We love Greenbits. The registers work great and keep our dispensary running smoothly. I'd love to see more new features come out faster. Although They did just launch a new checkin process that has saved us a lot of time.
Purpose driven business with strong product foundation. Committed to the service of customers with long-term interests in mind.
I wish i can give them zero stars or even negative stars. Very poor customer service, they take weeks to figure out what the problem is to then do nothing about it. This is a state compliance issues caused by green bits' failure to consistently report sales to METRC and they have no sense of urgency to fix it. All i get are bogus excuses about being stuck in a queue??? Im done with them, there is better option available.
Easily the worst pieces of technology I have ever used in any retail environment. Systems continuously disconnects from label and receipt printers. Coupons randomly stop working. The help they provide over the phone is beyond useless. Do not provide any on sight support for hardware issues for the hardware they provided nor will they hire another company to come out and fix hardware issues. I just feel completely helpless when I am dealing with them so please do your selves a favor, and do not ever even attempt to think about using this company. I can not tell you how many times this place has caused me a headache. To the owners and the customer service team there, please do me a huge favor and go crawl in a hole and never come back out. If you don't have a hole, grab a shovel. If you don't have a shovel, borrow mine. And just know, me giving you that shovel is more help to you than any help you have ever been to me.
Willing to go the extra mile to ensure the job is complete. Thank you Green Bits
I use GreenBits and never have any issues. Great POS system for cannabis inventory.
Hands down the worst customer service experience. Go with any other POS before this one. It looks good but it is riddled with bugs, constantly disconnecting from label and receipt printers, bugs that crash the app all the time, tons of issues connecting and syncing with metrc. Customer service is completely useless. They just straight up will not help you with any issues. Doesn't matter who you email or call there is zero support. If you care about running your business efficiently and effectively choose another POS. The issues with green bits will cost you revenue because of their downtime during business hours. AVOID AT ALL COSTS.
Worst POS company in existence . Consistently crashing disconnecting from printer and scanners multiple times an hour . Everyday ! They have no customer service , virtually at all. Pod crashed on 420
Greenbits has more than exceeded my expectations in inventory and product management. Customer service is top notch, I couldn t imagine running my dispensary without them. Five stars all day
Green Bits, Inc.: Revolutionizing the Cannabis Industry with Innovative Technology
Green Bits, Inc. is a leading technology company that specializes in providing e-commerce and point of sale solutions for dispensaries. The company has been at the forefront of the cannabis industry since its inception and has helped countless businesses streamline their operations and improve their bottom line.
At Green Bits, we understand that running a dispensary can be challenging, especially when it comes to managing inventory, sales, and compliance. That's why we have developed a suite of innovative tools that are designed to simplify these processes and help dispensaries operate more efficiently.
One of our flagship products is the Dutchie platform - an all-in-one solution that enables dispensaries to manage their online ordering system seamlessly. With Dutchie, customers can browse through a dispensary's menu online and place orders for pickup or delivery from the comfort of their homes.
The Dutchie platform also offers advanced features such as real-time inventory management, automated order fulfillment, and customizable menus. This means that dispensaries can focus on providing excellent customer service while leaving the technical details to us.
In addition to our e-commerce solutions, Green Bits also provides point-of-sale systems that are tailored specifically for cannabis retailers. Our POS systems are designed with compliance in mind - ensuring that all transactions are tracked accurately according to state regulations.
Our POS systems also offer features such as cash management tools, employee time tracking capabilities, and detailed reporting functionalities - making it easier than ever for dispensary owners to keep track of their business operations.
At Green Bits Inc., we pride ourselves on being more than just another technology provider in the cannabis industry. We believe in building long-term relationships with our clients by offering exceptional customer service and support every step of the way.
Whether you're just starting out or looking to take your existing dispensary business to new heights - Green Bits has got you covered! Our team of experts is always available to answer any questions you may have about our products or services.
In conclusion: If you're looking for innovative technology solutions that will help your dispensary thrive in today's competitive market - look no further than Green Bits Inc.! With our cutting-edge e-commerce platforms and state-of-the-art POS systems – we’re here to revolutionize how cannabis businesses operate!
greenbits.com
