Grand Mercure Maha Cipta Jakarta Kemayoran Reviews

worst stay in jakarta impossible to get a night of sleep.

Near PRJ Kemayoran.. room is big. Kingkoil for Microfiber pillow. Bathroom is very clean. Swimming pool is Ok. Breakfast is good. At 21st floor classic room and the second time At 15th floor

The place is good, the service is friendly and the parking attendants are very smart and friendly

Very comfortable hotel, clean .. The food is also delicious

Yesterday, I stayed here on Christmas. Check in is quite fast. The room is clean, even though my room smells rather damp early on. Friendly staff. It's delicious, according to the price is quite high.

So cool.
Only 1 prayer room and ignored

Most like if meeting at this hotel.
The most awaited is the lunch time.
The food menu at the restaurant is very much, from Indonesian, German, Indian etc.
The desert is also festive.

A comfortable 5-star hotel for the upper middle class

@Accorhotels pls re-manage your service at plumberia lounge in grand mercure kemayoran. They are not too responsive and slow. I am a member accor.

Strategic location and very convenient for holidays with family or for business

The hotel is equipped with a karaoke room, the place. convenient strategic location

I had a meeting with our international partner here. Best Mercure services, spacious parking..

I visited Jakarta for the first time in April 2018 and my company arranged for me to stay to Grand Mercure Kemayoran. My colleagues and I used the lounge everyday for breakfast and after work drinks and snacks, as well as their conference room for meetings. The Lounge snacks are generous enough that they could count for dinner. The wifi in the lounge and guest rooms was excellent. My room on level 17 was very spacious, fairly quiet with view olympic sized pool. The security guards at the gate and hotel entrance provide a sense of wellbeing. The cost was about what you'd pay for a less well equipped hotel in a western city.

Like to eat with food, the rooms are also comfortable and clean.

The hotel rooms, lobby, and restaurant ambiences are very good, comfortable, luxurious, and welcoming. The staffs at the reception were friendly and helpful, the bellboy and security as well.

I was there for a wedding, got a suite and a connecting room. The regular bedroom is a bit small, cramped, but still comfortable enough (since its connecting with the suite, when the connecting doors are open it feels bigger). The bathroom was very clean, 5/5. The quality of the amenities are okay. Love the bathtub at the suite, very comfortable, spacious suite bathroom.

However, the guest toilet at the suite was a bit broken. Few of my guests complained, when they sit on the toilet suddenly the toilet s cushion slipped. Need to be replaced. The bathrobes are a bit dirty, wore one of them and was a uncomfortable, dusty.

Other disappointment was the manager of the restaurant (unfortunately forgot his name). He was unfriendly, unwelcoming to my parents. My dad ask where the drinks are and he pointed with an annoying face, without even saying anything. It was incredibly impolite in my opinion. My brother asked him again about the food and he explained as short as possible. Very disappointing attitude from a manager.

Also, when I checked out my room, I queued behind the other guest for quite some time, around 20-25mins, waiting for my turn. Suddenly there was another guy, older than me, came and go in front of me. The reception did nothing. I had to scold the man by myself. The reception should know and should tell the impolite guest to queue! Please brief the employees regarding these matters. If the man was VIP and in a rush, I d understand, but that was just rude.

Very good room, clean n also variant tasty food.. Very good welcome n serve also...

Satisfied with all facilities and services
Not a five star

Several meetings here. still new and clean! pleasant service.

newcomer in kemayoran...more n more hotels will come to this reg...

Very friendly and helpful staff. Amazing breakfast, so much choices! Clean & comfortable and nice room interior, with Pool view. good wifi. Huge and lovely swimming pool. definitely recommended hotel!!

This hotel is amazing. I was coming here for one day meeting. The room and service are great. Snacks and food are wonderful. People here are very friendly and helpful. Thanks!

Comfortable hotel, with a suitable place for a grand wedding, great and nice

The restaurant is spacious and there is an outdoor smoking area ... The food is varied

Nice, clean and luxurious hotel, rooms are spacious, foods are good. So far, good for a family stay

Just not satisfied with the service for parking and the taste of the food

At present only marriage invitations come, floor 27

Nice place, good location, and the food is really good

5 star hotel, delicious food and great view from the meeting room

Good 4*+ hotel in central jakarta. Near from Air port and heart city of Jakarta. Complete facility, good bed room and Resto menu. Recommended to stay at this hotel