EyeOptics Optometry Center Reviews

Great office! Dr. Ly was energetic and gave me a great option for my vision. Mono vision (one contact for nearsightedness.) He gave me my options that were best for me. Friendly office staff too!

I took my son there to get an eyeglasses prescription and we really loved the place. Dr. Ly was so helpful, he answered my questions, explained lots of details and didn t rush us. The assistant lady who took picture of my son s eyes was so helpful. The eyeglasses collection was HUGE and the gentleman and the lady there was so patient with my son for maybe an hour until he made up his mind and settled on a pair. There is a play area for kids that my daughter stayed in and enjoyed her time during my son s visit. Overall me, my son, my husband and my daughter were super satisfied.

Didn't get anything accomplished because it a sty wish me luck. please

Best Optometry Center I have ever gone to. Everyone is very friendly and there is no one rushing you to get done. There is a very wide variety of frames you can chose from. It can be very expensive but with my VSP, I always manage to save a great deal of money. If you have a problem once you get your glasses, the staff will make the necessary corrections. I highly recommend this business.

What a disappointment. The staff was kind enough to schedule an appointment.However, once being seen they quoted me a rediculous price for a procedure that I did myself at home.

The staff and Doctors at EyeOptics are friendly and knowledgeable. They always have a great attitude and keep the process going so you don t have long wait times. I have been going to them for three years now and I have never had a problem with anything! I highly recommend EyeOptics Optometry.

I have been going to EyeOptics for my routine eye care for many years and have always found the service extremely good. I most recently saw Dr. Andrea So, and found her exceptionally thorough and extremely clear in her description of the eye exam and my issues. She identified the beginnings of a cataract, but explained that no surgery or other correction was needed at this time. I especially like the OptoMap retinal exam/camera and the information this particular tool provides. It costs an extra $20-25, but provides a digital image of your retina that can diagnose macular degeneration and old images can be compared to current images to look for any subtle changes.

Perfect experience. Check in was fast and no waiting time. Staffs were great and knew what they were doing. Dr. Curtis was awesome. She answered all my questions. Thank you so much. Sassy

Worst experience ever. I wear contacts for astigmatism but I like color contacts. Eye optics finally gets a brand that has both but apparently never bothered to check them out before selling them. First set of contacts my right eye was a light blue and my right eye was a dark blue and part of my vision was blocked on the right side. So I wait another 6 weeks to have them replaced and get my new contacts which had exactly the same issue in reverse. Mind you, the company only carries one color of blue lenses. At this point I have no contacts, no glasses and need something so I tell them to scratch the color contacts and I ll just order the cheaper clear contacts. Well, I go in and pick up the contacts and I m told I have a 47 dollar balance. The billing department comes out and says it s an error and they owe me 144 dollars which they returned to me. Then I order a pair of glasses and they come in...and I m told I can t pick up the glasses that I paid for because I have an unpaid balance of 47 dollars on my account. The same 47 dollar balance that they returned 144 dollars to me on almost two weeks before. So now I m waiting for a call back from the billing department to find out if I m going to be getting my glasses or money back since they can t give them to me. Not seeing a return visit in my future.

Dr. Curtis is the best; I'm really happy with my experience at EyeOptics, and have been going there for years.

I had to get my glasses remade multiple times because Dr. Wong didn't listen to me on ths numerous occasions I explained to her that I've always worn progressives and she kept putting me in single vision. The first time I came in asking for them to fix it the optician actually put a note for the doctor saying I wanted my rx reevaluated because I wore progressives so she just blatantly ignored me and her staff. Finally got another doctor in the office to give me a usable rx on try #3. Anyways, I'm not coming back. I've already taken my benefits elsewhere.

Very organized, friendly atmosphere, great selection, my wife and I both love our visits... Highly recommended.

Seems Line Breaks are Ignored for Google Reviews, the clustered text wasn't my intention.

--Short Version of review--
Totally recommend this place to everyone!, they are fast and friendly and the price is just right, was in and out for my exam in 19 minutes! Price without insurance was $164 out the door($142 - Exam & $22 - OptoMap Digital Retina Photo).

Make sure you print out their Patient History Questionnaire and fill it out at home to save yourself some time as this can take some people up to 10 minutes to fill out so having it filled out beforehand can save your visit a lot of time! The Patient Questionnaire is located on every page of their website except the About Page and is a PDF File.

---> Full Review<---
I know I'm going to come off sounding like everyone else and very generic but seriously though, I also Highly Recommend this place for everyone! Naturally it's by appointments only(for those that may be wondering that.) I went in for an exam only, appointment was at 8am, was outta there by 8:19am.

For those that may be curious for costs without Insurance but don't wish to call them (like I was.... I have tons of anxiety when talking to anyone non-familial no matter the medium), as of my visit on June 2nd, 2016. It was $142 for the exam, and then you have a choice for the retinal exam(I think that's what it was called.) You could go with the Free option of them dilating your pupils and checking your eye that way, though this could add anywhere from 30-40 minutes addition to your visit since it takes time for your pupils to go from normal to Huge Saucer Size! (lol) , Or take another much faster and more fancy OptoMap method for $22 extra where they take a (crazy) High Resolution digital photo of the back of your retina and it takes like 3 minutes to complete if that. And that's it for the costs.

I was going to get my girlfriend to help me buy frames but due to her heart attack (Visual, NOT a Physical Heart Attack... Trying to be funny here people! ^_^) at the prices, she had me go online to get my glasses (she had me use eyebuydirect and zinnyoptical , they are generic brands, kind of like how there's generic brand Tylenol and Benedryl, same deal with these websites, which explains their prices and such.)

That said one thing these websites needs is your "Pupillary Distance (PD)" which EyeOptics didn't provide on my Prescription Card(no fault to them), but it's totally understandable since children's PD numbers can change rather often/quickly as they age so its not something that can be trusted overtime depending on how young/old the child is, however for Adults, this number will most likely not change at all for months/years. Though this number is easy to obtain if you have a basic ruler with millimeter measurements on it, easiest to do with a partner, it's just the distance from the dead center of one pupil to the other in millimeter measurements.)

So if you plan to go this route and are an Adult(not young adult since your body isn't totally settled in yet, so 20+), you should ask for this number as well from them before you leave from your exam. For children, if you plan to get your frames at another optical business or store(like walmart, costco, etc), they staff at those stores will take this measurement there, but if you go the online route, you'll have to measure it yourself, which is Very Easy and it could be a fun little activity for you and your child as well!!!

Anyway sorry for this crazy long and verbose explanation but I just wanted to get my thoughts out in as most detailed of a manner as I could.

And as in the short version of my review, to make your visit as fast as possible!! Make sure you print out their Patient History Questionnaire and fill it out at home to save yourself some time as this can take some folks up to 10+ minutes to fill out so having it filled out beforehand can save your visit a lot of time! The Patient Questionnaire is located on every page of their website except the About Page and is a PDF File.

Thanks for reading my review! I hope this was helpful to some people.

They take their time to help you find whats right for you, they don't rush you out to help the next customer, they make sure you are completely satisfied before you leave.

Friendly staff, efficient service. I like the high tech equipment and that they explain everything to me.

Recently visited Eye Optics in March, 2016 for the first time and I was extremely satisfied with every aspect of my visit. Everyone (including the receptionists, the doctor's assistant, and especially Dr. Andrea So) was exceptional. The personnel in this office provided great customer service and were extremely professional. I was also impressed with the cleanliness of the offices and the modern eye equipment they utilized. Dr. So answered all my questions to my satisfaction and she competently explained the results of my eye examination. I would highly recommend Eye Optics to anyone searching for an optometrist. Kudos to the Eye Optics staff! Keep up the good work.

My husband and I got our prescriptions done at a different location but cam here to get it filled. We walked in on a Saturday morning and the staff at Eye Optics took care of everything! They even let us know that I was double insured. They definadefi had more frames for women than men. My husband not kind of settled with his frame but I had a ton to pick from. Sarah was the person who helped us and she was super friendly and made sure I got the right pair of glasses for me. We will definitely be back here next year!!!

We have been going to EyeOptics for many years. My family drives over 2 hours so that we can continue our eye care with EyeOptics. All of the staff is great! We have had our eyes examined by Dr's Yurko, Curtis and Ly and have been impressed with all of them. Most recently, all 3 of us had our examinations with Dr. Ly and he is so calm, friendly and informative. We have learned a lot about eyes and vision over the past 2 years from him. When we went to pick up our glasses, we were assisted by Chris, who was friendly and very professional and scored a 10 out of 10 when he learned that it was my granddaughter's birthday that day and promptly presented her with a gift card from his wallet!! His kindness and generosity made her day! It is because of staff like Chris and the great doctors that we drive the distance we do for our eye care and glasses.

I was treated spiteful and disrespectful by the Optician Isa when I was asking for the re-do lenses due to scratches at Eye Optics located in Elk Grove on Saturday of 10/10/2020.
First of all, she did not even trying to verify the purpose of me at the shop but telling me you have to pay it from the pockets or wait till January 1 , 2021. Until my cousin Jocelyn who works at the Vision Service fields told her it was supposed still under the warranty , Isa then took me to her desk started working on my case.
I am hoping that every customers will be treated fairly and respectful or she disqualifying herself as a first line customer services.

Excellent. A special "Thank You!" to Dr. Yorko. I came to the office with some slight changes to my vision. My eye exam was great. No distance correction. Only a recommendation to update to a 1.50 reader. Dr Yorko highly recommended that I do an opti-photo. It was an additional cost, but she went over what can be identified. I decided to go ahead and do it, and 15 minutes later, when she was reviewing the photo she found what she thought was a retinal detachment. She called my healthcare provider and got me in for an emergency exam Ophthalmology, and 5 hours later I was meeting with a surgeon. In order to save my vision, I needed to have surgery within the next 48 hours. 48 hours later I was in Retinal surgery. It has been 4 weeks, and I am still recovering, but if Dr. Yorko had not talked me into those photos, I would have been blind in one of my eyes. Thanks to her excellent healthcare, and her prompt action, I will recover. She called me yesterday to check on me. It is just one more demonstration of her excellent skills in treating her patients.

The service was great as always. I've been going to eye optics for years. It's really a fun place to get your eyes checked. Now my husband and kids go there as well. They are always accommodating to any of my scheduling needs and always professional. We love Dr. Curtis!

Dr. Curtis and her staff are the friendliest, most informative and professional of the many eye clinics I have been to during my life. Each yearly visit I am so impressed with the personal discussion of not only my eye condition but of me as a person. It is like our conversation continued from the previous year. I would highly recommend this office as the place for your eye care center.

Dr Curtis and her Staff were awesome. Very friendly and professional. I was in and out in 30 minutes.

Very nice place. They have very modern eye equipment.

Was able to make an appt. easily. Arrived there and got examined quickly by Dr. Yurko, who was pleasant and patient the entire time. Even got a card with my script on it, which is convienent to keep.

Great place to get your eyes checked and to get great glasses, etc

I love this place. It is big compare to other office. They have many selections to choose.
I like my doctor. She is very nice and professional.

Best price ,best quality ,very helpful people recommend to visit. Many brands under one roof

Always friendly and thorough. Have been going to Dr. Curtis for years. Great doctors!