Terrible customer service. I couldn't even sign up! First when you express interest in their service they push you through bots not people... When the bots fail they tell you someone is going to contact you and they provide even worse customer service than the bot. I had a question about their service before signing up so I asked to speak to a human and when the human contacted me she asked me for my customer ID ?!?? If I'm a new customer how can I have a customer ID? To that she was unable to help me. Then I went to their customer service center inside their store and they referred me back to the telegram group to hook up the service. Why have people at all?! If I had a choice I would go somewhere else but that's really the point you don't have a choice and they know it because they have a sanctioned virtual monopoly
Such a terrible internet service. I don t know how it is in PP, but it is just poor internet provider in Sihnanoukville. The internet has bee cut off for 2 days, and there is still no solution. There is no any reliable person I can get involved with.
EZECOM is at the forefront of providing high quality, affordable, good Internet services that I can trust.
expensive. The service is very bad. Do not answer the phone after the sale. Every day, the network will not be solved. Can say what you are. The customer is a grandson!
This company provides better internet, support and voip service in Cambodia
The first leading technology and internet service provider in Cambodia. If you looking for a high durability and high availability internet & technology pls consider Ezecom.
Terrible service, constantly dropping out. Only reason it has good reviews is it gets people to write reviews who work for them. If you can go with any other provider as Ezecom are more expensive and provide a worse service.
One of the big Internet provider in Cambodian but they don't have much program to help community like in education sector
Literally trash tier customer support, internet constantly going down for days without anyone fixing it, the customer support team seems consists of absolutely nobody. Wont even be using this company if it wasn t our borey s restriction to only allow Ezecom as their only ISP. If you want actual premium service that s worth the price don t use this company!!!!!
I'm proud to be working there, a giant ISP in Cambodia.
One of the big Internet company that aims to better Cambodia by providing a fast internet speed to users. The company also contribute to society through CSR activities for better social development.
Internet down. When we call the center, they pick up and hang up immediately!!!!!!!
Best Internet provider in Cambodia with a good customer service!
Service here can be considered unprofessional and not welcoming. If you can, just talk to them on the phone instead.
really nice you have the most bad support - i pay 200 USD for my internet and you cancel my connection and ask me pay more because your stuff is confused about payment - i give you 0 points for all and hope my contract soon finished and i never use your think . stephan with customer ID 25094 !!! Last week 3 days no internet - now no internet ! Thankyou for destroyed companys to stop there internet!!!! If you want have a good provider : dont use ezecom !
Great customer services. Friendly helpful staff. Great command of the English language.
