Fortnum and Mason Reviews

An absolute fantastic store to visit and shop. You do have to go into a place nlknowing that things are not going to be cheap. As a treat every now and again does not harm anyone. Staff are so helpful and friendly. Enjoy everyone who goes.

It has a long history and is a great souvenir for tea at a department store

Perfect example of good English good tradition! And the birth place of the scotch egg!

The shopping space is wide, the display is elegant, there is a tea drinking area, if you ca n t find the tea you want to buy, you can ask the service staff to walk around.

Great great. Temple of beautifully presented products

classy and sophisticated, what sums up britain better! you can eaisly spend hours in this place looking at all the wonderful teas and treats. the restuarants, espically st jame's is also wonderful and sure to brightan your day!

The place is elegant and beautiful, the staff is very service, and the breakfast is nice and sweet, and I would recommend it

Ridiculously expensive and very snooty staff. I did get a kick out of the Harry Potter lookalike though, so real he felt like a caricature.

The mens range is rather limited - only focuses on accessories and small leather goods. The shaving accessories will make an excellent high end gift for anyone though.

Good stop for exclusively British brands.

Very nice store
Fine products
To do

One the must visit places in London, Fortnum's is one of the Queen's favourite places to go too!

An excellent place to go for a diving afternoon high tea experience. Perfect as a Mother's Day gift. This is usually on the top floor, where you will be served exquisite sandwiches, delicious cakes and scones, with fresh cream and jam, and excellent tea!

The main floor is a great place to pick up the many teas that they have on selection. You can also get jams, honey, cakes and sweets here.

The bottom floor is the food shopping floor, where you can get meats, cheeses, wines, vegetables, whatever you fancy. They have a wonderful Ice Cream Parlour on the 3rd floor which is great for kids!

This store has it all, good shopping experience always. Try xmas coffee, never disappointed me.

It's a must visit for a tourist, especially on the run up to Christmas. I was just as fascinated by the people doing their grocery shopping here.

Had afternoon tea in the Diamond Jubilee Lounge and the service let it down. Food was okay but not spectacular and the product offerings across the rest of the store was not as good as expected.

Expensive, but so savoury. Teas, chocolates, biscuits etc. All wonderfull

The high tea area is so cute on the top floor! Great place to get gifts before flying back home. The staff here is so incredibly lovely!

The staff were so helpful and friendly. An amazing range of goods to choose from

I will always remember the afternoon tea but most of the prices are really too high.

Always well displayed and very friendly and helpful staff, exceptional range of products

This place is a delight! Vast shop full of assorted teas and beautiful displays. Worth a visit just for the experience whether or not you come away with anything.
Grand selection of teaware and pantry items, great place to find a gift.

Excellent customer service and really good range of products. If you've never been, the experience alone will make you fall in love with this store.

For window shopping this store is a haven for gift ideas.

The gifts I have received from here are chocolate truffles and champagne. The chocolates are like Belgian chocolates and the champagne is mellow with that subtle sparkly mix.

I haven't been here since my Sixth form days but it may still have that early department store feel where wooden doors separate each floor from the fire exits.

Just love this place. U have to check it out its just great

Very exclusive royal court supplier who leaves no exclusive wishes

Fortnum & Mason is a good place to have a breakfast an afternoon tea either for yourself or with family and friends. The staff are proactive and helpful. Good experience

Founded as a grocery store 1707 but now it is the place to shop + have your afternoon tea with a friends or family very busy in weekends but worth it ..

Department stores with a particular charm. Interesting offer of teas and honeys

I don't know, for the tea was average. Coffee was much better. Cookies are nice but not mind blowing. The design of the shop is very atmospheric, feels good walking inside

Oula what to say lover of perfume wine or spirits place to visit and to buy topissime

A genteel environment. Excellent customer service. Fabulous selection of luxuries. Superb restaurants. The best ice cream bar. If you want a bit of authentic posh - get yourself to the fabulous Fortnum & Mason. Everyone is treated like Royalty.

As impressive as I always hope. A must-do for any visitor to London.

Clean and tidy place with pleasant and helpful staff.

I adore this place. Unfortunately my bank manager doesn't like me adoring this place

It had a lively atmosphere and the staff were pleasant but the food was average. Glad I went but will not be returning. There are a lot nicer places to go to for afternoon tea in Lo don for that price

Lovely ambience and attentive, genuinely helpful staff.

Big place with a lot of variety of chocolate, coffee, teas and jams. A must visit place if u are a fan.

There s lift to go to different floors. The cashier is fast even though it is crowded.

Quality British brand for teas and snacks, usually great for gifting

Simply delightful! How many department stores outfit their staff in tux and tails? The definition of class! Beautiful store, impeccable displays! Wish I could fit one of their marvelous hampers in my carry-on! I purchased teas, honey, and beautiful signature blue tins of their Florentines to take home as gifts for all my friends and relatives.

Beautiful department store - full of luxury and opulence. Bought a fruit basket from here which was the most amazing thing I ve ever seen and had afternoon tea up on the 4th floor - quintessentially British - a must see!

Amazing store, tourist attraction and high end shopping experience rolled in to one. Can t recommend the afternoon tea more

An iconic store that epitomizes quality and good taste.

Department stores ... located on various surfaces, very refined and well-kept environments. You can find everything from the gastronomic area with delicacies from all over Europe and beyond. To a sector dedicated to the sale of coffee, tea and chocolate. There is a florist and a sector that sells very refined objects and furnishings of porcelain and so on. Clothing with prestigious brands and a wonderful perfumery ... what never seen!

I used to love this place but these days, it doesn't seem like controlling the number of people inside of the shop. It's doesn't seem so safe

Excellent atmosphere & service very friendly staff nice food

Best store in the world. No question. Go try their G&T float!

Fortnum & mason is a wonderfull shop
they do a beautiful afternoon tea and sell lots of sweet treats

I'd urge anyone coming to London who has "go to Harrods" on their shopping list, to come here for an authentic old English department store that has never dropped it's standards!

Famous shop sure you have to visit very nice various plans of items, coffee the chocolate etc ..
Definitely not cheap

Very nice department store, with wonderful decorations

Always a pleasure to visit even when you don't need anything

It's interesting too see most people on the street walked past by with a light blue bag in the hands, and I was one of them. The store has wide variety of products.

A charming place, indeed! The Tearisto, Mister Dominico is extremely well informed of the teas and deserves 6 stars! It was my birthday and they all made sure I felt loved and appreciated for being a part of thier luncheon. Thank you for being great!

Great traditional department store. Amazing for small gifts.

Had high tea at the diamond tea salon. The sandwiches were dry and desserts were stale. It was a shame because my mum, who was visiting from Australia, was very excited. I complained and they gave me a refund which is good. Would not go back.

Really enjoyable afternoon tea and special diets well catered for.

Always a highlight, it s a real pleasure to shop there, and they have lovely packaging so it s a great place to buy chocolate, jam, tea etc as presents.
Also rather good stationery selection, advent calendars are always excellent, and The Parlour s ice cream is great too.
The food hall is definitely on the expensive side but has a really good selection and some quite niche products, so it s worth going for a treat.

Friendly staff. A wide selection of tea, and delicious desert

Too garish for myself but my European friend visits everytime she is here.