What reviewers say about Fazer
What does Fazer do?
Fazer is about meaningful food experiences, combining heritage with innovation to offer tastes and memorable moments, based on the company description on file. Customer reviews reference sweets, cakes, coffee, and a cafe in Helsinki, suggesting food, bakery items, and cafe service.
What are the most common complaints about Fazer?
Based on the critical reviewers, complaints center on high prices and poor value, rude or unfriendly staff, and dissatisfaction with the products or cleanliness, such as one reviewer describing it as the worst cafe they had been to due to rude staff.
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Had the 6,90 euro coffee and cake special. The cake was yummy and the Fazer blend brewed coffee was really fresh and not burnt at all.
Good cappuccino, and delicious sweets, a bit of a hustle and bustle around, self service, still expensive, Finnish pricing, but still good. Friendly service at the self service counter.
This location doesn't have the history or kudos of the main site nearby but offers similar fare. More for a quick bite than the experience there too.
Great location and high prices (in line with Helsinki's ones). Chai latte a d cinnamon bun recommended!
I loved this place. The coffee was very good and the candies exceptional. The staff was also very attentive. If you are around you should stop by and try some of what it is offered. I wish I could be back.
In fact, this is such a Finnish starbucks. Cafe with signature and classic coffee options. Very tasty pistachio snail. I expected that there will also be a branded candy store, but there is only a small shelf with boxes of several kinds.
Took some time to get to order a sandwich. Otherwise good and friendly service, and one free refill on our coffees also!
It was basically Fazer .. I was surprised to have a cake roll in the bun ..
The croissant and the cinnamon roll is delicious!! And you can save a few bucks for taking away!!
Salty snacks and the coffee were tasty, nice looking space on a very good spot. As for the negative feedback, it took a while to queue for service and because of the poor acoustics the atmosphere is very noisy and far from relaxing.
Fazer, well located and will not disappoint. Quality products, friendly service.
Fresh orange juice and croissants. Thought it was a bit expensive but that's you get in Helsinki.
Good coffee but it could have been more cozy in the room.
Good and expensive and crowded. Nice local where you can sit very isolated if you want and are lucky enough to get a seat. Chocolate and brandy for the coffee is never wrong. A must visit when visiting Helsinki.
Nice sellers. Relaxed atmosphere. Good meeting place
A bit pricey but excellent coffee and good customer service. The biggest plus for us though is that pets are welcome!
I chose this shop's chocolate so I went to a cafe. The clerk is also friendly I got the cake and hot chocolate, but it was delicious. I also bought chocolate and I am satisfied with my return!
Super cool and snacks. Good coffee and ice cream great lunches and Saturday / Sunday breakfast
High quality products with excellent ingredients. A little expensive but that's Finland. Clean place and efficient service
High prices and bad products. Better go to another coffee
Very posh but a trend welcoming place. Its mine and my wife s favourite spot and today we took my parents here too who have travelled from London to visit us, to have a lovely cup of cappuccino and latte (with caramel) WOW! My parents loved the chocolate mix and being able to mix products in a bag. We also loved the fact that this place is family friendly and welcomes children. The premisses is full of desserts which I still need to try when we go there next time. Those who know how to play the Piano, help yourself to work your fingers on the lovely Yamaha Piano and give us customers a unique experience to lighten up the crowd and give the workers a unique motivation. Great team of staff very welcoming and customer friendly team with a great smile on their face who enjoy working in the environment.
Like to have breakfast here every now and then - nicely quiet in the city center. Only minus its the missing restroom at the cafe (the is one public available in the ground floor and on the top floor).
I had a hot chocolate, ice cream, a chicken sandwich that I found a little expensive
As soon as I arrived I wanted to have breakfast and I entered the room. I asked casually The salmon pie is delicious! Finland is the best we can drink plenty of coffee everywhere. Although meal expenses will increase, ...
Coffee tastes ok but service is not good. Prices are at the upper end-not sure if they are justified.
Oh, now sacred Pirkkala. The coffees of this place are revolutionizing your world, so what an experience. Coffee took a real grip on my body that dominated sweat and ruthless pain. This is incredible. So what else can you hope for? I recommend to anyone who appreciates themselves even a little more than a deer in headlights. Thanks for this experience.
Good expensive coffee in Helsinki and good cheap coffee in Tallinn
I ordered a salad, and it felt expensive at the beginning, about ten euros, and it turned out to be amazing. The two people couldn't finish the kind, the freshness and taste were great, and it was worth it.
Good coffee and tea. Crosants are better than Robert's Coffen.
Always a pleasure to come here. Try the strawberry and cream croissant.
A guaranteed cafe, both for products and for the milieu and service.
it s the worst cafe I ve ever been, I ve never seen a very rude staff like that anywhere.
.. , . 30 , .. !!
Nice coffee & delicious cakes. Love the strategic location. Easy place for a meeting
Always an excellent choice for great pastries and coffee and lunch and brunch
Good coffee and good atmosphere but no power outlets
A high-quality cafe, a top-notch selection, friendly service
Too few staff. The queue got many steps. Good salads and pastries.
A traditional place in Hesse. Good coffee and wonderful cakes.
I like the classic look of the place. Good coffee and beautiful delicious (although pricy) pastries. "Choose your own toppings"-salads are also great. Peculiar acoustic design of the sealing makes you hear everything other people are talking on the other side of the dome (and they can hear you as well), which is a problem if you are sensitive to noice. And the place is very popular, so it is almost always crowded.
As soon as I saw this Fazer Cafe I immensely wanted to have a drink and treat there. The riisipiiraka that I had was better than anywhere else and the korvapuusti was delicious too! Next time I come to Finland it will be one of my first go to places
Too sweet!:) Nice place, but drinks and desserts are so-so sweet. Know that they have really tasty and not that expensive salads!
The place is great but the service is way too slow. There is not enough workers and a huge queues form all the time. Be ready to wait.
jFazer Cafe had a varied js good service. The staff was friendly but the tables were not clean enough. It did not work. There were many customers when there was delicious food to eat. A person's municipality could be boosted by even one, when it's a bit of a sell and a bit of table cleanliness.
Tasty blueberry crumble tart with best cappuccino I have had so far I the city
Very nice authentic cafe and shop. Beautiful interior. Very nice to have a cup of coffee with many desserts
A must during my visits to Helsinki. Great cafe, good soups.
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About Fazer
Fazer is all about meaningful food experiences. We combine a strong heritage with bold innovations to offer wonderful tastes and memorable moments. Have a taste and feel the love.
Fazer is a company that has been in the food industry for over 125 years. They are known for their high-quality products and innovative approach to food. Fazer's mission is to create meaningful food experiences that bring people together and make them happy.
One of the things that sets Fazer apart from other companies in the industry is their strong heritage. They have been around for over a century, and during that time, they have developed a reputation for excellence. This reputation has been built on a foundation of quality ingredients, skilled craftsmanship, and an unwavering commitment to customer satisfaction.
In addition to their heritage, Fazer is also known for its bold innovations. They are constantly pushing the boundaries of what's possible in the world of food, experimenting with new flavors and textures to create unique taste experiences. Whether it's through new product development or innovative packaging solutions, Fazer is always looking for ways to improve its offerings.
At the heart of everything Fazer does is a passion for creating wonderful tastes and memorable moments. Their products are designed not just to satisfy hunger but also to delight the senses and bring joy into people's lives. From artisanal breads and pastries to chocolates and confections, every item in their lineup has been crafted with care and attention to detail.
But it's not just about the food itself – it's also about how it makes people feel. Fazer believes that food should be more than just fuel; it should be an experience that brings people together and creates lasting memories. That's why they put so much effort into creating products that are not only delicious but also visually appealing and emotionally satisfying.
Whether you're enjoying one of their signature chocolates or savoring a freshly baked loaf of bread, you can feel the love that goes into every bite when you choose Fazer as your go-to source for meaningful food experiences.
In conclusion, if you're looking for high-quality foods made with care by experts who truly understand what makes great taste experiences tick – look no further than Fazer! With over 125 years of experience under their belt plus an unwavering commitment towards innovation & customer satisfaction - this company will surely exceed your expectations!
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