GBS Benefits, Inc. Review

We needed to provide health insurance for my husband s employees. Taun Stewart walked us through everything and made sure all went well and smoothly. Great experience!

GBS has been spectacular to work with. Taun has been my rep there for a number of years and is always on top of things and eager to make sure our needs are met!

Great company with qaulity people, they work hard for you and your employees and they are professional and courteous. I highly recommend their services.

I came to GBS to manage my company health insurance after my last broker would not even answer the phone. I was having problems with my underwriter paying for claims. Taun Stewart got involved personally and handled all of my claim issues. I received constant text, email & phone call from Taun on the progress until he had all of my issues fixed. I am one of GBS's newest clients and hope to be one of their oldest. Taun and his team are top notch, have handled all of my issues and most importantly, answer the phone EVERY TIME I call.
-Jared
BT Gallegos Const

I was told nine months ago that my family and I had dental and vision coverage. We've been working to get our insurance cards (which still have not been sent after nine months) but were told we didn't need them and that we could use our membership number. The last time we tried the is physician and staff were not able to find us anywhere in their system and we were forced to pay out of pocket, after over a month of emails and phone calls GBS finally confirmed that they messed up and had not ensured that my coverage went through and that we had not been covered for the past nine months.

I've waited another week since they said my coverage was now fixed for them to show proof of confirmation and send my cards and provide me with a way to submit a claim for the out of pocket expense of our previous visit. I was also told they would figure out a refund for the previous nine months of insurance I'd paid for but not received. I'm still waiting for all of this.

Their customer service is unorganized, I've received multiple phone calls and emails from different reps all stating different things, all promising results which have yet to be delivered. They provide timelines and then never call/email you to follow through. For instance, they said my reimbursement would take 7-10 days. I emailed them yesterday (21 days later) and they still do not have any answers. They forgot to follow up (like usual) and didn't complete the simple task they said they'd take care of.

If you are looking for an insurance broker for your company, do not settle with GBS, they cause more grief they relief and will make your job much harder than it has to be.

Cane here for some training with Zions Bank, got free lunch in the staff room.

Tremendous customer service. Got me a great health insurance plan. The team was efficient and got me my plan in time for the new year. I highly recommend their services!

I love GBS Benefits.

I was talking to Riley Nelson from GBS and he summed it all up for me. He said, what we really do is show people the love and take care of them with that mindset. Need a strategic partner
with an aim to protect your firm and interests? Call us at GBS.

Thanks for the inspiration Riley!

Joe

If you're self-employed and don't think you can really afford health insurance, you should go and visit with one of their agent. You'll become pleasantly satisfied with being so wrong.

Tracey was incredible at helping me get registered with the healthcare exchange. She is still always happy to answer questions for me.

Great insurance professionals that provide real solutions for all business owners.