antonio panero

Review of FACILE.IT

I took out a policy, on penal terms, because I cou...

I took out a policy, on penal terms, because I counted on the "gift" of 200 euros to spend in the structures with you.
I had received confirmation from you that these 200 euros could be spent in a single solution and that the bonus was not conditional on spending more than its amount. I now discover that things are very different from what I had been told.
The bonus is redeemable in small installments and is also affected by an expense well above its amount. And it is also very difficult to achieve, as there are very few conventioned facilities and even less the days when you can get access by taking advantage of a small discount.
The call center employees tell me that they were not aware of the conditions for accessing your "prize" (??), and I have no reason to doubt it. But, in my opinion, your behavior has not been corrected and I will feel very gratified if, instead of this discount a bit 'farlocco, I returned even only 50 euros. Fifty versus two hundred, and I'll give you the gift ... But I do not think you'll be more alive, given the lack of response to the emails I sent in this regard, nor that you will agree to pay 50 euro coupons in exchange for the return of your very hypothetical 200.