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J
3 years ago

#WorstServiceAward Ghastly experience last night,...

#WorstServiceAward Ghastly experience last night, and again this morning.

Place was hardly half full, corralled waiter myself to get a menu, then waited at a table with menu in hand looking directly at multiple crew and being thoroughly ignored.

At around the twenty minute mark, picked my jaw up off the floor and started to leave...this is the exact moment I was finally grunted at if "everything was ok?"

Rang Johannesburg Head Office of new owners Tourvest this morning only to be barked at by geriatric, imperious and snarky sentinel of the phone lines, who was more concerned with being right, than bothering to listen...apparently it is UNHEARD of to speak to CEO or anyone at all in power, as they apparently are permanently "in a meeting"...probably ironically discussing declining attendance.

Then rang sister space Mitchell's to find a Cape Regional Manager, only to have geriatric Joburg's kith and kin phone twin get sarcastically livid when I failed to cheer her up with a hearty "good morning!" greeting.

Flabbergasted how such a once thriving and friendly space has become mediocre, aggressive, overpriced and heartless.

Very, very sad.

B
3 years ago

Unbelievably great, best people and great service....

Unbelievably great, best people and great service. Delicious food and drink
I would like to come back again ...

If you want to travel, you must first bring love to the country and people, at least not a bias. He must have good will to find the good instead of making it through comparisons.

(Theodor Fontane)

T
3 years ago

I would like to compliment your waiter Lance . He ...

I would like to compliment your waiter Lance . He served us yesterday and was super professional .He noticed that we prefer to top up our own wineglasses . gave us a complimentary bowl of chips when we told him that the runner just put our order down on the table spilling some chips on the ground . I think that more of your staff should be like him. Well done Lance

Theresa

S
3 years ago

I didn't actually go in to the Ferrymans Tavern on...

I didn't actually go in to the Ferrymans Tavern on New Years eve as there was a queue to get in and the entrance fee was R150, so I stood outside and enjoyed the music. A waitress from the establishment next door very kindly got some non alcoholic drinks on my behalf.

A
3 years ago

The food isn't even up to pub standards. Awful pie...

The food isn't even up to pub standards. Awful piece of meat purporting to be a "hand cut" steak. Impossible to cook medium rare as requested as it was so thin. Sent it back and it came back as well done the second time. The upstairs dining area for non-smokers needs a revamp. Disappointing.

L
3 years ago

What a huge disappointment. One of our favourite s...

What a huge disappointment. One of our favourite spots has gone backwards
4 x Eisbein's so dry they were almost inedible
And all this for R168.00 per Eisbein - absolute Rip Off - seems locals don't count anymore

K
3 years ago

Pro's

Pro's
The live music was really enjoyable.
One of the few places that stick my drink of choice.
The prawns were delicious!

Con's
Limited seating.
Small menu.
Not gluten free friendly.
Not lacctose free friendly.
Service was not great.


As a Joburg-local, I battle with some of the CPT reviews. If this place was at home, I'd have given them a 1, but Vape Town is slow.

K
3 years ago

This place is one of my favourites in Cape Town, a...

This place is one of my favourites in Cape Town, always a great atmosphere and family friendly even later on when the live music is going and the beer has been flowing for a while. The choice of beers, wines, cocktails and spirits is great and they make a mean spring bock! Always on my list to go to.

F
3 years ago

Live music keeps the crowd pumped, closely placed ...

Live music keeps the crowd pumped, closely placed tables keeps the vibe comfortable. A small play area for little ones helps mom and dad relax. The drinks are amazing, a large variety, and the food is super tasty. Don't forget the kids eat free deal.

N
3 years ago

Great vibe with live music on the weekends. Perfec...

Great vibe with live music on the weekends. Perfect to go for a few extra drinks after dinner or shopping. The cocktail prices are a bit over priced. The space inside is limited. They should open up the bottom area to the outside with stacker glass doors or something to that affect. We have been popping in here for many years now. It needs a revamp! It is long over due

A
3 years ago

A delightful lunch was spoiled by an awful desert....

A delightful lunch was spoiled by an awful desert. The chocolate brownie I ordered should have been called a lump of dried out charcoal. Very dry, completely tasteless and so hard I had to hammer at it to break it apart. The apple crumble my cousin ordered was a soggy doughy mess. Come on Ferrymans !!! Your deserts are letting you down !!!

C
3 years ago

Extremely satisfied with the service received from...

Extremely satisfied with the service received from the waiters and managers.
Great music, great breakfast, and our waiteron (Previous) was very helpful.

The kitchen staff came to ask how the food was.

C
3 years ago

Awesome vibe and a great place to witness some fan...

Awesome vibe and a great place to witness some fantastic up-and-coming bands. The wait times are minimal, taking into account the plentiful amount of people there at a time. A fantastic place to just enjoy yourself to the fullest. The Nacho's our group had were fantastic and we ordered a second plate. They, along with most of the food is quite pricey, but the atmosphere more than makes up for it. Definitely a place to visit!

Ferrymans Tavern

Ferrymans Tavern

4.1