still having no news of the gynecologist and the hospital in question, I phone the secretariat of Brugmann Hospital and there, the secretary announces that nothing is done and that the radiologist is probably on vacation and I have to call back every week because she does not know for how long. After 3 weeks of absence, I am told that the radiologist is still absent and that there is no protocol. As I went on my own vacation, I decided to call back after my vacation (duration also 3 weeks).
On my return, we are already August 10, I phone the gynecologist has still received nothing. I ring the Brugmann Hospital and after a lot of talk, I am asked to call back on Monday 13. Yesterday, I am told that I can pick up the CD-Rom and the protocol the next day. This morning, I retrieve the CD-ROM and the protocol, send it by e-mail to my gynecologist who reminds me in the hour to tell me that nothing had been done and that the radiologist has mentioned that he needs to the mammo and the echo while the radiologist had it on the CD-Rom transmitted around the 1st of July. So check out again !!!!!!!!!! It's been 3 months between the mammo and today and still no results !!!!!!
This radiologist does not take these patients seriously and put their lives on the line! This is Dr. H .... t! This is my story and I would not want another patient to experience the same experience because doing so is not at all respectful. That's why I share it with you. If I could put any star, I would have done it but the system does not allow it.

This hospital is not terrible either as I originally thought like many hospitals in Belgium, I went to see a psychiatrist in cognitive and behavioral therapy there, went back with a friend and at the beginning, we had found quite open to my situation and an approach that he agreed to do, I realized at the end of the 3rd meeting that he had written something incomplete, asked him again to write again, it was again incomplete and then, finally, he did not want to know anything under the pretext that it was not necessary to do it and I, I think that most psychiatrists in Belgium are sick and they do not know how to do anything other than prescribe me drugs but after a while, I realized that it was going and worse, I saw 2 others before and they prescribed me drugs without treating the background of the problem

This hopital was well built, patients can walk around on the hospital site feeling at home... the staff is very friendly.

Very good care in emergencies, conscientious doctors and complete examinations (weight, urine, electrocardiogram ...), nothing is left to chance. We are kept informed of the progress, waiting time and we come to see us often to see if everything is fine. Medical team motivated ...

Which specialist is the best among all knee specialists on paul brien's website?

Good care day and night by unit 42, thank you again for everything.

A human-sized hospital center. I really liked the personalized approach of each patient. I felt like I was with a family doctor whom I have known well for years. The staff are very well trained and above all emphatic.

I went to the emergency, where I had a very good welcome, from a great doctor, I recommend so much !!!! Very good hospital.

Mom went to the emergency room, and after 6 hours of waiting, she is told that her foot has nothing. Two weeks later, after strong pain, she returns, a doctor (who barely knows French, and not at all Dutch) looks at the radios and tells him that his foot is broken in 3 places!
After 4 hours of waiting, the doctor (the same) puts a plaster that is later found to have been poorly sized and which has done more harm than good.
Very big disappointment ...

You think we have that to do ???

I specifically ask for an appointment after working hours because I can not take leave and I am given an appointment 2 months later (9/12) Today 28/11 I receive an email from you saying that my appointment was moved to 1/13 at 11:30 am !!!!!!!! You think that's correct?

I would have given my money elsewhere.

Yours truly

Run as far as you can from this hospital Do not operate Dr. Vandele on me fucked me

Everything is old. Apart from ophthalmology and the heart. Do not go

My brother returned there for an alcohol problem after 3 weeks he came out drugged by diazepam or valiums, disinterested staff, patients treated like prisoners or madmen, unit 72 to flee

The architecture is nice but you have to walk sometimes on the outside to reach your destination, that is good if it's sunny but if it rains... :P as a hospital it's a good one.

As for stomatology, we wait for months to have an appointment. When you finally come to your appointment, you are examined for 5 minutes and then you are told that you have to make another appointment to be able to cure ... I received a prescription for antibiotics for pain and a appointment in 2 months to treat a single tooth.

Great masquerade! Welcome to the most badly organized hospital center! Nobody can tell you the way correctly lol ... "icing on the cake" a secretariat worthy of a prison on the verge of insult, reassured you the doctors are very competent BUT they have only 15 minutes to you grant ... yes, no more per patient (thanks management). Morality of the story, advised against!

Well, I have a positive opinion
Whether we like the hospital or not, I put the mention tb ++++ to Dr. Matasa Roxanne.
I am perhaps the worst patient and I admit it ...
And through this, I wanted to thank the doctor for giving me confidence and listening to me.
thanks thanks thanks

Hospital to flee !!! Deplorable welcome, doctor pierre cowl, slight delay in his charge consultation due to the explanations of people working on site, 200 km round trip to get back I don't know how to take you today come back Thursday! The good joke, be careful if you go to this hospital and especially to the cowl doctor unable for a psychiatrist to understand anything, he probably no longer knows what depression means !!!!

Waw! no follow-up for online appointments! nobody picks up the phone so you really do everything to scare people from this hospital? It is incredible all these negative comments and nobody reacts !!!

I am at the moment for the unit pedopsychatrie often there are door closures, screams, disputes or mutilations. But I find that the nurses and the educators manage perfectly this situation. I told them BRAVO

J'ai accoucher la n'es vraiment nul je n y retournerais pour rien au monde

We were admitted very soon, however, the doctor was terribly unpleasant. A friendly place for small patients, however, we would rather avoid it if possible.

Enjoyed the maternity and the atmosphere of the service

It is time to leave a more than negative opinion (if I could put an opinion without stars)
no one has been able to diagnose my serious concern, despite my urgent consultations, they are incompetent worthy of a hospital in underdeveloped countries. It is exciting to know the low and dangerous level of practitioners in there, especially on the Brien site. Do a biopsy, do you think they do not know what it is ..
moreover, the few good doctors remain, as if by chance ... I hope to survive the heavy mutilating treatments I have had to endure for months and go to the legal: their irresponsible and indolent practitioners must assume.
I have already denounced the 2 doctors to the order of the doctors and to a committee of the spf. Above all, please run away, if you do not want to be a victim of medical error and loss of luck, or if you go there, always ask for a 2nd opinion in private then. Mrs. Block should sponsor an audit in this hospital, there would certainly be enough evidence to remove the status of UHC (read also, the flopped of negative reviews on face book.)

I strongly recommend the geriatric service, the doctors say anything, they give painkillers to have the peace that worsens the state of health of the elderly, care is neglected ...

Disaster!!!!!!
Incompetent and inhuman neurologist
A fuiiiirr
Do not waste your time or
your money go to consult in neurology at brugmann
Doctor not listening as soon as I get back to her office she pulls me out last year by judging me the top and she tells me clearly that she pays taxes and that I'm wasting her time and she question the diagnoses and treatments that I received by Great health professional and deals with the micro-physiotherapy and acupuncture scam !!!!
In any case I was shocked by her hospitality and I still am, and because of her, I will never be able to go back to this hospital.

For now, in dentistry and stomatology, it's ok. Listening, everyone is polite, it just takes patience ... But it's the same everywhere in any hospital ...
Following a surgical intervention I can add to which point all the personnel is human kind and explains well !!
Congratulations to the nurses of the one day clinic too, angels and I am sincere!