Freight All Kinds Reviews

We booked a load with FAK, ended up going 300+ extra miles. Broker promised to fix this on the rate confirmation. He has now disappeared and we are unable to reach him. It has been three weeks and we can't send out an invoice. I contacted HQ and they haven't done anything for two weeks now. I would be careful doing business with these guys. They don't get back to you. I have to keep calling - different people too, because they will not return my calls or some won't pick up, maybe just busy...

Kondor Express, LLC
Fleet Manager

wonderful working with fak, handled buisness very well!

highly recommend fak great service and fast response from Robert Rodriguez

Just did a few loads for FAK and Robert Rodriguez this week for the first time and the process was very smooth, rates were more than fair SPECIALLY the way the market is at the moment. Robert was very helpful, he communicated with our dispatch Jaime at all times. I would recommend this broker for their excellent customer service and great rates!

Smooth and Easy loading for FAK and our broker Robert Rodriguez!!

My broker was Robert and he was extremely helpful and on point! I would love to do more work with them, and i definitely recommend them.

They are unresponsive and unprofessional. They took over 3 months to pay for our completed load. They have an unscrupulous reputation throughout the trucking industry. Report them to the DOT and CO attorney general if they fail to pay on time.

Please carefully when you pick up load fak is really fake post on load board quick pay when you drop load then this place started story we original bol then you have to mail then they cal maybe mail you what kind this quick pay please really carefull with fak will he can tell fake

What a great company and great team we worked with! They were on top of it every step of the way and were there to answer questions any time we had them! Would recommend to any carrier/owner operator! Thank you FAK!

Big Shut out to Robert, whom made out 1st load so a smooth as possible. He was very professional and got things done. Really enjoyed and will keep working with him. It's hard to find good hard working brokers.THANKS Robert!!!

nice people to work with they help you and answer your calls

Great company to work with. really fast and smooth load with an amazing communication.

Our experience working with Robert Rodriguez has been wonderful. He is excellent at communicating and unlike many, he is quick to respond. We really look forward to continuing our relationship because of his skills. I would definitely say he has great customer service because he is understanding, helpful and always available. Looking forward to working with him.

Eddie at FAK was amazing to work with, very considerate and knows this business. Pays as agreed & on time , I would definitely do business again with Freight All Kinds & Eddie.

Very professional people to work with!!! Looking forward to working with you guys again soon!!!

You will not be disappointed with this company. Many great brokers to work with.

Loving to work with Freight All Kinds. 5 Star Customer service. Cant forget about my Favorite person that has a definite personality >(Robert Rodgz) Hospitality at its finest! Excellent communication and always giving the extra mile to keep us satisfied!! Kuddos to Mr.Robert and the rest of the FAK Team :) FOR ALWAYS keeping us rollin' and showing your Professionalism Pride!!!! - #StayingLoaded #Hammerdown
XYC Carriers LLCYes

Don't waste your time with these guys. I've had the most unfortunate experience working with these guys. I got delayed and not paid properly for detention and lumper. Guy gave me $25 for 5 hours of detention.

I m not a fan of brokers. But I really like to work with Roberto Rodriguez, he was nice and we have a really good communication. The load we got was smooth and they were sending tracking information by email so for me was perfect, because I don t like to be call every 5 mints. I hope I can work with them soon.

Great Company! Robert & Tracey very sweet people. Love the assistance, ease, and communication.
Can t wait to be of assistance again!

Ran a load with Robert from TX-PA, great communication, load as promised, accessorials reimbursed. Great company, will definitely work with Robert again!

Justin has been great to work with. Very committed and professional!

Excellent brokers, in special Robert Rodriguez. He answered my e-mail and messages every time in less than 3 min. I will definitively like to do more business with them.

Totally recommended Robert provides excellent service pleased to do business with them

Great communication, really was pleasure working with FAK, especially
Robert Rodriguez.

No complaints whatsoever! These are great people to work with especially Robert. He is very helpful and quickly gets the information that is needed. Our company will continue to book loads with Robert & FAK INC.

1st load with FAK. Dealt with Robert and it is a good run.

First time working with this company- Robert and his team were honest and accommodating. Easy tracking updates via email and quick to respond to answer any questions! Will definitely work with them again!

FAK team Denve rocks! They are professional and respectful. We love working with them!!

Great and knowledgeable broker team. Fix issues fast and hassle free loads!

Robert Rodriguez from FAK helped me with all the issues I had today ...i am definitely looking forward to work with him in future!!!

Great experience with this 3PL company. Very friendly on the phone and willing to help with all my questions.

One of our favorite broker company! Very great communication, good-paid load! We're happy to work with Robert Rodriguez! He is the most honest, professional and reliable representative, fast solving any issue. Look forward to work with him in future!

MORE THEN EXCELLENT I WILL RATE HIM A*******
I SHARE THIS BROKER WITH ANOTHER CARRIERS

We booked a load with Robert, who was pleasant to work with. This is our first load so far, everything depending on the broker went smooth!

I had the pleasure of dealing with Robert Rodriguez and he is amazing!! Mr. Rodriguez was very receptive, available throughout the entire transporting process and was genuinely a pleasure to work with. I definitely consider him an asset to your company and I look forward to working with him again in the near future.
Nikki -NLR LOGISTICS INC

Super easy communication with everyone at FAK, especially Robert Rodriguez. Looking forward to working with them again in the future!

Very professional and responsive. Definitely looking forward to working with them more!

Everything with the load went smoothly, from picking it up, to delivering it....

FAK has an amazing team that provides optimal customer service at all times! I'm proud to be part of the team.

900 miles
$300 tollway

Rate $900 this is a joke

I love working with FAK!
I had a really good experience with Robert Rodriguez, from the very beginning to the very end.
This guy is on top of his stuff! Even with little delays he was very helpful and our truck was loaded and offloaded in a timely manner. Appreciate everything you do for us! Looking forward to doing more business with you!

I get load 1 pick up 3 drop from shawn load from CO TO KS my ratecon it's $1650 they pay $1300 for no reason I call them and they don't respect me they keep my money and he block my phone number don't get load from them I live in denver co I'm going to small claim

Robert and FAK team were great to work with. I would have put 5 stars, but with anything there's always room for improvement! lol. They were very good in rate negotiations, fair and reasonable. Communication was great from onset to completion of the load. Didn't email/call excessively and was able to email them throughout the run for arrival/departures, etc. Thanks Team FAK!

Great company to work with! I worked with Robert Rodriguez and he took great care of us as a carrier. We've also had a great experience with all other departments at this company including accounting, etc.

With this company dont do business with larry burrows. He lied about appointment time just to get commission

Great service from Robert Rodriguez at FAK I would work with him again any time he needs our services. Great customer service!

This is a great company, ive worked with eddie and he has always kept me busy . Great company great loads . In this trucking business its a give and take .. but mainly respect .. and thats what i get ..

Very pleasant to work with. Look forward to working with them again soon.

good luck getting any detention. crooks with a bad attitude, although they are very friendly when booking a load.

We contracted a 1pick/3drop, we were loaded quickly as Robert with FAK stated we would, and unloaded with the same convenience. There was even an issue along the way with the drop facilities and FAK Team After hrs dept actually answered after hrs, and always touching basis thru email which resulted in a prompt resolution, with fast pay! FAK Team was pleasant and helpful creating an unusually great experience for us because we only have a hand full of great brokers and FAK is one of them! We definitely recommend FAK!!!!

I ve used FAK a few times now and have had great experiences working with Cory. I will use them again. The communication is great and the rates are fair.

First time working with FAK , I had a great experience with Robert Rodriguez my broker!
Robert was on top of it all! Even with a little delay he was very helpful and answered my questions. Appreciate everything he did for us! I look forward to doing more business with him and FAK!

Booked 2 loads with Robert Rodriguez. I wish there were more honest and helpful brokers like him. Great communication with us that made this load smooth. He is a man of his word.

Robert Rodriguez is a great broker I have been working with. He s very professional and understanding. We do appreciate a lot for his wonderful job! Always looking forward to working with him!!!

We had a good experience working with Robert Rodriguez team 1 he was really helpful with getting my driver loaded very understanding something you don't get with all companies.
Will definitely work with them again!

Please working with Kale Vasarhelyi quick response at all times .. looking forward in working with you again. Nice to find profesional nice brokers out there.

We had a great experience working with Robert Rodriguez from FAK Inc. I asked him for the revised rate confirmation including the gate fee the driver paid, and he sent it in less than 2 minutes. We kept in touch during the load.

Beware!!!!! Horrible service !!!!! Do not work with Jay or Joseph!!! Laying to trucking companies !!! they do not pay for lumpers!!!

One of the best freight brokers had the pleasure to do bussiness with Robert Rodriguez!!!

Broker Robert Rodriguez was very helpful and understanding with the carrier. Cannot complain about a broker that advocates for the carrier.

We did a load in March, they only pay $150 detention when my driver check in at 1300 and check out at 2300 at the shipper and nothing at the receiver where he wait 4 more hours, BUT THAT IS NOT ALL!! after 8 moth they deduct $454.00 for this load, supposedly a late fee, after sending sign BOL with in and out and clean bills, THEY STILL REFUSE TO PAY ME!!! I won't haul for this people anymore! and they treat you like trash, leaving you in hold forever!

Really pleased with the great customer service from Robert Rodriguez
Looking forward to work with fak once againg!!!!!

They never pick up the phone they can't be that busy.

We highly recommend work with Robert Rodriguez, Noam Silkoff office. He is such professional, helpful and amazing manager

Great experience working with Robert Rodriguez. Honest and super nice.

The worst broker I ever had. Carriers be aware.

shipper failed to load melons properly. They put one box on another without any solid base. Some boxes were bent. The broker Jay Ratclif made the carrier to supply shipment with false BOLS and insisted carrier to submit false bills. Then mr Ratcliff refused to admit that he is a broker although his cell was on the BOL.
Both dispatcher of TQ_LOGISTICS and all account specialists of factoring company tried to verify the load within 2 weeks. Debi forwarded all letters to Pam who " had a vacation " even though Debi is account payable specialist according to FAK website.
That is how they do their business. It is hard to understand where Sam (the owner) look at. They provide false information, false bills, they talk about short pay for bent boxes.
Very poor job!

Thanks!

We have been working with FAK for over 7 years now. We have never had a problem with them.

Great Company To work with, they have great loads almost on any state with good rates, i work a few times with the broker Robert he was an excellent person, very good communications at all time, the rates are good even that the market is struggling at the moment , excellent people to work with, one of the best so far.

Very very nice people to work with I work with Robert Rodriguez
It was A pleasure to work with him very nice person

Thanks Robert

Very good and professional staff! Easy to work with. Especially we worked with Robert Rodriguez, great communication and helpful!

ROBERT IS THE BEST! HAD AN AMAZING EXPERIENCE WORKING WITH HIM HES SO HELPFUL AND ALWAYS AVAILABLE! THANKS AGAIN ROBERT LOOKING FORWARD TO WORKING WITH YOU IN THE FUTURE!! GREAT COMPANY AND EVEN BETTER CUSTOMER SERVICE :)

Great people to work with. They will try to help you in any way any time. Very professional and friendly nature.

I was helped by Robert Rodriguez he s Very friendly and polite

Thank you
FRS TRANSPORT LLC

Disreputable brokerage. Unorganized, unresponsive and did not pay for a load we completed 3 months ago. When we contacted them for help, they were condescending and never sent payment. We have been in business over a year and this is the first brokerage that has not paid.

Always do a great job for me !!! Gabe always makes sure my needs are met !! Recommended 100%

Great company!! We got a back haul from Vineland, NJ to FL. The set up was a breeze. My broker, Robert was a pleasure.. The rate was fair and overall just an excellent experience. I recommend working with them! :)

Our company has booked many loads with them and have no issues with communication or payment!! Very good broker to work with!

Greg bean will never answer phone is considering no help at all .co might be OK my dispatch was not

We did a load together and the service was excellent!! Robert Rodriguez was in charge of it and everything went great with the load and documents were ready on time! I Highly recommend!

Had a great experience with Freight All Kinds. Pleasure to work with and will definitely do business with them in the near future.

I love working with FAK. They are very quick and efficient when you ask them for help. Every time I call them they are super friendly and helpful. This morning I talk to Robert Rodriguez and I could not believe how fast he help me out. Thank you, thank you, thank you.

My experience with this company has been outstanding!
THOMAS LAUGHLIN handles any problems very quickly and to everyone's satisfaction.
Great communication, very prompt resolutions, and excellent service overall. Having that kind of support makes it really easy to conduct business.
I would highly recommend anyone to work with this company! ..

Wonderful experience working with our broker. Fast and easy load for pick up and drop off!

Robert Rodriguez is a great broker, it was our pleasure to work with him and we will look forward to future partnership opportunities with Freight All Kinds Inc.

they are antiquated have to mail them the orginal and when i asked for an email so i could snail mail the invoice they gave me the wrong email address

Great company. It's good to work once in a while with real people, not like some of the "big" fortune 500 ones where talking with somebody it's like talking with a robo call....

I had a very good experience with Robert Rodriguez and Noam Silkoff. This was our first load together and it went very smooth. Both brokers were very helpful and communicative with us through our load. Will definitely work with them again!!

Wanted to Mention that in transportation as we know a lot of thing are unforeseen and for moments like those we need a company/broker who can offer us options and solutions. I recommend FAK and especially Robert Rodriguez- He is very professional, responsive and ready to assist in any situation. Will recommend FAK--