First aid SHAME. 8 hours of waiting to be told: "And what can I do to her?" Staff who disappeared to go to smoke their cigarettes every 20 minutes, leaving the emergency room (REPEATED RECEPTION) EMPTY for various times. I have seen unspeakable things. SHAME.
I had promised myself for a long time to write this review. I read conflicting judgments that report everyone an experience. Obviously the experience of first aid is not comparable with the departments. My judgment is related to two departments that I consider excellences of Tor Vergata and the H Romanians. The departments are DEA intensive care and emergency surgery. Professionalism at the highest levels, humanity, medical and paramedical staff prepared and available. For my part I will never cease to thank the various teams for their lavishness during a very serious event. THANK YOU.
All these stars are for the two ambulance drivers Tania and her colleague whose name I unfortunately don't know. But I know they have a 9 month old Rottweiler dog called Zeus, and Tania a three year old naked Cat! I thank them for their availability, and for how they reassured me, for my fainting at home! Thanks again! - Veronica-
7 hours of fire! What welcome is it when the staff yells like it's at the market? Rude, angry, arrogant and even allow you to tease yourself For heaven's sake!
Hospitalized my mother for a thrombus in the arm, excellent vascular ward, during the hospitalization I explain to the little doctor that my mother had an incessant diarrhea for days and did not eat, he would have made her move to the medical department .. she speaks with the primary who refuses a further hospitalization ... my mother goes out in protected divestments, after a week we go again to the ps x this diarrhea ... finally admit her into gastroenterology .... CLOSTRIDIUM
Frequento da parecchi anni tre reparti e trovo il personale, dottori e infermieri molto preparati e professionali.
It is really well cared for and does not even look like a public hospital for what it looks like .... we come here for the hematology department and I must say that it is meticulously cared for, it is good to see that all is not lost in a country where health care begins to leave the time you find
Beautiful experience for a day surgery. No waiting staff prepared polite polite and cheerful. Doctors and anesthetists of a humanity now unfortunately rare. Very clean hospital, easily accessible, convenient and large parking, strong bar.
And .... for those who complain about the expectations ... try to think that the person gives the best but that maybe it is a little and the fault lies with the non-existent funds, not the people.
Thank you very much
The LONG CORRIDORS STAMPED MADE FOR WALKING AND TALKING TO THE PHONE ALL THE STAFF! KAFKA WAS AN AMATEUR!
State-of-the-art hospital facility with truly trained doctors. My brother was hospitalized several days for an atrial fibrillation that was clinically resolved by the cardiology team ... and to think that elsewhere they had told him that he needed surgery !! Thanks to the department of the "* cardiology division. You are very good !!
the cardiology department with the great prof. Romeo all kind and with a smile ... Well done keep it up
Infarcted with 5 bypasses of which trechiusi, insulin dependent diabetes. They receive me in the emergency room in yellow code and chest pains, I have been waiting for the agitation for three hours. I have seen people pass after hugs and kisses with the nurse is disgusting and I still wait. There is no control here, yet two years ago they saved my life. What happened to make someone's emergency room use and use?
I put a star for various reasons, but mainly I ask myself a question; is there anyone in this place who knows how to put a needle? This is just the last of the bruises I have collected coming to make samples and infusions in this place in recent months. No one has ever got the mood right and, among other things, they have always managed to blame me in very creative ways.
Fancolo hospital very bad hospital never suggest anyone here to be... very bad service to patients
This is the most awful hospital in the world here patients are tested not on priority basis I have been treatede here but I saw here every doctor's enjoy(sexual desires cheating family and friends) with patients and nurses and fellow doctor's emergency is like we have to do but remaining it's ok will see if they are dead kind of hospital
They put you on the stretcher with air conditioning go go practically go out with disease take the bronchitis to avoid
They saved my life and were treated with care and scrupulousness. Being a university center, they may tend to exceed with clinical analyzes.
Courteous and professional pediatric orthopedics doctors (they deserve 5 stars), I stop 3 stars for the absolute lack of organization at the CUP (how is it possible that orthopedics has a separate one that opens at 8?) And how to book visits .
We went to the Tor Vergata Hospital (because it is the reference hospital in our neighborhood) to do a simple rx. After waiting and queuing normally, the staff let us know that "we no longer do the x-rays here. You have to go somewhere else." I don't mean much, but I don't think it's normal for a structure like this to "no longer" do the x-rays, and that no mention is made to avoid travel and queuing to patients neither on the reference web space nor through signs and notices posted on site. Bah.
WITHOUT RESPECT AND FALSE NURSE
JULY 5, 2019 AT 9.30
They HAVE MOVED OUR MOTHER without telling
(DOCTOR BRANDI I HAVE SENT YOU A MAIL., On beniamino.susi)
HOSPITAL WERE UP TO 8.30 of MORNING SAME
A SUCK WITHOUT RESPECT
Great staff, extremely helpful especially in the cancer ward
Crash collection service. I book online at 8:25. I arrive at the facility, I register for the totem, I am assigned a number and with that, very quickly, I am called to make the acceptance. The drama comes later: from 8.40am I spent a good 1 hour and 20 minutes before being called, forced among other things to follow a board of crazy numbers because a random but increasing order is not respected. Withdrawal done in a hurry with a plaster put on the arm that after two seconds had already come off. I don't pretend to be called after 2 seconds but maybe 20 minutes are too many, let alone 1 hour and 20 minutes. I also wonder: what sense does it make a pre-registration with a lot of time if you can't manage to respect the times ??? Furthermore the answers of the analysis (normal venipuncture, nothing of that) are given after more than 10 days. In conclusion ... painful service, slow and disorganized.
A shame!!!!!!!!!
WAITING TO BOOK A CONTROL VISIT FROM OCTOBER !!!!!!!!
Shameful to get to the 6th 6th floor tower at least 400 MT with cast leg to be operated no wheelchair at the entrance no crutch, crazy naturally fasting a real torture and with me old people in the same condition with the relatives who swore or. I had to buy crutches and get me to take a wheelchair for rent on the way back. Super discouraged. But now this country has become the fourth world.
A modern and large hospital that gathers patients from east Rome and neighboring countries. It is located within a much larger and more complex structure which is the enclave of Tor Vergata University
That is the University institute that welcomes a vast group of students, specialists and researchers from the Capital. I visited the hospital for serious family reasons and I made an excellent judgment of this hospital because it is very clean and well maintained. I requested information from the staff and this, on several occasions, was courteous competent, polite and helpful.
Shit of service, absolute non-care towards patients and family.They call for a shelter and let the elderly wait for 4 hours standing without giving news, rude nurses, assistance zero! Absolutely to avoid!
Healthcare in Italy is working badly and tor vergata is no less: doctors interested in sending you only to their private clinics ...
To forget ... especially in the emergency room, instead of ranting off as truck drivers, doctors should understand that theirs is a mission ... Furthermore, for a diagnosis we had to wait 3 weeks ... they discharged the patient who was not yet in sufficient condition and now he is admitted again to the vannini ... To be sent urgently inspectors ...
innaspetato
I am reading the reviews I was prepared for the worst,
I did colonoscopy on September 5th and I must say that I was more than happy.
Free parking and hassle of finding a spot.
Hospital huge, clean and friendly staff or often just
The girl patient administration and gentle, cheerful.
Smiling doctors and nurses and time flies between a chat and another and you don't even notice when they finish
My appointment was for 8:30 am
I was the first who called, on time.
I highly recommend it)
Huge that you get lost, to find the right pavilion we forget. But the doctor who visited me was very meticulous
Worst and worst, probably the doctors relax inside, but outside patients with aches, they are waiting. 10 hours or more
I think the worst in Rome ... Then they speak ill of health. Rudeness and zero professionalism. Once you enter them it seems to be in limbo, nobody will tell you anything, 6 hours for a resignation sheet for an intervention that they have not been able to do, without consulting the various CTs and resonances.
I want to publicly thank Prof. Cosimo Todisco and his assistants Martina and Tommaso for saving me a phalanx of the half-cut right hand following a disastrous fall on a bike. Transported from 118 to the emergency room of the Tor Vergata hospital, once visited, Prof. Todisco decided without hesitation to operate immediately with the indispensable assistance of Martina and Tommaso and after 3 hours of intervention I woke up again with 10 more fingers. A big hug to you and your staff, thank you.
the switchboard is really bad with rude and useless people ... they would put other people!
ignorance without limits ...
The department of orthopedics works great the staff is efficient and polite the doctor iundusi is exceptional and above all human the staff of the operating room is prepared and kind .the only flaw is eating ... it literally sucks ...
My partner has been on the waiting list for a surgical operation (removal of the left kidney) since May 2016, the fear is that still waiting for irreparable complications such as the dreaded septicemia may arise, I assure you that it is not a good living. Regards Alfredo Formiconi
This judgment is as far as I am concerned only on the booking service is from 21. 09.2920 that I try to cancel a reservation for an eye examination at the glaucoma center
from them moved from May to October 15 but there is no spetanza
no one answers it is not even possible by mail
Quite new structure, staff prepared, the sore point is the emergency room and long waiting lists. Experience in the media.
We've been here for 18 hours because of my mother's discomfort that forced us to take an ambulance.
After the first rapid investigations we were asked to wait for the doctor to diagnose and investigate.
We entered at 11.45am and ... it's 5.25am afterwards ... and we are still waiting ... shameful .... there is only one doctor on call .... we have become ... and will always be worse.
It is very advanced center where you can really cure yourself in the best way. Services and equipment are very advanced and doctors are up to the situation.
One word .... THANK YOU. you saved my dad 2 times in 10 days ... you are great .... competent, kind, helpful and very affectionate. Thank you guys
The various hospital wards are quite good
First aid is not up to scratch, very long times and approximate diagnoses
Unfortunately, I have to say that this PTV was once functional and cutting edge, but now it has deteriorated sharply! In fact, on October 8, 2018, with regular hourly booking, I went to the analysis laboratory where I had to wait more than 20 minutes to access one of the speakers and only after another 85 minutes I was able to access the sampling room. The packed waiting room, completely inadequate for the number of patients on the list, is characterized by unbearable flawed air and the absolute lack of conditioning. Many elderly people standing or sitting on the floor also in the corridor. All this without taking into account any damage to patients who are forced, only from inefficiency, to prolonged fasting. Then of the 3totem Q pass, only one worked and the drawing board in room 7 was blocked. Situation and reality from third world countries! Some employees have confirmed to me that it is a situation of ordinary madness that occurs daily. I do not understand why the leadership does not take charge, as it should be its specific task, to resolve this state of absolute and desired unacceptable disorganization, and go out, once in a while, from its ivory tower and perform its well-paid institutional tasks. I confess that in their place I would be ashamed not to solve these inadmissible malfunctions. I submitted a written complaint to the urp, but I fear that, as in the past, I will not get any feedback.
Excellent structure, public, outside Rome. The doctors are very competent and professional. If you have problems with eating disorders, anorexia etc is the right structure. Obviously not only for this.
Here I do all my analyzes. Here is my urologist who follows me whom I trust.
POLICLINICO TOR VERGATA - Neurovascular Treatment Unit -
Prof. Marina DIOMEDI
I am happy to report another case of EXCELLENCE in Public Health. Having my wife with chronic insomnia problems even more acute following atrial fibrillation, I got to know Prof. Marina DIOMEDI, head of the TN unit, and honestly I must admit that even in this case (I had previously reported for his professionalism, competence and humanity Prof. CALO 'director of cardiology at the Policlinico Casilino) I found myself in front of a DOCTOR, Prof Diomede, who has made his profession a mission. Suffice to say that after the visit, and he prescribed a drug treatment was keen to write your own extension number MOBILE, without our having requested it to him, begging us to use them in case there were problems. Well, I've used it several times and forwarded more than one message (from the moment
that it seemed that the prescribed drugs did not have the expected result) to which I had ready and immediate resolutive answers to the initial problem. For what will count in my opinion, I will continue 'to speak, through the channels "social", of those that can be defined EXCELLENCE and they deserve far more recognition and a part of my words, in the world of public health Italian .
Biblical waiting times
Entered at 19.45 in blue code is 02.00 still have not called us for the first visit I hope to return home before daybreak
Absolutely not true as it is in the reviews ... staff rude and not always tired, always at the bar or with cell phone in hand ... but please be serious
The professor. Polisca, prof. Chiariello and Dr. Grego repaired my heart for the second time. Even the cardiac surgery department was exceptional despite the difficulties of public facilities. Thank you. As in all university facilities, it is sometimes a bit of a guinea pig for practitioners.
It has an operational and logistic professional body. Working for every need.
I must complain about the absolutely inadequate switchboard service for courtesy and connection to the departments at 15:00 on 15.10.2020
Emergency room.
Unfortunately used many times (especially at night) because my wife suffers from very severe headaches.
Generally at night is acceptable.
Staff sometimes good sometimes listless.
During the day, ABSOLUTE ZERO.
Endless files and complete ABSENCE of staff at the Triage (probably not for lack of desire but I suppose for BAD ORGANIZATION).
File with at least 8 -9 people for acceptance and no one at the counter.
In many departments like the children's dental department, they are very good, while in others they are a little poor.
The reception is very bad !!!
I would like to know but the switchboard in Tor vergata is fake? Continuous disks that speak ring and nobody answers, make the number you are interested in and the disk tells you there is 1 minute and repeats for 30 minutes without answering anyone !!! Disconnect the switchboard is useless!
First aid from this morning at 10 30 my father having pain in the abdomen, has an abdominal aneurysm could be fatal, it is 4 in the afternoon exactly six hours he is still waiting for a CT is a shameful thing, it is only a complaint I put two stars just because some nurses were kind, otherwise the stars are zero for me ........
Modern and very clean hospital, excellent organization and very kind staff .. it doesn't seem to be in Italy !!!
I had the misfortune to happen in this bad place for a visit to the occupational doctor. Starting from the streets and from the parking lot I noticed a total lack of civic sense and order. The streets seem to have just survived a bombing, not to mention the parking lot. Doctors are peasants and ill-informed. Structure and staff worthy of a developing country. A total shame.
My grandmother operated and everything went as well as in the plans
The transplant surgery department, real very good professionals
Hallucinatory experience all trainees no doctor with experience of understanding what my father had at the time of hospitalization oncology to be advised against
Of course at least a map of the wards at the entrance didn't hurt ...
Unfortunately I can't give 0 stars. They never answer the phone, they are really rude people. My question is: but if the public has to work like this, it might be worth doing everything in a private way so that these people don't want to do anything, they aren't even salaried. The problem, however, is that those who should sanction such a useless and expensive system are always public officials.
In any case, I think the Favelas are better organized.
Cup staff without a mask and arrogant. Please arrange
I disabled with cash on delivery, but reserved seats are occupied by those who are not entitled to it and believe that disability is a privilege, and nobody is watching.
A sincere thanks to the whole neurology department for the assistance courtesy and humanity we have received.
Innocenzi family
Excellent hospital facility located in the north / east of Rome, outside the ring road, personally known and frequented for my problems of ocular glaucoma, excellent doctors, professionals, good and willing to learn university students who make the specialization here.
Intervention in Cardiac Surgery on September 26, 2011 for mitral valve repair with a perfect staff.
Allergology and Pneumology are departments of this hospital structure to be held in great consideration!
After many years of suffering I found new therapies with monoclonal antibodies and thanks to this new cure I feel better
From my experience I can finally say that I have now taken up my life with great optimism
An immense thanks goes to Dr. ssa STELLA MODICA who has been able to understand me in my pathology where others in many years have not done.
Gastroenterology Department: Kind, courteous and helpful. High professionalism.
UNBELIEVABLE
Operation of the carpal tunnel of my mother-in-law.
On February 7th, u.s. my mother-in-law makes a specialist visit to the hospital, the diagnostic doctor of carpal tunnel syndrome. We must operate with the utmost urgency; the functionality of the hand is seriously compromised.
Leaving the primary room, we go to the hospital CUP to book. After a 40 minute row, they inform us that:
It was not practical for them.
We would have to go back to the desk of the department where we made the visit (to understand: the desk in the waiting room, a sort of "internal" CUP and more specific).
With discreet but tolerable rarity, the operator of the general CUP makes us a HUGE FAVOR, see a table to understand when the doctor assigned to my mother-in-law was on duty. Then he fixes the speech at 7:00 am on February 27th.
On February 27th, we present ourselves at the surgery department. After 20 minutes in the waiting room, they call my mother-in-law. They take the documentation, measure the pressure, and only around 7:30 am they realize that the professor who was supposed to do it that day was not on duty. The medical staff of the surgery department apologized several times for the incident, declaring - textual words - that "at the CUP these errors often happen" and that we should "make a slaughter".
We go to the CUP without any intention to "make a slaughter", we approach discreetly at the desk of an employee. We apologize to the person who is currently making a reservation, we explain the facts in two words asking NOT to skip the line, but which button of the automatic numerator we had to press to book a new date (the previous time, we had indicated the letter I. For a change, we did not know which to choose).
The clerk says not to take any tickets. Once the practice in progress was finished, it would have been our turn.
We wait a few moments and the employee brings us closer together. Instead of apologizing for his colleague's regrettable mistake, he treats us extremely rudely. Overflight on "professionalism", I will get there later. These are the phases:
And you would have booked here, the other time? -
Of course, and where else? We took from the automatic numerator a card with the letter "I", made the reservation with a colleague sitting at that bank ...
Oh well, ok, 'okay' .... And consider that I am doing a GREAT FAVOR!
Puffs, gets annoyed, mumbles, even gets to reproach us because in that reservation there is only the date of the intervention, not that of the visit necessary for a week from the operation.
And why would you not have booked it?
Madam, that should ask the colleague who made the wrong booking today, not us!
Second series of "vabbe ', vabbe', vabbe '..." and various mutterings. Silenced, like annoying flies, without half a word of excuse for the incident and considering that I had to take a day off, my wife (freelancer) to lose a day of work, our son one of school, we let her rant for some minutes. And here comes the top:
But really ... when would Doctor X work?
In what sense, excuse me?
Tuesday? Wednesday?
But does he ask us? You should know it ...
I mean ... DO YOU NOT KNOW? (more and more annoyed, more and more altered)
So, without consulting any turn table, shoot a random day. "Yes, MAYBE is Wednesday ..."
Maybe or are you sure? - asks my wife to the limit of endurance
follows
If possible less than 1 unnecessary waits bad organization and incompetence
I entered treatment in this hospital in November 2016, for sleep disorders, psychiatry department. This polyclinic that is said to specialize in sleep disorders is not, or at least as far as my experience is concerned. In 4 months of treatment, no investigations were made on the matter; electroencephalogram analysis etc. only after insisting on home polysomnography, the one in the hospital was denied to me (it is used at home only for non-neuropsychiatric apnea problems like mine) ... obviously the result did not come suffering from insomnia . The moral of the story I had come to weigh 45 kg I no longer had the cycle and I was panting just to walk ... I was about to put the pens back on ... I had understood what I had and they still didn't. Luckily I went to Sant Andrea where they took me "by the hair". In one day two neurologists and a psychiatrist saw me ... they prescribed me analyzes and checks to do, they diagnosed me with the kind of disorder (of which I already had an idea by now) and now I'm better .... a whole other story. A tor vergata they filled me with random medicines, aggravating the situation even more.
What to say? One of his merits for me is that it is decidedly new compared to the others, since 2000.
I MUST PRAISE THE DOCTOR MARTORANA, THE NEUROLOGICAL DEPARTMENT, FOR HIS BRAVURA AND THE SENSE OF RESPONSIBILITY TO PATIENTS, THANK YOU FROM THE RUSSIAN LADY GIOVANNA.
Very modern hospital doctors and nurses very well prepared cardiology ok +++++
Hospital with all incapable trainees, organization underfoot ... bad
Bad First Aid A place you should never go even for an emergency
I took my wife at 7:00 am from morning and at 3:00 pm She was still waiting for the doctor's checkup
Bad quality
Bad response of the "lady" to my request if I could please call a nurse so he removes the needle from his arm my wife has to go to another emergency room (the nurse does not come when you want but when he wants)
These "people" should change jobs suck
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