Gunns Restoration Reviews

Love this place. Great environment, great prices, and I always get my stuff on time.

All items were catalogued and tagged when textiles and personal items were picked up in January 2021, prior to freeze. Scheduled delivery in April 2021 and half of my items (including heirloom pieces) are missing and no one has been able to explain where they are and have not responded or resolved my issue or concerns.

Some issue with payment and the lady was really rude about not recieving the check. Rushing us about picking up check, yet they took their time responding back to us about returning our stuff. They even left bags at our house and never picked up to clean. I dont know. The lady made it seem like we were trying to run away with her money or something.

On 2/21/2020 my apartment burned down and only a few things were salvageable. Gunn's restoration came in through another company and said they would clean my clothes. 2 week's later they said I owed $9,000, then the girl text me and said $3,000 I told her not to clean my clothes until a price was quoted to me that I agreed on. I just received a call from a very rude lady saying I owe $3,000 after I lost my job during Covid 19. Shame on you guy's for taking advantage of people's tragedies you guy's are evil and should be put out of business. PLEASE BEWARE OF THIS COMPANY!!!!!! Do not use them.

Gunns is AWESOME!!! No other way to put it! Top notch, quality work! I wouldn't call another company to handle my problems!

Trin Thomas is always a ray of sunshine to work with!!! Very polite
, professional and always comes through in a pinch!! Rob Link is awesome as well! Call them for all your needs!

I always have my clothes dry cleaned here. I love the staff and they have offer great service!

Great customer service I highly recommend them! Affordable Fast and friendly service!

There was a fire in my apartment building, so all of my stuff had to be cleaned due to the smoke damage. Hillary with this company was so amazing! She was also super easy to contact, answered my questions promptly, and was very understanding when I kept having to push back the day for her to pick up their check due to my crazy schedule. Besides that, she seemed like an all around good person, too. Which is so comforting when you are going through the stress of a fire! I hope I never have to use a restoration company again, but if I do I will definitely use them again!

It's been over a week from the time they said it would be done and I still haven't received my things back. They took items to get cleaned that were absolutely not necessary to take. Overall highly unsatisifed.

They repaired things in my house and made things I didn t know could be fixed new again

They were very prompt and professional. They answered all my questions and delivered on time.