Michelle A

Review of Erie County Medical Center Cor...

Erie County Medical Center also known as ECMC dese...

Erie County Medical Center also known as ECMC deserves No stars, (unfortunately google doesn't allow 0 stars). As an educated well traveled cultured woman, the services and care at this facility in the Pysch ward is very questionable. The debate can be that no one enjoys going to seek mental care, however that point of view can be ruled out in this case scenerio. My daughter was feeling mentally ill to say it gently and she seeked help voluntarily. My daughter experienced possibly more trauma than care by staff under doctors care the refusal of involvement of supportive family members. The staff at ECMC need immediate training courses on empathy and cultural diversity. With these trainings can allow staff to educate and inform supportive families (within HIPPA guidelines) to assist indiviuals with sensitive mental health issues so that treatment and care can help and assist individals with mental health to overcome their illness successfully, so that live can resume as normal as can be. I don't want to pull out the race card but ECMC needs to understand that individuals come to their facilty to seek human care and the staff beliefs on people of color should stay in the parking lot as they enter the building to conduct their duties. I can't blame the staff when the higher officials of this facilty conducts and cultivates the culture of this ECMC, my message to you is that Black Lives do Matter, its 2017 we all bleed and have the same biological organs. To conclude I strongly believe that Training needs to be addressed at this Erie County Medical Center. Creating a beautiful looking facility is great, but the quality of care "Should" be thee utmost "Priority" and Importance at Erie County Medical Center.