Purchase of induction hob in June 2016, Very bad service, because call for repair Wednesday, July 24 and to date July 29 no news. dubious practices, guarantee of 6 months prohibited since March 2016, and applied in June 2016 on these same plates, result our next purchases will be at the competitor.
I went today to the Cluny store looking for a jack plug adapter on the shelves for my business I wanted to ask a seller for advice ... what a bad idea I had ... I approach this one and say hello in a consistent voice so that he can hear me (it should be noted that he was free and had just advised someone). The seller of the stereo does not look at me and does not react he retorts me after my second attempt by answering me "wait" without even a hello, or even a look ... having witnessed the unpleasant attitude of this one I left, without causing a scandal, however, I would make sure that no one around me returned to your home, knowing that almost all my household appliances come from your home ... I who planned to take a fridge and a jack plug is sorry
Beautiful place. Clean . Welcome to the top. Quality products. 9/10
Particularly complicated to join on the phone, and, icing on the cake, the call is over-taxed!
We make you wait to tell you in the end that the interlocutor is unreachable, but in addition, you fertilize them.
Who did the leaders take to adopt such an anti-commercial solution?
Very bad customer experience on the sav: 2 months to have a freezer seal, not a call to the reception of the room and finally the staff is not able to find my package!
Department store seller but not nice. the impression the customer was bothering them when they are in conversation with another vendor.
Hello I am really disappointed with the delivery service. A cook bought more than 700euros deliverers arrive and the electric cable was not put. The reason given is very simple no indication had been put for the deliverymen because it was a trap. Who pays for it? First deliverers because they had to leave with the stove unpacked and secondly all customers who will see their delivery delayed for the day ....
This is the human stupidity and all the consequences that they can cause. Sir respect yourself, respect your colleagues, respect your work and respect the customers. Because without us you would not be at work. We allow you to feed yourself.
At wise, hi
At the scale of Martinique GV has already proven itself especially at the service level. Prices are competitive.
the phone rings desperately in a vacuum. Is it really reasonable from a ... department store?
Nice store, large choice of household appliances .... I put 4 stars because the prices are very high
Very close to my home a very lively place qualified staff thank you
Smiling seller. Accessible and close deposit. Correct price.
The visible part of the medal is as claimed by other Internet users about the store of sale, choice, welcome, smile, eagerness.
But it's the reverse that holds the worst in store for us.
Is it a coincidence that it is hidden at the back, behind the beautiful facade?
The after-sales service is of execrable quality! It's a mess, who does what? Most unwelcoming people.
Where does the queue start, who responds to what? Three counters, bad signage. And of course the "regulars" take advantage of this very random arrangement to sneak past one side or another. They position themselves in the path of their friend (s) or more ... what do I know? and with the complicity of a saleswoman accustomed to this kind of pirouette, the latter hastens to serve her boyfriend or relative by ignoring the simple "whose turn please?" This is the basis in order to take into consideration those who have waited. .
When we claim our turn they are all deaf and we are even attacked by their resourceful henchmen. I draw the youngest from the lot. How long will she hold in this cesspool?
Consequence for me the after-sales service outweighing the sale itself, I go elsewhere.
Otherwise, be seasoned technicians of everything you buy, because yes it is good material.
Wide choice of attractive price products, especially during promotions
You cannot reach a person when you want information when buying an appliance. Missing a window in the refrigerator.
Nothing bad I have always been satisfied with the welcome and the friendliness of the staff
Seller in the store efficient but personal on delivery may be friendly
After-sales service is to be reviewed in its entirety
Deadlines are extraordinary
They are not communicated as agreed
Clients suffer from the internal organization of this establishment
It is a company that lives on its reputation of yesteryear
To access it by car is very complicated like the withdrawal of goods
Otherwise the store is well arranged and uncluttered
Many sales advisers
Guaranteed and mediocre savvy, far below the competition.
Product warranty mediocre (example: induction plate guaranteed 6 months for a product worth 499) while in metropolis the same product is guaranteed for 2 years (supplier info)
Mine broke down 1 year later.
The after-sales service is completely nil (you have to pay 40 euros to get a repair quote.
As a previous opinion, the deadlines for quotes are indecent.
It's a pity that we have to put at least one star. I would not have put one.
We can almost believe that they are all alone on the island.
Well received by the staff good information on the products sold
I liked this place for several reasons, firstly it is next to the road, there is a large private parking, the sellers are welcoming, the delivery is in the same building, and the after-sales service is right next to it, the prices, the choice, everything to be at everyone's level, a speed between the purchase and the exemplary delivery. I hope it will always be like this in the future. Good luck.
Casiment 1 month for a quote.the phone number provided is not free and when you call it gives you another free wholesale number for me it's scam .. why not mark the free number directly ..
Very unpleasant cashier aggressive limit ...
Madam, if you spoke louder and distinctly behind your window, I wouldn't have to make you repeat ...
Last time I put my feet up and spend my money with you
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