Ford Wensink, Apeldoorn Reviews

A very reliable a neat and especially customer friendly Ford dealer with nice and very neat used cars in the modern showroom I can personally recommend anyone to step in here or take his car here to the garage for maintenance always good.

See you next time
Sanders family
Eerbeek

Didn't have an appointment, was helped quickly. Fortunately the complaint was not too bad.

L.S.

I did not know what I heard, I had a very different idea of this inspection. I first thought a test, and then the announcement that there was something terribly wrong with the car. The service was in a word "AMAZING". Thanks again for the service.

Very customer oriented. Always very friendly reception, good thinking, flexible. Nice workplaces for if you want to wait until the car is ready.

Too bad we came to buy a car but were not helped only by a young man who really did not have the right knowledge and absolutely did not listen to our questions. Eventually he indicated that he was not allowed to answer questions . why do you walk around there we wondered! Quickly drove a few kilometers away and found a very good dealer in Zutphen where the knowledge and service is available that you can expect from a dealer of an A-brand.

Ford the best car brand in the world.

You do pay a price for the quality. Where not nowadays

We came by unexpectedly with a broken low beam, are not a customer at this garage, but were nevertheless on the road with a new low beam within half an hour. Very customer-friendly!

Ford dealer and Athlon Lease center. Excellent service

Excellent service. I was able to top up my oil level without an appointment

Recently had 2 bad experiences. First tire change, where they had forgotten me, only when I went to ask if the car was not ready, they found out. Response: oh, are you still there? No excuse or something.

Second fault in on-board computer. It was indicated in advance that this would take about 1.5 hours. In the end the car was there from 8 am to 5.30 pm, I also did not receive a text message as agreed, but I had to go after it myself. And to top it all off, the malfunction has not been resolved, but now I can no longer make calls, so only aggravated.

I will not go there anymore, I will go to the Ford garage where I work.

Very friendly, helpful without being intrusive. Nice!

Good professional garage where service is of paramount importance! Several Fords bought here. Not a single disappointment!

While back I made an offer for a new Fiesta via Autotrack, but don't think they will respond! In the meantime I got a Vignale version from another dealer. Pleasant.

They are always helped very well and they give a clear explanation of the work they will carry out and also provide a precise cost specification.

Good service and sales department. Professional environment. Loan bicycles. Replacement transport for major repairs.

What a great company. Excellent service and it is indeed pleasant. At the price with maintenance. Something that doesn't matter to us in this case because we want to be safe on the road.

What bad employees in Apeldoorn. I
. go sell my ford because of them

Unfortunately the company did not want to make a leniency arrangement. It is a pity that they formally adhere to the procedure and do not want to look at my claim in substance.

I have my car repaired from my inner mirror to be glued
And they said deductible if he were to fall off again and I thought ok BUT WHEN THEY BEGIN THEY PRESSED TOO HARD TO THE WINDOW WHICH MADE MY CRACK FOR A WINDOW AND EQUAL WHAT Said they said OWN RISK
AND COULDN'T DO ANY MORE THEY WOULDN'T PAY WHAT THEY WILL BREACH SO REALLY A BIT BUT YOU COME TO MAKE THE INSIDE MIRROR AND YOU WILL TAKE A LAPOTTE WINDOW AND ALSO WATCH FOR A SOLUTION SO LET AGAIN LET 400 EURO MAKE ANOTHER COMPANY
POOR SERVICE NEVER GO AGAIN they can make it up just let them call if they do something about it
But don't expect anything more so NEVER GO WHEN YOUR MIRROR IS LOOSE

It was ok I was buying something to my car and we were driving to it when I came back home from school and also the summer began.

In general, excellent maintenance is carried out and there is good communication with the customer. You do notice that they are sometimes too busy due to appointment schedules or length of maintenance.

Very customer friendly. Awaiting car service, neatly brought home.
Got a car back today. Looked like new. Thanks to Gerard Steneker.

We have been buying our cars here for years. Excellent service and quality!

Called for keycode for the car radio, according to an employee on the phone I could just drop by without an appointment and I would be helped without any costs. That same afternoon I went to Wensink where I was told that an appointment had to be made and that it would cost 45 euros! I do not call beforehand!

Having to wait too long for the car to be washed ... a pity and a waste of my time.

I have contacted by phone with questions about my car and issues I am experiencing with it. The employee approached me in a way that I was not comfortable with and made it clear to me not to bother them with questions. He made me feel like my car didn't really matter.