Absolute worst experience with this company. My child was in their care for 1 week and they could not get anything right. All I asked for was that she was not in pain and they could not even do that. I had to rush my child to the hospital just to keep her at peace. And she had to pass there instead of her own home. Steer clear of Grace.
My family was very pleased of the care for my mom thank you so very much
Quite dissapointed in this company and would not recommend their services. A stressful time was made worse by their blunders.
There is not enough I could say to express what a wonderful experience we had with Grace Healthcare Services. Dad had been sick for two years when it was clear hospice services were needed. He and mom resided together in an assisted living facility where Grace hospice served them both faithfully for six months until dad died. Not only did they tend to dad s physical needs, but they provided loving emotional support to mom as well and have continued since dad s passing. Elizabeth in particular has been extraordinary in caring for their needs. Our whole family thanks you all for everything you have done.
Incredible, wonderful, caring providers. My mother was cared for in a professional and loving manner during her last days. She could not have received better care.
Professional, kind, beautiful, caring people! This was the most difficult time in mine and my families life and they were wonderful. My dad was put on hospice care in my home, I had no clue what to expect and they helped every step of the way. If you find yourself needing hospice care for a family member look no further! I can not say enough about all of them from the guy who delivered the bed to the nurse who felt like family to us! God bless each and every one of them .
Grace Healthcare Services was so amazing during the most difficult time. We had hospice care for Mom in her final days and found every single person at Grace to be compassionate, caring and performing with the highest level of professionalism. They treated Mom with great dignity and love. Outstanding all around. I do not hesitate to give Grace my highest recommendation
My name is Silvia Borges.and I am a Grace worker of which I am very proud to belong and help in this beautiful work that is to give all the professionalism, love, care, and compassion to human beings that need all our love and care in a transition very important of life.
My aunt is under home hospice care with Grace right now and it s been a terrible experience. We can t get anyone on the phone, no one has come to take her vitals, we need more supplies since my aunt has a colostomy bag and catheter. We ve placed several calls and sure they ll tell us someone will get back to us.....hours later and we STILL haven t had a visit. Nobody since Thursday and that was only to do initial paperwork. Families shouldn t be this stressed when trying to make their loved ones comfortable during their last days. Shame on you Grace!
These women are wonderful. They have been taking care of my mother and have showed compassion, caring, respect, and are very perceptive and observant to my mother's needs and comfort.
I never work for grace be for I would like to work for them cause I heard good things about this company
We used Grace's services in conjunction with nursing at The Gardens of Monroe. While we were happy with the initial attention and care we received through Debbie and the nursing team, we were put off by the fact that both the nurse and social worker who admitted our loved one went on vacation the day after admittance, which immediately meant a lack of consistency. We also found that because our loved one was admitted on a Thursday afternoon, he received some attention on Friday, but then his pain was not managed at all over the weekend. We, as the family, had to advocate both with Grace and The Gardens to get him the pain medicine he needed, because there were times when he was wailing in pain. This was caused by a lack of communication between Grace and The Gardens, and was completely unacceptable - hospice is supposed to be all about managing pain and ensuring that a loved one can die in comfort, and that was not the experience we had for many of the days our loved one was under the care of Grace.
We couldn't possibly hope for more dignified and respectable treatment of our Dad. he was dealing with a VERY aggressive and painful form of cancer and his comfort was their utmost priority. Every time a nurse, or chaplain, or home health aide came, they were not only concerned with state of well being, but each of our family members as well. If anyone I know has the misfortune of having either themselves or a loved one being diagnosed as terminally ill, I WILL be recommending them to this service. my extreme gratitude goes to the staff at Grace, which i must say is the absolute most appropriate name for a company i have ever seen because that is exactly what they did for our Dad, gave him a sense of Grace back.
When my mother enter hospice, we were concerned we didn't understand what it was, and I feel like the experience with Grace was beyond my expectations , my mom's caregiver was Silvia, she took care of my mother better than anyone and she was compassionate,, truly professional and an angel for us as a family, I just want to say thank you, and God bless you for all your help and support with our mother.
We are extremely grateful for the assistance and caring Grace healthcare gave to my late father. Their Priest, a Vietnam veteran, gave us valuable information on the VA benefits my father was eligible for. We didn t even know that my father could be buried in a military cemetery but thanks to him, my father received this valuable and earned benefit. Grace was very kind to my Mother during this difficult time. To all staff of grace, I say thank you.
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