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J
3 years ago

FreedomVoice has gone down the drain after Godaddy...

FreedomVoice has gone down the drain after Godaddy.com took over. They disconnected our service with no warning; we had clients in a terrible position. The least you can expect is a call when you have been a client for well over two years. Stay away!!!

S
3 years ago

GUARANTEED YOU'LL BE LIKE "EH"......WITH RESPECT T...

GUARANTEED YOU'LL BE LIKE "EH"......WITH RESPECT TO THE QUALITY OF THE PRODUCTS AND THE EXECUTION OF THE USEFULNESS OF SAID AVAILABLE PRODUCTS.... TO THEIR CUSTOMERS, DISAPPOINTMENT, FREEDOM VOICE PULLS OFF A SOLID "EH"....... NO BIG DEAL, I STILL USE THEIR SERVICE, IT DOES EARN A SOLID C-....lol THE BEST COMPLIMENT I COULD GIVE IT, IS, IT SERVES IT'S PURPOSE, AND FOR ME THAT'S SEND & RECEIVE FAXES AND ANSWER THE 833 PHONE NUMBER A CERTAIN WAY AND THEY DO THAT FLAWLESSLY...

S
3 years ago

Having difficulty cancelling my service. I can't d...

Having difficulty cancelling my service. I can't do it from the account and the call center hours are not conducive. Also the page which offers to let me open a support ticket says :

Forbidden
You do not have permission to view this page or resource.

You do not have permission to view the page that you requested.

EDIT - Victoria helped me cancel. Thank you.

C
4 years ago

If I could give them a no star rating I would, we ...

If I could give them a no star rating I would, we are an inbound phone center and rely on inbound calls from clientele. Freedom Voice has shut our numbers down twice in 4 weeks with no reason and has cost us 10's of thousands of dollars. Choose a different company...this company is horrible. When you call them and ask to speak to a manager they say their all in meetings, apparently they have 48 hour meetings as non have been available to talk to me.

N
4 years ago

I ported two phone numbers out, and I kept getting...

I ported two phone numbers out, and I kept getting charged for them. I tried to cancel the service for those lines, and all convenient ways to contact freedomvoice (support ticket, email) aren't working. I've now been on wait for 15 minutes and counting. Bad customer service. Meanwhile, the service itself was nothing special, and there are other phone services that provide better pricing or better features.