Luigi Diana

Review of Fiat Automóveis S/A

I brought the car to them for a breakdown. After c...

I brought the car to them for a breakdown. After checking him out, my mechanic tells me that the problem is the defective petrol pump, the rest is all ok (battery, starter etc ...).
I bring it from Spazio, because they are under warranty with them on Monday 17 July. They tell me they would make a diagnosis to understand the problem. 3 days go by and nobody contacts me. Thursday 20 I call for information, they tell me that they have not yet checked it and that they will do it in full swing.
Towards evening they call me saying that the problem is not only the petrol pump (which they must order) but also the battery (strange since as soon as I brought it it worked perfectly) and they ask me for 140 euros to replace it.
Fortunately, the pump is passed to me under warranty.
To date, the pump to be assembled has not yet arrived on July 25 and they have told me that maybe it will arrive on Friday.
The moral of the story is without a car, vital for the work I do.
I would have preferred a little more seriousness towards me, since I trusted them to buy me this car.

Now I retreat to bring out:
80 euros for diagnosis
140 euros battery
tot. 220 euros

A somewhat high figure for being a machine still under warranty.
One year warranty with them + another 4 years with Mapfre.
Car purchase November 2016.