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What reviewers say about Fazer

Generated with AI from 137 reviews on Trustburn · updated 11 days ago

Across the full set of reviews, customers frequently praise the quality of the cakes, sweets, and coffee, and describe visits as good or excellent, while a smaller portion note that prices are on the high side for what is offered.
What does Fazer do?

Fazer is about meaningful food experiences, combining heritage with innovation to offer tastes and memorable moments, based on the company description on file. Customer reviews reference sweets, cakes, coffee, and a cafe in Helsinki, suggesting food, bakery items, and cafe service.

What are the most common complaints about Fazer?

Based on the critical reviewers, complaints center on high prices and poor value, rude or unfriendly staff, and dissatisfaction with the products or cleanliness, such as one reviewer describing it as the worst cafe they had been to due to rude staff.

AI-generated from reviews on this page. Verify anything important with the company directly.

Kate Gladkikh
Reviews 1

In fact, this is such a Finnish starbucks. Cafe with signature and classic coffee options. Very tasty pistachio snail. I expected that there will also be a branded candy store, but there is only a small shelf with boxes of several kinds.

Peter Arnkil
Reviews 1

Salty snacks and the coffee were tasty, nice looking space on a very good spot. As for the negative feedback, it took a while to queue for service and because of the poor acoustics the atmosphere is very noisy and far from relaxing.

R S
Reviews 1

Very posh but a trend welcoming place. Its mine and my wife s favourite spot and today we took my parents here too who have travelled from London to visit us, to have a lovely cup of cappuccino and latte (with caramel) WOW! My parents loved the chocolate mix and being able to mix products in a bag. We also loved the fact that this place is family friendly and welcomes children. The premisses is full of desserts which I still need to try when we go there next time. Those who know how to play the Piano, help yourself to work your fingers on the lovely Yamaha Piano and give us customers a unique experience to lighten up the crowd and give the workers a unique motivation. Great team of staff very welcoming and customer friendly team with a great smile on their face who enjoy working in the environment.

Yes seY
Reviews 1

Oh, now sacred Pirkkala. The coffees of this place are revolutionizing your world, so what an experience. Coffee took a real grip on my body that dominated sweat and ruthless pain. This is incredible. So what else can you hope for? I recommend to anyone who appreciates themselves even a little more than a deer in headlights. Thanks for this experience.

Sini Ezer
Reviews 1

I like the classic look of the place. Good coffee and beautiful delicious (although pricy) pastries. "Choose your own toppings"-salads are also great. Peculiar acoustic design of the sealing makes you hear everything other people are talking on the other side of the dome (and they can hear you as well), which is a problem if you are sensitive to noice. And the place is very popular, so it is almost always crowded.

Liisa Grace Baun
Reviews 1

As soon as I saw this Fazer Cafe I immensely wanted to have a drink and treat there. The riisipiiraka that I had was better than anywhere else and the korvapuusti was delicious too! Next time I come to Finland it will be one of my first go to places

Tanja Toikka
Reviews 1

jFazer Cafe had a varied js good service. The staff was friendly but the tables were not clean enough. It did not work. There were many customers when there was delicious food to eat. A person's municipality could be boosted by even one, when it's a bit of a sell and a bit of table cleanliness.

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About Fazer

Fazer is all about meaningful food experiences. We combine a strong heritage with bold innovations to offer wonderful tastes and memorable moments. Have a taste and feel the love.

Fazer is a company that has been in the food industry for over 125 years. They are known for their high-quality products and innovative approach to food. Fazer's mission is to create meaningful food experiences that bring people together and make them happy.

One of the things that sets Fazer apart from other companies in the industry is their strong heritage. They have been around for over a century, and during that time, they have developed a reputation for excellence. This reputation has been built on a foundation of quality ingredients, skilled craftsmanship, and an unwavering commitment to customer satisfaction.

In addition to their heritage, Fazer is also known for its bold innovations. They are constantly pushing the boundaries of what's possible in the world of food, experimenting with new flavors and textures to create unique taste experiences. Whether it's through new product development or innovative packaging solutions, Fazer is always looking for ways to improve its offerings.

At the heart of everything Fazer does is a passion for creating wonderful tastes and memorable moments. Their products are designed not just to satisfy hunger but also to delight the senses and bring joy into people's lives. From artisanal breads and pastries to chocolates and confections, every item in their lineup has been crafted with care and attention to detail.

But it's not just about the food itself – it's also about how it makes people feel. Fazer believes that food should be more than just fuel; it should be an experience that brings people together and creates lasting memories. That's why they put so much effort into creating products that are not only delicious but also visually appealing and emotionally satisfying.

Whether you're enjoying one of their signature chocolates or savoring a freshly baked loaf of bread, you can feel the love that goes into every bite when you choose Fazer as your go-to source for meaningful food experiences.

In conclusion, if you're looking for high-quality foods made with care by experts who truly understand what makes great taste experiences tick – look no further than Fazer! With over 125 years of experience under their belt plus an unwavering commitment towards innovation & customer satisfaction - this company will surely exceed your expectations!

Website
fazer.com
Categories
Food production