We used Grace's services in conjunction with nursi...

We used Grace's services in conjunction with nursing at The Gardens of Monroe. While we were happy with the initial attention and care we received through Debbie and the nursing team, we were put off by the fact that both the nurse and social worker who admitted our loved one went on vacation the day after admittance, which immediately meant a lack of consistency. We also found that because our loved one was admitted on a Thursday afternoon, he received some attention on Friday, but then his pain was not managed at all over the weekend. We, as the family, had to advocate both with Grace and The Gardens to get him the pain medicine he needed, because there were times when he was wailing in pain. This was caused by a lack of communication between Grace and The Gardens, and was completely unacceptable - hospice is supposed to be all about managing pain and ensuring that a loved one can die in comfort, and that was not the experience we had for many of the days our loved one was under the care of Grace.