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J
3 years ago

Amazing staff and the grounds and rooms were very ...

Amazing staff and the grounds and rooms were very well maintained. Fantastic tiki bar and great proximity to the ocean and beach. Getting to watch the commercial ships and cruise ships come and go out of the neighboring harbor was a great added perk.

T
3 years ago

I stay at this hotel 1-2 times a year on business....

I stay at this hotel 1-2 times a year on business. The rooms are clean and spacious, beds comfy with lots of pillows, and the staff is superior - especially Dania at the front desk! She remembers me every time I come back, and her customer service is excellent. There has never been any issue that she hasn t gone the extra mile to help me resolve, and you can tell it s not just because it s her job. She truly cares about providing the best experience possible. Thanks Dania!

D
3 years ago

Comfortable rooms with nice decor. Good access to ...

Comfortable rooms with nice decor. Good access to restaurants and even a theater. The hotel uses a lot of accent lighting for a trendy look, but some natural light would be nice. The hotel has been updated a few times, and in places the aging shows.

S
3 years ago

The front desk woman that was there on Saturday an...

The front desk woman that was there on Saturday and Sunday morning is miserable. Fire her and put her out of her misery. No customer service at this hotel at all. Cleaning lady harassed us. Room clean and a decent size.

B
3 years ago

Good

C
3 years ago

Everything was great, until I wanted towels for my...

Everything was great, until I wanted towels for my room and the lady I ask said no no. She tried to just give me one. The breakfast was good too, but the need more than one waffle maker, the butter was rock frozen solid, and the ONE poor omelet lady was having to deal with the long line of ppl

T
3 years ago

Great hotel! All the staff was very friendly and h...

Great hotel! All the staff was very friendly and helpful. Hotel is lovely and smells delightful. Love that they offer the fruit infused water there in the lobby. It was great. Rooms were nice and clean.

M
3 years ago

Perfect place at the perfect time, and excellent ...

Perfect place at the perfect time, and excellent restaurant with the most polite people. My Valentine's Day was exquisite with the excellent food and personal service from all of them .

D
3 years ago

2 of 4 elevators broken. Third elevator works at r...

2 of 4 elevators broken. Third elevator works at ramdom, long lines to get on/off. Bathroom door won't shut. Bathroom light turns it's self on and off, 4th level hotel smells of strong chlorine. Not real happy.

M
3 years ago

It was fine except they wouldn't let us get anothe...

It was fine except they wouldn't let us get another cott in our room even though we needed one for medical purposes, with the front desk dismissing us and saying "it's a fire hazard." Breakfast is also kind of pricey but the rooms are nice

E
3 years ago

Good

d
3 years ago

Very clean place, modern and sleek. The concierge ...

Very clean place, modern and sleek. The concierge lounge was great, really good food. The drinks from the in house restaurant were great too. The happy hour was perfect. The pool area and hot tub were well maintained and service was prompt. I will stay here again when I am in the area.

R
3 years ago

Room was clean, but needs updating/repairs. Vent i...

Room was clean, but needs updating/repairs. Vent in bathroom of room 1703 was clogged with years of dust and had a flap that made noises all night! The A/C did not keep the room at a consistent temperature, it would run and then stay off for 1/2 hour and let the room get 3 degrees hotter before it came back on again. Room doors slam shut and woke me up multiple times in the night. The staff was nice and common areas were kept clean. BUT clean doesn t count if a person can t get a good night sleep!!!!

J
3 years ago

The walls are so thin that the guests in the room ...

The walls are so thin that the guests in the room next door called the front desk to report us. Beatriz called and said we need to keep it down, this is your one and only warning. Needless to say, that is not what you tell a guest and i let her know that. She is Disgrace to the Marriott brand, completely unprofessional and is in dire need of customer service training or a new job out of hospitality. I have never felt so disgusted with the poor level of customer service at any of Marriott's hotels.

UPDATE: Amara at the front desk is awesome and made our stay much nicer. She should be training other staff members on how to work with guests. Without her, I would never consider staying there again.

C
3 years ago

Pro's- Staff is courteous, information, smart work...

Pro's- Staff is courteous, information, smart workers and helpful. The lobby is designed beautifully , current and stylish. Mobile check in is available. Restaurant and coffee available downstairs. Rooms have comfy design , beds are plush and current artwork & furniture. Pools open 24 hours along with fitness center!!

Con's- Rooms sizes are small and bathroom is dated. design, beds, TV and furniture is perfect. There is just a small fridge, no micro, no coffee machine. Would love a small kitchenette.
The pool needs updating badly (loose bricks around the pool, more seats and while in the pool it shifts).but fitness has great equipment (dress warm ac is high)

Overall very happy with a impromptu weekend and staying at a Marriott.
Heading to the fitness at 12am.

J
3 years ago

I go there alot.Great for conferences and luruxy o...

I go there alot.Great for conferences and luruxy or luxeroius people and the food is food but cost between no where over 5 dollars to at lest 20 or 50 dollars at the least and great service. There is a great view and if i were u stay on thr 10th floor in room 1003 i can tell u that is a great room exspeically for the view and because i stayed in that room....From exsperiance

D
3 years ago

I attended a three day insurance conference there ...

I attended a three day insurance conference there in August. The room was great. I ate several meals in their restaurant. Their free parking garage saved me money too. All the staff was very friendly. I'd return here again.

A
3 years ago

Epic

A
3 years ago

Second time in this hotel. Rooms and facilities a...

Second time in this hotel. Rooms and facilities are average. However, it is the staff that make a difference here. They are very good. Specially some of the reception staff and the breakfast staff.
Gym is a bit small and not well maintained.

Fort Lauderdale Marriott North

Fort Lauderdale Marriott North

4.2