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I recently bought 3 replacement water filters for ...

I recently bought 3 replacement water filters for my Samsung French door refrigerator/freezer. The filter would not lock in. Even after using a wrench the filter would not fully seat filling the bottom of the refrigerator with water.

Our Aqua Pure filter came in on a timely manner. ...

Our Aqua Pure filter came in on a timely manner. Filter Fast had our filter at the lowest cost I could find on the internet, no tax and Free Shipping.
I would definitely highly recommend ordering your filter needs from Filter Fast.

Worst buying experience. If you get the right prod...

Worst buying experience. If you get the right product no problem but if you have a return, horrible. After 2 months, I finally have the full refund for the filter price. Reordered the correct filter never shipped but was charged for a it. Terrible.

Bad customer service! They sent me the wrong item....

Bad customer service! They sent me the wrong item. I called customer service and they gave me an email address to report my issue. I sent 2 emails with no response yet!
I NEED my correct item that I paid for!

Filter's arrived quickly. Very reasonable price an...

Filter's arrived quickly. Very reasonable price and service was excellent. Had some leakage of water initially at seal, removed the water filter and reset it and no more leaking. Will continue to place orders in future.

Thanks so much for your quick shipping after I pla...

Thanks so much for your quick shipping after I placed my order. Also, prior to placing this order, I placed an order for the wrong filter and had to return it for the right one and I sent that one back without any problem and got my refund quickly. I am very happy with the filter I received. It works great. I will definitely

I am so pleased with the convenience of the filter...

I am so pleased with the convenience of the filter renewal; HOWEVER, I find that within a very short time I receive the "$5 off..." email to reorder! Is there a way for Filters Fast to eliminate this feature? I always affix the "calendar month" on the new filter; my LG refrigerator tracks the time before I need to order; and I usually have a spare!

The prices are reasonable. The "fast" in the compa...

The prices are reasonable. The "fast" in the company name is a joke. It took a week for my order to even ship, not receive it, but leave the company. If you need the filter in a normal time frame, look elsewhere.

I called the 1800 #, to ask a question about their...

I called the 1800 #, to ask a question about their misleading description, it says use their web site then it hangs up on you. Ordered a filter housing that lists replacement bracket sold separately and replacement O-ring sold separately. To be a replacement, it would have to come with it in the first place. When I get the package, it comes with the O ring but not the bracket. What am I supposed to do with a large water filter with no way to mount it. Then they send me a $5 off shop now email with the bracket I need so I click on it and it says I need to spend $50 to unlock the $5 off. Nowhere in the email advertisement did it say I must spend $50 to get the $5 off. If you are unsure about their false advertising coupons and confusing descriptions, be sure to call the phone number to ask questions so you can listen to an answering machine repeat itself 3 times and then hang up on you.

Thank you for selling a filter for my KitchenAid r...

Thank you for selling a filter for my KitchenAid refrigerator that is made in the USA! Many of these filters that cost less are made in China. The last one I used leaked after about 2 weeks and I had to throw it away. I will be buying these American-made filters again.

FiltersFast's website was easy to find the exact f...

FiltersFast's website was easy to find the exact filter we needed. We received free shipping and were informed on the status of the order each day. We received the Filters in two days and the price was very solid. Great experience.

To Whom It May Concern:

To Whom It May Concern:

I don't spend much of my life ordering refrigerator filters. And I don't think the experience warrants profound attention. However.....

When I encounter carefully-wrought, customer-oriented, and responsive web sites and service, I have to marvel. This is one finely crafted company with efficient interfaces, immediate response times, and fine follow-through. I don't think I've ever interacted with an online retail site that was operated better.

Prices, also, were more than competitive.

Kudos to the webmaster and the owners.

Dave Buus

Great service . Found this company several years a...

Great service . Found this company several years ago (on line) , and bought an odd sized filter for the exhaust fan over my stovetop . Size and configuration was perfect . Then about when I needed a new one , 'bam' I received an email reminder for a replacement , with size and model # mentioned . Painless and prompt . Highly recommended . Don

I made an error in placing the order and when I re...

I made an error in placing the order and when I realized my error, I called Filters Fast and they quickly and easily took action to correct my error, at no additional cost to me. The Filters arrived on time and just what I needed. I would strongly recommend them as a great online provider!

I hate to give a bad rating based on just one expe...

I hate to give a bad rating based on just one experience, but then, based on this experience I won't order from Filters Fast again. Everytime I searched online for a filter for my Kenmore fridge, their site took me to a filter for a different brand. Assuming they used the same filter, I ordered it. You know what happened: the filter didnt fit. (On the other hand, it did come fast, as promised.)

Received my filters in a timely manner. However, ...

Received my filters in a timely manner. However, I never received a notice that my order was shipped. I decided to track my order and was surprised to see that my order was out for delivery that particular day.

I've used filter fast In the past and I have never...

I've used filter fast In the past and I have never experienced this before! So I called to put in a complaint and all they did was take off the shipping that was a whole $5.72 .so here is what happened I ordered a special filter from filter fast and it took (7 weeks) to get it and then it wasn't what I ordered!! I was so done with the hole thing that I didn't even bother to send back the wrong filter!!! I will not order from filter fast again. Bruce Morse.

Fast delivery

Fast delivery
Great prices.
Our humidifier is happy again.

We had been buying filters at Lowe's where we purc...

We had been buying filters at Lowe's where we purchsed the refrigerator. They kept changing the brand of filters and the amount of water coming out just kept getting slower and slower. We have water with a really high calcium rate. So we were thinking it was the pipes getting clogged up. We ordered the correct filter. Just like the one that came with the refrigerator and now it runs just fine. Just like when it was new.

Very disappointed order you took my money and said...

Very disappointed order you took my money and said it arrived never got it had to text you for a month then finally received it after I had to call I have ordered before a few times never had a problem. Just very Disappointed

Although the filter works fine the delivery proces...

Although the filter works fine the delivery process leaves a lot to be desired. I didn't receive my first order because they didn't include the full address and it was returned as undeliverable. I did not receive a notice or a refund until I called to inquire about the shipment. I have placed a new order and have no confirmation that it has shipped.

Your site was easy to navigate with our Samsung mo...

Your site was easy to navigate with our Samsung model number. The correct filter was identified and various multi-packs were offered at substantial discounts.
Delivery was quick and we now have a fresh filter installed. Thanks

Filters Fast LLC

Filters Fast LLC

4.2