Fenie Energía Review

I have been with this company for years, my installer answers any questions, he even called me if he saw that I was paying too much to change the rate, at no extra cost.
I will continue with them.

I have an electronic invoice and they do not send them to me and I have to waste time calling my agent to request it

They never pick up the phone and they don't solve any problem. Their rates seem cheap but they are the most expensive in the market. A company scam

Super simple and clear invoices Very competitive price. Excellent customer service, directly with an agent in which their number and contact appear on the invoice, which greatly speeds up the completion of procedures.

they claim debts that are not yours from previous clients that you had before the house without informing you that he had a previous debt you do to the change of owner and you mind in file of delinquents for a debt that is not mine without notifying you when the contract is changed

A few years with this company without any problem.
Invoice every month online.

Cojonudos, excellent service, I have never left La Luz, very good ...

Distributor with very tight prices, the deal is close. Highly recommended.

Fatal, paper bills are 5% more expensive, why so much propaganda that they are cheaper? And that they do not cut you, that you can be without electricity or gas, more than 48 hours, if you claim how the problem has been yours ... you eat it with potatoes and this I come to say because that is how I am, without gas since 4 June for a May bill, a total of 42 pigs euros that I pay on the same day 4 and we will even see if tomorrow the gas lord can connect because according to my agent it is normal 4 days ... I do not recommend it to anyone , very good words and they put it doubled.

Very dissatisfied with them. After giving me a price for a new discharge and being the recorded call they go and they charge me what they want. I make two claims and they don't let me know that both are denied. And as a previous comment says, they hide in the distributor and without solution. Conclusion that they charge me what they want and with recording telling me a price that is not what they have charged me they don't care and pass the ball.

Very bad. I've been calling for more than two hours because we don't have electricity and they don't pick up the phone to report. All this after waiting 27 minutes to be able to contact Endesa's breakdown telephone number, and without success either. After calling because we have been with these problems for more than a week and no solution
I think they could have a little responsibility nooo?

A transparent marketer, at least in my case, you never call a switchboard you can always call your agent and solve any problems that may be personalized, very good attention.

Very serious. The annual savings is truly remarkable compared to traditional electrics. Totally recommended.

Embarrassing, they don't pick up the phone or you spend hours waiting for it to be picked up until you get bored and hang up, how not seriously

It was not advisable to leave me without electricity or gas because of a problem with the bill and it took 72 hours to solve in winter and cn children and so even apologized

Bad or non-existent customer service. We have been trying to raise the power for a month and neither attend us or leave us waiting until they hang up. We are going to change thanks to its management and current prices, quite expensive by the way.

Several very remarkable things. It is a very transparent company, its prices are great, electricity from 100% renewable sources, and they assign you a private manager for you, who is also usually close to you. Of the best electrics that exist.

I've been with this company for 5 years ... a month ago I changed my account number ... I find out now that an unpaid invoice has been left. I have been aware of this by a certified letter announcing the supply cut and my inclusion in a file of delinquents for the non-payment of said invoice ... it would not be better to call me by phone or notify me by email of said incident and fix the matter quickly. .. instead of going with threats and even cutting off my company's supply for an unpaid invoice? If you want a serious company that supplies your company, this is precisely not the right one ...

The thing of having a personal manager in case you have any problem is a luxury. They send you your invoice by email (which is better understood than those of other companies). I have been a few years and very happy with them.

Of the worst companies I've ever seen without hesitation. Llamas and obviously it is useless because they never answer 20 calls you have a success.
Very bad service!

The best prices that I have seen comparing with other marketers, without having to contract any assistance insurance or that type. Clear and easy to understand invoices.

I had problems with an invoice and the one who attended to me spoke to me fatal seems to feel bad that you call if you have no light.

I have been called claiming a bill when I was not even aware of the existence of this company, so I see in the reviews are not doing very well and have begun to try to usufruct through other alternatives somewhat reprehensible.

My mother, what company madness, I was thinking of changing, but seeing the opinions, I can't think, thanks for the comments, there is nothing better than the opinions of the people.

I change since they sell the bike that would be better price and such and nothing, raises the price rather than what I had previously. Not recommended at all, in addition to the digital bill sent to pay it is crazy, not all ATMs have a reader and inside the branches they refuse to do so

Telephone customer service is a shame. Simply to change ownership they refer you to a thousand people who are always busy. Sorry service.

I have been with this company for years and I am delighted.
My installer responds directly to solve the incidents (I don't have to talk to switchboards). It is a transparent marketer, and the invoices are simple with no extra expenses. Very good attention. Competitive price. Without permanence.

I had a store a year and a half ago and I contracted with them, I closed the store and they demanded a quantity, which I said was not like that, they left me without a light one day because of an error of them that got me off before I said it, They apologized, but Ron did not gratify me with anything, they put me in arrears, for 120 eur aprox, which was not the case, in the end I paid, through an intermediary because now after a year they claim me 23 eur. When they told me what A year ago it was the last .. To save you a few euros do not fall .. The cheap is expensive.

EXTREMELY expensive, they are the TOP 3 of TIMOTARIFAS

Be careful not to change to this marketer, they do not give anything good service and if you have a problem they disappear and say that the problem of distributor,

Very good prices and treatment compared to the distributor. The discharge plus two months of light 195 total. Consumption of two months with the air conditioning on almost all day 78 (VAT included) Totally recommended.