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K
3 years ago

I recently just purchase my first VW from Evans an...

I recently just purchase my first VW from Evans and I can say I was not disappointed. As soon as I walked in I had someone willing to help me find the vehicle I needed. Tanner the sales representative was very helpful in the process and made my life a lot easier. Unlike some dealers, some salespeople push you to buy the vehicle right there and then regardless your situation. Safe to say my salesperson Tanner was not like that at all. Like I said he was very patient and willing to work with me. Tanner and Zach made getting a car so easy, already having my paperwork ready and car ready to hit the road. Best experience at a dealership by far. Definitely recommend a VW.

-Kelly

B
3 years ago

Just purchased a new vehicle from this dealership ...

Just purchased a new vehicle from this dealership a few days ago.. I have to say these gentlemen really know how to do business and treat their customers well. A gentleman named Mario sold me my car, this guy was very punctual and patient during the process and made all the adjustments to fit my offer and get me out the door with a new vehicle. Nothing but greats vibes at Evans VW. Can t thank them enough!

J
3 years ago

Will not negotiate price at all, these guys/girls ...

Will not negotiate price at all, these guys/girls are a bunch of crooks that prey on individuals in need of a car and don't consider the financial well being of that individual (mind you I did not purchase a car from them).

They say they have "competitive" and "aggressive" pricing but that is in comparison to the other crooks in the area. I did my research and sure they are lower but compared to the Kelley Blue Book they were anywhere from $2500-6000 over the fair price of the vehicle and were not interested in working with me on the price. Instead they wanted me to come in first and then try to fix me on a certain price take me on a test drive and in the mean time, herd me through the loan process like livestock. Do not buy a car from these crooks, they are not looking to make a deal or come down on their prices, they want you to believe that they have the best price for the car you are interested although that may be everything but the truth.

L
3 years ago

Came and bought a car from Mike Wilcox . He helped...

Came and bought a car from Mike Wilcox . He helped us leave with a great deal on a VW . Very kind and cares for his customers even after the car is bought . Offered to show the features on the car to get the best results out of it , it really helped me out ! Happy to have made my first car purchase with him !

A
3 years ago

I went in knowing what I wanted and D'arco and Mar...

I went in knowing what I wanted and D'arco and Marcus made sure that I got exactly what I wanted. There were a few hiccups, not their fault at all. They made sure they made it right though and made sure I was getting the best deal. They truly care about their customers and want to make sure they are satisfied. I truly feel that they valued my opinion and did whatever they could in their power to make sure I was happy with my purchase.

I have been to other dealerships, and have never had such an amazing experience. These guys genuinely care about you and it shows. That is why I decided to get my car at Evans. You can tell when someone is just trying to sell you a car and when someone really has your best interest at heart. Marcus and D'arco searched and searched to find me the car I wanted and when it fell through, they kept searching and made it happen!! They are very good at what they do and I would highly recommend working with these gentleman. They do whatever it takes to please their customer and I will most definitely go to them in the future for any questions or concerns I may have because I know they will take care of us!!

A
3 years ago

Bought a 2011 Vw Tdi 90 days ago and haven't been ...

Bought a 2011 Vw Tdi 90 days ago and haven't been able to purchase tags yet. There is an issue with the tdi fix paper work. I was getting pretty frustrated with the delay but the dealer has made it right. They even sent a tech out the over an hour drive to place a dealer tag on the car until the issue is resolved. The GM seems to care about making sure their customers are happy and well taken care of.

J
3 years ago

I had the pleasure of purchasing a car with the he...

I had the pleasure of purchasing a car with the help of Tanner Kirchner. He made the process extremely easy; Tanner was very attentive, personable and knowledgeable. I truly appreciated his transparency and genuineness.

I highly recommend this dealership as anyone I came into contact with were very friendly, one can tell that customer satisfaction and finding a solid vehicle is truly their goal. I do not doubt that one would have an experience any less pleasing than my own.

J
3 years ago

Ryan Justice was my salesman. He made the purchase...

Ryan Justice was my salesman. He made the purchase if my Yukon Denali very easy and a pleasant experience! I would highly recommend this young man to anyone considering buying a new or used vehicle.

C
3 years ago

Came here after a terrible experience at another d...

Came here after a terrible experience at another dealership and Mike Wilcox totally up for it. He listened to what I was looking for and gave me a few options. He was detailed with information and even gave his own opinion. The financing side was even better. These guys want you to want and drive home in a car that fits you and your pocket. Leaving with a used 2014 Toyota Camry well with in my budget.

K
3 years ago

Tanner Kirchner, Carl, and Zack were wonderful to ...

Tanner Kirchner, Carl, and Zack were wonderful to work with. They knew exactly what we wanted and did not waste our time. We walked away knowing that we received a fair deal from a great dealership. This is the first time we have walked away from a car purchase completely satisfied. Highly recommend this dealership!

D
3 years ago

We had a great experience with Mike Wilcox. He was...

We had a great experience with Mike Wilcox. He was pleasant to work with, responded to my emails and texts quickly and made the overall experience pleasurable. We also dealt with Carl in Finance who made the transaction easy and efficient. Zach processed all our paperwork quickly and was pleasant as well. Overall a great buying experience. I would highly recommend.

T
3 years ago

I've bought/ leased all my VWs there! They're kind...

I've bought/ leased all my VWs there! They're kind and knowledgeableand and willing to go the extra mile to make sure you get what you are looking for... maybe more. Their service center is second to none! They get it fixed quickly and correctly and will even wash your vehicle afterwards, weather permitting! The staff is very personable and always pleasure to deal with. The only thing I'd wished I'd known/ been told was my most recent lease did not have the old usual maintenance all my other VWs had. I was surprised when I went in to get it checked out and the oil changed and was charged for it! What happened to Volkswagon free lease service? I'd love to have that back!

r
3 years ago

Mike Wilcox sold us a 2014 Beetle. He was very kn...

Mike Wilcox sold us a 2014 Beetle. He was very knowledgeable answered all our questions and took time to have conversations. He was also working with two other customers & never once did we feel neglected. We went to just look & a few short hours later we're driving home a great car. Keep up the good work Mike.
Rick & Lisa Clapp

A
3 years ago

Great Experience. The salesman, Mike Wilcox was ve...

Great Experience. The salesman, Mike Wilcox was very accommodating and easy to work with, he made the whole experience very pleasant. I ve been to a lot of dealerships and have interacted with a lot of salesmen, Mike and the guys at Evans are far superior than the rest and I will definitely return.

M
3 years ago

We have been searching for a vehicle for several m...

We have been searching for a vehicle for several months and received a great deal and service from Evans Volkswagen. Thank you Mike Wilcox for working with us and helping us out. Highly recommend the dealership!

C
3 years ago

mike Wilcox was very friendly and knowledgable abo...

mike Wilcox was very friendly and knowledgable about the jetta.. I have bought several cars over the years and by far this experience was the most pleasant. this was my first time leasing and every aspect was explained by mike and the staff we worked with. thanks you for doing a great job

A
3 years ago

Zach was an amazing guy to work with. He knew exac...

Zach was an amazing guy to work with. He knew exactly what we were looking for and was able to help us until we left. He has a great personality! Everyone we met at Evan's was very outgoing and friendly! We had a great experience, and I would reccomend using them to purchase a car in the future!

d
3 years ago

Mike Wilcox was an excellent salesman. He went ...

Mike Wilcox was an excellent salesman. He went above and beyond. We were purchasing my daughter s first car in her name. We had a couple of hiccups but Mike pushed on and got them worked out. He is awesome would highly recommend him for your next car.

W
3 years ago

Mike Wilcox did an excellent job working with me b...

Mike Wilcox did an excellent job working with me buy my Passat. We talked about several models and their options I am very happy about my new white Pasatt. The finance manger got the rate I needed to get the payment I was looking for

D
3 years ago

I had an excellent, hassle-free, car buying experi...

I had an excellent, hassle-free, car buying experience at Evans! Working with Zack Johnson and Zack Field was a pleasure! The GM, Jeff, even stopped by to congratulate us. We re happy to be a part of the Evans family! Love my new 2020 Tiguan SE!

L
3 years ago

Had a great experience buying a car here. They wer...

Had a great experience buying a car here. They were willing to work on price, and were courteous about me time. Tanner and Zach were both respectful of the fact that I didn't have much time to finish paperwork and they moved me to the top of the pile. Great guys to work with, and I would buy from them again.

S
3 years ago

Awesome and easy experience! Michael Wilcox was p...

Awesome and easy experience! Michael Wilcox was patient and easy to work with. This is the second vehicle we ve purchased from Evan s. Love their service, will always recommend friends and family here first!

L
3 years ago

I worked with Mike Wilcox on purchasing a used Jet...

I worked with Mike Wilcox on purchasing a used Jetta. Mike was great: personable, knowledgeable and low pressure. I'd work with him again and recommend him and/or his manager. They made me a deal that was hard to walk away from.

T
3 years ago

Very friendly staff. Helped me out alot. Jamie Han...

Very friendly staff. Helped me out alot. Jamie Hanlon did a great job getting me a great deal on a new 2019 Vw Tiguan with all of the options that I wanted on it. Iwould definitely recommend him to t

P
3 years ago

The car buying experience couldn't have been easie...

The car buying experience couldn't have been easier. Zach, Zack and Kassie were super helpful. It was a very positive experience - I can't think of a single thing they could improve upon. Thanks Evans VW!

R
3 years ago

The whole staff treated us very well. Our salesman...

The whole staff treated us very well. Our salesman Danny Cortes was very knowledgeable about the VW line of vehicles. They found us the Beetle that we wanted and Danny drove 2.5 hours to pick it up for us.

M
3 years ago

Friendly place, wonderful sales folks. Mike Wilcox...

Friendly place, wonderful sales folks. Mike Wilcox diligently worked to understand what was important to me and answer my questions completely. Highly recommend Evans Volkswagen if you are even thinking about buying a VW.

T
3 years ago

After spending time at 5 different dealers over a ...

After spending time at 5 different dealers over a two week period researching our options, we stopped at Evan's Volkswagen.

So to back up a bit, my wife and I were suffering from dealer fatigue. We had visited many dealers and dealt with all of the games they play. At that point we were tired and didnt want to go through the process again.

The VW Atlas was the last car to check out. I decided to reach out to them online first and tell them exactly what I needed and what price I could afford. Cassie took my information and worked with Mario to find exactly what we needed.

We got to the dealership and Mario met us at the door. What a fantastic experience! They had the car pulled inside the show room. Mario walked us through every feature and function. We test drove the Atlas and love it.

The next morning we decided we would purchase the vehicle and went back. Mario met us and gave us a gift from my wife's favorite place, which he remembered from the prior day. Wow what a surprise!

We went through the buying process, with no pressure applied to purchase any of the extras. Now we are happy owners of a beautiful car! Thank you Mario, Cassie and others who were very friendly for making our first VW car buying experience exceptional.

L
3 years ago

I never filled out any of these comments before, b...

I never filled out any of these comments before, but We had a very good experience working with Mike Wilcox, sale representative was proactive in providing us with clear and thorough information and ensuring that we where comfortable with everything we need he answer and question we had. He responded patiently and clearly. I highly recommend this dealership.

m
3 years ago

Worked with Mike Wilcox in buying a used Sportswag...

Worked with Mike Wilcox in buying a used Sportswagen. He was great! Patient with all my questions and very accommodating.

Financing department was relaxed but professional.

I d recommend this place for anyone looking to get a car.

Q
3 years ago

Had an amazing experience with buying my car from ...

Had an amazing experience with buying my car from Mike Wilcox at Evans Volkswagen. After totaling my car before the holidays I dreaded the thought of having to buy a new car. The process went smoother than I had planned, and I got a high quality car for a great price. Thank you!

D
3 years ago

Evans has always taken care of my families VW's an...

Evans has always taken care of my families VW's and BMW's. This time it ended up being a little more pricey than expected and Alex killed it for us. He worked things around to get us back on the road at the price we anticipated. Fabulous service - mechanically and customer-wise.

B
3 years ago

If I could leave a zero star review I could. Brot...

If I could leave a zero star review I could. Brother had went to his dealership this weekend to test drive a vehicle and get a loan for vehicle. Without even being told his credit was ran 5 times when under the impression it would be ran once, then the options could be discussed if further inquires are needed. Didn't happen. When called to figure out why that happened it showed as 5 hits, Ryan Justice said they would combine as one hit. Being completely false and lying to him. This is the LAST dealership I would trust with sending any of my personal financial information to be reviewed.

P
3 years ago

Bought a new VW at Evans today! Great experience s...

Bought a new VW at Evans today! Great experience start to finish with salesperson Mike Wilcox and manager Carl (whose card I seem to have misplaced in the excitement.) Women aren't always treated with respect during sales transaction but NOT THE CASE at Evans. I was treated fairly and respectfully. I got a great deal and was happy to drive away in only one visit! No games. No upsell. I have purchased many cars, but seldom drive away this satisfied. Highly recommend Evans!

D
3 years ago

Great service.

Great service.
We never felt forgotten, they communicated thru each process and always found a way to give us a good deal on the unexpected service needed. Plus they have complimentary car wash!

B
3 years ago

We bought our new 2019 Volkswagen GTI from Evans V...

We bought our new 2019 Volkswagen GTI from Evans VW. Jamie Hanlon was our sales person and he took good care of us. He is a straightforward guy and got us a great deal. He is very knowledgeable of all Volkswagen products. If you want a great deal come see Jamie.

C
3 years ago

I dealt with Mike Wilcox for the purchase of a veh...

I dealt with Mike Wilcox for the purchase of a vehicle. Great guy, he helped me quite a bit. The atmosphere is great and he made the experience worthwhile. I would certainly recommend going to this dealership.

D
3 years ago

I live out of state and Patrick Dromey (salesman a...

I live out of state and Patrick Dromey (salesman at Evans) and I were able to negotiate a deal on a 2018 Golf R. The negotiations took place over the phone and lasted maybe 30 minutes total. And just like that I was the owner of a new R. 2 days later My wife and I drove down from Michigan to finish the sale and pick up the car. While there I was able to come to terms with the dealership and they bought the car we drove down, thus allowing us to make the 4 hour trip back to Michigan together. This was an unexpected bonus since I didn't have to put the car up for sale and deal with all the "tire kickers" when we returned home. Patrick was a very friendly and professional guy and I would wholeheartedly recommend him if you're in the market for a car, even if you're not in the Dayton, OH area. Also, shout out to Marcus and Scott, two more assets to the dealership. My experience was so good that even though I live 4 hours away I wouldn't hesitate to buy from Patrick and Evans again. You should too!

B
3 years ago

Just bought a amazing new TDI from Evans Volkswage...

Just bought a amazing new TDI from Evans Volkswagen. The experience was amazing and I am extremely happy with the service they provided for my car buying experience. If your looking for a used car and want exceptional customer service go see Eric Westley. At Evans they really care about customer satisfaction.

H
3 years ago

Mike Wilcox was able to get me a great deal on a J...

Mike Wilcox was able to get me a great deal on a Jetta. Dealership had a good selection to choose from. Car was clean and in great shape. Mike was respectful of my budget and was thorough in explaining features and specs of the cars.

Z
3 years ago

Jamie Hanlon & the staff at Evans Volkswagen were ...

Jamie Hanlon & the staff at Evans Volkswagen were fantastic! They had everything ready for me to simply sign and drive! This is my second vehicle purchase from Jamie, as always he s incredible to work with.

S
3 years ago

Mike Wilcox and Ben Are amazing people here At Eva...

Mike Wilcox and Ben Are amazing people here At Evans Volkswagen made my dream become reality Thanks for againnmaking my family happy and safe I will forever be greatful. Christa Reynolds owner of a brand new car!!!!!!

M
3 years ago

My engine light went on... tried everything before...

My engine light went on... tried everything before making an appointment because I knew that including diagnostics the bill will run $100+. This place provided GREAT customer service from the moment I made my appointment. The manager Alex and the rest of the staff members at the service counter were extremely professional.
I went to the wrong place at first, but they still allowed me to come in although I was 20 minutes late. Relieved!
A text message was sent to me from the manager assuring me that I could text him if I had any questions while waiting for my car. Really!
He came back after an hour to let me know that my car was still under warranty and that all (including running diagnostics) was covered. Really!
He proceeded to tell me that my car will be ready in 10 minutes because they are washing it. Really!
All along, Alex was extremely professional, polite and informative.
What a difference from the other VW dealerships around the area.
This will be my go to place to have any work done on my VW from this point forward.
AMAZING Experience! GREAT Customer Service!!

T
3 years ago

Mike Wilcox

Mike Wilcox
Friendly, answered all questions, efficient

J
3 years ago

I have been looking for a car for three weeks and ...

I have been looking for a car for three weeks and getting really frustrated with the process.
Until I talked to Jamie Hamlin at Evans. He worked out the deal we wanted over the phone which was huge! He had the car ready when we got there an hour later.
Every other dealerships wanted us to come in before they would work anything out.
Jamie is great. All the perks from Evans are great too. They offer free oil changes, trade in bonuses, free car washes, airport shuttles and more .....

J
4 years ago

I purchased a used vehicle from Evans VW and had a...

I purchased a used vehicle from Evans VW and had a great experience. I saw the vehicle that I wanted on line, but lived out of state and had to drive 3 hrs to test drive. Other parties were interested, but they were willing to hold it for me until I arrived to test drive. The test drive and purchase process was an easy, smooth experience. Mike Wilcox took care of all the details and had me on my way with our new vehicle in a short amount of time. Great experience overall!!

A
4 years ago

Mike wilcox

Mike wilcox
Sale me a car with good deal

S
4 years ago

Our experience at Evans Volkswagen was great! Jami...

Our experience at Evans Volkswagen was great! Jamie Hanlon made the process of buying our pre-owned Kia easy from start to finish! He even went above and beyond to help us learn to install a carseat right on the lot. A+ service!

S
4 years ago

We worked with Mike Wilcox on finding a small car ...

We worked with Mike Wilcox on finding a small car for our high school driver. I usually hate the whole car buying experience. We spent most of our day off looking around all of the area dealerships. We stopped by Evans and found the used cars to be in a lot better shape and better cost to mileage. I was a little intimidated with it being a BMW and Volvo dealer, but I was treated very well, even though I was in a T-shirts and jeans. Mike knew the cars well. I had to arm twist sales staff at other dealerships to find cars I saw on their web sight. Mike was very helpful, but not smothering. Emails were returned promptly. I will return for my next car purchase.

J
4 years ago

Shopping/Buying a car is not something I enjoy, ac...

Shopping/Buying a car is not something I enjoy, actually I dread it. However these guys made it a much nicer experience. The customer service was great, and they were super easy to work with. I would highly recommend giving them a chance if you are in the market for a new vehicle!