Used them for my wedding September of 2019 and the...
Used them for my wedding September of 2019 and they were absolutely wonderful! Super helpful staff and the best pricing I was able to find.
Used them for my wedding September of 2019 and they were absolutely wonderful! Super helpful staff and the best pricing I was able to find.
Very please wit this vendor, they were very helpful and made the experience a wonderful one. Their follow up to make sure I had everything covered - I couldn't have asked for better. Thank you so much for making my daughter's wedding perfect!
I don t recommend this company for your party needs! Horrible communication from staff. The owner is no help either.
Events to Remember provided table linens for my wedding reception. Nicole was easy to work with and very professional. I ordered simple ivory linens to be delivered and set-up before my wedding and picked up afterwards. After I placed my order and paid for the services, the rest was completely transparent to me. I just showed up at my reception and voila, linens! Would love to do business with them again.
Nicole is amazing and our experience with Events to Remember was excellent! Affordable quality and wonderful customer service!
I waited last minute for linens, honestly I was so consumed with everything else I forgot. They took care of us last minute and out tables were absolutely beautiful! Very helpful and great customer service. I would highly recommend them!!!
Events to Remember was great to work with and made our wedding linens look perfect. They were super accommodating with any changes and showed up early to set up.
Disappointed is an understatement. First, they dumped our rentals without giving us an opportunity to inventory and we were short tablecloths per our CONTRACT. Our CONTRACT stated part of the rental drapery fees included installation. We had to put them up ourselves, which included purchasing additional items to secure them. And they did not pick up our rental before we had to exit the venue the next day, which meant we were not given the opportunity to discuss their CONTRACTUL failures. Yet, they are charging us full replacement value for three tablecloths damaged by wax. What a racket, conning unsuspecting clients into restocking used and outdated equipment because it is in the CONTRACT! Funnny how their contractual obligation to us meant nothing, but ours to them justified hitting our account for an additional $346. See you in small claims court.
I loved renting from Events to Remember. Whenever I called or randomly showed up Nicole always knew my name and what I was renting. They were amazing!
Could not have asked for a better rental company for my wedding day! My husband and I were thrilled with how everything turned out! The linen options they have are fantastic and they even were willing to order in a new linen just for us. I highly recommend them to anyone looking for rentals for their wedding.
Events To Remember are absolutely amazing people to work with. Very friendly and helpful. Knew exactly what we were looking for and what colors we had in mind for our event. Keith was very kind and edited our order a few times with no complains. The quality of their linens and all the other items they have is awesome. Would definitely choose them again in the future and I have been recommending them to all my family and friends.
We used events to remember for all of our rentals for our wedding from glasses to silverware to tablecloths to easels to display our seating chart! Visit them and you can see everything they offer such as every tablecloth option. Nicole was so kind and helpful. Very easy to communicate with and make changes (due to changes here and there with guests). Arrived on time for the wedding and everything was just as we had hoped! Thank you events to remember for helping make our wedding amazing :)
This is a very deceiving place, they make you feel extremely welcomed and seem accessible but they are not. I truly believe some of the horrible reviews on here. While I did not have a bad experience overall I can say that Nicole, the showroom assistant or what not, has zero class, education, professionalism, and/or manners. She was all over the spectrum, being extremely "kind" at times and extremely "belligerent" others.
The only positive side was that their rentals are good quality and priced right. We picked up and dropped off, they seemed bothered by us doing that. The person that released the linen and went through it all with us at pick up was not the same one that received the linen. And of course, as stated on previous reviews, Nicole argued that we were missing items which were not on the contract or accounted for such as a milk crate used to transport the coffee machine.
Since the vast majority of our unpleasant experience occurred after the wedding, I would not recommend this place as its not worth the bitter experience but if you are not interested in decent customer service then I go for it.
I hired Events To Remember for my wedding linens and am so happy with the service they provided! Nicole and Keith were a dream to work with and communication was always easy and honest. My tables looked beautifully thanks to their quality linens.
I worked with Nicole and she made everything so easy! My wedding was in Bryan, TX and she made everything accessible over email. They delivered on time, picked up on time, and made my day go by so smoothly. On top of that, the linens were of great quality! Really made my wedding look magical!
Nicole was an amazing help. She is so caring and felt as if I was talking to a friend the entire time.
Very long review, but I wanted to explain exactly what happened so that people can know what to expect:
I used Events to Remember for my wedding based on a friend's good experience. I almost bought table cloths because it would have been cheaper, but my now-husband thought it would be better to use someone that had experience with our venue so that we would have all the right sizes. When I came in to get my original quote, the lady who helped me kind of had a know-it-all attitude, but I was okay with that because I thought she at least knew what she was doing. I had forgotten my table lay out and she said she knew everything from memory. However, when I got home I compared the quote to the layout and realized it was completely wrong. So I called back and re-ordered with the owner. I verified everything with the venue owner and thought I was all set.
The day of the wedding my dad picked up the linens and napkins and made the mistake of not counting everything at that time. When they (my family and the venue coordinator) started putting on the linens and napkins at the venue, they realized we were shorted 55 napkins and 1 table cloth. They tried calling Events to Remember, which had already closed, and then called every other rental place in town but finally had to run to Target and get some white napkins to incorporate with my blush napkins to try to make it look like it was on purpose. They had to rearrange all the tables so that they didn't have to use the one without a table cloth. Of course, I ended up hearing about this while I was getting ready for my big day, which really upset me and stressed me out.
I asked my friend to return the linens for me on Monday since we were already going to be gone on my honeymoon, and I explained to her what happened and asked her to see if they would refund the money for at least the napkins and linens we were missing. Whoever she dealt with was so rude to her that when my friend left, she went to her car and cried! I don't know what kind of customer service that is! My friend is extremely sweet and they basically called her a liar and wouldn't even recount the napkins and linens to see if they were wrong.
My husband called when we got back and after also encountering some snarky responses, was able to get a partial refund. I am happy I at least got this, but that doesn't make up for the way they treated my friend, having my family run around town the day of the wedding to find napkins, and having me stress out the day of my wedding. In my opinion, we paid these people a lot of money to do their job, so their shouldn't have been any mistakes, at least not that large of one. And they should have admitted when they were wrong or at the very least, been polite when listening to a complaint. I hate to leave a horrible review on a small business, but honestly, this place deserves it. I definitely do not recommend them!
Nicole was such a pleasure to work with! She's responsive, kind, and helpful. The whole process was a breeze. I placed my order early, 10 months in advance of our wedding date, and they were super flexible with changes along the way. We opted to pick up our rentals since we weren't renting anything big - a bit of a drive from Spring, but worth it for the price and quality! Highly recommend Events to Remember!