Euro assurance Review

It went really well
I am happy to be insured by them

debit always on the date fixed at the time of the contract thank you for your seriousness

To flee, really I have never seen such a company, at the price level I can say not bad, but what concerns us more is the service, honestly the reception people they treated me badly, and even for the advisers at the beginning they were nice and when you take out a contract you just hope to hear their voices, I advise you to stay away from this company, and thank you.

Insurers who is taking the customer properly and responds well to the needs of our expectations

The information on the site does not correspond to reality.

Insured since 2010 at home with assistance, following a breakage of timing belt on the highway I tested your false assistance, result 175 euros at my expense (you have to break down more than 50 km from your home and we are only taken care of for 50 km, WHICH SCAM !!!!!!!!!!!!!!!)
NO RESPONSE FROM YOUR SERVICES
When my contract was terminated I was offered 10 euros reduction per month ???? It's easy and it proves that your tariffs mean nothing
It s when you need your confidence that you realize its usefulness,
So I go back in search of a real RELIABLE and EFFICIENT HONETE insurance in order to avoid wasting my money

I do not recommend to anybody bad incompetent personal service in addition I paid 88 euros to tell me that they can not insure me and of course he does not want to reimburse me it is thieves of the ecro and then he never calls you back and then yen does not have one that he speaks french it does not turn round in their head to avoid at all costs in the end my motorhome and not insured thank you euros insurance thief band

a star because impossible to put less ... distressing customer service, no professionalism, one is forced to do half of their job and harassed to get information, one wonders if they have studied in their field so they are incompetent, in short to zap very quickly !!!

Complaint sent more than 3 weeks ago by email. Several follow-up telephone calls and still no response despite the promise of a call back during the day. How would an important problem be managed? I fear the worst.

RUN AWAY. On 21/01/2019 I declared two claims (motorcycle road accidents), one occurred on 17/01/2019, the other on 21/01/2019. I was responsible for the first and it only took them a week to tell me that I will not be compensated. As for the second incident, while the other driver involved kept repeating that she was undeniably responsible at the scene of the accident, I still have no answer as to the responsibilities incurred THIRTEEN weeks later. the details of the witnesses to the accident were provided at the end of January but the related testimonials were only sent by the broker to the insurance company one month later, at the end of February. Without news, I have regularly reminded to be informed of the progress of the file, always "pending the return of the company" which never seems to come and refuses to restart regularly when I ask for it. I proceed to a new phone call on the 15/04/2019 which gives rise to an answer by email the following day: the insurance company did not in fact receive the testimony sent end of February and nobody took the trouble to check that the parts have been received. It seems that no one is following the file. On 24/04/2019 I send an email summarizing all these steps and asking for answers as well as a commercial gesture. No answer. I remember the next day which confirms to me however to have received my e-mail (but it is once again to me to fight so that my file is treated). During this call, I am told that the 7 weeks lost waiting for the company to receive the testimony are because "usually when an email is not distributed we receive a notification". I also explained that the costs of security (10 euros per day extras on the quote) remain my responsibility while the bike was initially deposited more than 80 days ago at the garage and that SEVEN WEEKS were lost for lack of followed. Concerning my damaged material (leather / boots / helmet), it is explained to me that it is for me to recontact the expert so that it can examine it and of course, concerning the commercial gesture, one systematically bypasses my question to avoid to answer them. I am still waiting for "a return of the company in the shortest time", meanwhile the bike does not start because after 3 months inactive at the garage, it is flat. Deaf ear as for my questions on this subject too, I imagine that it will remain at my charge, like the subscription of public transport which I have to pay for three months. And I must also resolve to depend on a colleague to go to my workouts but still no mention of this element over the phone. "It is not serious". In summary, unless you enjoy the galley without name, FUY AS SOON AND FAR AS POSSIBLE, otherwise good luck.

Contact persons listening.
Very serious services.

perso I am very good at home the only problem is that there is no platform on Saturday damage

me very disappointed he understands nothing it's been more than a week since i sent them the missing papers for insurance and as if by chance he did pa set he called us every day more the adviser who takes care of our file sucks i will probably remove my two car insurance

Insurance to avoid !!
I have been chasing after them for 1 month!
I am given a price over the phone and when my contract is finalized the price is not the same!
I've been told for 1 month "yes sir we will call you back" I am still waiting
Lack and professionalism and seriousness for my taste
Truly an insurance to FLEE !!!!!

for now, I am satisfied with the service, wishing not to be disappointed in the future. cordially.

It is not insurance.
In a few words: thieves, scammers, liars, profit.
These are all four things you need to know before you get trapped. You are warned, don't get ripped off.

Very competent people and the service is fast.
Very satisfied.

Efficient, overly smiling person can be heard on the phone, good approach. Remind you at the appointed time. She should move up the ladder quickly, she wants it.

I am sincere good luck to this person

Very good contact and advantageous price on my old pleasant auto insurance surprise because on several contacts and yes I had an advisor and the same which is rare on online insurance continue and thank you I recommend

Top, fast and efficient nothing to say a counselor to the small care I am in all respects satisfied

The price paid is not that announced by telephone !!!! It's a scam !!!

Run away !!! try other insurers take them from you but if you ever have a worry do not refund and the managers do not pass on the phone (meeting etc)! My companion had a flight attempt on his scooter with degradation, they want to pay 114 euros of 1520 euros that we confirmed the experts following the transfer of the vehicle!

Welcoming staff, who really explain to us in detail but
a bit expensive for my taste

Pleasant on the phone and quick when there is a problem to resolve it
thank you

I still have not received my green card to justify the insurance of my bike !!!!!
I find it unacceptable to have to print it myself! I do not even know that it is legal to print even your green insurance card ??

The insurance company Euro Insurance, benefits through its website of the lack of knowledge of the rights of users.
Indeed, in addition to offering online to any new customer an option when subscribing a car insurance contract
for a course of less than 8000 KM (which thereafter is only accessible to their clients over 3 years old),
this insurance quotes site, indicates (only in the final phase and after having sent all the supporting documents)
which supposes to have spent time with the council on the telephone, to arrive at expenses of files of the order of 120 euros
where the competition is in the 5 to 15 euros (CIC group for example).
Finally, when entering the application, the question asked is whether you were insured in the last 5 years,
Again, arbitrarily, you are told later that only insurance in France are admissible.
If in the past, this company was able to position itself on the internet and offer interesting offers,
it is the victim of its success, in the sense that it did not know, during its ascent, to integrate the expectations and requirements
new customers but also little consideration towards them, potential customers. the offers today are diversified and clearer.
Otherwise, I strongly advise against opening a contract with this company.

Very good telephone contact during my subscription: very clear and attentive.
Mr. Hajjouji is great.

I was asked for my credit card details in order to validate the payment. I said no, suddenly I was sent an email to make the online payment.
Suddenly, I am terminating, not because I have found better, but because your employees seem to scam customers.

Insurance to flee simply be very very careful it's escro ........

A truly efficient service from people who respect their commitments you deserve 5 stars as for teaching 20/20 is difficult to achieve maybe in the future

A good welcome
Advisor listening to the need good explanation for this person my manager I put a 9/10.
Very pro and super friendly clear to the questions asked.
Always available when I call if unavailable remind me in less than 2h it's great. Thank you to this lady.
Fred

I don't want to hear about this incompetent insurance anymore. scam people these the best.

To escape, my vehicle broke down and caught fire due to inclement weather, no advice and no coverage even for troubleshooting.
Just thieves and especially an audience that is not listening, pitiful service.
It is not enough simply to be insured to drive legally but you must also choose a good insurance that is at your disposal.
This insurance will bring you 0 help even when you are in danger or need advice.
I will discourage all those around me and anyone wishing to insure themselves in this insurance.

It is necessary to stop with your opinion with two bullets in order to annihilate the maximum possible of people when I saw the note 4 on google I was shocked yet you are classified the penultimate assurance on all the levels in France, so please Stop this scam.

Refund never obtained following a letter of agreement and despite several reminders (= dishonesty).
Behind the appearance of ease and friendliness can be seen a lot of incompetence, unfounded interpretations and red tape.
The platform correspondent is in Morocco, and among others, allowed me to point out that he could not afford the bike that I tried to insure.

The only weak point is the non-sending of the certificate and its sticker, because it is not reproducible.

What to say a scam, we ask for a guarantee increase in time and we call you when the date is out of time that the photos are not good so they can not do anything.
To flee anyway as soon as possible

Insured with them for a year they opened the door for me when all the others had closed it to me a huge thank you to them they often call to take news of their insured to know how to improve the quality of services really at the top I recommend

Hello I find it scandalous to take cancellation fees for a contract termination for a person who has died. I contacted your customer service on the phone to ask if the request had been taken into account. the person I had to inform me of 30 euros fee because it is a cancellation date anniversary is just scandalous of you!
cordially

Same opinion as the local guide Bertrand S
not to be recommended
I wanted to take out auto insurance on the phone and you receive contracts with you already ready for housing, you already receive withdrawals for the quotes, we said that by phone that it was quotes and finally you receive letters with the next withdrawals of the three or four insurance policies when you just wanted to take out insurance
As the local guide of Bertrand says it is limit of the swindle

At the top, thank you to my advisor, he took the time, a lot of time anyway to be able to help me register, very professional, attentive and attentive to what many of your competitors have forgotten. thank you

Insurance enclosure o top! I recommend without problems

Good contact, good information, fare satisfactory.
thank you,

To avoid ... Insurance of a scooter in aggravated risks, attractive proposal quoted price. Subscription and a week later: Sorry ah and strong price increase. A friend without the same problems, same process correct insurance and shortly after: sorry ah but we must change the price ...
A year and a half later I want to insure a motorbike (always aggravated risks), not a sports watch huh huh, just a Yam diversion 600 of 1999. Contrary to their claims on the website ... Ah sorry sir we do not provide motorcycles in aggravated risk /
Moral: I found cheaper to ensure the bike and all terminated at home. On the way the cancellation is charged 30 and that it does not speak anywhere.

It is the customer who pays the claims and it is they who are resilient, this insurance is a joke. To flee, even if you hesitate.

Hello, first this company does not deserve a star, but unfortunately I cannot give my opinion if I do not put a star, in fact the employers there that liars, at the level of communication they are null, after the subscription of contract they don't even respond. It's good, what matters to them is just making money. I advise you not to even try to bring closer to this company.

The person who took my name was very friendly, eager to talk, patient and my help a lot by being professional and giving me the right information! Small flat just I think it took a little expensive but it is nothing in connection with the person who answered me!

Insurance to leak big thief on the phone he understand nothing! It tell you yes we assure your vehicle you pay 175 euros of registration fees send you the registration card everything is clear we find the way to ensure a motorcycle twice as powerful and in addition you resilate from days to the year tomorrow with no correct explanation. Lost fees

Very well advised and followed by my teleoperator who managed the quote to the subscription of the insurance

Fast and friendly service, that I use since now for 1 year for cars and housing. A little long on the initial speech but it is their politeness formula ensuring that everything goes well. Discounts on multi-contracts that are superb! And especially the availability 7/7, handy

I find euro insurance really good I was not insured and yet it had been some time since I was not. I thank the lady I had for the welcome because the bed was more than perfect and very competent. And also my agent who was very competent.
Thank you.

the scam of the century .. to flee
on the site you will find very attractive offers which encourage you to take out this insurance.
in the internet offer you enter your bank details which give them access to direct debit directly and this without putting your (electronic) signature on the contract.
I find myself committed to this insurance without signing any contract.
The worst part is that I found myself terminating a contract that I did not valid or sign
so not only was I charged for the 1st contribution but I also have to pay to terminate a contract that I did not sign.

I'm not even talking to you about customer service advice, the worst of all

To flee, dishonest counselor who take so-called 60 fee for "state" and told me that I can retract if necessary, the recommended is received 17 days after the date of appeal and therefore the contract, suddenly I pay 120 while certifying me the refund. 120 for 17 days for a scooter 400 !!!! I am disgusted !! run away

The commercial service is catastrophic. The savings made are quickly lost when you get in touch with the teleoperators based in Morocco and unable to meet their commitments. I lost more than two hours on the phone to get a green card ... After more than two weeks. In short, an insurance pureplayer who seems unreliable. I hope that in the event of a claim, the advisers will be more efficient and responsive.

No!!!! suddenly I am informed that my daughter's insurance will be terminated because they no longer work with the "risk taker" and following a claim wrongly occurred, 10 months ago ... uhhhh the purpose of the insurance is 'sure right? to avoid!!!

Funny operation !!! Insured 12 days a scooter 50cc for ..... 60 euros ttc car record refused for a license suspension !! Amount based on a coefficient reduction wrong increase (validated to 1.00 for a justified 0.85 ...) to avoid! ! While I am already an hour client !!

Very incompetent staff that never explains what exactly needs to be provided from the start..Always always incomplete files with obligation to redo another contract each time on the pretext that the date is exceeded. Good way to bring money into their coffers since you must also pay each time a fee ... In short staff who can not explain anything and ask clearly. Serious lack of training or done on purpose? Absolutely peeved.

One star is already too much!
8 years and 4 months spent at home and 1 single claim declared, 100% responsible while others would have put 50/50! No compassion even minute about my accident where I could have stayed there if I had not had the salutary reflex to avoid the worst, no commercial gesture even symbolic and inappropriate reflections of the style "we do not force you to you to insure with us "," to circulate in 2 wheels "" to assume your responsibilities "...... By cons no reflection to take my contribution money which contributes to their salary! Vehicle in V.E.I and manage with a wrecker etc ....... In short, no support, even moral! Just good at taking my money and that's it!
And I do not even mention advisers according to the one you have on the phone who have different discourses in the management of your file!
So avoid because you never meet someone physically, everything happens by phone and email!
Go to a physical agency it will be much better!
AND I just discovered that there is better and cheaper elsewhere with a higher guarantee so goodbye this insurance which only cares about one thing: your contributions and nothing else!

Company with more than doubtful practices, to avoid at all costs: - impatient advisor who tells you that you are insured for police checks, but not really ...
- Counselor who pushes to make unpleasant assurances,
- company that refuses to insure you (discrimination?) and then charges you the time that the negotiation lasted. To flee.
Note that for 20 euros more per year, we have the parent company which has several offices open to the public in each department.

I have no problem at home I do not care about all they are very good

Hello.
Forced to put a star but the results of this totally incompetent broker are well below zero.
The conditions under which I terminate my contract are really pitiful, between incompetence and practices aimed at putting pressure on clients without legal basis. Go your way you will avoid unpleasant surprises.

I strongly advise against !!!
After being broken down 600 km from home, I wait 2h the tow truck that I finally ended up cancel because I am told that with my contract assistance 50kms the taxi brings me back to 50 kms ... And after go for it .... at your expense the train tickets or other
And if not, what are we paying for?

I finally slept in my car to get by on my own the next day.
I am working completely !!!! I have never seen this !!!

For now no damage to really give 100% of my opinion, but the phone service with Ms. Labelle c went very well at the level followed by my file! Very responsive and very patient