So much more could've been done to raise the level...
So much more could've been done to raise the level of this facility. Middle of the road Sheraton.
So much more could've been done to raise the level of this facility. Middle of the road Sheraton.
Nice hotel for a brief stay in the area. The attached restaurant/bar is pretty good too.
Was not impressed. Dirty and dingy.... would not go back.
Very bad. A lot of dust. We went out. With burning. Of body that bad.
Fantastic staff, reasonable rates, and comfortable rooms make this an awesome location for anyone passing through the Meriden-Berlin area.
Great location but it is kinda dated in common areas. Conference room has noisy HVAC.
Average OLD hotel. Needs work and remodeling to bring it back to life. If wasn't for SPG I wouldn't have stayed.
The hotel is a wonderful place to be the hotel attendent Lindsey was great she very professional she made are stay extra special. Thank you
Pretty nice place to stay. The staff was helpful when needed. Would stay again if in the area
The staff at this hotel was very helpful.. The room was a great value and cheaper then staying at a motel 6. Would stay again if I was in the area.
I was here for a business event, I can't say what the rest of the place is like, but the room that we were in right off the lobby was nice and the bathrooms were clean and up to date.
They have treated me with love and respect and a lot of humility there is nothing better than that
I only come here for meetings. Room size is well suited for our needs and easy to access. Parking is easy
Facility is showing its age. The staff make up for it though. Only stayed 1 night and got in late, but just the small interactions i had with the staff would have me go back.
No hot water in the morning. Treadmill was broken. Elevator buttons don't light up.
Not worth the price. Clearly not being attended to. Cracked floors, stained carpets, no response to requests. On a downhill trajectory.
Great check in experience and friendly staff. The hotel needs some TLC to get to Marriott standards but the price reflected this.
We drank at the bar and we were impressed that they invested in a juke box and a pool table since we last went. The food was great too... Love the Cajun rub wings!
Not impressed. Worst bed I have ever tried to sleep in. Floor would have been softer. Don't recommend if you are looking for rest.
Kitchen Head sheff gary is very unprofessional he is a threat to coworkers,event visitors and staff.I have video evidence to prove it also made some racist remarks towards me.he smelled like alcohol . When i showed the management the video from my body cam. no action was taken and no discipline was implemented.
There was no microwave or mini fridge in my room. The Bathroom had caulk on the door frame, hair dryer has no rack, just laying there on the sink. Phone was broken, had to resort of speaker phone. The place needs more attention to details.
Attended a social event at the pool and one of the conference rooms. Pool was clean and we'll stocked with towels. Conference room was serviceable but dated. Not everything was set up by the time guests arrived, and it seemed quite the ordeal to get basics (think forks and napkins and even chairs for the just-barely-set table). One woman assigned to the party was nice but clearly overwhelmed. Billing dispute at the end with management sealed this barely three star rating.
Couldn't be more satisfied with my stay. The room was nice and clean. The staff was very friendly. The area is safe. Will continue to book it for my future trips!
An excellent stay.
Four Points by Sheraton Meriden is a very nice, clean, well kept hotel. The receptionest was an extremely nice wooman. Special thanks to her, Tracy Goslin, for doing her best to accomodate all our needs. The breakfast was delicious. We recommend this hotel & we will stay there next time we visit the area.
Competitive rate, lobby was well-appointed. Rooms pretty dated. Hotel very loud, poor sound insulation; could hear every noise my neighbors made. I would describe the hotel as less family-friendly and more business-traveller oriented.
Love this place. Pool is always clean, great services, room was nice and warm.
The only redeeming quality of this ancient decrepit hole is its very nice staff. I ve stayed at hundreds of Starwood properties and never one this run down. The room itself was fairly clean, but with the finish wearing off the tub, stained carpeting and a common area looking like a showtime ax murderer feature, cleanliness of my bed and linens wasn t endearing enough to make up for the grossness is this place. The pool area looks like the last time it was updated was as a Ramada in the 1990s and looking into the dark perpetually closed fitness area it appeared the machinery was the same vintage. I am so surprised Starwood would have this place under their brand.
The hotel is clean in general but my bathroom was not cleaned... And the breakfast is too expensive.
Great Hotel. Clean rooms and great space. I would definitely stay at this hotel again
This is the dirtiest hotel ive ever stayed at in my whole life. From stains in carpets to stained sheets its ridiculous. The staff was friendly and the water pressure was nice but i will never stay here again unless they do a serious remodel. The rooms stink too.
The restaurant staff were delightful, and the hotel staff were very accommodating to our needs. The rooms were very clean and the pillows soft.
This is the second year in a row we've stayed here for a bowling tournament when there's been NO HOT WATER after 7am. Completely unacceptable. Also, the elevator is scary. Like, legit scary. It's rickety, slow, and sounds like the cord is going to snap. Stay somewhere else.
This is the first hotel I've ever been to where housekeeping don't clean the bathroom from the previous guests. I had hair on the shower wall the did not belong to me toilet was messed up I also did not have hot water in my bathroom sink. I am going to include some photos of the hair in the shower. I would like to remind you my hair when my head is not even an inch long. This place was disgusting I can barely sleep.
Was there for a quick visit for a friend's family funeral party. Place looked nice and clean.
Not much of a lobby but clean, comfortable rooms. Plenty of parking. Convenient to highway. Unbelievably courteous, friendly staff.
Had a very enjoyable stay here, thanks to the staff. They were all very friendly and accommodating. Will definitely be coming again!
Not what I expected very outdated, room smell like wet old carpet, phones were dusty and dirty.
It's a undeserved low rating. The staff were friendly, professional and helpful. They're the reason for 3 stars and not 1. Aesthetics is important and this location though functional was drab. If it were a motel it's a 5 star but it's not so... 3 you get.