FONDAZIONE PTV POLICLINICO TOR VERGATA Review

4 hours of waiting (fasting) to make a withdrawal and I also got the online number .... shameful.

We did gynecological ultrasound, a very competent and kind doctor.
There is no cleaning in public toilets, no soap. At least the amuchina to disinfect the hands should put in the coridoi.

a bad switchboard service: In the middle of the conversation you listen to other users with different cases but the operator does not give any answer to the question posed. Call Center reservations analysis 892118 "GHOST": A registration addresses 892000 ???????? no answer. But in short, a poor patient as he must do to access the services ????

if you don't know them they won't see you if you die !!!!!!!!!!!!!!!!!!!!!

They operated on my grandmother and put an infected prosthesis on, she died because of your bad failure.

I don't thank the ICU, I don't thank neurosurgery. I just say "no thank you" but if I could I would say something else. I hope that what I have lived you do not have to live ... never, but I am aware that only in this way would you realize.

Withdrawal Center: Many money spent, a lot of technology, but the system eliminating queues works badly. It is confusing, same colors to indicate acceptance and withdrawal. Rooms bad, badly reported and far from the waiting room. I had booked the acceptance online at 9.00 am my number came out at 9.30

never in a hospital visited in record time.
appointment visit in orthopedics at 8.40 am, but at 8.40 am I was already out!
I also add that they are very courteous

Bad, three weeks and I'm still hospitalized on painkillers that are breaking me inside and out, waiting to be operated on for a lumbar sacral hernia.In addition to the quality and excellence neurosurgery nursing team, we are only left with a piece of meat with a number on the bed.

bad !! endless waiting times, incompetent and absolutely unqualified switchboard staff, we have been waiting for months for surgery and when they finally call you, they postpone the surgery not once but twice. And to think that it is an oncological intervention ...

First aid PESSIMO, unappealing acceptance and not up to par, they speak to you above in the hope that you desist and change hospital.

Curious that the 5 stars are given by the local guides and that they begin on how the structure is made. One even writes "I don't have the scientific skills to judge ....". But what are we talking about? Let's say then that it is a beautiful hospital, amiably disorganized and with pleasantly rude staff. Perhaps useful for placing relatives, nothing more. 1 Star because zero is not possible.

The possibility to book the analyzes through the Qpass and to pick up the answers online is convenient.
Withdrawals are also possible on Saturdays.

First Aid for the Third World, staff to be reviewed ... But so much is public does not control you none.

Today I did an excisional biopsy operation for a nasal polyp .... I want to thank ... Doctor LAURA ... of the day surgery for the reception..the doctor Roberta ..And then all those who dedicated me a smile ... from Danilo to that wonder of Annarita ... beyond the response ... I will have you all in my heart ... thanks

Excellent clean modern and efficient structure with qualified qualified staff, including many students, young and helpful.
Very convenient for those who also come from the province, especially for those coming from the South and East area.

I thank Professor Galliani, send away Professor Cavallaro from Tor Vergata, a pimp

Staff very professional and courteous, there is a bit 'of waiting for the emergency room but it depends on the code they give you and how many red codes arrive in time.

Bad under all points of view.
Shame on you
Bad staff. In the lanes (OF THE FIRST AID ABOUT 70 BED) who screams those who cries a 'hell a stench of everything.
MA DE CHE pole of excellence.
INDECENCY POLO.
In the waiting room, people with a drip wander. With bags with pee.
DO NOT BRING YOUR DEAR HERE.

Some departments are excellences, but other services to the most common citizen such as first aid and blood sampling are chaos, badly organized and with endless waiting times. Parking is ample but not sufficient for the volume of hospital visitors

University polyclinic located in the south-eastern quadrant of the city: Goddess of 1 'level (reference for the area south-east of Rome, as well as cardiac surgery) various well-assorted departments, many of which are important centers of excellence. Easily accessible from the ring road. To improve the parking area (I think the ideal would be to increase the number of parking spaces).

We were here on Sunday for the dental emergency room. Don't make the mistake of going to the normal emergency room, because they are not in the same place. Compared to normal first aid, continue straight to the end and the entrance is always on the right. Once inside cross the entire structure and it is the last door on the left.
We arrived at 6.35 pm and the emergency room would close at 8. We were practically the only ones and after an immediate acceptance my partner was immediately called for the visit.
Always a certainty!

Excellent polyclinic, the signs to reach the various clinics or departments are very clear and easy to memorize, with lines marked with colors. Friendly and knowledgeable staff, consists of some centers of excellence such as:
The center of excellence of the Obesity ed
The center of excellence of Claucoma.
Reservation times in the regional average.

New and spacious structure, easily accessible and with parking. The interior is also large and all well indicated. The temperature is checked quickly and an endless line is not created. I was puzzled by the absence of hand sanitizer dispensers ...

Very bad medical organization to visit multiple sclerosis .. After a good 4 hours from the appointment I still feel like going "5min we arrive" ... And I exhausted I went away .. I state that there were no patients in front of me ..... I am important bars and restaurants. They are all sitting there ... Congratulations!

I went here to donate blood to the transfusion center.
As far as I'm concerned, they treated me very well, a quick visit and a nurse who took the kind and very good sample from me, I didn't hear anything.
I recommend it for donations.

Switchboard does not exist! and we pay them. I wish you all the sufferings we suffer. Shame on you

Bad online booking service.
I I book for 8:20, arriving at 8:03, take the number from the totems and then I find out that the reservation is made for taking it for acceptance.
8:50 pm still not been called into acceptance, I am forced to leave because I had taken only two hours of leave from work thrown away.

Neurology ward in hospital for 7 days. All very professional, kind and helpful, very clean environment.
A special compliment to Dr. Bagnato, really capable.
So many young players, really well done.

Unfortunately no one answers the phone, NEVER.
Mediocre staff. Treatment for 40 years

Because the doctors and the specialists including nurses make you feel at home

Disorganized and little. For withdrawals you are forced to make an online appointment.
But when you go, it's all in jeopardy.
Nothing works from the instructions to be followed on the site.
Appointment at 8.10 am at 9.45 am nothing is known yet.

The URP service is not exhaustive, or you can not talk to anyone.

AND LET US MAKE YOU A FAVOR: Close it !!

Due to a sudden fever of 40/41 of my son who does not even lower with Tachipirina tablets and blood pressure to 42/102, my wife not knowing what to do more makes up the 118 at 09.45.
And that is where our odyssey begins. Since the first aid area is this, the ambulance is forced to bring us here.
Triage, green code, blood withdrawal.
Three hours pass, no news.
Then they say the analyzes are ok.
Meanwhile the boy is cold and the fever rises.
14:00 (4 hours of waiting), with his usual kindness my wife asks about.

So after a few minutes are finally at his temperature and thus make him an IV with Tylenol.
We ask for news for the visit with the doctor, we have two people ahead.
They spend another 4 hours so (8 hours of waiting) and other IV paracetamol.
Thus we arrive, at 11 hours of waiting. We ask news for the medical examination and tell us that we now have 5 people in front, that we should stay overnight in PS.
At this point we decide to remove the cannula and leave with the intention of going to another emergency room if the child gets worse.
11 hours for no reply.

Note: today 10.07.2019, noon, 4 nurses (orange gowns) said that though the doctor for 68 patients was only one unfortunately.
So if you lack the funds, because the state pays 6 people to receive the people, that it takes two minutes per person, but does not pay doctors and assumes ??
On top of that, to be reported: waiting room with door that does not close, paper hands full, hands soap exhausted. Hospital disinfectant: this stranger.

Treated pathology

Sudden high fever and low blood pressure.

Otorhinolaryngology ... very good and very efficient. I had already been operated on at 7 am for polyps at noon. Besides all very kind and professional ... especially Marcello the adorable nurse ...

Worst hospital i waited three hours to get injected and guess what i still didnt get before i even entered and the receptionist was laughing at my situation.

Worst hospital I waited three hours for it to be injected and guess what I almost never fainted before entering and the receptionist laughed at my situation

Very well organized hospital, professionalism and attention to people, courtesy, willingness to listen. State-of-the-art hospital.

Excellent structure always in order with many types of clinics and different departments for admissions from medicine to surgery etc.etc.
The ophthalmic department is a true excellence, the various teams alternate perfectly, I was lucky enough to meet with the team of Professor Nucci which includes several excellent professionals such as Dr. Naples and Dr. Martucci but in real I must say that the trainees are all in very good too, always kind and available despite the people who come to me every day.
I definitely recommend it.

Very efficient hospital structure, active and well-trained staff. On an organized level, to improve the usability and assistance of the totems for reservations.

Do not enter the reports on the site as they should, try calling to ask for explanations and no one answers, a disgust of service, to avoid!

I speak of thoracic surgery, well organized department friendly staff

Today, December 24th, I did a pelvic magnetic resonance. I was received by a student and also the technician was very young. I had a good time.

From 5pm today, the 82-year-old Mamma Porto, who falls from the stairs is beating her head and vomiting is at 11.40pm and we are still waiting. How disgusting.

It would not hurt to find the bathroom at the entrance of the Institute, working, clean, not in a state of abandon, Thank you

LEAVE AN 80-YEAR-OLD WOMAN WITH A STROKE STROKE ON A CHAIR AVROTELLE, FOR 4 HOURS ... AND THEY DON'T SHIT IT EVEN WHEN THEY SEE IT LOSES !!!! SUCKING !!! ENOUGH WITH THESE SURPRISES !!! BASTAAAA !!!!

Excellent the nuclear medicine department very well organized kind and helpful staff. Very professional and competent doctors as well as the paramedical staff also professional and competent. Definitely to recommend.

Large hospital, complete, well organized.
Being a university polyclinic, there is an abundance of practicing staff that makes the service more punctual and perhaps even efficient. Parking is very large and free, but it fills up early.

Bad experience with the emergency room. 14 hours of waiting for an ischemia attack on my 75 year old mother. Stay away if you can.

Appointment 10.20 hours oncohematologic control .... after two hours they still haven't called us !!!

Stay away from the bad pulmonology department without respect for the patient especially if they are elderly they only deserve a complaint I hope that when you are elderly you will be treated with the same currency shame

On 13/7, I accompanied my mother who has been under treatment for 1 year in the orthopedics / osteoporosis department for a check-up visit. I was forced to accompany her because accidentally a few days earlier she had fractured a foot falling.
The doctor on duty who visited her, to check if the problem of osteoporosis worsens, having seen her with a broken foot, has not allowed herself to ask "but what did she do to the foot" ??? No, he was taken by reading the analyzes; first human and professional gesture !!! After the visit, she greets her cordially; I was outside the door; my mother in a wheelchair: "excuse me doctor, or he will accompany me outside, or he will call me my daughter, you know I can't get up on my own"! according to human and professional gesture, the kind doctor "ah yes, I will accompany you out of the room "!! How nice, to see so much humanity in certain places, and to think that a job like that of the doctor requires so much ... I think. Rating 2 to the sensitive and very human doctor, congratulations.

Very great .... I am ALIVE for them ... first in Cardiology they made me a very thorough visit with EGG ... then in Neurology where several tests and an EEG realized that I had a CECETTO under the cerebellum ... they operated on me and sent home almost immediately .... they are FABULOUS I thank them all my life ..............

In recent days I went to the PTV for blood tests. Unfortunately, I have found that no preventive measures have been adopted for covid. In fact, there was the usual throng of people waiting who, due to their excessive number, had partly moved into the corridor, hindering the path of all patients headed elsewhere. The waiting times were, as always, excessively long. Online booking for 09.40 am, Confirmation appointment at 09.12 am and from that moment all blocked on the spot because the call for acceptance does not happen chronologically but randomly. Finally, having survived the crowd and the confusion, with a distance of a few centimeters (!) Between the patients, at 10.08 I arrive at the admission. It's not over because only at the next 10.46, that is, after 1 hour and 12 minutes I am able to enter the sampling room. I saw that some waiting people did not use the masks in the prescribed manner. In the corridor I saw an infinite number of people with white coats pass but none of these, evidently, reported the serious risk of a covid outbreak caused in a polyclinic due to the indifference of the governing bodies. What is the competent ASL 2 waiting to intervene?

8 and a half hours in the emergency room, all without doing anything and I code blue with 3 fainting grabbed on the fly and still not within. I don't add anything else

I'm in neurology, and so far it seems like heaven. I still want to report the horrible passage of almost three days in the emergency room / red area !!! Many elderly people also, forced on a stretcher that begged for a little water. Nobody listened to them. It was just a hell.

Instead of inserting all those "press 1" "press 3" discs with all the chatter that follows, it would be more serious and professional to say that the switchboard does not exist. Listening to those empty chatter is a huge waste of time that is of little significance to you.

A year ago I presented with a paralysis of the left leg caused by two hernias that didn't even allow me to walk upright (I was 7 cm lower), I was told that I was young and that I just need a bit of bed rest to make them reabsorb, they still did the pre-hospitalization but after 4 months they never called me, my parents took me to the cto because by now I didn't walk more autonomously unless under heavy painkillers. Today I did electromyography and diagnosed nerve damage due to the prolonged crushing of one of the two hernias. I am 33 years old, and at my age I do not feel half of my leg, having to do physiotherapy 3 times a week probably for life is living with constant pain and electric shock, it is not acceptable. It would be enough to really realize the problems that the person who comes to ask for help, get off the pedestal for a moment and look carefully at the person in front of him.

INEFFICIENCY AND DISORGANIZATION ... the structure is disorganized and inefficient and the feeling is that no one cares about it for three times in a row, they are again able to lose the blood test tubes that we waited for important health problems ... THE THIRD WORLD IS THIS.

I was very impressed by this hospital, in a positive sense: first of all it is easily accessible by public transport, from the metro A station "Anagnina" there is bus 20 which stops near the entrance. Outside there are ample parking for those who come with their own means of transport. The hospital is large and very clean, plus I didn't find a very long queue like in others in the city of Rome. Following the directions, you will quickly arrive at the cash desks. In the hospital there is a sleep medicine center, one of the few in the capital. For what is my experience, I can declare that it is truly a center of excellence: with the referral and the payment receipt I went to the ward, and I found Dr. Francesca Izzi and two other young doctors, who underwent took my problem to heart. I was prescribed a polysomnogram and a subsequent neurological check-up (in a few months), plus taking a Circadin tablet before bed. In another hospital in Rome, I did not feel the same welcome and humanity, besides the fact that here I felt taken seriously. I absolutely recommend the sleep medicine center of the Tor Vergata hospital, and I thank Dr. Izzi and her team for their professionalism.

I wait months to call me for an intervention. SHAME.
The switchboard then ......

Bad ER experience. I arrive in the afternoon around 14:00 to the emergency room, with my face swollen on one side, under the jaw I feel as if I have inflamed nerves. The two nurses of the triage, without even visiting me or at least touching the part, dismiss me with a hasty diagnosis that according to them it is an access to some teeth and invite me to go to Umberto I, to the dental emergency room. I run to my trusted dentist and categorically excludes the dental diagnosis, but immediately thinks of an occlusion of the salivary glands. He gives me an ultrasound and confirms the diagnosis. Antibiotic cure is expected to pass. I think that covid has put underfoot the professionalism that once was, they put unqualified personnel to the triage, fearing alleged diagnoses. How can you make such hasty diagnoses, without even passing a visit, if it were a more serious thing?

they will be good once you can get into their hands! arrived at the ps at 10.30 have made the visit at 22.30 after numerous reminders! they manage the ps as the worst restaurant. to avoid.

For the complex 3-star structure because it could improve being one of the best known not only in Rome but also abroad, it has many departments of hospitalizations and competent doctors, it is clean in the corridors and in the various rooms with regard to cleaning but the bathrooms leave desirable, there are available distributors and coffee machines, useful guidelines

Doctors of the highest level, my father underwent an innovative and delicate intervention, which succeeded perfectly. Years before, other excellent experiences and great professionals.

We arrive with a hospitalization base, by the general practitioner, we do triage anyway, after about 12 hours they don't have a diagnosis yet, I ask him to do a CT scan to start eliminating / identifying some cause, I am told that there are no the assumptions, to wait 4 more hours for further blood tests. We have been here for 20 hours ...... we are still waiting.
In the meantime, 3 turns have changed.
No doctor takes responsibility for a decision.
Personal .... it almost seems like I'm doing you a pleasure, nobody and I say nobody who looks at patients or gives them a smile
Maybe they don't know that I pay their salary too!

The worst or among the worst emergency rooms in Rome. Doctors and staff absent even if on duty, unspecified from a human and deontological point of view, Triad abandoned or used as a baby kinder for the children of the staff left alone to play with PCs that contain patient data and other equipment that can be damaged (taxpayers' money) so ours! Poor hygiene and nurses who seem to have just returned from the Caribbean for looks and attitudes. Waits that last 12 hours. Yesterday 19/10/2017 my mother arrives at 1:00 pm in the emergency room of the PTV, falls and lands on her face, suspected fractures of the nose, arm and concussion green code (for yellow you must be dead, let alone the red) at 18:00 apart from pressure and blood sugar nothing had been done.I refused to wait any longer and the casilino polyclinic port, arriving around 7:00 pm, after half an hour had made blood sampling, sitting pressure and raised, ecg rx and ready to scan head and arm. First aid 126 patients defined as crowded. Inside young and cute doctor (one!) Authentic nurses prepared, and educated, clean place and assisted triage.
24:00 at home and this morning plaster and surgical visit. Now I wonder how such a difference is possible between two polyclinics 2/3 km away from each other. Shame on you and your managers. I have been repeating the same experience for years. with different subjects. It would be appropriate to close them with a mass complaint ...... This is us Italians!

Bad emergency room, I take my mother for a broken rib, negative covid, in the night a positive covid patient wandered
inside the emergency room. Resulting mother discharged but as a precaution they do the swab, she has to stay in isolation 14 days (with a broken rib and 87 years) then she has to return to have the swab ... no I say, and the other patients? They too the same procedure ... incredible I miss a star I would put them

Gatherings in the reception for blood sampling, empty disinfectant dispensers. Lack of control. Empty dispensers in the bathrooms adjacent to the bar. A similar situation in a health facility is unthinkable.

First aid from shit, 10 hours to wait, not to mention anything. Waiting very long, only to be called and wait another row inside. You wait for them, see doctors or pseudo-doctors and nurses playing jokes, only to discover that the doctor in question is what you should visit. Really suck shame. Not even a recipe, written on a post-it what I had to buy

There are many specialist visits that in other hospitals you can not find

Luckily, like other hospitals, there are volunteers who help for free in giving information

Visit to the emergency room ... thanks .. human and professional.

Unfortunately this is not a vote for the Policlinico but for the Policlinico parking which is not adequately supervised and this has meant that thieves stole me in the car. When better monitored, the vote will increase.

Very untidy and uncaring # especially the neurophysiopathology department dr. Izzi big eyes small heart to avoid nothing works # pecato to have graduated for correspondence and fascimo but not for merit for sure!

The absurd disgusting ... call two healthy days to book a blessed bi test ... lines constantly busy never answer ... in the end 150 euros and you get scared ... I hope I never have to deal with it on the way of health!

Fairly new hospital staff average. Large free parking but after 10 s difficulty finding parking there are 3 bars and a canteen

Excellent experience, with the URP, although there was a problem with the withdrawal of the reports from the laboratory analysis, the URP was very efficient, they answered me the morning of the day after, attaching the reports. Efficient and punctual.

Tor Vergata General Hospital. I have no scientific competence to evaluate, from the professional point of view, the health personnel and I am convinced that too often the judgment on the outcome of the therapies, be it positive or negative, is not expressed calmly because it is rare that someone considers the initial conditions . Upon arrival I was favorably impressed by the huge spaces for free parking of private cars (although not sufficient in the morning) and by the terminus of public buses near the Polyclinic entrance. Entering the structure, the care in cleaning is immediately clear and after a brief stop at the reception desk it is easy to arrive in the ward where you want to go thanks to routes indicated by colors and signs. The refreshment areas and those dedicated to socialization are several and well distributed. One cannot but appreciate the breadth of the corridors and waiting rooms, the impressive number of elevators, capacious and very fast, all made extremely pleasant by effective air conditioning. Finally I would like to say that I had direct experience in the Emergency Department, several Departments, and Outpatients and I was moved to see that where the suffering was greatest, the commitment and the human relationship between Doctors and Nurses was stronger.

The building is in very good condition, the services offered in the various departments are average and the staff is very often courteous. The flaw in this hospital is the emergency room, slow is an understatement to say, the times I've had the misfortune to go there I have been there for an average of seven hours.

To confirm that the result of the biopsy was ready I made all the possible telephone numbers but I never got a reply even from the switchboard

to make an appointment for analysis or for check-ups the site does not work ... let's try the various telephone numbers ... nothing the disk repeats going to the site ... ditto with the switchboard ...

Very bad welcome! We made an appointment x phone in neurosurgery for 3.20 pm. Arrived a little earlier. No one gives us information or indications, the lady from outside is all arrogant, it seems that we are obliged to know everything. Escort, after an hour still outside waiting for without anyone telling us anything ..... never again !!!

insufficient parking for cars ... better come with buses ... valid information point, withdrawal for analysis has long lines but efficient