Mercedes Wensink, Apeldoorn. Reviews

MOT and major turn on my car. Well helped and received explanation. The coffee was already ready. Before I knew it (1 hour) it was all well done and I could continue the rest of the day.

Did you know that the company W has an hourly rate for the workshop of 140, well I did not know
Would the mechanics have had their training in the Mercedes F1 team so they can change four wheels within two seconds, an engine change. two hours, a gearbox change within an hour ..
Then I can understand that they charge such prices.
I regret that I did not keep my BMW at the dealer (D) in Apeldoorn, they charge at least normal prices, namely 60.
ps. have already twice requested a quote for mounting a detachable towbar, even after two weeks still nothing heard.

Been here for window damage. Got a nice car as a loan car that, as I had asked, was automatic. Very nice helpful people and the car was clean inside and out too!

A top garage. Always friendly and helpful and they took all the work off my hands in case of damage. And no, you don't pay anything extra for this, just service. What always strikes me is how tidy the workplace is, tools neatly in their place and the floor clean. They always keep appointments.

Have the detachable towbar fitted to our C class S 205.
Great service think along with you and very neatly placed.
Top thing

Immediate problem solved while I actually came to make an appointment. Super!

Toppie
Super!!!!

Bad thing, you are lured to Apeldoorn from South Holland to fill their pockets. And leave behind the fact that it could also be made in our area. A not too trusted business and will never buy or have anything made again. Only want money from the customer and that was it. And I have already experienced this at 4 Wensink cases. Assen, Apeldoorn, Meppel and Zwolle. You have been warned.

Too bad we had to put a lesser reaction here first.
Before the promised things were arranged.
But it has been satisfactorily solved by Wensink and that is the point.

Hope they learned from it.

And that we can still enjoy our new car.

Great service. Lamp replacement only takes 35 minutes, they go through the entire service book. Hence 4 stars instead of 5.

The aim of the management and the senior gentlemen is exactly what you expect from a certified dealer as a customer !! Thank you!!

My father has been driving a Mercedes since he was 21. At the moment I drive Toyota and especially the service and friendliness of Toyota, Mr. Benz can take another example. My dad recently looked at the new gle but you have to walk in wearing a three-piece suit if someone is to look after you and help you with full attention. My father or I don't own a business and buy the car privately, so we wear a blouse or polo and maybe a little less chic. But we have money in our pocket, while the man in a three-piece suit does not buy his own money but from the business. Maybe put your arrogance aside and look through those less chic clothes?

Be a little kinder and don't look down on ordinary people. The staff must follow a course "customer friendliness".

Top service, professional and very customer-friendly employees (whether it concerns the sales, maintenance or damage repair department) and last but not least great coffee ;-P

always well and friendly assisted by technicians and reception

Well, when I talk about the technical service on my Mercedes ... so far positive. Helped well. Compared to my old garage, the hourly wages are very high. Also requires a quotation for damage repair. In the end it took about 3 weeks before I received the quote. And that despite calling twice. Then a price that turns out to be twice as high than at other bodyshops. That does not seem recommended, but they get another chance

Great help from the gentlemen of the claims department! What a service and expertise !! What an artists, hats off ..

Visited the body repair department due to damage to the car. Neat, but businesslike reception. Replacement transport was not arranged, but was still organized on the spot.

What a big showroom. ... Who paid for all this wealth? Probably the customer ....
Maybe it would be better to spend the money more useful in a world where there is a lot to improve?

In. November bought an E 200.coupe in terms of friendliness and service Top.
What was promised and agreed was carried out to full satisfaction.
Frits

Great my cousin works here and this company is better than great.

I wanted to take a test drive with an occasion but the first conversation was awkward, it seemed to me as if it wasn't necessary for that seller. We did the test drive. But the car was wrong what after the test drive again had a conversation told my findings of the car and that this car was not going to be and you immediately noticed that he did not want to show any interest in trying to ask if he had anything else but he answered very briefly no we have not and this car we also lost. We left right away and eventually bought another Mercedes the same day at a car company. But what I really like is the arrogance that radiates from it. I don't know who the director is here, but he really needs to do something with it. Fortunately I heard that we are not the only ones treated that way.

Great I came along by chance but could not get it to go in

Class service
Lamp replaced free of charge and even checked. It was very busy and therefore had to wait.

Dipped beam piece, .... replaced free of charge ... top service so ..

Top company especially the mechanics who work there super cool guests

Mercedes dealer. Very pleasantly helped, well done business and a beautiful environment.

I would recommend it to everyone. very reliable in all matters. I interpret this as my own experience.

Helped nicely, even though I was not a customer there.

Great company and beautiful cars, had 1 great day this test drive with the white Mercedes 200 E coupe

Very nice location
Beautiful locations next to each other
But it could be better for a clear route from the road to the warehouse
Walked to wrong building first ....
Had to continue by indication and that is a shame

First of all, I would like to say that I have been very fond of Apeldoorn, but what I have just experienced goes beyond all limits. We have just bought a new atego 1224 at Wensink Apeldoorn, it is said to be 4000 km that you have to have the front axle checked in the display, made an appointment and come right along top 4 bolts after pulling, tell the mechanic that is necessary, he says if possible you check everything well ok 10 minutes work week later bill 125, - incl VAT (luckily I get back) if you buy a new car you still have warranty !!! When I buy new tires from the local tire specialist, it says checking 16 bolts never have to pay anything for it, just send a few reminders and we'll pay once I think it's a nasty experience vr gr Erik Berendsen

Mercedes dealer, good service, beautiful showroom, WiFi, coffee :)