First Miami Student and Alumni Federal Credit Union Review

Great place to store your money if you want them to steal all of it. Send out "quarterly" statement but charge monthly fees, so by the time you realize they are charging these fees they have already taken 3 months worth of fees from you. Called the place 3 times to question this, with each time they state they need to confer with someone higher up. Well by the time I got an answer it was 2 months later and they had taken another 2 month's worth of fees and cannot reverse because they need to be "fair". Being fair would require you to not steal YOUR customer's money. Store your money in a real banking institution that won't take your money from you and has good customer service.

This is a horrible bank. People there do not know what they are doing. They are so confused. It took six months to close my bank account there because the people there they don't know how to close a bank account.

The first Miami student credit union is a fantastic institution filled with passionate students who are there to serve.

The address is actually 2011 Armstrong Student Center

Took out a build your credit loan that they market as being a way to build your credit by taking out a loan that they service for you. Fast forward two years. They stopped paying the loan and put a delinquency on my credit statement. Now they re saying I owe more money to have them remove the delinquency they caused. Stay away from here.
Update: after 2 weeks of emails, to which I now no longer get a response my credit report remains 100 points lower than it was.

First Miami is a great student-run financial institution with ambitious people who work solely to serve. They give out credit-building loans that helped me boost my credit score; and I've never seen any other type of bank do that.

great service, good people, highly recommend for students going to Miami U.

I am a student here and I use this service for my money while I'm at school. The people running the computers have no clue what to do and read from a book every time they deposit or withdraw money, and it's usually into the wrong account. They are open from "11-5" but that doesn't count the times where nobody is in there or they're on a lunch break.