Erie County Medical Center Corporation

Erie County Medical Center Corporation Review

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A
3 years ago

I had a kidney stone. I had to first wait for 2 ho...

I had a kidney stone. I had to first wait for 2 hours in waiting room. Then wait for one hour for a nurse to come and take my blood sample, then wait for 5 hours for blood report to come all along....imagine the pain of kidney stone for so long time. They knew that I had kidney stone, but said it s just back pain probably to calm me down until the lab reports were there...I felt like dying that day....don t go here for Emergencies. Imagine if a person had a heart attack, he would probably die if waiting for 7 hours.

B
3 years ago

I dont Like the emergency department , the one mal...

I dont Like the emergency department , the one male or lady I couldnt Really identify the gender but was very rude towards me , I had a lot of serious problems going on with me and he told me he s or she is not holding me hostage and that I can Leave , and yes I left so if I do fall or hit my head or anything because it hurts to walk and I can Hold my weight down? Or if my headaches become more severe OR IF I still don t eat in these next few days , first ppl I will Blame is ECMC

i
3 years ago

Don't come here if you have a mental health crisis...

Don't come here if you have a mental health crisis, they are TERRIBLE. The adult ward is literally just paid baby sitting. They don't separate extreme cases (which made me feel super unsafe), they are low staffed, the staff barely do their job. I was only asked about my well being when my guardians complained, and only saw a doctor after they knew their patients were onto them about barely doing anything. There were always full beds as well. I will never be going here again, and I recommend all mental health patients to go elsewhere.

A
3 years ago

Very unprofessional rude , man told me if i didnt ...

Very unprofessional rude , man told me if i didnt want to get attended that he will go take care of another patient while im open wound bleeding ... then have me waiting in a room for 45 mins for a xray and ac is on in November super cold ask for a blanket and tell me no because im
Going for xrays just to wait another hour in a half before going for xrays

D
3 years ago

The CPEP program is heartless and cruel. The exper...

The CPEP program is heartless and cruel. The experience that my friend just endured yesterday was like stepping into the movie one flew over the cuckoo's nest. The poor girl needed help and they treated her as if she was a criminal. The nurses were cruel to her and should be ashamed of themselves for being inhuman. This is an example of mental health care at its worse!!!

J
3 years ago

On an afternoon when the ER was "buzzing" both my ...

On an afternoon when the ER was "buzzing" both my wife and I were treated promptly, professionally and with utmost courtesy. A wonderful team that works seamlessly under trying conditions. We left impressed.

C
3 years ago

Due to negligence on behalf of ECMC of Buffalo, N...

Due to negligence on behalf of ECMC of Buffalo, NY a loved one of so many who passed away on the 18th can not be properly embalmed nor viewed. The family and friends of Robert Pete Gonzalez Jr. will never be given the opportunity to have a proper goodbye and all our hearts are shattered. ECMC should have notified the family or transported "Juni" to a facility that could have accommodated based on the situation. Instead ECMC showed no compassion as they let his body lay in a room for 3 consecutive days without being preserved by a cooler. ECMC needs to accept the bad reviews just as they accept the good ones! They need to be held accountable for the negligence and answer this mourning family!

J
3 years ago

Very nice staff and dentist, honestly. And they do...

Very nice staff and dentist, honestly. And they do good dental work. But right now, after an extraction I'm in almost suicidal pain because ECMC has a policy against true pain management and would only prescribe Advil. Now I know there are a lot of junkies in this town but FFS pain is pain and I will not deal with doctors to whom pain management is not a priority. Will end up going to ER for pain now.

G
3 years ago

Very good for trauma, but average at best for othe...

Very good for trauma, but average at best for other maladies. The ER wait time is unreal, especially if you get admitted yo the hospital. I once had a cardiac emergency there and once they semi-stabilized me (they still couldn't maintain my blood pressure at an acceptable level) I laid on a gurney for just over hours waiting to get a bed on a medical floor for further treatment. And this wasn't my first time getting stuck in the ER for so long. Hopefully once they build the new ER this will no longer be as much of a problem. The doctors are so-so, but the RN's are absolutely wonderful and caring folks.

J
3 years ago

Got finger amputated. They fixed it but it took 6 ...

Got finger amputated. They fixed it but it took 6 hours and the nurse said it doesn't "look bad" and shrugged off pain. Just because I managed to attach it together and put it on ice doesn't mean its "not that bad".

M
3 years ago

I came to ECME in 1991 on a Helicopter in massive ...

I came to ECME in 1991 on a Helicopter in massive pieces I was hit head on at 100mph. Dr. Weinstein save my life and Dr. Bone put me back together it took 4 years but it worked. I was 30 at the time and I was able to raise my 2yr old to manhood and my daughter to adulthood. I will forever be grateful for this hospital and Dr. Larry Bone. Shelley Lorber

J
3 years ago

Wasn't sure what to expect, with it's history of n...

Wasn't sure what to expect, with it's history of needing government bailouts and the neighborhood it's in...but the Burn Unit ICU (the only one in the area) is outstanding! I couldn't believe the quality of care my father received there, and the staff couldn't have been more empathetic and competent. Couldn't recommend them more.

A
3 years ago

I am absolutely terrified of the dentist and they ...

I am absolutely terrified of the dentist and they stepped up and made me so comfortable. I needed an infected tooth pulled and they got it out with barely any pain. I needed more numbing than normal but the Dentist handled it like a pro. The staff was so nice and were not mean or condescending and respected my fear. All in all I was there for an hour and 12 minutes from start to finish. 10/10 recommend.

R
3 years ago

Awful awful service especially in the psychiatric ...

Awful awful service especially in the psychiatric emergency room. Awful environment for patients that are trying to get help. Get a new system to help people not put them in a worse environment. I will never go there for any services.

N
3 years ago

This hospital is by far the worst hospital I have ...

This hospital is by far the worst hospital I have ever been to in my entire life. I went there yesterday and the nurses and doctors seemed uneducated, didn't seem to understand why each patient is there for service after having paper works and information from the ambulance (they haven't seen me in over an hour to check on my concussion and give me an MRI after head pain and thought that one of my visitors were a doctor, but aren't you suppose to know who's the doctor in an environment like that one?) This place is downhill just ghetto and bad. The nurses.. I'm convinced they're sniffing something.. They make side comments, are rude, and nasty. Doctors doesn't have common sense either, careless, doesn't speak to you about anything. Poor communication. I sat in a dirty room alone until my visitors came and with the pain I was going through and I had a terrible headache from a concussion that could've been bad. I would've been dead if anything. Lucky enough my mom had to ask them about giving me an MRI because that's how much they care and don't care about their jobs of saving lives. I'm going to just say this once.. I attend college to work in the medical field and I have the heart, dedication, and work hard to acknowledge what I have to do to work around all these standards... So if you're NOT up to taking responsibilies, being an adult and helping others then WHY work in the medical field? ECMC you have a long way coming from being a great hospital... I'll never in my entire life go to this hospital again.. Even if I'm close to near death. It wasn't my first time but it's definitely a lesson learnt and my last. Waste of time, money, and support.

C
3 years ago

I was impressed at the information sessions on Kid...

I was impressed at the information sessions on Kidney Transplant. I have found that every person I meet doesn't matter what department they are from they are so nice & Happy Face. I got my Kidney there 3 years ago, thanks to them I am still here!

B
3 years ago

Horrible place, my family member has went to this ...

Horrible place, my family member has went to this hospital many times looking for psychiatric help and help with susbstance abuse and everytime is denied. WHY?? NY is suppose to be fighting a drug epidemic but are doing nothing to help someone who is reaching out for the help. The family member was told to go to a impacient rehab( which doesnt except the insurance that they have) so now what?? This family member is suicidal and this hospital doesnt seem to care. Thanks for nothing, would never send anyone here!!!!

J
3 years ago

I had an amazing experience with ECMC. Both pre-o...

I had an amazing experience with ECMC. Both pre-op and post-op. Dr. Anders in orthopedics was FANTASTIC. I m only just over 2 weeks after shattering my arm and I m practically back to normal. The incisions from surgery are so fine and thin I can tell he just did such a good job and I ll have minimal scarring. The entire team deserve a kudos. Job well done and thank you Dr. Anders!

J
3 years ago

Most disrespectful secretary I have ever had an en...

Most disrespectful secretary I have ever had an encounter with. Hung up on me before o received her name. My fiance has been trying to pay a bill with this hospital for a month now even though he had insurance at the time of service he was still charged, the bill is sitting on his credit report yet no one can find the account. Never had to work so hard at paying a bill in my life. Just choose a different hospital.

M
3 years ago

Experiences with ER and CPEP.

Experiences with ER and CPEP.
ER was slow as ERs always are but staff were kind and helpful. Staff members treated everyone, from forgetful drunks to those under arrest with compassion and professionalism.
CPEP was slow, but staff was neither kind nor helpful. Lack of compassion, kindness, or understanding is rampant, from technicians and security personnel up through psychologists. If you have a real issue and are in an acute state of crisis that requires mental health services you will not receive help here. You will not receive help here. You will be treated like an inmate, no one will tell you exactly where you are in the process, and you will have more anxiety from being there than when you came in. If you must go here, please consider these suggestions:
- If you don't have the phone number of someone you trust memorized, write it on your skin so you can stay in contact with someone. You won't have access to anything you bring with you until you are released.
- Your first evaluation is an interrogation. Don't let them scare you, don't let them intimidate you, slow down and speak your truth.
- Your nurse would rather eat Paula's Donuts in the glass cage. Make him/her come out and address your needs.
- The Patient Bill of Rights is attached to the wall in CPEP waiting room. Read it repeatedly and assert your rights as needed.
Real help is out there, I promise you that, but it is not here. Stay strong and get to the people who can help. People I love have had success with:
Best Self Behavioral Health - locations all over city
Community Concern - Derby and Hamburg

A
3 years ago

Dan in the pharmacy was unwilling to help. I work ...

Dan in the pharmacy was unwilling to help. I work for another local pharmacy and instead of providing assistance he argued with me and was not helpful at all. I will not be going back and will recommend my patients to a different pharmacy.

M
3 years ago

This place is a freaking joke I've showed up there...

This place is a freaking joke I've showed up there twice and they give you an IV and send you on your way never ever go here unless there is no other option their addiction and recovery is worthless not to mention the professional service from residents and attendings' are garbage

B
3 years ago

All these bad reviews certainly don't match my exp...

All these bad reviews certainly don't match my experience. I have had nothing but excellent care, and My nurses Justin, Amanda, and Lynn on the night shift were awesome. yes, I did have to wait for surgery, but it is a trauma center, and they are busy. I received excellent care from caring professionals.

K
3 years ago

As a former nursing agency recruiter and staffing ...

As a former nursing agency recruiter and staffing manager to most Buffalo Area hospitals, clinics, facilities, etc..I never dealt with ECMC until I personally needed their services. My Rehabilitation Neurologist only wanted me in Physical Therapy at ECMC..there was no other choice! I cannot say enough good about mt physical therapist and all the staff that I have met and spoken with including conversations with several drs and nurses that I met while at the hospital! I personally from what I did for a living look for and at things a bit closer than the average person. And due to the tv health care segs I did for several years to help people in different situations in everyday healthcare and health issues I tend to watch closely everything!! I WANT TO THANK ECMC for helping me when I really needed them and their services! I highly recommend them! :-)

M
3 years ago

Erie County Medical Center also known as ECMC dese...

Erie County Medical Center also known as ECMC deserves No stars, (unfortunately google doesn't allow 0 stars). As an educated well traveled cultured woman, the services and care at this facility in the Pysch ward is very questionable. The debate can be that no one enjoys going to seek mental care, however that point of view can be ruled out in this case scenerio. My daughter was feeling mentally ill to say it gently and she seeked help voluntarily. My daughter experienced possibly more trauma than care by staff under doctors care the refusal of involvement of supportive family members. The staff at ECMC need immediate training courses on empathy and cultural diversity. With these trainings can allow staff to educate and inform supportive families (within HIPPA guidelines) to assist indiviuals with sensitive mental health issues so that treatment and care can help and assist individals with mental health to overcome their illness successfully, so that live can resume as normal as can be. I don't want to pull out the race card but ECMC needs to understand that individuals come to their facilty to seek human care and the staff beliefs on people of color should stay in the parking lot as they enter the building to conduct their duties. I can't blame the staff when the higher officials of this facilty conducts and cultivates the culture of this ECMC, my message to you is that Black Lives do Matter, its 2017 we all bleed and have the same biological organs. To conclude I strongly believe that Training needs to be addressed at this Erie County Medical Center. Creating a beautiful looking facility is great, but the quality of care "Should" be thee utmost "Priority" and Importance at Erie County Medical Center.

C
3 years ago

I can not believe it I took a friend to the oral s...

I can not believe it I took a friend to the oral sy area for dental they had no record no x-rays but they did have a referal. Know I have to go back to the see the dentist who is right next door to the area for other consulation Really this is stupid. The worst part two other people the x-rays where lost too. If you need help do not call them. Three people in one setting really. If x-rays are send and no department is on it. Why not look and see what dept it may go to. I can tell a set of teeth from a foot just saying.

C
3 years ago

My mom was there and they were all friendly and he...

My mom was there and they were all friendly and helpful. Emergency was very efficient and the surgical team had an immediate plan and was also very friendly and kept us informed of everything.

a
3 years ago

CPEP is a horrible place none of the nurses care a...

CPEP is a horrible place none of the nurses care about you Dr. Matthew Ruggieri doesn't even give you a chance to explain to him whats wrong he likes to tell be what the thoughts are he needs to learn how to actually care I feel like he only cares about money and thats not right

D
3 years ago

we came to trauma care from Canada, the care my hu...

we came to trauma care from Canada, the care my husband received was absolutely wonderful, everyone was so attentive, competent and caring. There was no lying in the hall waiting for care, staff were kind , considerate and caring and we cannot say enough how impressed and pleased we are with the care he received. Even waiting in the waiting room while they worked on him, the staff kept me informed and the wait was not that long before I was allowed into the room where he was. The hospital was so clean and everyone did their best to help when ever we had a request. The nurses were there whenever the bell was rung, we did not wait hours for a nurse, doctors came to the room daily and we received a written report with the results of his CT scan, that is unheard of in Canada. His nurses on the 12th floor were sweet and so helpful, actually everyone was wonderful. We are so thankful that the EMT took him to your hospital because he got excellent care, from past experience in our country we know he would not have gotten that degree of care here. We are so thankful, cannot say enough how thankful and impressed we are and just want to let you know that we appreciate the care received. Richard and Dale Berry, Ridgeway Ontario

M
3 years ago

i was forced to stay in cpep for three days- the w...

i was forced to stay in cpep for three days- the worst three days of my entire life. prior to my discharge, the staff made me notify my parents of this despite me being a legal adult- saying that i couldn t leave until i did so. after being given two different medications on my first and last mornings there, i was finally given a THIRD medication that has had me unable to breathe properly and kept me in slight chest pain for the past two days. after getting out of that literal hell hole, myself and even my friends have noticed that i seem like a completely different person. i would give zero stars in a heartbeat if i could. save yourselves the inevitable trauma and go somewhere- ANYWHERE- else.

c
3 years ago

The nurse was ride on the report it said I was giv...

The nurse was ride on the report it said I was given dilata 5 times I only ha it 3 times obviously the nurse was shooting up. They are all drug addicts here all of them and I am stitting here waiting for back surgery duck these drug addict

N
3 years ago

Ecmc took my friend after he passed away for an au...

Ecmc took my friend after he passed away for an autopsy and left his body out after for 3 days, robbing his family of a proper burial! Their excuse was they didnt have a big enough cooler for his body. They took no accountability for this "mistake". They dont follow their mission statement- "to provide every patient the highest quality of care delivered with compassion". Their core values of excellence in all areas was not meet by any means. They abused this man's corpse with no compassion for their family.

S
3 years ago

Dont go there unless you're dying. Specialist wont...

Dont go there unless you're dying. Specialist wont return your call most likely. They're easy to push medicine(bandaid) and slow to fix the root problem. Been dealing with herniated disc in my neck. Seeing Dr. Steigman. He told me to go to "special kind of physical therapy" so I did. It did nothing.... I actually fixed my torn rotator cup by watching youtube videos... of "real specialist" who mock out doctors who send their patients to physical therapy for the long haul. Needless to say my torn rotator was fixed by me and research. But now left with a bulge area in my neck region(around c7) and of course Dr. Steigman never returns my calls. Quick to prescribe pain medicine. But slow to do anything for the actual recovery. One thing I learned through this car accident.... dont always trust doctors alone. After all look at the pain killer epidemic. Do lots of research on your own. And dont be afraid to complain our bodies are the highest investments we have. I KNOW FOR A FACT IF I DONT GET A CALL BACK FROM STEIGMAN NEXT WEEK ILL BE CONTACTING PLENTY OF PLACES TO GET THINGS ROLLING. Not sure if it's the ladies behind the counter not telling him or him just being lazy.

S
3 years ago

I experienced WONDERFUL care and treatment for out...

I experienced WONDERFUL care and treatment for outpatient surgery! From the registration to transport to my car. EVERY PERSON was so pleasant and caring. The entire process ran as smoothly as a fine clock. They made be feel very comfortable and took away all my concerns. My gratitude highest regards to all your amazing staff!! Thank you!

S
3 years ago

I hold ECMC personally responsible for the neglec...

I hold ECMC personally responsible for the neglect that they showed my brother, Robert Pete Gonzalez Jr, after his passing on 6/18/2018 when they knowingly left his body lay on a table after his autopsy for several days. His body was unable to be property prepared for an open casket viewing for his family robbing us all of our finally chance to gaze upon his face one last time. Their reasoning for this is because they say their facility has no refrigerated area to hold someone of my brother's body size. There are other hospitals within the area that are equipped with a refrigerated system large enough for this situation but the lack of professional and personal care for the deceased was not in their best interest it seems. Thanks to ECMC I will not get the chance to say goodbye to my only brother face to face. Their mission statement states, To provide every patient with the highest quality of care delivered with compassion. Where is the care and compassion in this?

B
3 years ago

Incredibly fast, caring, and professional staff. W...

Incredibly fast, caring, and professional staff. We were in the waiting room for 10 MINUTES before my father was given a room and met with a doctor. Within an hour he was given several tests and met with the on duty specialists. He was constantly offered water, blankets and anything else he could need. I highly recommend this hospital if you or you loved ones are in need of emergency medical services.

C
3 years ago

Once you enter, you'll never get out. I was in the...

Once you enter, you'll never get out. I was in the psychiatric ward. They do not allow visitors in. People who needed to get out quickly for family, pets or work were trapped there even if they checked themselves in. The phone was broken. They talk about medical information right in the open.

M
3 years ago

Not my experience but witnessed it for a family me...

Not my experience but witnessed it for a family member. Nurses very unprofessional and speak very rudely to patients. She said it was cold in her room nurse stated it was warm enough and that it was "project hot" meaning it was hot like the apartments be in public housing. Her room was always filthy. She was served her food always in an unappealing mannner and it was always cold. How can a hospital not have enough gowns for there patients. It should have closed down when it Edward J Myer Memorial.

e
3 years ago

Sooo I been here for almost a month already for my...

Sooo I been here for almost a month already for my boyfriend because he got into a serious accident where he was internally bleeding after only the 5th day of being in trauma care they told me and his mother he was not mentally and physically prepared to go upstairs and come to find out we get a call later that same day that he was MOVED UPSTAIRS to where he was placed in a room and later that night went unconscious because he couldn t BREATH properly and had to get rushed back down to trauma and when we asked for an explanation to has of why this happened even though we all knew he wasn t ready it was just for them to feel stupid they couldn t directly tell us a straight forward answer because they knew they were WRONG all because they wanted to rush him into a different unit to make some room it was just insulting and just disrespectful for most of the time being it s just been a hassle with specific nurses to care for his needs very disappointing

T
3 years ago

On December 5, 2019, I took my husband to the ECMC...

On December 5, 2019, I took my husband to the ECMC emergency room, I parked my vehicle in the disabled area, I handed the keys to the young man from Vallet parking (because they ask for them) at about two hours I left and no I saw my vehicle in the parking lot and asked why they had taken it out and the young man told me they were hospital rules, but they had put another vehicle that didn't even have a disabled card, I claimed the young man and he told me that vehicle It was theirs. I looked for the supervisor's number and they gave me his name (Jeff) I talked to him and he didn't solve anything. To sink the service further, when I left the hospital at 1 in the morning, there was another person waiting for someone from the Vallet parking lot who will look for his car in 20 minutes, then I asked in the emergency room if they could call someone and he replied that the cars were moving, another young woman arrived who had been waiting for an hour, we had to remove the keys from the tablet and find our cars by ourselves. The service is the worst I've seen. I do not recommend it.

L
3 years ago

DOESN'T EVEN DESERVE ONE STAR THEY HANG UP IN YOUR...

DOESN'T EVEN DESERVE ONE STAR THEY HANG UP IN YOUR FACE WHEN YOU WAIT ON HOLD FOREVER AND THEY DO IT BECAUSE THEY ARE LAZY. PURE LAZINESS.

I AM DISGUSTED.

I WOULD NEVER SUGGEST THIS HOSPITAL TO ANYONE.

THERE ARE MULTIPLE REASONS I CANT BEGIN TO WRITE ABOUT.

X
3 years ago

Worst experience ever, waited 3 hours so far with ...

Worst experience ever, waited 3 hours so far with a sick stomach and pain through out my body and watched several people come into the emergency waiting room and get a room way before any of the people who ve been here for hours have. Someone could be seriously ill and end up dying in here because they have to wait 6 hours to get a room. Unfair, horrible waiting time, workers are constantly just sitting around talking instead of working when people are hurt, sick and maybe even dying. I wouldn t recommend this hospital to anyone not even people who don t have insurance since they help with insurance.

M
3 years ago

Me and my husband are up in the new York area for ...

Me and my husband are up in the new York area for his work (we live in Missouri) and I was 12 weeks pregnant. I was bleeding pretty heavily so we went to this ER. Upon arrival the ER had people smoking in it, it stunk of alcohol and urine. We sat in the waiting room for 7 hours while they took back druggies and drunks who came in after us. They did NOT care that a pregnant women was bleeding heavily. My husband had to ask 3 times when we would be seen. We finally got taken back into a room and the nurse was rude and in a hurry. The resident had no idea what he was doing. Then the morning nurse and dr came and they were way way better! I unfortunately had a miscarriage. They set me up an appt at the Kensington OB for the following day to check levels. That was another bad experience in and of itself. If you're pregnant and having issues i urge you to go anywhere else!

S
3 years ago

This is my thoughts......did a Ambulance take you ...

This is my thoughts......did a Ambulance take you there or did YOU choose to go there.? There other hospitals in Buffalo.
My ER experience was unless your dying or have a heart issue in which case you were brought by ambulance you're going to have to wait....the ER nurse was great but the ER Doctors are over loaded.
ECMC is the only hospital that deals with Detox and a rehab unit 3/4 of the people that were there were had some sort of Detox issue....they do what they can////////////

C
3 years ago

If you have a child and they need mental health he...

If you have a child and they need mental health help. They will not help you here. The problem better be acute and displayed in front of them because they don't care if the cops witnessed unsafe harm to self or others, THEY have to see it. So you wasted 12 hours to be told to go home with your unstable child. They suck. Brylin is no different. Go to another county. They will help your child. 0 stars for wasting my time 1 star for sandwiches. Lawsuits WILL solve this.

A
3 years ago

How can one of the largest area hospitals not prop...

How can one of the largest area hospitals not properly care for a young man that has passed so to allow his family a proper goodbye. The excuse that they could not care properly for a man his size is unacceptable, Fonda way or transport him to a facility that can. Expedite the process for him to be cared for in a funeral home setting or communicate these issues with a family ahead of time. But everything is better in hindsite right? If no stars were possible that s what this review would have. Absolutely appalling treatment.

S
4 years ago

Staff there are so rude and ignorant. I suggested...

Staff there are so rude and ignorant. I suggested you go some where else for medical attention because they will not help you. this place is full of retarded low educated doctors. The place is full with crackheads begging you for money in side the hospital and out side of the hospital

J
4 years ago

In June of 2018, I was in a car accident and I was...

In June of 2018, I was in a car accident and I was a patient at ECMC. The nurses and staff were very nice and especially the staff in the rehabilitation unit were wonderful. A year later, I did a 5K walk in my area and finished 1st place in my age group. 1 year after breaking my pelvis in 2 places. I couldn't have done this without the care and support of the staff at ECMC. Thank you for all you do.
Jennifer DeWolf Sheridan, NY

C
4 years ago

1 star. Only because I cannot give 0. Been trying ...

1 star. Only because I cannot give 0. Been trying to book an appointment since November 21st of 2017 based on a referral from my Primary Care Physician. Not only has my doctors office called directly, they have misplaced my faxed information on two separate occasions. I have been in contact every day looking for a follow up of when I can book my appointment because I have made zero progress. As a result, the woman on the phone from today's update call became very short and rude as if I was inconveniencing her daily. This Sunday is 2 months and I still have not been able to book an appointment because they have misplaced the information. Diabetic neuropathy is like hot needles shooting through your body. No big deal, no rush....

A
4 years ago

Awful, horrible hospital. The nurses were incredib...

Awful, horrible hospital. The nurses were incredibly rude and were more concerned talking to each other about the number of times that they had been written up that week (hm, I wonder why they were getting written up so often?) than caring for patients. They didn't actually care about my well being, they just wanted to do the bare minimum possible and then charge me through the roof for staying overnight. DO NOT go to this hospital. Wish I could give negative stars.

J
4 years ago

The psych center is not the best. The doctor assig...

The psych center is not the best. The doctor assigned to my girlfriend was foreign, but he was extremely sexist and rude. The doctor also seemed to have very little understanding of the situation and just threw the standard medication for what ever he thought was wrong with her. The staff never answer calls nor do they respond back in a timely matter, which to me is a major concern when I'm sure many people have at-home medical emergencies. They keep patients integrated, so at times I'd see older men in an unknown psychological state stalking my girlfriend. And the staff didn't seem to care. I would never suggest someone go there.

T
4 years ago

My child is there for help and instead they have h...

My child is there for help and instead they have held him for more than 24 hours without giving him any of his medication in a violitile environment. He has not even been permitted to sleep. This place is not only not helping people it is guilty of terrible negligence and abuse and should be shut down. They are causing people seeking help to further deteriorate. He has not even seen a doctor and ia being told he won't see a doctor or receive meds until at least tomorrow. One of those meds control his blood pressure! Another young man was in the backgroud screaming about not getting seizure meds and the only response he got is to sit down because the doctor didnt order them so he isnt getting them!!! Medical negligence at it's finest!

L
4 years ago

THIS HOSPITAL HAS TAKEN CARE OF MY MOTHER 2 TIMES ...

THIS HOSPITAL HAS TAKEN CARE OF MY MOTHER 2 TIMES IN 2 YEARS .. WE HAVE HAD WONDERFUL NURSES & DRS. BOTH TIMES .. THEY ARE VERY KIND AND CARING .. VERY , VERY GOOD EXPERENCE WITH THEM .. THANK YOU ECMC

J
4 years ago

I love the morale, I was taken in immediately and ...

I love the morale, I was taken in immediately and they tried to make me as comfortable as possible and even though I was discharged a little before the last blood lab results came back the doctor called me to let me know I did in fact have the flu. Would recommend to anyone

e
4 years ago

Was refused contact info of person to have my sist...

Was refused contact info of person to have my sister transferred to another hospital would have given rating of zero stars or negative am contacting lawyer this facility has a history of denying people and their family their basic rights.

G
4 years ago

My previous rating has been removed. I guess they ...

My previous rating has been removed. I guess they don't actually want an honest rating system. unless its in a positive light
Long story short. I'll never go back the that emergency room I'll never recommend to anyone

T
4 years ago

Just overall slow service. The E.R department is h...

Just overall slow service. The E.R department is horrible. I was there last night for a allergic reaction and their was a guy spitting and puking in a bag in the waiting area. The couple leaves getting impatient leaving the bag etc on the floor. Freaking disgusting. Then i ended up leaving because i was sitting out there for 5 hours and still wasn't seen. I come in the next day in er department and the same bag and everything is still sitting in the exact same spot vomit in it everything. I will not be coming back to this er. The doctor that seen me was a sweetheart though thank good but overall service was unbelievable. I don't recommend going here unless its a 911 sort of emergency.

About Erie County Medical Center Corporation

Erie County Medical Center Corporation (ECMC) is a leading healthcare provider in Western New York. The hospital is a Level 1 Adult Trauma Center, and a regional center for burn care, behavioral health services, transplantation, cancer care, and rehabilitation. ECMC has been serving the community for over 100 years and has established itself as one of the most trusted medical centers in the region.

ECMC Hospital offers a wide range of medical services to patients from all walks of life. The hospital's trauma center provides emergency care to patients who have suffered serious injuries due to accidents or other traumatic events. ECMC's burn center is one of only two such centers in New York State and provides specialized care to patients with severe burns.

In addition to its trauma and burn centers, ECMC also offers comprehensive cancer care services. The hospital's oncology department provides state-of-the-art treatments for various types of cancer including breast cancer, lung cancer, prostate cancer, and more. Patients receive personalized treatment plans that are tailored to their specific needs.

ECMC Hospital is also known for its transplant program which includes kidney transplants as well as liver transplants. The hospital has an experienced team of transplant surgeons who work closely with patients throughout the entire process from evaluation through post-operative care.

Behavioral health services are another area where ECMC excels. The hospital's psychiatry department provides both inpatient and outpatient mental health services including individual therapy sessions as well as group therapy sessions.

Rehabilitation services at ECMC include physical therapy, occupational therapy, speech therapy, and more. Patients receive personalized treatment plans that are designed to help them regain their strength and mobility after an injury or illness.

ECMC Hospital is committed to providing high-quality healthcare services that meet the needs of its diverse patient population. The hospital employs over 3,000 staff members including physicians, nurses, therapists, social workers and support staff who work together to provide exceptional patient-centered care.

In addition to its clinical programs and services offered on-site at the main campus located on Grider Street in Buffalo NY., ECMC also operates several satellite clinics throughout Western New York offering primary care physician practices along with specialty clinics such as cardiology or orthopedics

Overall Erie County Medical Center Corporation (ECMC) stands out among other hospitals because it offers comprehensive medical programs that cater specifically towards each patient’s unique needs while providing top-notch quality service by highly trained professionals using state-of-the-art technology equipment available today making it one of the best hospitals not just locally but nationally too!

Erie County Medical Center Corporation

Erie County Medical Center Corporation

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