Euro assurance Review

really very disappointed with the home insurance service offered. A quote was made and had to be put in place so that a month later we learned that none of this had been done and that the basic rate offered had increased since then. The file fees were paid for nothing since ultimately we have to terminate the contract which is not at all the same as proposed at the start. No dialogue possible and multiple calls with different answers each time to end up on the fact that there is nothing for nothing

Satisfied with customer service, responsive and pleasant

Very well received on the phone insurer who understands the claims and assures you without problem I strongly recommend

phone insurance to flee
I had a contract with them for a vehicle, and sold this vehicle fairly quickly, so I sent two registered letters requesting the termination and the reimbursement of sums too much perceived, after a month, no response, I call them this morning and I am told that when we cancel with them there are costs and what I paid covered the costs so no reimbursement, I specify that I paid a month in advance and that the vehicle was insured 10 days.
c is the only auto insurance by phone that does this, I have other contracts elsewhere and in case of sale we reimburse too much perceived, so
INSURANCE TO LEAK, RIP TO THE POINT

Just a hunt I have not received my certificate Green g that the hoe to otherwise nothing to say very good insurance

Always answer my questions not waiting for hours for joindres I recommend

Good online advisor nothing to say about professionalism

They are incompetent !!!! I could not finalize my spouse's file to insure his car. They are still missing a paper when they were provided 2 times !!!! And the price is variable at the beginning we announced 85 and then we are told 120 per month !!!!!! ESCROCS TO FIRE !!!!!

If I could put less than one star I would do it because they deserve no star !!!!

Very very bad insurance! I do not advise you in any case! They are not understanding! They do not understand anything you call 3 times in the day you have 3 different people. And the 3 explains 3 different versions!

Potent swindler it's been months since I run behind them to resign with the law hamon, they never wanted, I had to threaten them to go to justice so that they terminate
AVOID BAND OF SCAMS

If I put 1 is because there is no 0. To flee, offers you a good price, once the documents together, its increases as if by magic. Yesterday 48 for a motorcycle, today 58 I resiliently.

TO FLEE, very very disappointed being a very good customer. I advise against

It is thieves to avoid this insurance I have never seen ... I am insured with the maaf and I was with axa and I have 50% of bonus and I never make of 15 years of driving accident, I took out insurance and asked for a statement of information which is normal, so I gave my two statements of information this luis de la maaf which is running for 9 months and this luis d'axa who at 2years at home and on the two raise it is marked down there is no disaster in the last 36 months after he asked me the statement of the old insurance because it do not do 36 months I contact the old insurance but there are more access to my file.
So euro-insurance, they call me and they tell me your file is not compliant, we will take you until January but in the event of an accident you are not covered (I have to pay 4 months) and you pay 30 euros for termination, I refuse to request termination by that it is not my fault. They sent me a registered letter that I am no longer insured with them and this termination will be recorded on the national file.
And my entourage they advised me to avoid this company it is thieves .....

Insurance just convenient if you are apprenticed to have a cheaper offer, on the other hand the service is faint. With a little experience on the road and without accidents, he has other cheaper and better options.

I strongly advise against. Taris much higher than the competition, for the same guarantees. Salespeople who find it difficult to understand the real purpose of the request. Promise to drop prices from the second month not implemented and for which they have found a vague excuse. Higher application fees than the competition. Gaps in customer follow-up.

to flee to flee to flee chaima to the phone insolent insolent of the customer even to 1euro a month I come to you more

FOLLOW POOR FOUS !!

Sabrina's response of 11/02/2019 fits perfectly with my remarks. They are carpet sellers who do not know their products. (see attached photo).

OPINION OF 09/02/2018:
Very bad experiences with this company (for motorcycle insurance).
Below for the curious, a return customer that I made them after an exchange with a customer advisor:

"To go into detail, I expect 3 things from a customer council.

1- Listening: I will take as an example the limititude of this gentleman to make sure that you are better, because with you I have a replacement vehicle in case of breakdown, but the devil financial contributions in case serious accident. While I make it clear to him that the VR DOES NOT INTERFERE!

2- Professionalism: I found it both mediocre and pitiful, to overwhelm the competition because it is supposedly couriers. But remember that she is your profession?

3- Do not take me for an idiot!
So, that's the greatness of this customer advisor. A beautiful moron. I remind them do it anyway, it's been almost 2 years that I'm at home. At the beginning of the contract I sent you the gray card that specifies the model of my bike.
And what difference does it make to find your mediocre employee?
The model between your quote and the quotation of the competition does not match. And guess who's wrong?

By dint of mediocrity, it will end with this knowledge and you will put the key under the door! "

FYI, I have a CB500F.

I don't know where all 4.1 stars come from (maybe employers or it is bought !!!)
I have taken out home insurance. they have to send the termination letter to the old insurer, but it was never done right. the first time they forgot to send it, and the second time they sent the letter to the wrong address.

I do not understand all these recent negative opinions. I was insured at home for a year and the care has always been very effective. Super communication, never waiting on the phone. A little expensive but I recommend.

they make very very unfair on the customers.
In a country like France. C incredible

They cashed money quickly but when they have to repay oddly it is not so fast and In addition it quibbles while they are in TOR.
I strongly advise against this insurance which in addition tutoi people without knowing them.
Where is the world going?
1 star but it's not yours
cordially

Quick and efficient adviser, thank you to Mohammed for assistance!

Bad faith! After three years at Euro-Assurance where everything went rather well, I decided to change insurer to pay less and the deductions continue to be made! "Yes it is normal that we continue to charge you, you had to see with your new insurer before, you should not change insurance etc ..." Beautiful scammers! TO FLEE FROM ANY EMERGENCY !!!

soon 2 years and still no refund of the loss of my motorcycle, I obviously advise against

Unpleasant staff on the phone, we feel oppressed, forced to go quickly to register at home, they must quickly give his RiB, quickly sign ..Bar cons, once they get you a problem, there it is not There is nobody else, you are told that another service will call back. I honestly think it's a scam.

You do not know how to open a PDF. And I was forced to ask for a mail to get my green card ... in short, very disappointed with your services.

Beware of this so-called insurance is a scam, it does not send you a green card, even provisional, it charges at the same time and customer service laughs at you 3000km from Paris making you believe that they are in France.

Telephone harassment without even having given my initial consent to be contacted the first time (RGPD?), Then multiple calls every day even on Saturday at 8:30.
The advisor is not for nothing but the policy of this company is outrageous.
Expenses to all goes without being informed, change of "insurance policy" in the course of contract without being informed either so change supposedly of the amount of the franchsie for example (goes from singles to weird double), tariffs excessively expensive for 50cc compared to AMV type competitors.
Then in case of disaster, everything is done so that you loose the case and therefore do not be reimbursed, you are asked to return 3 times the same document, we ask for new documents following each shipment and this for 5 months.
They wind us up from the start and take us clearly for idiots.
Scam and extremely bad customer service.
To flee. Do not subscribe after it's done they do not let you go.
Working myself in an insurance, I am shocked to see such a policy of forced (age) selling is intolerable.
Goodbye and forever!

Hello

TO AVOID...

The telephone service is deplorable.

I had to claim several times for my sticker which in passing earned me a fine thanks to the incompetent d of euroinsurance.

Then I had to call three times for my information statement.

And now I'm being harassed by your call.

TOO LATE YOU LOSE A CUSTOMER WITH MULTIPLE CONTRACTS

TO FLEE !!!!!!!!! I blocked my direct debits because my car was broken. I sent by post the documents which say that it was not received. He asks me 1000 euros ... ESCROC

The ads are funny and in addition, are not misleading ... so very very recommendable .

A bit of an obstacle course and I still haven't received anything.

Oh Euro-Insurance, it's easy to create an account and to put 5 stars, there is at least 20 people with 1 opinion only to come to put you 5 stars ... It's pipeau !!!!
Fortunately the real old customers are there to restore the truth, you are sneaky on contracts and you do not hesitate to consult with other insurance during litigation to pluck your insured. Here are your processes! I sincerely hope that you will close shop.
A former customer.

Modification of the tariff signed without notifying the insured and when you call them you are told that a utility can only be insured for a craftsman activity ... In short we explain how you use your incredible vehicle. Stupid and stupid teleoperator short SAV = 0.

Ps Thank you for the answer on google but once again next to the plate, you confirm change the use of the vehicle and the minimum is to prevent when you change the pricing justified or not. ... In short, do not try to save appearances and treat the problem, it will make you a better ad.

If I could put zero I would do this pseudo insurance wants to sweeten my bonus on the pretext that I am no longer insured for more than two years out a bonus has no validity in time only a surcharge can be applied after 3 years without insurance more I am monitor auto school and insured on the vehicles of my company but this is not taken into account by these scammers who does not even know their job and who fills for insurance does not have a legal service the best partner you will have will be the quality department that will only repeat what the sales department has told you in brief do not waste your time or money.

110th of expenses of files not to send the vignette, it is necessary to express itself even on paper float ... among others.

Hello,

I appeal to anyone who has had a non-responsible problem with euro auto insurance in order to stop their fraudulent practices. The post is not possible if at least one star has not been put!

Thieves!!!!!!!!! They canceled my mother's contract because he asked for a license for a car without a license, we agreed with her who canceled the contract but who reimbursed us, and they always tell us the same thing to wait. In addition we sent a mail with acknowledgment of receipt and they tell me that they have not received the mail but a few days ago another adviser told me very well that they had received the mail so it's already been 2 weeks. we are waiting for our refund !!!

The account manager was more than appreciable with clarity and efficiency. thank you
Jluc FB

They helped us well and they trusted us despite the costs of the lot, thank you very much

directly to the notary, quick contact by smartphone, electronic signature and instant shipment of the contract! Notary happy and me happy!
Congratulations for the patience and responsiveness of my interlocutor. Customer service at the top.

Insurance to avoid absolutely it is really very very rotten scammer just want us to pay unpleasant staying polite 1 star pke we can not put 0

So far very satisfied. An advisor who is attentive and efficient. Interesting rates Now it will remain to be seen in case of an incident if everything goes as well. For now I highly recommend.

Even give them one star is enough! Never make home! Counselors are incompetent, do not understand French, meet derogatory way and finally they are expensive for nothing. Insurance abject!

After creating a contract (debited from 130) no one answers my emails
Very disappointed !..

Quick subscription, immediate care.
Prices more than attractive and the guarantees are the same as with competitors, for much cheaper!

A scam !! Their practice makes me laugh softly! So I subscribe to an insurance contract so far so good. The contract rate for which I signed has been multiplied by three. After three monthly withdrawals the amount was suddenly revised upward without informing me. Well it was fast I opposed the levy and canceled my contract.
Second thing the customer service is based in the Maghreb, the operators are insolent I've never seen that! Before signing the contract everything is fine in case of disagreement you are bawling ... brief sacred experience.

Scammers of all kinds ...
Too bad I can not zero because he deserves it!

Cheap, fast I got assistance during a breakdown I was taken care of perfectly.

My caller on the phone was patient and very efficient. I am fully satisfied

Good advice and very good and pleasant interlocutor. Faster and more efficient. I strongly advise! Thank you .

It's been more than 3 weeks that I wait for my car insurance every day they call me for paper why they ask ps all of once I have not yet make my greeting card it's been 3 weeks that I bought my car do not do anything yet so I really regret I have to terminate

it takes time to buy insurance, one day is not enough.

The advisors are very friendly and very helpful but the big problem is the rates. Customer since 3 years with a penalty of 1.18 due to an accident more than a year ago my insurance is at an exorbitant price despite several contracts at home ... I made a vehicle transfer today that m It still cost 20 euros of fees. I was given a rate of 80 euros per month single third for an old break 306 while making a quote yesterday for the same vehicle with the same penalty other insurances take me half and all risk, same for my second vehicle insured. So I am waiting for the approach of the anniversary dates of my contracts and I will certainly leave, because economy of 110 euros per month by going to direct insurance.

announced no fees on the ad, false advertising, hyper speed contact, to force the sale!

Real crook collects the payment receive the documents but never sends the green card to flee

I am very disappointed by the lack of professionalism of the person who took my file.
Unclear on the documents to provide, on insurance prices, several useless reminders, agreed price that changes a few days later,
In summary, I do not intend to return to you.

No respect for the insured within this company.

To be compensated for water damage, you have to fight.

He does not respect the clauses of their contract.

On the other hand, to withdraw its policyholders, they are very punctual.

A company to flee !!!!!!!!!!

There is a lot to say (in negative), but I will be satisfied with two points: I have taken out a motorbike insurance (scooter 50 cm cubic) with them, for 70 euros TTC per month (at the simple third s' please !). Two days later, they call me back to tell me that the Algerian permit is not accepted to insure a 50 cubic cm, while there is a reciprocity agreement signed by the two states. In short, I terminate my contract and turn to a competitor and there surprise, the Algerian license is accepted (reciprocity requires) and the monthly payment for a single third is 25 euros including tax per month.

Second point, the customer service which is incompetent to say the least, we answer you "almost" with contempt (with a pathetic mastery of the French language). In short, I cannot advise you too strongly to avoid them.

WARNING!! Insurance who knows very well you collect but when it comes time to compensate it is not the same thing !! Many lies for you to sign their contract once you are caught in their nets it's over ....
Telephone counselors are incompetent none say the same thing he returns the ball !!
I do not recommend this insurance I have the experience believe me!

New customer at home.
I find myself now on foot!

Because they are not going to wait for the prefecture to issue the deffinitive registration for my vehicle. ..
Yet I sent them an ants paper which proves that the procedure is in progress.

On foot with the children because of a paper .. Thank you Euro-insurance!

It's a great SCAM !! Beware You !!, At the beginning they talk to you kindly to gain customers and once I have paid the advisor calls me immediately after and confirms that he is in the obligation to terminate the contract given my situation student with a foreign license ('which probably allows me to drive internationally') and the advisor asks me to send him an email for traceability or I write I wish to terminate my contract and that I will be reimbursed, a months after sending the email, always not reimbursed and I will never be, incompetent advisers and find it difficult to communicate in French the poor.

this rotten insurance and really thief he does not care about you that there is a problem honestly nallais not at home it serve for nothing he owes you money

Use it since years for my house & car. Great service, really responsive and friendly. Fair price. Good assistance for car. Overall really satisfy.

It's quite rare, but the whole site and interactive tools offered are functional, it's a pleasure!
just a small suggestion, to create in the section my account, a comprehensive and dated summary of all the elements provided, because to the question where am I? it's not easy to make a quick point.
cordially

Thank you very much for Mr Zakaria who works at euro-insurance

A big scam !!!
Pay attention really.

Very responsive to finalize the insurance of my vehicle, reachable late enough which is ideal with sometimes late working hours

Thieves! Behind the catchy slogan, the prices which increase without any reason from one year to another. To flee!!

I don't have insurance, it's just an irresponsible broker
I was insured at home in 2015 I have a non-responsible accident abroad no assistance no repatriation and no reimbursement until this day. They let me return to France with a damaged car from Tunisia via Italy with three young children. I will sue you for endangering the life of an ostrich
## I made this modification to announce to Internet users that I have just been blocked on FB following this notice and following their response below

Bad insurance, to avoid urgent. Home ... ZERO. Listen ... ZERO. Unfriendly staff, who hangs up on me regularly when they do not agree with me. We are customers, so what does a customer have?

10/10 or 5/5 it's you who see, they will always find a solution for you .... :)

I could write 1000 lines to describe their poor honesty but the email received from the person who has appraised my property several times on the request for this "insurance" is sufficient I think.

I quote: "hello your insurance called me and they are thieves, they will never reimburse you, they will always ask for something to justify in addition. Drop it and change insurance.
Have a good day"

A specific employee: Zakaria TRID deserves a slew of things and more on my mind

The house of justice and law of my city has been seized, the more time passes and the more my determination only grows I am ready to lose thousands of euros just to obtain justice know it.

Very professional in addition to being pleasant, service rendered and problem solved in a few minutes. Congratulations and thank you for the quality of the welcome!

I have been well informed. The answers to my questions were clear.

I am the victim of an abuse, unheard of in France, a country of law! I strongly advise against! A bad experience.

I have a student residence permit which will end in October. I buy my car, I honestly fill out the information and send the requested documents. To my surprise, the counselor asks me to renew my contract on the pretext that my residence permit is less than three months old and that I do not have proof of studies for the year 2020/2021.

I explain that I am in catching up and I will not be able to give proof for the year 2020/2021 before I validate or I redo the year. I explained that my residence permit which is given by the Prefecture of Police indicates the student mention until August but they do not want to know anything.

They forced me to sign for more than 17 euro per month, which is 87 euro instead of 70 euro.

The abuse is final and regrettable. I will honor my one year contract because I am honest. But I strongly advise against, a very bad experience, I regretted the advice of my friends not to subscribe to it.

No laws say that, but really none.

I thought about entering the BCT but I will still waste precious time for myself, because my life is not limited to that.

Fortunately, I have seen more companies with integrity and I keep a very good image. Unfortunately this is for months the first exception for me, I hope the only one.

One last word: I ADVISE AGAINST.

Be careful if you are euro insurance client Do not believe what he tells you at first, they always find an argument for not compensating people.
euro insurance =========================== scam

Castrophic the calls are retransmitted in the Maghreb, total incomprehension of the advisers on line. I had to start speaking Arabic so that we can explain ourselves more clearly congratulations.

Super advisor Mr. Omar ESSAOUD very pleasant and commercial.

euro incompetence. This is the name that best represents this insurance. A statement filed with the puppet agency, which was sent to them by email the same day by the pantin agent in January 2020. To date, their unjust claims service has still not received it and allows himself to blame the insured. Even better, insurance is not even approved with carglass, a car glazing brand created by the biggest insurance companies and which do not recognize euro insurance as real auto insurance which means that you are forced to advance the costs we are still waiting for reimbursement from the company. Very very very low level. to avoid urgently.