Grand Hyatt Melbourne Review

Very nice hotel with great lounge. Food very good. Rooms could be renovated again. Perfect location

Only went for Mothers Day breakfast. Great food, great service.

Amazing, so luxurious and relaxing. Staff are so helpful and understanding, room service is fast, food is unbelievably tasty

One of Melbourne's hotels. Have a drink at Ruco before you head out to see what Melbourne has to offer or do it on your way home! This little gem of a cocktail which is Gin Fizz something a rather :) delicious!

Neat. Classy. Amazing place. Very good in customer service.

I attended the CAFBA Professional Day which was held in the Mayfair Ballroom at Grand Hyatt. The room was well presented. Breakfast was delicious and the service was good.

Great location but have had better quality beds for cheaper in the cbd. Great staff.

They are partial when offering free breakfast for similar bookings

Has high tea, receptionist and valets were all incredibly accommodating

The hotel reception area is an excellent venue to hold an event as the food and service was exceptional.

Location is fantastic, right in the heart of Melbourne. Good clean rooms and staff helpful and accommodating. If you are looking for a place to stay, start here!

Nice hotel, great location down town. Food was fantastic but i did get frustrated with service at dinner hence only 4 stars.

Always a pleasure at the Hyatt. Good food good service good staff

Exceptionally delicious food, I've stayed at many Grand Hyatt hotels and this is one of the best in the world in terms of food!

Had breakfast at the restaurant there. Best chocolate croissants I've ever had. Worth it just for that Staff and atmosphere were great. Lots of food choice.

great location. well appointed rooms. friendly service. amazing breakfast buffet provides everything your heart may desire...if it weren't for the long lines, the fights over a piece of bread. reminds me of a Soviet supermarket...
and if you like coffee in the morning, plan for a 15-20 min wait each time.

Nice little bar hidden behind the hotels restaurant on the lobby floor. Service was great

A great place for a glass of wine and nibbles before going to the theatre!

Sunrise from here is simply stunning. No surprise it's rated as one of the best views globally

Stay at Grand Hyatt is pleasure . Also I have a iPhone Broken down, the concierge lady Violet and the IT Manager Mr Burney really helpful to help me to fix the broken phone to help me contact with my business partner in a record time. Thank you for your great service and always use Hyatt as my preferred hotel

Hyatt Hotel food is excellent and delicious with much choices.

- Poor air conditioning in Savoy ballroom
- Food average and not served hot
- Customer service average, despite lodging complaint for hot Savoy ballroom temperature, no remedial action was taken by management

Yes I was in and so beautiful .but even I give 5stars for my own oppion of the place and it is a grant motel and nice area and surrounding of way u looking or asking just step outside motel the heart of the city.but I'm very did appointed I never see da room.its personal very excited for it and ????

We attended Collins kitchen for a bridal shower. Booked three months in advance and dietary requirements were given when booked. Big group that had, diary free, vegans, vegetarians and gluten free. Our waitress came around the table and marked the dietary requirements we had. And assured us it would be fine, they re used to it. Entree would be brought to the table and main/dessert would be at the buffets. Instructed to ask the chefs at the main buffet what was vegan, if they had nothing they would make something and educate us on this. Entree comes over, and those with dietary requirements waited another 20 minutes for their own plates.
Vegans went over to the buffet for main and asked the chefs what we could have. We were instructed to sit back down at the table as they had nothing available and would bring it over. Chef came over to the table not long after and asked if vegans could eat bread. We said yes as long as it had no dairy or egg in it. He proceeded to say it has a little bit of butter milk in it, is that okay? Which made us all want to eat nothing because how can anyone trust a kitchen if the chef asks this.
Everyone at the table was on dessert when the first vegan option came at. The waitress came over and asked why one of us wasn t eating it (because they had mushrooms in it, and there was other food coming)
She then said oh theres been a miscommunication with the kitchen and they didn t know you weren t eating mushrooms, the kitchen closes in 20 minutes so we can t make you more dumplings no miscommunication, no one had any idea what food we were actually going to be given. Proceeded to say that s fine, if there s mushrooms in it one of the other vegans can have it, it s not a big deal, nor did we ask for more dumplings??
Waitress then asked well are you allergic to mushrooms or just don t like them?
Chips can over, ate one and tasted like straight sea food. Serious cross contamination, which usually I just bite the bullet on because some times it can t be helped, but these were inedible due to the oil they used.
Everyone at the table had finished there dessert by this time. Plates came over for the vegans that were a baby pizza base, with tomato paste and rocket on it. The rocket was dressed in olive oil and salt only. So salty that no one could eat it, I swear my lips are still dry.
A sandwich that tasted like stale bread (hopefully not the one with buttermilk in it) and just roasted Vegetables.
The tiny side salad with Italian dressing was the only thing we ate, while everyone at our table had finished their whole 3 course meal.
We were assured the dietary requirements were absolutely fine, but they clearly had no idea what was going on and grabbed any vegan ingredient they could to make a inedible and disgusting meal.
Also when they say there is vegan desserts, they mean fruit and sorbet.
We paid $75 each to eat some tiny entree pieces and a side salad as we had no idea what we were really being served and frankly didn t trust it at that point.
If it was not a bridal shower I would have stopped eating and refused to pay after the entree (which was not amazing either, stale bread and hummus in dry pastry) Absolutely the most ridiculous place I have ever eaten food at.

I loved the hotel, it is huge and all the facilities were clean. The staff is so friendly and polite. The best part is that the hotel was not as expensive as a Hyatt is supposed to be and the OA was around the corner.

4.5 stars. Excellent location. Everything is within vicinity but yet away from the bustling downtown. Lovely & sweet lady cook (in spectacles) at the club lounge. Love her scrambled eggs. You can tell she takes pride in her job. 0.5stars because bed + duvet are quite worn out. The door slams really loudly as well and it doesn't help that the walls are quite thin.
Excellent hotel overall and we enjoyed our stay.Will stay there again and again!

Location is close to shopping precincts, local restaurants and anything you may need while in Melbourne. Great service, very accommodating of guest needs. Gym and fitness centre is amazing, fantastic for any level of fitness. Loved my stay!

Excellent service especially with Jimmy the doorman, he makes the stay worthwhile.

Had dinner at the restaurant a few times. The quality of the food is exceptional and for the price, far better than many other food joints. Good ingredients and cooked with a subtle touch. Well worth giving it a shot even if you are not staying there.