Erin's Snug Irish Pub Review

Great food, draft beer and service. Jerry did a great job with this place. I would recommend everyone to stop by.

Excellent service, food was outstanding. I will visit again.

Always impressed by the food and ambiance. The burger was a little dry this time but other food I had here was top notch.

Because my girlfriend is the best waitress and the service is excellent

Decent beer selection and good shepherd's pie. Noisy.

Always a good experience. Good selection of brews and cocktails. Food always good. A bit slow if busy, but if you're in a hurry you go to s fast food joint. Reasonable prices for kind of place. If your cheap, See above.

Amazing fish and chips and Reuben Sandwich! The kids ordered Mac n Cheese and Chicken Tenders off the kids menu and ate every bite! Might I also recommend a cup of chili! It was all so delicious! The waiters was also very sweet!

Good food
Frickin Painfully slow service

I just enjoyed their food. I always get fantastic service there. The place is neat and the cashiers are always very nice. Keep up the good work.

Very expensive location. Went for dinner with a large party and server was unable to manage the entire group. Difficult to even get a refill.

Wouldnt reverse their double charge to my card. Had to file a dispute with my bank. Food was ok but not worth a double charge totaling almost $200, and a lousy manager who provided no customer service, no appology, nothing.

Great food, Ambiance is pleasant, waitress was great with a positive attitude and very attentive to our needs. Dessert items are spectacular. Highly recommend

Good good, but there was no separation of the appetizers I ordered and main meal, felt like we were being rushed out.

Absolutely love the celtic atmosphere! The wait staff was so nice and friendly! I just didnt want to leave! The food was so amazing! There just aren't words! We will be back nany many times!! I can't wait to bring the wedding party here for dinner!!

Pricey for small portions. I ordered this irish strew, supposed to have beef tenderloin tips, which were hard to find in this small portion of basically a bowl of vegetable soup, for $15.99!? If you want Irish food here, the Shepard's pie has a much larger portion but still overpriced at $15.99. We actually stopped here looking for breakfast, but their breakfast menu options were blah, I could have gone to the local greasy spoon cafe for better breakfast choices. It is a lovely well decorated restaurant, with Irish flare, but poor Irish pub food choices, portions, and prices.

Great food, live the variety. The atmosphere compares to no other and the service is out standing.

Not a busy night for a weekend evening. We started at the bar and moved outside since it was nice out. We were not waited on at all and had to get up from our table if we wanted a drink refill. We eventually ended up going inside and getting a table, which we sat at for longer than necessary before having our order taken. The waitstaff didn't take the initiative to make sure customers were taken care of. There were plenty of staff members, and as stated before, NOT a busy night at all. Food was good, I had a salad which was fresh. The patio was inviting and the heaters for the bar were welcome when the sun went down.

Great bar. The food is over priced, in my opinion. But the bar atmosphere is a good time.

Giant selection of overpriced and underperforming food. Smelly carpets and subpar overall experience.

The place offers a large range of fresh food. I loved dining here. Staff members are always super nice, pricing is affordable and the place is always clean.

Horrible customer service, mediocre food. Over-priced as well.
I decided to order and pick-up curbside. When I called to order , the server was extremely rude and short with me. I wanted to hang up immediately and would have, if not for family at home expecting to try this place.
Fish and Chips were Culvers style, nothing special. The fish was also stuck to the paper that was placed in to-go container. So I couldn't even eat one whole side of each fish. Cole Slaw was warm and not good. We ordered the Brave Heart Cardiac Arrest cheese fries, they came all deconstructed and the toppings were all on side. I did not order them this way. Bummer!
Ordered the pretzels and cheese. Asked for extra cheese, did not receive it. Pretzels were hard and would not order again. I would hardly call them "pretzels".
Also, ordered the basket of fries with cheese on the side. Did not receive cheese and the fries were the skinny ones. Did not order the skinny ones. Entire meal was disappointing and will not be going back. Most disappointing was the rude server who took my order. (Tammy R)?

Do not recommend!

Nice mix of traditional Irish dishes and American dishes with an Irish twist.

Food was great and the place was full of old world charm.

A little pricey but the food was excellent.
Our waitress was excellent.

Irish Pub right in the hustle of Madtown. Walk threw that door and takes you right to Ireland. The decor sets you right into a authentic pub. Great food, great staff. Cozy and warm feeling while you eat. Moderate priced but you pay for quality. Everything cooked perfect. Has a great outside beer garden. This is the restaurant at the end of the rainbow.

We went on a Tuesday night to make sure they weren't packed and the service was still very slow. Took over 10 minutes to get our drinks. The hostess never smiled and neither did our waiter. The portions were very small and we had to order fries to just not feel hungry. They served me the most tasteless Cocanan and Shepard's Pie I have ever had and they are the only restaurant i have ever been to to make it with ground beef. The food was extremely bland. I give this place a 2 star because it was not horrible.

The food, the atmosphere, and the drinks were amazing! Tristan, our server, was fantastic as well!

I truly truly was so looking forward to this place. A beautiful building!!
And upscale menu. I don't want this place to lose business. We need to keep restaurants this pretty open.
But with that said. The food was just ok for the money . And that includes desert. A dried out slice of chocolate cake with cream cheese frosting that tasted sour.
Dinner was cold. And quality of fish is so poor . I rather eat at Culvers for their fish.
Staff was nice.
But please make better food for this place!
I cooked a delicious steak at home tonight just cuz I was so disappointed last night .
The manager compensated us. But I would have preferred a mouthwatering dinner!
Tx

Great wings and corned beef sandwich. Awesome beer selection to boot!

We were there for Mother's Day, and they were definitely swamped but the waitresses were thinking on their feet and were sharing tables to make sure that people were being efficiently waited on. Very large and tasty portions of food - the cardiac arrest one (with the red warning in the menu) was a bit overly salty but still very tasty. Food in general tasted a bit too salty as it came. Decor was typical - dark wood and dim lighting, nothing spectacular but "classic."

Several authentic Irish dishes on the menu. Great menu and beer selection. Short drive from I-90/94.

Stinks that the kitchen closes at 10 pm on a Friday night. Can't even get dessert or an appetizer to have with one drink. Won't stay for two for sure.

Guiness Pie was good. Could have been warmer. The puff pastry was a little disappointing. Good beer selection. Staff was nice.

Love going to Erins for the pretzels and chicken wings! James is always so nice and accomodating!
Warm and friendly place to relax and unwind.

The Disney World of Irish pubs. A little too big for my tastes, but the menu was awesome and they can pour a pint of Guiness properly, which is all that matters.

a little slow service on a quiet Saturday night. got there around 1015 with a buddy, we were staying in town for a golf trip just down the street at the Cambria hotel. Took a little while to get service and there was only maybe 10 people in there. The manager finally came over and got us a couple of beers. We had just heard some others at the end of the bar ordering appetizers, so we asked about 10 minutes later and they said the kitchen tries to close at 930. Really, on a Saturday night, you would expect people coming in for a drink later might want appetizers or something, so we were a little disappointed at that point - we had been on the road or golfing all day so we were looking for a little something since we didn't really eat dinner. Anyways, strong drinks, a good tap selection made up for it, not a huge deal just surprised they didn't keep serving some sort of late-night menu until 11 or so, especially with all the hotels around there - 4-5 within just a few blocks.

Great food. Our server was amazing (named Erin) definitely going back!

The steak I had was outstanding! The mushroom sauce provided the perfect balance.

Interior is beautiful. The waitress was well versed on the menu items. The meal was awesome. Highly recommended!

The service left something to be desired and the food was average. They had recently and abruptly made menu changes that caught my group off guard.

Absolutely will not return here again, food was horrendous and tasteless, undercooked fries. We had two meals and both orders of fries were undercooked, and soggy. It shocks me how a place putting out this type of food quality can even stay in business. If you like your food with flavor, try somewhere else.

I asked for a whiskey on ice. I was charged $1.75 for 6 ice cubes in my drink...which was watered. I ordered bangers and mash. Didn't want the mashed potatoes asked for vegetables instead. Didn't get them. Was told it couldn't be done. They were good bangers but not worth $5.00 a piece. The waitress' attitude was that's the way it is not my problem. My opinion pass it by. Not worth the food or the drink.

I have been here quite a few times, it us a great cozy place for drinks. I was not impressed by the waitstaff the handful of times that I had dined.

Great food! Have enjoyed everything I've ordered so far

Excellent atmosphere and food. Old World Irish style

We were there on St. Patrick's day and it was pretty busy. Food was decent. Drinks are a bit overpriced for what you get. Pretty dark inside, but it fits the atmosphere. The outdoor area is nice when it's not so cold. They have a nice big bonfire by the outdoor bar.

Loved This! Loved the atmoshpere and the server was funny and attentive! Food was amazing and loved the Blood Red Irish Ale

By far the best pub I've ever been to. Interior is just Devine. The outdoor area has it's own bar and several tables, along with a fireplace.

Selection of beer and spirits is something that even the finest in Milwaukee would be jealous of.

The food is just....it makes your mouth water. The pretzels are the best appetizer you'll ever get anywhere. Absolutely perfect.

Pretty cool place the food was good and waitress was very friendly.

Food is actually pretty decent but the customer service is always so terrible. Not worth the experience

Always a must stop when we go to Madison had something different everytime and never a bad meal!!!

Very slow service, waited over an hour to receive my Luke warm stew. Asked to be moved away from the doors leading to the patio, but we re denied due to being busy. Yet the corner table behind us was open the entire time we ate.

I used to love this place, the atmosphere, food and drinks. But, our last few visits have been disappointing. The food is not as good and portions have gotten smaller. Friday fish fry is no longer all you can eat and the price went up. The drinks were not as tasty. During our last visit we discussed finding a new spot!

The decor was great, but the flavors just weren't there for the price.

Everything was great here. Awesome place for a quick lunch break. We were able to eat amazing pulled pork sandwiches and the Irish cream cheesecake ( it is to die for!) With time to run to the gas station before our lunch break ended.

Decent food, good beer and whiskey selection. Nice outdoor area.

I got the Shepard s pie and the beef and other beef was higher quality. The potatoes were buttery/creamy. The dish had a simple seasoning done well. I wish the on tap Guinness experience was more complete with the recommended glass and not a plastic cup. Definitely the place to be on St Patrick s Day.

Happy to find a bar in Madison that serves Powers Irish Whiskey.

Great staff, decent prices, not impressed with any of the food.

Food amazing, plenty of drinks, can't wait to go again

Great food and great staff. Love the atmosphere! Try their mashers with cabbage! Loved it!