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What reviewers say about Fazolis

Generated with AI from 255 reviews on Trustburn · updated 15 days ago

Customers describe the food as simple, delicious, and tasty, with specific praise for the buttery and golden breadsticks.
What does Fazolis do?

Fazolis is an Italian fast casual restaurant that serves freshly prepared breadsticks, pizzas, salads, and pastas made with authentic ingredients.

Are there any complaints about Fazolis?

The critical reviewers wrote that the food is overpriced, portions are stingy, and management is poor with unsolved problems.

AI-generated from reviews on this page. Verify anything important with the company directly.

CoMPLeX 710
Reviews 1

Worst place ever. Over priced food that's not even right, half of the time. And the management is poor. Every time I asked for the manager the problem is never solved and it's just annoying. Overall poor food, poor service, and poor management. It you want good Italian food you are better off going somewhere else that serves it.

Caitlin High
Reviews 1

We go here biweekly because my daughter loves the cheese pizza and I take her as a treat. I usually get the same employees when I drive through and they are always sweet. The wait isn't usually an issue and I've never had a problem with the food. When dining in, the tables were clean, staff was friendly and accommodating to our requests for extra tomatoes and breadsticks.

Guy Perry
Reviews 1

Absolutely stingy with sauce. If I wanted dry plain pasta I would have ordered dry plain pasta. This is why I always order a side of sauce at this location but today was extraordinarily stingy with the sauce. I was able to eat about 1/3 of my baked spaghetti before the only thing left was dry plain pasta.

Kollier Busch
Reviews 1

Gone several times now, and every time has been fantastic. Food has been hot and fresh, as well as plenty of freshly baked breadsticks. Staff is always friendly and willing to help. Not sure why there are complaints about overpriced food; in my experience, two people can eat for around $20 and still have enough leftover to take home. Restaurant itself is very clean and tidy, and never overly crowded with people. Overall a very nice place, would definitely recommend.

Christa Gravely
Reviews 1

We were the only ones eating inside. I guess people are still avoiding in-restaurant dining. The staff were great and followed all the requirements and recommendations related to Covid-19. The food was fresh, hot, and delicious.

Holly Niro
Reviews 1

Love Fazolis. Try it, you'll like it. That's all I have to say about that!

Kenz Noel
Reviews 1

Food took nearly 45 minutes to come out and the restaurant was almost empty. Food was mediocre at best, they forgot to bring out our salads with the pasta so had to wait another nearly 15 minutes just for them to come out with the salad and they gave us both the wrong dressing. Was a disappointing visit and didn't get any compensation for the time we wasted having to wait. Maybe next time.

Jerrod Boling
Reviews 1

So I've always wanted to go to the Fazolis restaurant. For those that wonder what it tastes like let me put it like this. It's like a cheaper version of Olive Garden but it has Cheesecake Factory dessert :-) also the breadsticks are awesome and they're all you can eat just in case if you didn't know that. They taste like a extremely concentrated version of Olive Garden's breadsticks. They're very good. The staff here was great and I would encourage anyone coming to this restaurant to download the app before their first purchase. I know this sounds like a a plug for the restaurant but it's not, I just enjoyed the Sky Restaurant a lot :-) oh for the vegans out there they have really good vegan impossible balls for the spaghetti :-)

Fred Fluharty
Reviews 1

Fazoli's has really gone downhill from their glory days of "Real Italian, Real Fast." Now it's more like "Overpriced Italian, Sometime Today." The prices have increased dramatically over the last few years, as they continue to try to make themselves into more of a fast-casual restaurant than a fast food restaurant, with the real plates and silverware. It's just not the same experience that it used to be.

Stokes Lyon
Reviews 1

Food is always good and hot, most importantly every order is correct (very unusual for most). Would give it five stars, but the wait is awful. If there is more than two cars in the drive through expect to sit around for about 15 minutes.

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About Fazolis

Browse all Fazoli's locations in the United States for Italian fast casual. Try our freshly prepared breadsticks, pizzas, salads and pastas made with authentic ingredients.

Fazoli's is a fast-casual Italian restaurant chain that has been serving delicious and authentic Italian cuisine for over 30 years. With over 200 locations across the United States, Fazoli's has become a go-to destination for those who crave fresh and flavorful Italian food.

At Fazoli's, customers can enjoy a wide variety of dishes made with authentic ingredients. From freshly prepared breadsticks to mouth-watering pizzas, salads, and pastas, there is something for everyone at this popular restaurant chain.

One of the things that sets Fazoli's apart from other fast-casual restaurants is their commitment to using only the freshest ingredients in their dishes. Whether it's hand-chopped vegetables or premium meats and cheeses, every ingredient used in their recipes is carefully selected to ensure maximum flavor and quality.

Another thing that makes Fazoli's stand out is their dedication to customer service. From the moment you walk through the door until you leave satisfied after your meal, you'll be treated like family by their friendly staff members who are always ready to help with anything you need.

Whether you're looking for a quick lunch on-the-go or a relaxing dinner with friends and family, Fazoli's has everything you need to satisfy your cravings for delicious Italian food. And with so many locations across the country, it's easy to find one near you no matter where you are.

So why not stop by your local Fazoli's today and experience all that this amazing restaurant chain has to offer? With its unbeatable combination of fresh ingredients, authentic flavors, and top-notch customer service, it truly is one of the best places around for fast-casual Italian dining.

In conclusion,Fazolis offers an exceptional dining experience that combines quality ingredients with excellent customer service. Their commitment towards providing fresh food made from scratch ensures customers get nothing but high-quality meals every time they visit any of their locations across America. If you're looking for an affordable yet satisfying meal option without compromising on taste or quality then look no further than Fazolis!