FACILE.IT

FACILE.IT Review

Reviews 209
3.9
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M
4 years ago

I have taken out a car insurance policy with an Fa...

I have taken out a car insurance policy with an Facile.it operator from Albania. I must say that I was really impressed by the kindness, friendliness, competence and professionalism of the girl. Sincere congratulations. Keep it up.

S
4 years ago

Okay, I authorize you to process my data, but afte...

Okay, I authorize you to process my data, but after a while you also break the CA ** or with all these emails and phone calls. Once you alert the consumer of the expiration of the policy I would say that it is enough and advances. If the consumer is interested he will call you back.

E
4 years ago

Excellent value for money with a single, heavy dra...

Excellent value for money with a single, heavy drawback: once the policy was signed I was inundated with deceptive emails and text messages, despite not having accepted to receive promotions. An extremely serious fact.

M
4 years ago

I think that before hiring employees, you should m...

I think that before hiring employees, you should make sure they are capable of doing their job ...
Called for clarification on a quote and the first one that answers me tells me that she can't do anything that I have to do everything from the PC or smartphone and gives me many of those indications and voices that are not present on the site ... .
I call back a second time and another one answers me saying that I have put options that, sincerely looking at the site, were not there and arrogantly tells me that they make 10,000,000 quotes a day and that I was not understanding anything ... call in hands-free where two other people have assisted and together looking at the site again to see if I was crazy or not and in fact some voices weren't there ... it doesn't go on that is better

N
4 years ago

I tried to request info for a car policy from comp...

I tried to request info for a car policy from competitors and there is no comparison from all points of view: Professionalism, courtesy, savings and timeliness. Excellent service. Very satisfied

F
4 years ago

You can't "hammer" all day and night every day !!

You can't "hammer" all day and night every day !!
I pointed out (in the last phone calls received) that I had already made the insurance and they attacked the phone in my face !!!
Congratulations on the professionalism of the staff !!!
Bring exasperationeeeeee !!!! Bastaaaaaaaaaaaaaaa !!!!

P
4 years ago

It is the most organized and quick to fill out, th...

It is the most organized and quick to fill out, the entries entered are not lost in case of return to the previous page, easy to correct the compilation errors, excellent I would say, thanks

M
4 years ago

ZERO SERIOUSNESS AND PROFESSIONALISM-

ZERO SERIOUSNESS AND PROFESSIONALISM-
ZERO SERIOUSNESS AND PROFESSIONALISM-
Briefly: after comparing the estimates, I contact an operator with whom I activated and paid the policy - he tells me that in 45min Max 1 hour I would have received the policy, the codes to enter the company portal and even a 200 voucher - conclusion: no document arrived, not even the codes to manage autonomously on the portal - on the phone only a disk that for 2 days says that the offices are closed - the discount voucher? Another non-existent thing - and the e-mail for emergencies, another bin (you'll be redirected to the company's website without even giving your credentials) -
A BIN: JUST PAID YOU DILEGUATE-

a
4 years ago

Great

S
4 years ago

I have been calculating and purchasing my policy w...

I have been calculating and purchasing my policy with Facile.it for years and I have always had a great time. The site does not just find the best offer but, if there are problems such as the lack of some documents, they take care to call you, notify you, help you and solve in no time. A team not to leave.

V
4 years ago

Yup

F
4 years ago

I renewed my car insurance by phone with a credit ...

I renewed my car insurance by phone with a credit card. I was guaranteed free tire coverage. I don't see the free item on the insurance. I call the call center of Facile (in Albania) and they tell me that it's a gift from Facile with another insurer. I have not received the documents yet and I find that the service does not offer clarity to the consumer. This is the last time I will renew with Facile.

D
4 years ago

The password is discourtesy ... every time I calle...

The password is discourtesy ... every time I called there was only a rush to close the file, never to listen to what the different needs were. It will also be convenient, but change the staff on the phone, especially the non-Italian one (this is because the people I spoke to were all foreigners and very, very, very rude).

a
4 years ago

I took out a policy, on penal terms, because I cou...

I took out a policy, on penal terms, because I counted on the "gift" of 200 euros to spend in the structures with you.
I had received confirmation from you that these 200 euros could be spent in a single solution and that the bonus was not conditional on spending more than its amount. I now discover that things are very different from what I had been told.
The bonus is redeemable in small installments and is also affected by an expense well above its amount. And it is also very difficult to achieve, as there are very few conventioned facilities and even less the days when you can get access by taking advantage of a small discount.
The call center employees tell me that they were not aware of the conditions for accessing your "prize" (??), and I have no reason to doubt it. But, in my opinion, your behavior has not been corrected and I will feel very gratified if, instead of this discount a bit 'farlocco, I returned even only 50 euros. Fifty versus two hundred, and I'll give you the gift ... But I do not think you'll be more alive, given the lack of response to the emails I sent in this regard, nor that you will agree to pay 50 euro coupons in exchange for the return of your very hypothetical 200.

M
4 years ago

In addition to being harassed by phone calls, alth...

In addition to being harassed by phone calls, although they say they don't sell your number to third-party companies they do it anyway; after the quote I received calls from two unknown numbers offering telemarketing.

D
4 years ago

First when girl called me about my quotation and r...

First when girl called me about my quotation and realized that I speak Italian very little, she just dropped the phone. So, 1 star for that. After some time men called me again. He didn't speak English. He was speaking slow Italian, was very patient and we deal. Five stars for that. But total 4.

a
4 years ago

Good morning,

Good morning,
and for days that I have been continually contacted by companies from benevento, milan etc who want to enter into a contract.
The switchboard operators / i after my request to provide the data of who had provided them with my contacts, pointed out to me that my number is on some quotes made on facile.it.
Now I wonder who gave you the authorization to transfer my data?
I will inform the guarantor from the privacy and consumer associations of the above, as I do not find it correct that my number is disclosed without my specific request.

P
4 years ago

Indeed, the insurance suggested for the motorcycle...

Indeed, the insurance suggested for the motorcycle was the most economically advantageous. I saved around 300 compared to last year.
I received a quote and then a policy in a few clicks.
For now only positive comments, hopefully good ..

A
4 years ago

Very good insurance brokers and more !!! I have be...

Very good insurance brokers and more !!! I have been insured for years with their certain savings !!! Excellent insurance even in case of accident no problem .. I recommend it Easy. It the best .. Thanks

m
4 years ago

I turn to Facile.it for many things, mortgages, in...

I turn to Facile.it for many things, mortgages, internet subscription ... especially for the insurance of my car, comparing them with other sites I find the rates increasingly lower

m
4 years ago

I have been with you for years, that your collabor...

I have been with you for years, that your collaborators like Verti Assicurazioni must not stop asking for family status on insurance because it is not necessary to have a good nothing twice asked me I lost time and money in the end I went elsewhere the others did not they ask for thanks.

M
4 years ago

It was easy to insert the documents, they replied ...

It was easy to insert the documents, they replied quickly with really good prices, I asked for additional information and they replied after a very short time.
I will definitely make good publicity

r
4 years ago

I believe that this site, unlike other sites where...

I believe that this site, unlike other sites where I have never found a sincere convenience, truly offers competitive prices. Said convenience, as I see it, also depends on the periods in which the research is carried out or on the time that elapses between the date of purchase of the new insurance contract and the expiry date of the old one (a bit like when you buy a ticket of the train, the more you anticipate the better you save).

M
4 years ago

It is not the first time that I use the services o...

It is not the first time that I use the services of Facile. It, and as usual they are very efficient, punctual and help you in everything, from the quote to the final payment in complete safety. Really all Easy. Thank you.

G
4 years ago

I was screwed by a motorcycle insurance with suspe...

I was screwed by a motorcycle insurance with suspension options. I found out only after stipulating it that the suspension was paid but there was no mention of it. I advise you to keep this aspect monitored too. For that reason I only give you three stars for now.

A
4 years ago

Very satisfied.

Very satisfied.
Great price
Good web support
Very punctual.
Great

B
4 years ago

Stalker. First of all, emails continue to arrive t...

Stalker. First of all, emails continue to arrive to warn me that the insurance of a car that I sold a lot of years ago is expiring. Besides this, I unfortunately requested a quote on the website to insure my current car. Result: they send e-mails and sms every day and several times a day, despite having explicitly requested NOT to want to receive anything from them anymore. Am I wrong or is it a crime to continue sending junk mail? However, with a really stalker frequency ...

M
4 years ago

It is no coincidence that this is the second time ...

It is no coincidence that this is the second time that I turn to Facile.it to save on RCA and I am very happy! They make the estimates, it's very easy, little time and the staff who contact you later are friendly, helpful, prepared and informed. I recommend it, try it!

M
4 years ago

I had a contact experience with Dr. Gardini and S....

I had a contact experience with Dr. Gardini and S. Viola In the field of interest, as a selection of new resources on the web front end, with the organization of interviews (cognitive and technical) but with a badly managed path. no feedback, with periods exceeding 50 days. Little professionalism and little respect for people who dedicate time to their requests. For those who don't have time to waste, I strongly advise against it.

N
4 years ago

Facile.it: they are nagging when they call.The ins...

Facile.it: they are nagging when they call.The insurance of my car is about to expire and, after receiving a couple of calls and kindly asked to no longer call me because I would have done differently to my insurance, they continued to harass me phone calls, 3-4 times a day for a week. Now, I told him not to call me again, and they hung me up without even apologizing. I strongly advise against using this service.

g
4 years ago

Facile.it sells personal information to third-part...

Facile.it sells personal information to third-party sites! I was bombarded with calls from other companies after contacting them via the form. This is inadmissible. I advise you not to contact them to avoid being disturbed!

a
4 years ago

excellent service

excellent service
I found myself well and I also saved a little. thanks and very easy.it

P
4 years ago

Dear Easy.it, I inform you that today the experien...

Dear Easy.it, I inform you that today the experience is completely negative. Surely it will not be your fault but I find myself having paid a policy and not yet been able to sign it because the company in question does not let me do it. Furthermore, the latest emails received were all in English and did not say anything concrete. Reason why I return to the old system. Regards

FACILE.IT

FACILE.IT

3.9