
Four Seasons Hotel Casablanca Reviews
In ALL my travels have I experienced customer serv...
In ALL my travels have I experienced customer service above or beyond this hotel. That is a fact. Helpful beyond compare. A simple question instantly turns in to a team approach at answering so thoughtfully and completely. Honestly, I was made to truly feel like each employee there was my friend, my family. The smiles, the special touches, the personal connections. Of course the physical plant is ideal, wonderful pool, beach Access with GREAT surfing!!!!! Standouts, everyone was great, but Claire (Xie), Mohamed (the Audi driver), Jamal at the front desk, you know, everyone, EVERYONE deserves special appreciation. Whoever is doing the selection, and training for these positions, is amazing. Security is great, but it's a fairly safe city anyway. Oh, the security guys! They're on top of security but with a friendly smile. The valet guys, wonderful! The pool staff, wonderful. It's as if heaven were a hotel, every surprise was a good one. On this same trip I stayed in a few $500/hotels across Europe, they were nice, but they are not Four Seasons nice. These guys are the GOLD standard and it's these wonderful people that really make it so great.
One last thing, anyone who doesn't give this place a five star review (I noticed a few 2-3 stars) is seriously clinically delusional. Things sometimes happen, little things, maybe you're hungry, in a Cold War with your wife, then you go write a review about the bad guy at security, or whomever. Look, I had a little something pop up too, it's not even worth mentioning, so I won't. The fact that they turned my little issue into an energetic reason to give me a warm, hearty, and personal apology switched it from a little negative, to a super positive! They SHINE on customer service.
And after getting ripped off by nearly every taxi driver in town (ha, ha, stick with the house car) Four Seasons really lifted my opinion of the whole city. Not a big cold city in my eyes, instead a warm place to return home to. Can't wait to return, and ready to fight with those terrible taxi drivers. :-)
Heavenly place staff to listen and serve customers...
Heavenly place staff to listen and serve customers excellent meal and very nice place my stay was really wonderful at home.
Perfect spot. Good food. Beautiful hotel. Expens...
Perfect spot. Good food. Beautiful hotel. Expensive but.. that's what people look for when they go there, I guess.
Wonderful hotel! Have a nice swimming with a lot o...
Wonderful hotel! Have a nice swimming with a lot of trees and flowers around. Spa a very small, but good for relax. Food are very tasty in all restaurants. Personal are kind and friendly. Interior design is nice, very nice view from the bar on terrace. Location are good, very close few good restaurants like a Boca Chica, Cabestan, Le Petit Roche, etc. Suit was amazing with a large terrace and view on ocean from there. It was very nice to hear ocean from the room.
This hotel is an extraordinary setting and the ser...
This hotel is an extraordinary setting and the service is worthy of a hotel 5 stars, quality, hospitality, and especially friendly team
Excellent, genial service and friendly staff. The ...
Excellent, genial service and friendly staff. The place is beautiful. Nothing to say
What a pleasure to start the day at Four Seasons C...
What a pleasure to start the day at Four Seasons Casablanca!
It is a pity, however, that the staff at the entrance of the hotel is unpleasant at all times. These valets or security guards confuse rudeness and vigilance. In fact, they adopt different behaviors depending on whether the client is a man or a woman. Politeness, obsequiousness and eagerness with the gentlemen. Lack of courtesy, disrespect, contempt, inappropriate or inappropriate remarks with the Ladies. These people have not understood that their work and their behavior are not adjustable according to the clientele. A note: 15 to 20 minutes waiting to recover his car. When we are surprised at this slowness, we are told that the car park is very far away (the Anfa Place car park is stuck to the Four Seasons!) And that we must be patient. The Manager of the valet says that he is not responsible for the delay and that in any case the delay is mandatory and is indicated on the ticket given to the customer upon arrival. And if we let him talk, the customer would not have to make such remarks. It is well noted !!! As for the vigil at the door of the hotel, he erects rudeness in Art. This is the fourth time that I have the pleasure to come and eat at the Four Seasons, but this pleasure is always spoiled by watchmen and valet. I salute their constancy!
I stayed two nights at the hotel. It has a magnifi...
I stayed two nights at the hotel. It has a magnificent view of the ocean. The architecture and decoration of the hotel was great. The atmosphere of the hotel combines the exotic atmosphere of Morocco with modern lines. The corridors, rooms, restaurant and view terrace are very stylish. The presentation and taste of the food is very good. The menus are very rich and offer different tastes from Moroccan cuisine. It is also very close to Casablanca city center. I felt very comfortable with the interest and care of the hotel staff. The best hotel to stay in Casablanca.
Fab stay. Great rooms. Beds to DIE for. Good servi...
Fab stay. Great rooms. Beds to DIE for. Good service. Car parking included if you stay. Pool supposedly warm. Didn t try....
Friendly and caring staff, restoration worthy of t...
Friendly and caring staff, restoration worthy of the greatest chefs. Irreproachable place!
Super hotel Attention and service. The food is a b...
Super hotel Attention and service. The food is a bit lacking but in general very good
AMAZING !!! but for when the liquor license? Enjoy...
AMAZING !!! but for when the liquor license? Enjoying a nice glass of wine on the terrace with the view would be very pretty and enviable ...... so ..... when is that happening?
Luxe et signature distinguee de Casa etc la chains...
Luxe et signature distinguee de Casa etc la chains intercontinental
Central location
Nice pool
And rooms outstanding
Even service stands apart
This hotel is on the beach next to the Arabian Pal...
This hotel is on the beach next to the Arabian Palace.
Excellent!! Spacious and pleasant rooms Excellent ...
Excellent!! Spacious and pleasant rooms Excellent service!
Super class. . Impeccable home. ..roomy and clean ...
Super class. . Impeccable home. ..roomy and clean rooms
One of the best Hotels in Casablanca! Directly on ...
One of the best Hotels in Casablanca! Directly on the sea with beautiful rooms, professional service and well cared for.
Excellent location on the cornice .... within walking distance of numerous clubs and restaurants. Excellent quality indoor restaurants both traditional Moroccan and seafood! Excellent choice of the breakfast buffet! Super recommended .... the only flaw is the slightly high price for the local average .... but certainly deserved for the type of services. Excellent indoor SPA and beach service!
Excellent with Don Quixote souvenirs
Excellent with Don Quixote souvenirs
Good luck
Great location, staff and services
Great location, staff and services
Non alcohol hotel
Excellent customer service. The gentleman at the f...
Excellent customer service. The gentleman at the front desk is very kind and helpful. On the other hand the smell is too strong and suffocating in the corridors of the rooms
A splendid hotel, friendly and helpful staff that ...
A splendid hotel, friendly and helpful staff that is very important. I liked the spa and the beach view too bad that it is not privatized in any case very pleasant stay. To redo
Nice hotel, relaxed atmosphere and good service. D...
Nice hotel, relaxed atmosphere and good service. Downside of a small swimming pool. For the rest top.
Very nice hotel with a nice pool, great spa and ve...
Very nice hotel with a nice pool, great spa and very friendly and helpfull staff.
A la carte breakfast during Ramadan, very good and...
A la carte breakfast during Ramadan, very good and good service, a bit expensive but pleasant
The best luxury quite resort in the heart of Casab...
The best luxury quite resort in the heart of Casablanca
The place is luxurious the buffet Ramadanesque whe...
The place is luxurious the buffet Ramadanesque when it is average.
Great location on Casablanca Corniche, luxury in t...
Great location on Casablanca Corniche, luxury in the building and decoration, very special hotel
Clean and respectable and does not accept suspicio...
Clean and respectable and does not accept suspicion doubt
Slow service especially the reception staff. It to...
Slow service especially the reception staff. It took long time for check-in and check-out. Bathrooms are not very clean.
The most pleasant hotel experience! Chic hotel and...
The most pleasant hotel experience! Chic hotel and ocean view! Will definitely be back!
Hotel is great and on the sea but there is no priv...
Hotel is great and on the sea but there is no private beach
As always, impeccable service and an exceptional l...
As always, impeccable service and an exceptional location.
Tourism in Casablanca
Tourism in Casablanca
Tourism in Casablanca or tourism in Casablanca, the largest city in Morocco and the most beautiful tourist cities in Morocco overlooking the periphery of the Moroccan coast, and the economic capital of the country.
The city of Casablanca is rich in diverse and wonderful tourist places, as the historical center of the city is concentrated in the old city surrounded by a wall and several gates, the most important of which is the Marrakesh Gate.
The city also includes many parks and gardens such as the Arab League Park and hosts many annual festivals, the most famous of which is the Casablanca Festival.
Casablanca hotels
The city of Casablanca includes many luxury apartments and hotels in Morocco, which differ in terms of price and even services, and because the task of choosing hotels is somewhat difficult for tourists, we have collected the best Casablanca hotels, especially those close to the tourist attractions in Casablanca ... Read more
The most famous places of tourism in Casablanca
Many tourists around the world turn to Casablanca, Morocco, because of its wonderful tourist attractions, and in this article we will mention the most important tourist places in Casablanca, namely:
Arab League Park
The Arab League garden parc murdoch casablanca is one of the most famous places of tourism in Casablanca, dating back to the beginning of the twentieth century in 1913, and it is a garden designed in the style of French gardens with an area of more than 30 hectares.
The garden includes many types of plants, such as the tall palm trees that surround large green areas, and there are many entertainment places for children and cafes that attract families to spend the most beautiful times and therefore it is one of the best places of tourism in Casablanca .. Read more
old City
The old city is located near the port of Casablanca, which is a historical area surrounded by a wall that has several main doors, the most famous of which is the Bab Marrakech, which is one of the most famous areas in tourism in Casablanca, despite its old
The old city is considered one of the most important places of tourism in Casablanca, Morocco, as it includes historical monuments such as old mosques and old houses. The Qunasala neighborhood and the Jewish Navigator neighborhood overlooking the coast are among its most famous neighborhoods.
Marrakesh Gate
The door of Marrakesh is one of the most important symbols of tourism in Casablanca, and it is one of the gates of the old city and is intended by most visitors to Casablanca with the aim of shopping or to learn about the history of the ancient city
Bab Marrakech remains a witness to the history of the old city in Casablanca, despite the collapse of the city due to an earthquake that struck the region in 1775, many street vendors line up in front of the door to sell their goods from Morocco and other African countries
And it is one of the best places of tourism in Casablanca .. Read more
Hassan II Mosque
The Hassan II Mosque is located near the old city on the coast of the Atlantic and is considered one of the most famous tourist attractions in Casablanca, it is the largest religious landmark in Morocco and the seventh in the world. The courtyard of the mosque embodies the creativity of Moroccan architecture
The prayer hall in the mosque can accommodate about 25 thousand worshipers, while the number reaches 100,000 during the month of Ramadan, as the area of the mosque is about 9 hectares .. Read more
Twin tower
The Twin Tower is one of the most famous places of tourism in Casablanca, and they are two high-rise buildings, each about 115 meters high and comprising 29 floors, so the twin tower is the tallest building in Morocco at all.
Twin Tower is one of the commercial centers in Morocco, as it includes many companies in the field of finance and business, and it also attracts many visitors and tourists from different countries of the world.
Morocco Mall
The largest shopping mall morocco mall in Africa is located on the beach of Ain Diab on the coast of the Atlantic Ocean, and it is considered the main destination for shopping in Casablanca, so it attracts many visitors and its annual visitor numbers are about 14 million visitors
Morocco Mall, which opened in 2011, houses the most famous international brands, in addition to many restaurants and entertainment venues, and it constantly offers distinctive offers .. Read more
Tamaris Water Park
Tamaris water park occupies a large area of 10 km on the Azemmour road in Casablanca and is considered one of the unique recreational water parks as it forms an ideal space for entertainment, whether for adults or children
The park includes many types of water games, such as slides of different sizes and shapes, swimming pools and large water canals. It is a popular destination for tourists coming for tourism in Casablanca .. Read more
Ain Diab Corniche
The plage ain diab Corniche is one of the most famous tourist places in Casablanca, and there are many recreational and leisure facilities that attract locals and tourists from different parts of the world.
You can only go if you have a lot of money or pay ...
You can only go if you have a lot of money or pay the company, all in excess,
The hotel is very excellent and cares about the de...
The hotel is very excellent and cares about the details of the guest from the room side, but the reception staff of the Maghreb do not have the spirit of employee learner and dealing with Sayeh or experience faces are always bad treatment
Wonderful hotel with very nice pool area. The room...
Wonderful hotel with very nice pool area. The rooms are very big and the beds are some of the most comfortable I have ever seen. Its also on the beach and from the breakfast restaurant you have a wonderful sight on the beach.
Nice location, great facimities, very friendly sta...
Nice location, great facimities, very friendly staff but no alcohol, real pity
The hotels both in Casablanca and Marrakesh are no...
The hotels both in Casablanca and Marrakesh are not prepared to open to the public. I had to book out of Marrakesh after 2 nights. Casablanca the basic things are not working. A long list of things unacceptable for a 5 star hotel. Was very disappointed.
Moroccan style , perfect massage and SPA , quite d...
Moroccan style , perfect massage and SPA , quite difficult check in and check out ..
Probably the best experience I have ever had in my...
Probably the best experience I have ever had in my life - the services and hospitality were all absolutely amazing! Definitely a place I'll return to in the future!
I highly recommend this hotel in Casablanca. The h...
I highly recommend this hotel in Casablanca. The hotel was better than some of the Four Seasons in the US. It is a five star gem of a hotel in this beautiful city. English is spoken, as well as French and Arabic. The staff was friendly, helpful, and went above and beyond. The gym was modern and had a good array of equipment. There is 24 hr room service. The cleaning staff really cleaned well. Despite still being in a pandemic, the hotel took all necessary precautions (providing masks, hand sanitizer, etc). Food was so good. The manager at Mint, Tariq and his wonderful staff were so kind and attentive . Kenza was the manager in the spa. She and her staff went above and beyond. The Hammam was so good for this first timer. The hotel helped me plan a wonderful birthday stay for my husband all the way from the US. Concierge was so helpful! The hotel also planned a tour for us around the city, Maryam our tour guide was amazing and so was our driver, Tahir. Restaurant suggestions, La Closerie and La Scala (despite limited choices to pick due to being in Ramadan, the pandemic, and having a nightly curfew) were amazing. The hotel was safe, cozy, and modern. So many good staff to name as going above and beyond... Would stay again.
A beautiful place the place sea view the calm luxu...
A beautiful place the place sea view the calm luxury security
