Exempla Lutheran Medical Center

Exempla Lutheran Medical Center Review

Reviews 275
3.1
Contact us
Reviews 275 Page 3 of 3
Filters:
Rating
Language
Sort:
Most recent
L
4 years ago

It is the worst ever! I've been here multiple time...

It is the worst ever! I've been here multiple times. I was in a car accident brought in an ambulance and they pumped me full of pain meds said I'm fine go home. Come to find out I have brain swelling Traumatic brain injury chest inflammation bulging disks in my neck and nerve damage! I think God I didn't die because they're neglectful inhumane worst people ever. I just recently went back for chest pain and they said I'm doing it to myself and it's all in my head gave me anti psychotic meds when I refused!!! It's a modern day million dollar prison! I will NEVER go there even if I have to drive far away. This is people's life they are messing with not just a statistic or a paycheck. I'd never recommend anyone I love or anyone to go unless you press you're human rights you have. You're the consumer.

K
4 years ago

I went to the hospital for dehydration. They check...

I went to the hospital for dehydration. They checked my urine for a drug test instead of the levels in my urine. Two weeks later i still do not feel right and go to the doctors and find out something else may be wrong. Lutheran diagnosis the patients all the same. I have gone to this hospital since i was a baby and will never return again.

J
4 years ago

This hospital was amazing! The staff was so helpfu...

This hospital was amazing! The staff was so helpful and went out of their way to help me! I am especially thankful for Beth (one of the RNs there) for going above and beyond in making my experiece so wonderful! Thank you all very much!

P
4 years ago

I am posting a review regarding one of the mental ...

I am posting a review regarding one of the mental health professionals at this location, Nicholette Fabrizio. I believe someone posted some false and slanderous information. She is one of the most dedicated, compassionate and empathetic professionals I ve ever had the pleasure of knowing. She cares deeply for her patients and takes her job very seriously. I ve worked along side her previously and seen her go above and beyond for the well-being of her patients.

L
4 years ago

Worst hospital ever! Especially maternity ward! My...

Worst hospital ever! Especially maternity ward! My daughter in law has been in there several times with medical issues during her pregnancy. Last night was the final straw. Head charge maternity nurse was rude and basically a witch! Refusing to call the doctor on call to deliver/ c-section our baby because she wasn t on the schedule and it is a holiday! What is wrong with people! Refusal to help a baby be born! . As well as the emergency room doctors being terrible. Leaving a stint in my daughter in laws body that was obviously hurting her and later discovering in surgery it was growing in her. All at this at this facility that is suppose to care of people! I could go on and on! But I wouldn t suggest anyone going here for health care!!!

Y
4 years ago

Horrible staff members. When we walked in due to m...

Horrible staff members. When we walked in due to my girlfriends aunt's possible sign of miscarriage the front desk doesn't seem to be concerned. The medical staff did not seem to care either and when it was actually confirmed the PA acted like it was a good thing. It took over an hour for the final paper work when there isnt anything going on at all. Over all worest experience ever in a medical ficility.

S
4 years ago

I had a recent ER visit to this hospital and was n...

I had a recent ER visit to this hospital and was nothing short of pleased and satisfied with their hard work and dedication. The staff that greeted me in the front and helped checked me in were great and helpful. Although the reason for my visit was not as severe as other patients in the ER, I was still treated promptly. I will definitely be back if needed.

R
4 years ago

I have been Using this hospital for year's! Multip...

I have been Using this hospital for year's! Multiple family members have been in this facility. Never had any major issues! The nurses are always friendly and very attentive. The doctors have been pretty good too! I Would recommend this hospital! The emergency room is a bit to open for my taste! No where to sit away from someone that has the flu and such! Easy to see from street easy to get to! Plenty of parking and handicap accessible too!

A
4 years ago

I still cant believe this is legal.... It was a ro...

I still cant believe this is legal.... It was a rough year this year. My wife had a bad ear infection and had to go to the ER. She saw a doctor, the doctor told her it was an ear infection (we knew that) and said it could go away on its own. It didnt so she had to go back. This time the doctor saw her and gave her a prescription for an antibiotic.... Insurance was billed over $5K and we ended up paying $1K. This is with a good PPO. $5K for a prescription... This should be illegal. Also I did call the billing department, but they seem pretty used to these complaints and didnt seem to care.

p
4 years ago

First the positive: They did save my life.

First the positive: They did save my life.

The negative: I was rushed out of the Hospital very quickly, despite the fact that I was not yet able to stand, see straight, form a coherent sentence or even control my bodily functions.

Recently I needed to get a copy of my medical records from them. I dropped off a release of records form on a Monday and told them if at all possible I needed the records by the following Thursday (so in 10 days). I was told this wouldn't be a problem and that I would be billed when the records were sent. On friday evening I received a bill (much higher than that of any other hospital) stating that they wouldn't process my request until I prepaid. Concerned that I might not receive the records in time, I contacted them first thing on Monday and asked about picking up my records in person rather than have them mailed (still paying the full price). This request required me to make 7 phone calls between IOD (the company that handles these charges for them) and the hospital.

K
4 years ago

The worst experience I have ever had. My dad was d...

The worst experience I have ever had. My dad was diagnostic with lymphoma cancer. He was having reactions from his treatment. He went in at 5, they sent him home with medicine. He was in so much pain he had to go back at 2am. They treated him so bad. Wouldn't see him, he couldn't breath due such insane stomach pains. They could have cared less. He finally was seen by a doctor and then they treated him like a king after they realized what they missed when he first went in. They should have given him a X-ray when he was in at 5 and they didn't. They didn't even get his vitals. The doctor was shocked as much as my dad was. The staff in the emergency room was awful. It's disgusting how they treat people. Maybe the guy who was obesity checking people behind the desk could get a huge reality check. This emergency room used to have professionalism and it has gone extremely down hill. Maybe you should find staff that can actually function instead of ones that can barely move.

B
4 years ago

The ER at this hospital is HORRIBLE! Incompetent, ...

The ER at this hospital is HORRIBLE! Incompetent, rude, and SLOW! I Came in for help and they are so incompetent that after 3 different nurses poked and poked me and 2 hours of trying they still failed to get an IV in me! Not only that but the attitudes are ridiculous. I have been admitted here before and the nurses and doctors upstairs on the main floor are wonderful! It's just the ER dept

M
4 years ago

DO NOT GO TO THIS HOSPITAL! THEY DON'T CARE IF YOU...

DO NOT GO TO THIS HOSPITAL! THEY DON'T CARE IF YOU LIVE OR DIE! They just turned away a veteran with a hernia so bad that it's impacting his ability to walk! They told him to call a primary care physician! His legs are turning blue and they turned him away! Unbelievable. I'm disgusted by their lack of concern for human life!

A
4 years ago

We are so thankful for this place. We have spent s...

We are so thankful for this place. We have spent so much time in this hospital between my father in law, the birth and nicu stay with my daughter, other various accidents over the years and family members. They have always taken great care of us. I make it a point to come here over anywhere else

J
4 years ago

Just delivered here on October 28th with our first...

Just delivered here on October 28th with our first child. We had an absolutely amazing experience. The nursing staff was incredible and were very attentive and knowledgeable. We had a nurse named Carl who helped us through the whole delivery process and made it fun and enjoyable. He made me feel extremely comfortable and was very supportive. I can't say how much we appreciated him and couldn't say enough wonderful things about him. The follow up care was also appreciated and helped us find out important information. The lactation consultants were also very helpful. Overall just had a perfect experience and was very grateful for everyone who works there.

K
4 years ago

Wonderful hospital. I just love them. My boyfriend...

Wonderful hospital. I just love them. My boyfriend had a bad seizure late Saturday night and was admitted to the emergency room and then their neuro ICU. He was throwing up and had migraines and convulsions. I was so terrified. They got him sedated, did a CT scan, and kept him overnight. Got him plenty of fluids and kept checking on us. Their organization and professionalism are impressive. They were especially kind to me, as my boyfriend mostly slept, leaving me to be a sleepless, emotional trainwreck. They offered me food and were so nice to me. My boyfriend said he also felt that he got very good care. They were timely, as timely as a busy hospital can be, and they were always there if I had a question or needed something. His nurses Dustin, Nicole, and Jim are wonderful. Thank you to this hospital for caring for me and for someone who is so precious to me. Thank you so much!!!

E
4 years ago

Dr. Moran and RN Dana were so wonderful! Everyone ...

Dr. Moran and RN Dana were so wonderful! Everyone on the staff was so friendly even though we came in late at night. Everything was done efficiently and all questions were answered patiently. Thank you!

T
4 years ago

Would love to leave feedback directly with Luthera...

Would love to leave feedback directly with Lutheran Hospital regarding my husband's and my experience during our tour of the labor and delivery floor but can not find an appropriate email or feedback contact other than mailing address or phone contact number.

My husband and I toured the center as a precaution just in case our plans of delivering at our midwife center did not pan out. Anyone we've spoken to about their labor and delivery experience at Lutheran has had nothing but good things to say. So with that said, I have no issues with the hospital's care but I would like them to be aware of our experience touring the facility.

Our nurse tour guide was perfectly friendly and open to questions however her method of educating her tour participants was down right scary. I am a nurse myself and was appalled at how information regarding the process of labor and delivery was delivered to myself and fellow tour participants. Nursing school teaches new nurses how to educate patients in the best manner to promote retention and positive outcomes. As our tour guide went over important information regarding the labor and delivery at Lutheran she continued to interject her own personal opinion and paint the whole process in very negative light.
This included how moms would be basically starved once they arrive in labor but fathers and support persons could bring and eat whatever they wanted. She spoke of alternative laboring tools such as the exercise ball but interjected "but! it Hurts!" and the jetted tub... "but! once you get that epidural you'll be Stuck to that bed." Also, that birth is "Messy!" and you'll be smart to put on the hospital gown because your clothes will get "Ruined!" Other comments she made that really frustrated me included the infant murphy beds where "they can resuscitate ANY baby!" WHY are we resuscitating babies?!?! Yes the reality of childbirth is that some newborns need a little extra help when born but WHY would you choose to deliver this information in such a way that scares the crap out of these poor pregnant moms in their fragile hormonal state?! Additionally, safety procedures for protecting against infant abductions was delivered in such a way that I would imagine it left tour participants feeling very nervous of the potential threat.

I have no doubt that all of this information was well intentioned and meant to be reassuring to families choosing Lutheran as their delivery site. I am also in full agreement that these items should be discussed on a tour of a birthing floor. But, there is a MUCH better way to go about it than scaring the crap out of new and expecting families. Especially if they are not as fortunate to have an educated background.

All in all I just want to make sure Lutheran knows that they might want to look into who they choose to give these tours. It may even increase their patient population.

A
4 years ago

We had our son at Lutheran I would not recommend t...

We had our son at Lutheran I would not recommend that hospital. My son was 3 weeks early he only weighed 4 pounds and 14 ounces they never put him in the NICU when they should've. We took him for his two week checkup and he lost 4 ounces on what he lost already and his body temperature was low. They rushed him to denver health and he spent 6 days in the NICU and because of Lutherans mistakes we were hit with two hospital Bill's and a ambulance bill. Thanks to denver health my son is healthy and growing.

M
4 years ago

Wish I could make a 0 star rating. Because of the ...

Wish I could make a 0 star rating. Because of the OB not caring about me and rushing to get me out, she misread the Ultrasounds for my son. 2 nights later, my son died. She told me everything was fine. That the placenta was basically where it needed to be. What she failed to see was the placenta was coming off the wall and causing my large amount of bleeding and clotting. The Placenta was breached and put me into early labor. Now I am getting lawyers. I don't want this to ever happen to someone again. I am so sick and tired of these doctors rushing us out and not listening or paying attention. Something needs to be done.

V
4 years ago

i had surgery on my leg there yesterday. Had to ha...

i had surgery on my leg there yesterday. Had to have plates and screws put in there, very extensive and now painful surgery. When i came out of the anesthesia the nurse told me that they had to use double the meds to keep me under. I asked why and she told me, because you didn't tell us everything, something isn't adding up. I told her the day i got my prescription of percacets i took 2 every 6 hours because the pain was excruciating, but i already told you guys that. She said, no that wouldn't have done that. So i had to get into my personal business about making a mistake last year and getting a dui. I had to tell her that for the last 10 months i have been getting randomly drug tested every month so unless its for a medical reason im not allowed to do any drugs or alcohol. I asked the other nurse that came later about it in tears, because just getting out of surgery for the first time i felt pretty emotional, she said everyone is different and that sometimes happens. The other nurse came back and told me i cant take ibuprofen or any other antiimflamitory and that she wasnt going to give me any pain meds. I had to have my boyfriend talk to her too so i could have something to dull the pain. She wanted me to go home and suffer without anything right after surgery. Ive never been treated like this in all my life. That lady was profiling me as a drug addict and saying i was lying. I dont even want to go back there for my follow up in 2 weeks. My neighbor was telling me to pay a lawyer instead

S
4 years ago

Great staff - knowledgeable, attentive, polite, al...

Great staff - knowledgeable, attentive, polite, always there to ask if I needed anything. Successful results - no issues whatsoever. Extremely happy I chose this hospital to have my surgery at. Definitely the hospital I would go back to in case of need.

S
4 years ago

Before I had a major surgery and was going to be a...

Before I had a major surgery and was going to be admitted I read reviews on this hospital and they had me a bit apprehensive about even doing my procedure there...But I had the best experience and would HIGHLY recommend Luthern! Huge shout out to some of the nurses that took great care of me Joann, Tiffany, Polly, Jaiden, Alice, Amanda & Taara! Thank you ALL for being so passionate & caring

J
4 years ago

I must sing the praises of the Oncology staff at L...

I must sing the praises of the Oncology staff at Lutheran. They work tirelessly to take care of their patients, going above and beyond in every aspect. Going to the hospital, and certainly being diagnosed with Cancer is never on the top of someones list- but if the unthinkable happens- it's good to know that you have top notch medical staff at your finger tips.

I
4 years ago

I really wish that I could give negative stars to ...

I really wish that I could give negative stars to Lutheran. My wife found out that she may have cancer and she is pregnant which made matters worse of course. She was told to get a biopsy here to confirm. However, because she is here on a visa she is only eligible for emergency Medicare. This due to the fact that insurance companies will not ensure anyone whom is not fully legal. They told us the best they could do is offer us a discount at 5,600 for a biopsy. Then when I pressed in future they said they could maybe do 1,920 but they would need that in full. I told them I was young and was the only one working supporting a family of four. I asked if they could do a payment plan and they said that they could do 1,500 and the rest as payment plan. I explained I could not afford that and they said we could not come to the appointment unless we had the money. Hospitals should change their mission statement to: if you have money, and a lots of money, than come on in and we will treat you well. If you don t have money or insurance than we don t give a rats. We have no compassion unless you pay us to have it. Super frustrating to understand this is the way a hospital operates.

K
4 years ago

Nice environment and MOST staff. The exception bei...

Nice environment and MOST staff. The exception being ICU. .TERRIBLE treatment by Dr's! Rude, condescending and unwilling to listen!
The biggest problem seems to be STERILE INFECTION CONTROL! 2 family members went in WITHOUT infections, contracted severe infections in the hospital and they then RUSHED the family to remove life support and she DIED!
The other bacterial infection happened during childbirth, making mother and baby SICK!
We will never go to Lutheran again!!

A
4 years ago

We were here from Minnesota vistiting and supporti...

We were here from Minnesota vistiting and supporting our dad who was having colon cancer surgery. We were obviously all a little on edge. The staff at the Surgery Reception Center were amazing! The desk lady Ardyith was so sweet, kind, caring and very personable. The nurse liasion Laura was kind and got us blankets because it was chilly! She kept us very informed as he was coming out of surgery!! The nurse Phoebe who was in his room getting him prepped was awesome! Funny and made light if the situation! She would joke and laugh as we reminisced to keep all of our minds of the cancer. The anesthesiologist was very informative! Dr Wiebe was great at explaining everything that she was going to do. She let us ask as many questions we needed. All around experience was amazing!! We had a very comfortable experience! Thank you to all the staff that helped us through! CANCER SUCKS

T
4 years ago

I have taken all of my children here and they have...

I have taken all of my children here and they have missed diagnosed all four of them. My youngest was hospitalized with pneumonia for a week because They said he didn't have pneumonia and I took him to children's, by that time they could have treated him and he never would have ended up in the hospital for a week. I took my 12 year old in for an allergic reaction and told them not to give him benadryl and they did anyway and we ended up in Children's because he had an allergic reaction to the benadryl. This Hospital needs to be sued! If anyone makes a compliant all they do is document it and send you a letter of Apology and nothing is ever done! You are never allowed to see a Dr. only a Physicians assistant.

A
4 years ago

Nurses have been great every time I call. Only thi...

Nurses have been great every time I call. Only thing is their call Center reps need Empathy training. My father had a medical emergency and got admitted and I had a rep school me on how to ask for his room number. Not professional when I was trying to hold back tears. Every rep I've talked other than two have been curt and borderline rude. Love the staff on the floors! The Rn's, LPN's etc. are very professional and treat patients and family with great care and compassion.

T
4 years ago

My sister is here..the medical staff is great the ...

My sister is here..the medical staff is great the one star review is for the cafeteria only. They have no coke or Pepsi s -the real stuff any where in the hospital. Even the fountain drinks are diet only. No bottles no vending machines..non in the gift shop..hospital wide policy only diet soda...diet soda is so bad for you! If you are like me and addicted to the real coke or Pepsi and have to visit for long hours it is very frustrating. This is not a communist country and I don t appreciate being regulated on what I can eat or drink while visiting a patient.

E
4 years ago

Had twin girls here. Both born with severe jaundic...

Had twin girls here. Both born with severe jaundice. One was released while very sick while the mother and her sister were not. Ended up having to go to a Kaiser emergency room because they refused to care for my child. Kaiser then had to force Lutheran to readmit her for care so we could at least be together. Absolute worst nightmare. The term 'malpractice' certainly comes to mind

A
4 years ago

This is a wonderful health center!!! I delivered m...

This is a wonderful health center!!! I delivered my child here and had the best experience. The staff is very knowledgeable and caring, the building is clean and comfortable, and the red jello is delicious!!!

E
4 years ago

Gave birth at this hospital in 2018 and it was ama...

Gave birth at this hospital in 2018 and it was amazing. They have great birth classes to prepare you for your new baby which included a detailed tour of the birthing/baby areas. Even though we arrived after hours it was easy to get admitted. They offer an amazing breastfeeding support group three times a week to answer any questions related or not to breastfeeding.

R
4 years ago

PLEASE READ- IMPORTANT:

PLEASE READ- IMPORTANT:
I was seen at Lutheran Medical Center yesterday, 4/4/19. I was taken to their ER by the ambulance after I got into a scary accident because of a lady trying to run me off the road and ramming into my vehicle, supposedly cuz I cut her off. I m 7 months pregnant and I was in shock and scared about my baby. After they cleared me in the ER, they sent me to the labor and delivery unit to monitor my baby. The nurses asked me questions like normal to get my history and background. I mentioned to my nurse that I was on subtex a different version of suboxone, the nurse asked why I am on that medication and I told her that I am 9 months sober off of heroin. If anyone knows, that medicine is a opioid blocker and helps with relapse, cravings, anxiety, etc. well long story short.. after the doctors cleared me, the police officers talked to me about the accident.. it was a hit and run by the way.. the lady fled and they said everything was good, I was okay to go.. that my baby was fine... that I could be discharged. My nurse asked me to pee in a cup and told me it was a requirement to get a drug test on me due to my history, I was seriously confused on why she would ask this of me when they already collected my urine downstairs in the ER for other testing, did all the testing and work they needed to see if we were okay... I knew right away something wasn t right about her telling me she required me to do this. It made me feel uncomfortable right away and it felt like I was being discriminated against. This nurse was clearly judging me because of the meds I m on and my history. The main doctor said I could be discharged already.. I told my boyfriend what was going on and he got very upset told me she can not make me take a drug test and can t collect my urine, that this wasn t okay and we needed to leave.. so I started to tear up knowing I was just in this scary accident and cleared to leave, now this. The nurse came back in and asked if I had went pee for her. I said no, that they already cleared me to leave.. and that they had taken my urine in the ER and did all the tests that they needed too.. I also told her that I wanted to be discharged right away and that she didn t HAVE to have a drug test on me. The nurse got real nervous and got the discharge papers right away and we left. I am so upset I was treated like this and for an addict in recovery that has worked so hard for 9 months to stay sober.. to be asked of this when I was already cleared to go and after I was in a scary accident.. I know it wasn t okay. This nurse had no rights to do this and ask this of me, I hope my voice will be heard about this. I have reached out to a few upper managers at the hospital over the nurses and I am praying that this gets handled appropriately, I won t ever return to this hospital for ANYTHING and I will make sure everyone, NA, AA, my IOP councilors know about this incident and about how I was treated so unfairly cuz of my past and the meds I m on at this hospital. I flew all the way across the country for 3 months to go to rehab 9 months ago to get clean and have been clean since. How dare anyone judge someone of there past and because of what they have been through. I hope this nurse gets fired or written up at least.

M
4 years ago

I give this hospital 2 stars; not because of my st...

I give this hospital 2 stars; not because of my stays (which I give 4 stars), rather the shoddy treatment they gave my son earlier this year when he had a seizure and was transported there. In his extremely confused state, they asked if he took any medication. He interpreted this to mean whether he took hard drugs, and denied taking anything. They then searched his coat and found a pipe and a bowl of weed. Quickly, he was labeled a drug addict, and now it's forever in his chart. I still can't believe their lack of professionalism regarding my son. Had I been contacted to be there with him, it might have been a different story.

G
4 years ago

I got a cab to the ER and was there a total of 2 o...

I got a cab to the ER and was there a total of 2 or 3 hours which was shockingly fast. It was about 10AM on a Tuesday, but they seemed to be getting to people very quickly. There are also TVs in the exam rooms which was a nice plus and all of the staff were very cordial.

b
4 years ago

My dad's dieing of cancer. He was brought to the E...

My dad's dieing of cancer. He was brought to the ED for severe respiratory distress. He laid in bed for quite a few hours in urine soaked clothes. My brother, an EMT and myself, an RN for 25years 20 of those in one of the busiest level 1 trauma centers in Colorado, provided what comfort measures we could for my dad. The nurse came in once or twice and fiddled around for a minute and left. I asked for pillows or blankets to reposition my dad for comfort. Yeah he laid supine for the whole time he was in the ED, oh did I mention the urine soiled clothes? The nurse came in and brought 1 blanket which she proceeded to cover him with. As I type this we are still in the ED waiting for my dad to go to the floor. We were told he was ready to go up 45 minutes ago. Never did see an RT so I reposition/put the BiPap mask on correctly. Your welcome someone was there to do your job.

Z
4 years ago

Went in. Because my body tanked on 13lbs of fluid ...

Went in. Because my body tanked on 13lbs of fluid and I stopped urinating. They drew blood did xray, and then forgot I was there. You could here everyone laughing and talking at the front desk. I waited an extra hour, no one came back so I pulled out my IV and left.

C
4 years ago

Went in for abdominal pain that had been there wel...

Went in for abdominal pain that had been there well over 24 hours, to be admitted was rather long and I wanted to just say whatever I ll be fine and leave. But after I decided to go they called me up, did blood work and a CT scan. My results came back rather quickly and blessed they did I had acute appendicitis and if I would have left it may have ruptured. But Dr. Ashley Davis was rather informational and calming walking me through the procedure. They did my surgery immediately monitored me through the night and I loved both of my nurse Sarah and Erin.

O
4 years ago

Horrible, waited over an our with a very Ill girlf...

Horrible, waited over an our with a very Ill girlfriend and a screaming and very in pain child. They let everyone in here ahead of us leaving us the only ones waiting. They were rude when we asked about how long and they were not to friendly or fast at all...

J
4 years ago

5 stars over and over and over. The ER at Lutheran...

5 stars over and over and over. The ER at Lutheran as well as the care from everyone I met there was above and beyond anything I've experienced before. So glad to have this facility close by.

L
4 years ago

I had my baby in Lutheran's new Labor and Delivery...

I had my baby in Lutheran's new Labor and Delivery unit. Words can not even begin to express what a wonderful experience it was. It was my first time as a patient in a hospital so I was scared and nervous. The nurses walked us through step by step through the birth. Once our baby was born about 5 wonderful ladies came in to take care of the baby and I. They recorded our baby's first cry in a sweet card. They were amazing. The next 2 days were heaven in the recovery unit. The nurses took such amazingly good care of our family. I don't care where in the world I live, I'm going back to Lutheran for my next baby. Oh, their food is great too! Seriously, our stay was as nice as a getaway weekend. It was THAT good!

R
4 years ago

This started off as a 5 star service. I had some c...

This started off as a 5 star service. I had some chest problems and came in thinking heart attack. They were top of the line medically, the nurses were kind and food decent. The only reason this isn't a 5 star review is the discharge process.... Took some back and forth with the nurse to even get discharged. I think the ER became very busy and I understand that people dying come above me getting out of a hospital, but for 5-6 hours waiting and then being told I need to stay overnight at hospital (wouldn't say it but it was because doctor was busy and didn't have time for me.) But you must remember im paying high dollar for hospital services ane if not my my insurance company of whom I pay... Please fix your discharge process and do not threaten AMA if a patient wants to leave and a doctor isn't ready to discharge them (not for medical reasons but because he busy) that's NOT cool.... AMA makes patient pay for all of medical bill no insurance help.

J
4 years ago

It takes forever to get a nurse or a doctor to eve...

It takes forever to get a nurse or a doctor to even help you or get meds iam in the ICU and still can't get help the poked me 13 times for a iv and give me Ibuprofen for severe pain i hate this place i think i might just get this I v out and just got the liquor store

M
4 years ago

Went to labor and delivery on Christmas. They sent...

Went to labor and delivery on Christmas. They sent me home while I was in active labor. I went from a 1 cm to 4 cm in 2 hours and was in significant pain. They told me they couldn't help my labor with pitocin or breaking my water because it was Christmas Day. They discharged me with my blood pressure being 150/90 knowing that I have preeclampsia. I ended up going to St Joseph's where they treated me well and she was born later that morning.

M
4 years ago

Terrible horrible experience. They neglected my gr...

Terrible horrible experience. They neglected my grandmothers care since she first arrived. The Dr was rude and lacks empathy for an elderly person and their family. Since my grandmother arrived, they were heavily opinionated on hospice and never gave her the necessary treatment to give her a chance to live. They made up excuses for not giving her treatments because of her old age and her conditions. Sadly my grandmother passed away in their care from neglect. It s unfortunate that we put her care in their hands and received such poor care. Failed to realize that the patients they are treating are people s loved ones.

M
4 years ago

This place should be known as a morgue. Every expe...

This place should be known as a morgue. Every experience I've had here is bad. I had a seizure from a head injury, but was treated and marked a drug addict. Another time my Mom's heart was stopping, and they were refusing to do something about it till I was in tears crying for her life. Another time I almost got into a fight with a gaurd because he said I had no business here when I was visiting my stepdad, and drove across the state to see him. The gaurd said I had to leave and if I didn't he would make me. This hospital if you can even call it that should be shut down and re-staffed. I can't believe doctors are even allowed to act like this. This place gives a bad name to the medical field, and I'd rather go to any other hospital in this state than this chop shop for humans.

m
4 years ago

Horrible hospital. ED Was rude a disrespectful, in...

Horrible hospital. ED Was rude a disrespectful, intake manner horrible. Security and check out lady was immature and childish laughing because we could not see mom and and daughter and then turned it around on us saying it was our fault that we were staring and laughing. Horrible staff.

Exempla Lutheran Medical Center

Exempla Lutheran Medical Center

3.1