Genesis Realty Group Review

this management is in cahoots with Axe at 209 W 242nd St, in the Bronx. getting money from you for background checks then having the realtor state that you have delinquent accounts. the ploy is to get your money with no intentions of accepting you for an apartment. when this happen to me i checked the yelp and google reviews and they have been doing this kind of set up for years. i then got a detailed background check on myself to show them they are inaccurate and i called and asked on numerous occasions for a copy of my report and i have been ignored. they are scammers both Axe realty and Genesis

Horrible customer service! I called 6 times on a weekday from 11am-4pm inquiring about an apartment and the time it went through, they hang up on me. What a great experience with these "professionals".

This company is HORRIBLE at managing buildings. I live on 1001 Home Street (DO NOT LIVE HERE IF YOU CAN HELP IT. ) and they do not upkeep the property and apartments but have the NERVE to raise rent. They only care about rent checks to be honest and not much else. Also customer "service" is not very helpful. THIS PLACE SHOULD BE SHUT DOWN...
Gensis Reality more like GeneSHIT bc that's the quality of their service

Even during COVID it has been impossible to get a response from this management office. I have been trying to get in contact with them for months and months so much that I give up. This is what I have been going through for months. No concerns for their tenants AT ALLL just go to the projects if you have no choice it's better there

this place never ever picks up their phone, when you have a problem. but if you owd rent or you did something wrong, they are quickly to send you a dumb letter. the worst landlords ever and the employees are too..