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Top technical advice ... but customer service and ...

Top technical advice ... but customer service and logistics blah ..... rather long reaction time
On the other hand, do not take the chronopost delivery before 1pm .... I placed an order on Thursday on time ... I specify for a delivery before 1pm on Friday. The package arrived on Monday.
I have the clear impression that customer service has difficulty understanding my dissatisfaction ...

very disappointed during my purchase of a complete...

very disappointed during my purchase of a completely frayed avia AN6 hose I needed 2 meters inevitably I had to cut it so hose too short. Please cut straight and cleanly and affix at least a piece of tape! result new purchase of a complete hose.

Control of Aviation hoses with Motul RBF600 cans. ...

Control of Aviation hoses with Motul RBF600 cans. Received a little later than expected but nothing to do with GT2i. A very good surprise with a free GT2i fabric mask, it's a very nice little extra. I recommend !

I often leave negative opinions but when something...

I often leave negative opinions but when something is great it becomes a pleasure to leave a good opinion!
I have visited this store from time to time for two years and I have never been disappointed. The welcome is at the top, the guy always has a smile, it's a pleasure to come and know that we will come out satisfied.
The prices are very correct and often the promotions are more advantageous than prices found on the net.
Thank you for the welcome, sharing the passion, it really changes some people who are there only to do business. Continue like that !

No one has all the points, an order made on Novemb...

No one has all the points, an order made on November 27, 2020, I could only have it on January 6, I had to call back several times, no follow-up, we promise you a commercial gesture on the next order, having already had the blow at them and no gesture of commercial I ask for a writing, it is not possible, the person at the counter is always saying the but I never had it on the phone. Deplorable customer service. Never again these incompetents.

if you order from GT2I do not choose chronopost as...

if you order from GT2I do not choose chronopost as the carrier of your order, the service is pittoyable.
here below the response of GT2I following my request to intervene with chronopost to have the package delivered to my address and not to the service center of the leclerc center of the city! not better, they go well together ...
"We got on the phone this afternoon about it.
Unfortunately, I can not pick up the parcel at Leclerc for delivery to your personal address.
I have no recourse to Chronopost because the delivery was made in the general conditions of sale.
I offered you a commercial gesture on your next order to apologize for the carrier's procedures.
You simply told me that you would now order from Oreca and advise us to change carriers.

I'm sorry I can not respond favorably to your request. "

Super store and beautiful showcase of presentation...

Super store and beautiful showcase of presentation of their product ... Not to mention their website ... The sellers are at your disposal and know their room inside out ... In addition, their prices are very well placed even in store. Well done!!! To their entire team ...

Good site, good product but then customer service ...

Good site, good product but then customer service more than long a shame because obliged to go order on another site for the assets at the same time ordered in advance: pair of gloves ordered: Monday, express delivery method, and ben Friday still nothing received and customer service tells me that the package is going back to them for no reason ...

I bought a carbon pen helmet at 1,350 to the tru...

I bought a carbon pen helmet at 1,350 to the truck on the Lyon Charbo and I'm still waiting for my bill! I ordered other items by such, but I lost the benefit of 135 points is 67.50, and I am a little disappointed!

Very good site, the people who work in this compan...

Very good site, the people who work in this company do the maximum to satisfy the customers also very good telephone contact, courteous staff I highly recommend this company. As far as I'm concerned, I remain faithful to this site.
CHARLES Roger

No

Order placed via internet.

Order placed via internet.
Good customer experience

Fast and careful shipping
Product according to the description.

One of the articles does not correspond to my needs, I had to contact the customer service: response and intervention within reasonable deadlines for return and refund of the parts concerned.

bjr I allow myself to inform you all that gt2I wor...

bjr I allow myself to inform you all that gt2I works with suppliers for all that is exhaust are unable to deliver after an order pay casch before 2 months and that it does not bother more than that gt2i them even knowing that when you order they announce delivery within 7 days, this is very serious for us customer and dishonest on the part of the company gt2 i so for the moment they wander me and still not my exhaust I keep you all informed of the evolution of things dominique rally driver for 35 years