Fiat Automóveis S/A Review

Estimate x Fiat sport type 1.6 120hp
At least 2000 euros more expensive than other dealers.
Seller available but not clear on how to finance !!

Efficiency, kindness, professionalism and seriousness, starting from the seller to move on to the administrative and vehicle delivery, truly a very well structured organization.
congratulations, certainly to be recommended

Excellent staff, prepared, professional and respectful. I am an FCA employee and I was happy and satisfied. Even in the past, I happened to find staff ..... unwell and unfriendly. However, the weather changes and ...... Even the staff has changed. Young people know how to do it. Trust ... :);)

BLESSED YOU SUCCESS TO BUY CAR FROM SPACE. BLESSED YOU THAT YOU HAVE MONEY TO BE SPEAKED.
I only went in twice.
On the first occasion 6 months ago I had to buy my car, and I was looking for a cheap and comfortable, so to speak, Seat Ibiza, Ford Fiesta, Toyota Yaris. An agent made me different quotes for new and used, prices never lower than 9000 for the used. The car had to buy it by force with the financing formula of 5 years and then you can replace it. Leaving out my personal opinion about it, the thing that bothered me most is that the seller was insistent stating that this mode was the most convenient of all. I was hesitant, and he also tried to explain to me with savings schemes, but seeing me so indecisive, did not understand how I was not willing to buy the car with this formula being the most CONVENIENT for him, painting me as a " ignorant "because I do not know finance and I could not understand how much I would have saved, in front of me in person. This thing has irritated me a lot.
Last week I went back to buy the car for my partner. I was oriented on a Toyota Aygo, so as soon as I entered I went to a seller and as soon as I presented, I explained to him why I wanted an Aygo, having already a budget of 10520 from the parent company. As soon as I said my price, the seller (a boy in beige coat) interrupted me almost bored, saying exactly "ah well at that price buy them, I would buy it right away" almost as if it bothered him and I I was inventing those things. There I pretended not to do them, then when I asked him about similar alternatives he replied that he had nothing. I was stunned by his way of doing, almost as if he were bothering him .
Just to be precise, I greeted the guy and after a few meters I went to an older and therefore more experienced seller. I gave him the same explanation, and instead of answering me like the last one, he told me that Aygo did not have any, but instead he gave me a nice offer for a Peogeut 108! This means that serious and available sellers from Space maybe there are! We just need to find them.
For now I can only say that on 2 times, I have both encountered incompetent and arrogant sellers, and it is their fault if I went away without even considering their budgets.
My advice is: Turin is full of dealerships and full of sellers who want to work, your dream car seek it elsewhere.

Used cars of medium-high level. Good financing proposals

The sellers are only used to sign the contract, go to this place with clear ideas and look at the cars yourself.

The place is very nice and full of beautiful cars but beyond this appearance I had the impression it was a place where more than cars are sold financing, I found a very full of himself seller who offered us a loan that seemed tempting but in reality after all it was a guillotine that forced you to change car or refinance it all the time, slipping into a vortex with no exit, but the thing that made me most irritated is that when I asked for a normal loan I was ignored and when it finished counting and I objected that it was not what I had asked for. This salesman with a teleshopping mimic told me that the traditional loans are finished and are no longer used and also with a visibly pre-packaged smile he added "you are still thinking about this so is the last ", my 20 year old son looked at him as if to say" are you taking me for a fool? " ............... needless to say we got out of there and went somewhere else where we finally signed a normal contract with total financing for 48 months and patience if we have to wait there 'car 3 months but at least we got the transparency we wanted from a salesman who didn't treat us like we were suckers

Personale molto disponibile e qualificato soprattutto i signori girotto pepe pastore e zanellato abbiamo acquistato una tipo usata. disponibilissimi davvero consiglio

Honestly, the experience did not start very positively. I went to this dealer imagining it was a multi-brand. In reality each seller sees the prior garden and not beyond it, therefore not being able to advise any other cars present in the dealer. The worst thing was when, at my request for a car with an automatic gearbox, a salesman replied that he didn't know and would try to see the cars on display, pick one and then go and tell him. Indeed, their system did not allow them to choose, but I found the answer out of place. In practice they don't even know the machines they have, if you don't know what you have you don't know what to sell. Much kinder was a second seller present in the external exhibition, who showed he knew the cars of his area, recommending some models. You need to be lucky enough to find the right seller.

I bought a new Giulietta in October. Very satisfied with the professionalism and courtesy shown in the sales and delivery phase. Recommended

Great dealership !! I found a lot of professionalism, transparency and, above all, cordiality !! A great experience !! Thank you!!

Very positive experience. Courteous and trained staff.

Very positive experience, we found very professional and prepared people on the cars, available and courteous!

Seller extremely available, kind and prepared. Customer service has been up to speed and friendliness.

I bought a Fiat Panda km0 and I had the pleasure of meeting Mr. Carlisi, Head of this Area, a very professional and human person. The seller Mr. Matteo was helpful and friendly. I was followed by their sales office, Mrs. Simona, with great attention to the transfer practice. As for the delivery (which took place within the deadline established by the contract), Mr. Luca presented the car seriously and was very helpful. Thanks to SPAZIO SpA for the attention and professionalism it reserves for the customer. I gladly recommend this Dealership, also for its competitive and advantageous prices. Francesco Braico.

Ordered launch y ready for delivery .... mistake x Fendi fog the seller tells me there are then I look at the contract there are no .... I call after denying that there were Fendi ops you change your mind and tell me that I'm right ... Do not worry, next week I get one with the Fendi ... the following week I call and he tells me the car is stopped in Beinasco I call to get it as soon as possible .... last week I call and he tells me more I will call you later and let you know .... (I'm still waiting for you to call me) .... I call this morning and they tell us we have the chassis number but you know that y's do it in Poland it takes time ... .. then he is not in beinasco but I had taken one ready for delivery ..... tomorrow I will see what other excuse they take me ...

good reception a little less from the seller he quickly liquidated us without making an estimate without giving us or giving us information regarding the vehicle concerned a Peugeot 5008 they had in another warehouse is that it was not possible to see pamperso not one but three customers

I bought a new car in via stura. The seller MASSIMILIANO BECCARI was really courteous and very prepared, he found the best solution for my request. In fact, we signed up immediately.
I must admit that I was pleasantly surprised BOTH at the reception AND at the pick up of the vehicle.
Good with people, you should always behave like this.

Few prices written above the cars and written in small need get closer to the glass of each car to see the story

Well organized multi-brand dealership, from the seller to the delivery person all available patient and kind.

Excellent organization. Highly professional and above all polite and helpful people. Excellent experience.

Bad, I went there for some information, no one who was able to give me 2 minutes. About fifteen desks with staff who did nothing completely, no customers but no one could receive me and they dismissed me with pathetic excuses.
Ah remember kindness and education!

nice staff, kind, prepared, you buy well .... the bank's interests can be improved a little!

Having purchased a Fiat Panda in this dealership, I was very satisfied with how I was followed from the order to the pickup. The times that were communicated to me were exact, the competence and professionalism of the staff was highly appreciated by me, as I also worked as a salesman for 12 years, not of cars but of advertising and I have always appreciated competence and professionalism as indispensable characteristics for carrying out the work in contact with the public.
Compliments!!!!
Greetings.
Giancarlo Bertola

I bought a car at this dealership. I was followed by Vincenzo, he followed me in the smallest details and was able to advise me in the best possible way. I recommend Spazio Auto and in particular Vincenzo who will be able to help you in the best possible way.

I am Mr. Angelo Peluso.
What can I say? I was served by Mr. Foggia Federico for my Jeep Renegade and he was very helpful and polite immediately. Professionalism is absolutely not lacking. For sure if I need in the future I will turn to him!

Wide choice of brands and maximum availability on the part of the sellers both in the road test and in the discussion about costs, configurations and financing possibilities.
Very professional and well organized management of the sale of the used vehicle and the collection of the new vehicle.
The delivery of the new vehicle is carried out without haste and in great detail.

Marco auto variegatissimo, very professional staff especially the machine delivery employee.

Poor after-sales service. I have not been informed that in order to recover the costs of the IPT (taking advantage of the Law 104) I would have had to sell Spazio in advance the old car and subsequently buy the new one (although the seller had assured me the reimbursement of that cost at the time of collection of the 'car).
I sent a request email to the administrative offices to which nobody has ever answered ...

Confusing place, rude and full of self staff, endless waiting times.
I dispassionately do not recommend this place to those who have no time to waste and like good education.

The dealership looks good but in times of need the customer is left alone without any help

Very large dealership with a wide selection of brands and with polite and competent staff

Great choice, excellent customer service, courtesy and availability of all staff, advantageous offers

Bad place to buy hours to deliver cars for cutting and dear prices

I brought the car to them for a breakdown. After checking him out, my mechanic tells me that the problem is the defective petrol pump, the rest is all ok (battery, starter etc ...).
I bring it from Spazio, because they are under warranty with them on Monday 17 July. They tell me they would make a diagnosis to understand the problem. 3 days go by and nobody contacts me. Thursday 20 I call for information, they tell me that they have not yet checked it and that they will do it in full swing.
Towards evening they call me saying that the problem is not only the petrol pump (which they must order) but also the battery (strange since as soon as I brought it it worked perfectly) and they ask me for 140 euros to replace it.
Fortunately, the pump is passed to me under warranty.
To date, the pump to be assembled has not yet arrived on July 25 and they have told me that maybe it will arrive on Friday.
The moral of the story is without a car, vital for the work I do.
I would have preferred a little more seriousness towards me, since I trusted them to buy me this car.

Now I retreat to bring out:
80 euros for diagnosis
140 euros battery
tot. 220 euros

A somewhat high figure for being a machine still under warranty.
One year warranty with them + another 4 years with Mapfre.
Car purchase November 2016.

I was followed in the sale by Luigi Mascolo Who was very kind and helped me find the best solution for buying my car.
In the delivery phase, Luca Zanellato was really exhaustive and very prepared. He explained in detail the options of my new car with due patience and kindness. I was really happy with the service.

I am happy with the purchase of the
Panda car I have received good assistance and I would recommend to my friends a visit to your center should they receive a new car. My score is a TEN. Greetings Elia Silvia

This is not the first purchase of FIAT cars we make from the Spazio dealership. Confirmed courtesy, attention and professionalism of the staff in meeting our needs, car delivered widely within the deadline indicated (the delivery phase is also very accurate, the explanations are excellent and provided).

More than positive experience !! Available and precise in the delivery of the car!

They don't sell cars but finance!
They force you to do their financing, I start from Genoa to go and buy the car, once you get there try to get involved with their financing:
machine cost 17.800
280 for 36 months = 10,080 (they say they are services that you pay for helmet and warranty type insurance coupons)
After these 36 months that I spent 10,080 I wanted to redeem the car I had to give him 16,000 euros total 26,800 euros on a car of 17,800.If I didn't want the car anymore after 36 months I had to pay 4,000 euros then 14,000 euros and you didn't have a car.
At that point I said no I pay half immediately and half financed normal do you know how he answered me? No no I don't do it you get the financing then come here and pay me the car ..
THE MACHINE DID NOT SELL ME !! I did 300 km for nothing !!
Be careful with the funding they offer, you will always be close to their rules!

Excellent seller and very advantageous conditions. I'll be back.

Bad evaluation of your used car. Unfriendly sellers, I will definitely turn elsewhere.

Very positive both as a seller Suanno, that the nicest employed

Really capable and very kind people advising you on the very best

PROFESSIONALISM AND COURTESY ARE NOT AT HOME. I recently took my RIAR and Alfa Classiche certified Alfa Romeo Spider from 2002 (Limited Edition - Ginestra Yellow) to the workshop for a problem with the hood. Since I knew it was a complex problem, I had already checked the moment of the acceptance that the workshop was able to repair it and the answer was affirmative. I explained in detail to the operator, which I cannot name for privacy, the two defects that had to be resolved
1) motor releasing hood and hood cover LOCKED, not broken: therefore only to be unlocked
2) opening / closing motion of the hood not complete due to one of the 16 sensors (common clicks) not working.
Less than two hours after the car is admitted, I receive a call from the operator in question, saying that everything is irreparable and that he cannot do anything as the parts of the car are no longer in production. I return from Spazio in order to clarify the fact, but I am treated in a superficial and hasty way without the slightest care (also considering the particular type of car). Being an FCA employee, I know for sure that the procedures related to After Sales PRECISELY say that a premium customer (jeep, alfa romeo, maserati) CANNOT be postponed. home without the resolution of the problem: even if the pieces are no longer in production, there is a flow to follow (certainly expensive, but I would have paid ...).
Back home, I notice that the scooter hadn't even been unlocked (about 15 minutes), so a first analysis of the extent of the car's problems hadn't even been done.
I immediately contacted the After Sales service in FCA to communicate what happened at Spazio. It is unacceptable that the level of dedication to an Alfa Romeo car is so superficial! I am a car collector and it is the first time that such an episode has happened to me.
I WILL BE DEFINITELY BAD ADVERTISING IN ALL EUROPEAN ALFA ROMEO CLUBS IN WHICH I AM REGISTERED.

A real city of cars .. new, 0 km and excellent used cars of all brands! Friendly staff, advantageous proposals also as financing. The seller Raffaele really friendly and prepared.

You can choose your car among different car manufacturers, available staff. They follow you both at all stages of the purchase and after. Kind and helpful. Recommended.

Great Experience I bought a used Volvo V40 I'm happy with the product. I was very impressed in the delivery department Used a special thanks to Luca for punctuality, courtesy and availability
5 stars!

I had a great time, starting from the seller Mr. Bubble, competence and reliability. Very kind and efficient staff at the time of delivery in short highly recommended

Bought used car in May 2020. Very satisfied. A lot of professionalism, efficient staff and very helpful for any kind of problem. From the seller Mr. GIROTTO, to the delivery Mr. ZANELLATO and Mr. Federico FOGGIA for assistance with documentation.

excellent under all points of view quality courtesy experience graciousness, appropriateness will to please the user clarity..I have nothing to say exhaustive in all ways..thanks to you !!!

Excellent experience, competent and attentive customer staff.
The car arrived quite early than expected.
Thank you

For the moment the experience for the purchase of my new car (delivered a week ago) with the Spazio dealership was more than positive. Both for the part of the people in charge of delivering the car, and for the sales and back office part.
I would particularly like to highlight the courtesy and availability of the business consultant Fabrizio D., who has always done his best to resolve all the doubts, problems and questions, even if not strictly within his competence.
For what has been my experience I recommend to all this dealer, for services, courtesy and availability.

We have recently purchased a 500x and we wanted to underline the kindness and availability of all the staff, in particular Luca Delfino (consultant / seller) and Daniele on delivery. Thanks for the great service

Large well-kept place where you can satisfy your desire for Fiat & co.

I do not find negative elements that justify a rating of less than 5 stars.
The only aspect far from excellence is attributable to the delays in the supply of new vehicles, which nevertheless absolves the company of space because it is independent of its possibility of intervention.

Excellent experience. Qualified and very kind staff. Great environment

Large exhibition of qualified personnel .... sale and all related services ...

Before buying a car I advise you to take a tour from space, I found a consultant who answered all my questions and even more, knows how important a customer is and tries to satisfy him as much as possible. well from the moment I got in to when I got out with the car. I am very satisfied. I have to say thank you to the SPAZIO dealership

Inhospitable cold place we wanted to change cars we wandered a lot between the cars exposed before anyone asked if we needed help they demoralized us immediately without making any proposal to our questions levresposte gift stste lapidary almost annoyed that we understand that we were at the end of the working day but if you want to sell a few proposals also try to make it a result we came out disappointed without a car and I think we will go somewhere else sin because with the first car we had found ourselves very well as welcome as a service etc.

They speak only to deceive you then it's quite the opposite of what they say .. if you live outside the city and try to call they never answer you so you have to go there.

If you come with a thousand ideas here the hundredfold

Abandoned customer connected at entry vague explanations

Friendly staff delivering kind and prepared. Very uncomfortable pickup place in the basement.

Positive experience ... friendly and available in our attention to our needs. Competitive on prices compared to the competition. From order to delivery we are very followed. The staff is very competent and prepared. The perfect car on delivery. 1 Special thanks goes to Moses Capitaneo for everything.