EOLO SpA Reviews

With eolo, I hoped to have found an ISP that could provide me with a reliable Internet connection. Far from it! About 14 days ago, the connection broke every 5 minutes, just when I was supposed to have a three-hour working session ver the Web for which I would have been paid. Since last Saturday at 15 o'clock I have no connection at all. It was a beautiful, windless day without any incidents and the interruption occurred without any visible influences. At the weekend the eolo support is not available. A ticket was only answered when I called on Monday morning. Eolo takes the view that something is wrong with the antenna, although the event log clearly indicates that the eolo servers are not answering the PPP request. The height of insolence is that eolo still tells me that it is an external source of error and that I have to pay the repair costs myself. Will eolo call me to account if a mast falls down somewhere? My Internet connection, which is operated by eolo, does not work. I don't care much why that is so. But eolo proves to be not very customer-oriented. All documents are stubbornly in Italian, as is the helpdesk. It is not a good sign if an IT company is not able to communicate in English.

I write to communicate my dissent, after replacing the parable because of a technology change, the internet has not worked anymore.
Reported several times to the technical area with various excuses have opened after 2 days a ticket, to date despite the technician would like to make the repair intervention from the company take time, saying that by contract they have available 5 working days before being assigned the damage.
Shameful !!!

My company line has been experiencing speed issues for months. I have tried to perform every type of test possible, as suggested by the assistance, but the result has not changed. A couple of weeks ago I opened a report without having received a reply in the least.
I'm paying for ridiculous ADSL. A company to avoid like the plague, unprofessional and poorly qualified. Luckily for them is that I am in a mountain area where the classic line on the ground has not yet arrived otherwise I would have already canceled. Fools!

Service absent for days does not go like the rest when it rains but the always punctual money shame this and a scam

Excellent coverage, fast and powerful. The installation costs could be clearer. But overall we are satisfied

A lot of stuff. I've been away. Enviable environment and super canteen

Bad service, it's a legalized scam. On the internet you can find hundreds of negative reviews that explain everything there is to know about this company. Stay away!

An error was made due to the operator's negligence when the contract was stipulated. I wanted a quick installation, the standard one was made and I will have to wait 15 days. I asked for the resolution and the reimbursement they told me that it takes more than 30 days, but my money immediately took them from the credit card. In 2020 it is not possible to immediately repay what is given immediately ... or they do not want to make money for them. Congratulations on your seriousness ... you will go far.

An interesting reality also at the headquarters level.

The connection has been coming and going for months now. For those who work from home it is suicide! You are the worst!

I installed eolo for more than 2 years..but the 30 mega flag wavers I have "seen" them only for a few months! Then difficult to get to 20 .. finally from about a year on holidays and evening hours drops to 3/5 .. (congestion for high traffic ... the response of technical assistance) but I pay for 30!

Like all the other managers, they only want new customers: In the province of Varese, the 100 mega option has arrived, but it is reserved only for new customers. Like all the others, new customers are privileged to "number" and old customers are set aside. I thought it was a more serious company and attentive to customers but apparently .....

CAUTION!!!!
Do not sign a contract with eolo, they say that the coverage in the area c is, then the technician (good Christ, he advised me not to install it because the signal did not arrive) I have been waiting for the refund for a month, they told me 3 weeks ago that the credit of the refund had already been issued ... And I don't think it takes 3 weeks for the credit to arrive on the account.
I still haven't received the refund today 20/07/2020. I contacted anyone from eolo, they keep making fun of me that they have just issued the refund ...
Careless, thieves.
NOT RECOMMENDED !!!!!
DO NOT SIGN A CONTRACT WITH EOLO, YOU WILL REPOST!

After having sent a complaint email to the commercial assistance for a problem caused by one of their installers, I have not yet had an answer to date. Here is the email with the facts:
Good evening, I am writing to you about the intervention carried out today at our home to solve the problem of non-functioning of the antenna (due to the fall of the support pole and consequent breakage of the receptive parabola). The technician has found that your previous installation it had not been done correctly, as: the antenna had been positioned on a pole already present on the roof, without however checking that it was actually suitable for the support; the cable connected to the antenna was not the one you supplied, but the one we were already using with the previous operator was used; Today the technician therefore had to completely redo the work, not done correctly in your first intervention, making us pay for the installation again. Since the damage was caused by a negligence of your operator, we ask for reimbursement of the expenses incurred.

Eolo is only good at making promises. It sells lines with a minimum guaranteed minimum bandwidth that never reach the advertised speed. It is not cheap, the assistance responds even after a week or 14 days and the only answer they give is "the minimum bandwidth is respected", even when the line is completely absent because of them. Even worse is the applied QoS, each service is limited according to their preferences.

Excellent internet service, unclear communication with the customer, rates that mention the word forever even if it is not.
Description of misleading profiles.

You can still save yourself.

10 tips for not falling into the EOLO trap.
________________________________________________
Years of EOLO subscription and never a delayed payment and as a customer loyalty bonus I receive:

(1) Almost a month of COMPLETE interruption from the service due to TOTAL absence of the signal (not only to me) but on half northern Italy.

(2) No warning on the EOLO portal of work in progress or excuses for possible inconvenience in the respect and esteem of its customers who PAY.

(3) Zero operators respond to telephone assistance ... if not the usual UNNESSIVE spinning top of the digit 1 type 2 etc ...

(4) No email sent to subscribers to report faults in progress or various disservices.

(5) At the time of the Black Out I called the administration where they talk about and magically respond to the first ring.

(6) The mockery to request assistance by opening a ticket via personal area ... but pity that they are OFF LINE.

(7) Require prepayments for traffic not yet disbursed. (Enel sends the bill of consumption of the previous two-week EOLO for those not yet used)

(8) Features and specifications inconsistent with what was declared.

(9) For the contract recession do you apply a penalty percentage, and for my DISSERVICE what discount did I have?

(10) conclusion, after the recession I call back to send me a specialized technician and they ask me to be sorry because I abandon them.

The customer is always wrong.
The customer is only required at the time of expiry of the installment.
The customer MUST always and only pay.
The customer receives without allowing himself to object even the INCLUDED DISSERVICES which are OFFERED FOR FREE IN THE PRICE.
The customer has NO right to assert his reasons because the subscription is not an obligation, just read the contract.
The customer can not access the internet because he is unable to correctly manage the equipment while EOLO ALWAYS works in an EFFICIENT PERFECT and IMPECCABLE way.

The customer, the customer ... waving and floating on the net, he let himself be transported far away from a breath of wind, sorry I meant the bad wind of EOLO.

The poorest and most unstable connection I've ever had, non-existent assistance that never solves half a problem. Zero customer care only good at taking money. There is a fb group called problems with eolo that has 4k users all over Italy who every day complain about the same things. sconsigliatissima

Absurd to have to stay whole days without telephone line and internet .... in a company then! One failure after another ... And they don't get cheap!

Unfortunately, where I live I have no alternative ... slow connection and poor availability of sometimes rude customer service.
Paid one time for up grade antennas but it goes the same very bad at peak times and periods like August Christmas etc. Now with staying at home you don't go at all anymore, Eolo test 10 min ago 0.2 mbps, other than guaranteed minimum band.

Bad after-sales service and assistance.
One fine day EOLO decided to update the antenna and on their own initiative they sent a technician (who I later found to be known incompetent in the area) who, being unable to update, well thought of giving the technical knockout of the plant after 4 years that worked regularly. (And where I paid you REGULARLY I emphasize)
I tried in every way to make customers understand that perhaps it would have been the case to send a second inspection to check where the problem was but without any hesitation and with an exemplary indifference they closed the office contract telling me that : "If the knockout technician there are no alternatives but the withdrawal".
I hope that this comment can be read by someone who is not a simple employee who regularly has a salary in his arms, is that therefore he doesn't give a damn about my problem, but by some person who, within the company, has knowledge that a detractor customer like myself, as well as a problem and a significant cost in terms of image is an inexhaustible source of losses, especially in times like these where a bad review can be read by thousands of your potential customers.

Regards

Your former client.

They made fun of us! We paid for the installation in a second house in the Vergante. After two weeks the local technician called and gave us an appointment for a Saturday. We arrived on the day on the established day. The technician who answered the number from which we were given the appointment rudely said that the appointment did not appear to him. After several rebounds the call center called out of desperation. he directed us to the complaints center, and we had to find out for ourselves that this is not responding over the weekend. We therefore sent an email, to which they did not reply. We then recalled Eolo, to find out that for a new appointment we had to wait for a new call from the local technician after two weeks of stop due to the canceled appointment (?!). Furthermore the installation service was no longer available in the we, contrary to what was promised with the contract. Refund required CLOSED WITH EOLO!

exaggerated costs for a very poor service. At the limit of the scam.

I installed Eolo almost a year ago by joining the EOLO Super offer which gave a theoretical maximum speed of 30 Mbps. The installer mounted the antenna and showed us the speed that was actually close to that of the offer. Unfortunately, the speed has gradually decreased until it reaches 0.6 Mbps in the evening, 3 Mbps in the morning. From October to today we have opened at least 15 tickets and the answer is always the following:
"Dear XXX XXX,
below you can find the answer of our assistance to your support request:
following your report, we inform you that we have carried out remote technical checks and the line is working correctly.
However, we have detected a high traffic on the repeater to which your antenna is connected and this can lead to a slowing down of the connection speed in the most used time slots.
Although our devices are functioning properly, we understand that at the moment the speed of the line does not fully reflect your needs.
However, we would like to point out that our technicians are constantly working to improve the performance and capacity of the EOLO network. "

I decided to wait for the 2-year contract to not pay penalties. I should add that to fellow villagers who have requested it, he is guaranteed, by telephone, the maximum speed even if they have to connect to the same repeater already ultra congested.

Bad quality of service. The claimed download speed of 30 Mbps is a mirage. Almost constant line and connectivity problems and unrealistic customer service. They make clever use of covering areas of the country where people have no alternative. Don't make the mistake of falling for it.

I am sorry to have to issue such a negative review, from a company that seemed very solid and customer-focused on the outside.
Active a line in a country 15 minutes away even from Pavia, online tool to be sold and covered the service for 30 megabits. After weeks of waiting for the technicians (despite the invoice of EUR 60 with advance payment by SDD only 3 days after the activation request), I find myself with a KO during the installation due to technical impossibility, all done in a totally coarse way and hurried.
Moral of the story? For their contract with the client, written in a totally inaccurate and non-specific way (it is not clear if they consider the calendar or working days for the reimbursement), I am forced to wait a month and a half to get my money back, along with a host of neighbors who did the same procedure.
It 'so much harder SEPA issue a wire for your refund to users? Calling by telephone they say they are super-burdened by these things and I can't do anything to improve, by writing to the PEC they receive telegraphic and preset replies.
A joint action really should be done, to show that the customer has no reason to have to wait all these days for a repayment of such unfair amounts. I hope you can improve this one day. Greetings and good work.

the service has become bad and looks like a scam - they promise and charge 100 megs and in reality they are just 30, continuous lack of connection

Much more than what I expected.
A beautiful reality, very organized and welcoming.
It will be a pleasure to start collaborating with you.

From Saturday 11 to today I no longer have the ADSL the problem that they entrusted the maintenance to a contracted company that is not professional they tell you that you will be contacted by the technician who never calls, it seems a joke until I will terminate and end.

BAD!
You are only good at withholding money from people! Between customer service and website I don't know what is worse!

a line that had always worked at 30 mega is now 1 month that I write and phone to them because it works at 6 mega (like the option of an offer they sell, just make a 30mega switch -> 6 mega.

Impossible that a day it works, in the evening at a certain time 4 days a week it comes off and doesn't work. Every time, I have to work with the internet. I pay and I can't wait for all these infinite "internet not available".

Smoky and deceptive communication. I thought I had the line in 4 days. After 31 days I heard them today !!

Dissatisfied with the installation time. After payment made, after 2 weeks still waiting ... and they do not provide reliable information

Bad service. I have been paying for 30/3 Mbps for years. Average operation in the last few months around 3/1 Mbps. Days for replying to tickets. For a week without a line and they tell me they can't help me. Goodbye Aeolus ... go with the wind and never come back.

Here with the 100mega for now it's going very well, the line does not fall and the connection is excellent even in "peak" bands. You have to check the situation well in severe bad weather ... for now it's a 10+. You surf at a speed that remained a mirage with ADSL ...
Fast customer support, 2 phone calls, in total less than 2 minutes of waiting .........

Impeccable and performing line, average latency 14 ms

unfortunately the 30 mb are never there. Almost always between 2 and 4, it is shameful. I'm considering alternatives

Like all providers, Eolo loudly promotes an up to service. So 30/3 MB / s means that that's the maximum achievable speed. Nobody says it has to go at such a speed (although they are careful not to explain it in advertisements). The minimum guaranteed speed of Eolo is 128/256 Kb / s and they will communicate it to you only via technical support. To date, I have not been able to find any trace of this information anywhere (my fault, if anyone can help me I will be grateful). If I have not done wrong the calculations (the most experts correct me) this minimum band corresponds to about 3% of the advertised band (!).

The Eolo network is based on antennas (BTS), which cover limited areas of territory. The experience of each, therefore, is linked to the specific BTS to which he is connected. A technical problem on a BTS therefore manifests itself territorially in a limited way. This explains, therefore, why in my municipality, for example, it goes very badly, and in the next one very well: they are served by two different BTS.

Not all BTS are the same. Some are wired with optical fiber, others are based on radio links, which are much less efficient. There are therefore intrinsically less performing BTSs that saturate faster.

Eolo applies band limits to manage peak periods. It is not a mystery, it is specified in the contract. It is also true that almost all providers, even wired ones, have this clause. The point is that Aeolus applies these limitations very aggressively. There are therefore numerous reports of people who suddenly find themselves going, periodically or even permanently (for example, I have been in this situation for over 1 month) at 5% of the peak speed. This clue suggests that Aeolus practices OVERSELLING, which means (a bit like the best known airline overbooking) that they sell more contracts than BTS can handle at the promoted speed. As the number of subscribers grows, therefore, increasingly aggressive restrictions must be applied in order to continue providing the service to all. A bit as if an airline were to add seats by bringing the seats closer. Comfort is sacrificed. If you are in a still downloaded BTS, go to god, there is no question. If the area served by the BTS is sparsely populated, you have a good chance of continuing to do well for an indefinite time. However, Eolo has an interest in selling the service to as many people as possible and therefore in "optimizing" the performance of each BTS. If the area is densely populated, therefore, it is only a matter of time for the BTS to fill up and limitations triggered.

Aeolus is in an iron barrel from a contractual point of view! The market is very poorly regulated, no matter what AGCOM says. The law allows Aeolus to sell a service by promoting it with an up to which it is then absolutely not required to maintain. Therefore technical support is in a position to ignore angry users nicely. They limit above the limit of the (very low "minimum guaranteed band. Aeolus is okay, you have to keep paying and stay silent.

Absolute zero. from 3 months I have installed at home and from day problems. first antenna failure, now the modem is broken, the fact is that I pay for a service that I don't have. incompetent staff, teases you in the answers and cares highly. total disappointment

The worst company ever: he left us without a connection for almost 3 months with the technician on the phone confirming that there was no signal. Upon our decision to withdraw from the contract and to request a refund, they denied having said there was no signal and even charged us an additional 40.00 euros for the closure. Definitely the worst company ever!

Outrageous assistance. Hours of waiting to activate the outgoing telephone line. they hurriedly hijacked me several times to put me on hold for two hours and not receive any response. MY COMPANY NEEDS A TELEPHONE! is a LINE THAT EVENS US TO WORK !!! I AM SERIOUSLY ASSESSING TO ASK FOR DAMAGES ...

Learn to work! You are not serious!

Eolo has been installed for more than a year. (bisbino antenna) I am fine! (assistance apart). Solution that finally led me to free myself (after 30 years) from the "cunning" and disservices of the famous fixed operator T.

A piece of heart
Eolo is an innovative, serious company that offers high quality services.
There is a very high customer focus and a great team spirit.
The most advanced company in the entire province of Varese!

I had a bad experience with an office installation
Initially the speed was decent but after a certain period I get very bad.
I canceled and paid the penalty
Now I was thinking of a mobile alternative because in any case as connections we are after the third world only profits and disservices
Moral reading the negative reviews I think the wolf loses his hair but not the euro

Incorrect in the number, you subscribe and then they force you to switch to more expensive plans by closing the others and then if you want to leave they make you pay penalties.
Unwise, as soon as I can I will change with another.

A minute after signing the contract, even before I understand if the antenna installation is feasible, they scaled my money.
Having established that the aforementioned antenna could not be put on and therefore I could not use their services, they said they would reimburse me.
After 3 months, they don't reply to emails and I haven't reviewed my money yet

For years I have been Eolo and so far I have found myself very well in Everything ..

I joined the offer on their site to get 100 mb, in addition there were free secure network forever ... arrived the technician tells me that I can only install the 30 mb. I then find the surprise in my bill where I find myself paying more to have less. Motivation of eolo: not having been able to activate the 100 mb we have removed the packages on offer. Obviously all this I find out after 2 months at the first bill and they ask me for a penalty to cancel or change. Rude and non-existent customer service, in short, first-rate thieves.

Eolo has won guys to bring the connection in the digital divide of the whole province of Varese and all this in 10 years only respect .. Guido you will see that as soon as they have strengthened the infrastructures they will give the possibility you have old customers to proceed with the exchange at 100 it is imposed only to avoid that there is saturation of the cells and to guarantee an always functional service .. And it must also be said that in the province of Varese if it was not for Eolo we still had the 4mb if you were lucky that it was going;) greetings to all

terrible. we are a business that works with the internet and we have been walking for several weeks !!!!!!!!!!!!!!!!!!!!! after countless phone calls, they persist in not being there.
BAD

Excellent internet provider I live in an area without fiber (nepi VT) and with an embarrassing adsl connection .. with Eolo I surf well all day at the speed of 30 mb / s and an average latency of 22 milliseconds I state also that the BTS and 10 km so not really very close .. but I consider myself satisfied with the 100 megs

Eolo internet and phone calls, high efficiency, in case of problems they are solved in 24 maximum 48 hours but usually within 24 hours they solve. Efficient customer service, internet cost and national calls to landlines or mobile phones, very good and unlimited.At the end 31 euros per month I don't know or many, you are sure that the figure is that, you are sure that both the Internet and the telephone calls always work except for rare technical problems which, however, are promptly notified via email. In conclusion, in my opinion, the value for money is quite centered. Internet is actually a bit slow as a rule, sometimes even too much, so a tip to Eolo, to improve internet browsing by enhancing it according to your technology because today having a medium slow connection is not acceptable. Simple contract with no surprises. I highly recommend that you give us a little thought and in the meantime visit the website. I am fine with Eolo and I do not intend to change but Internet browsing must be significantly improved.

I took out an annual subscription but I only used it 7 days then it didn't work anymore, I'm still waiting after 20 days ... immediate cancellation !! forget Eolo

Simply thieves.
I hope they fail soon. If I could give less than one star I would. You and your autistic receptionists

Bad service !!! They say they give you the operator then they close your phone.

I requested technical assistance from the eolo call center and the operators opened a ticket for the inspection of a technician. Within 24 hours, Mr. Luciano Mora called me, a competent and diligent technician, who replaced the faulty antenna and restored the network.
Fully satisfied with the eolo service!

Good service starts, then weeks without business lines, Albanian call center after ritual and irritating message of several minutes with info of turning on and off their equipment. Embarrassing.

I have had a contract with Eolo for about three months. When nothing works to say, but now every 10 days the line goes to lockout, I have to disconnect the voltage, disconnect the dish for 15 minutes and after about 2 hours the connection "reappears". Reported the thing to the call center about 8 times ... answer: it is normal that every now and then it must reset the system ... I asked for a check on the system by one of their technicians .. answer: the cost of the exit is against me.
I have nothing else to add

The service was initially from 6 megs many years ago, it was fine, almost never at 6 fixed but it was acceptable since I couldn't have anything else, I recently upgraded to 20 megs ... For about 3 months it was fine, 16 .. 18 megs in download, using it a lot to play online was acceptable and even in this area the best that could be expected. Unfortunately it lasted those few months, after the connection became unstable turning when it was good at 5 ... 6 ... 8 mega maximum when it runs well when I called it was explained to me that there were 153 connected to a cell .. What is unacceptable! The service center mentioned that they were trying to move everyone to a cell or two so that they could then expand with other cells so that they could sort people out and make them go as fast as it should ... To date, even the virus emergency has worsened and still does not arrive at 1 mega until after 24:30 at night they "defend" themselves by explaining that due to the large influx of people at home and connected there are slowdowns, if they had proceeded to put more cells when it was time before making more contracts, the problem would not have been there.
Now having called me they tell me that at about 4 km there would even be a cell where he could provide me the 100 mega when I asked a few months ago it wasn't there .. change the antenna putting a link to 100 megs and how it will go ... If it improves I will modify my current review, now this is my experience.
"Thank you"

Unstable and unreliable network. After several calls to customer support, which he has tried with remote interventions, they open the technical assistance ticket. To my question of a response estimate, they tell me that I will be contacted within 5 working days

FROM STARS TO STALS
I have been with Eolo for 2 years ... at the beginning it was fine, for a year and more there is always a problem sometimes the connection is slow, other times it jumps, the ping to the stars .... Then the top of the top open an assistance ticket because the internet doesn't work and they tell you that the antenna is off, when it is properly powered ... then under lock down you tell me that there is a lot of traffic and the antennas are clogged ... and I think ok it can be ... .. now that we are in August what do you tell me that people are on vacation? sorry ... ... but when do I have to use your service at 4 in the morning when everyone is asleep? ... I'm sorry but first you need to upgrade the systems and give a good service to those who already have a contract, and then acquire other customers ... .. remember that the best advertising is customer satisfaction, which then speaks well of you ... unfortunately I cannot do it, that I certainly cannot recommend you to others .... waiting to switch to another provider. Best regards

EMBARASSING! ZERO seriousness. 30 MB that is there when NOBODY uses it. Continuous disconnections, band at times unusable. Years of tribulation for THEIR problems and not even a partial refund for CONTINUOUS inconvenience. The reviews that are there TODAY are a small part of those present last year, and coincidentally the negative ones have disappeared ... Instead of wasting time in polls on facebook they offer you a dinner, it seems a joke! and in fact they also make laugh the answers of the FURIBONDI users who are exasperated. From the best in Italy to the worst in 12 months ... congratulations! Reduced as well to delete the reviews ... GOOD
And it gets worse! The 5 star reviews you find are made by THEM! Employees so clever that they even put the company photo as a profile!
A company that demonstrates once again what it has become. But can you go so low? And they even show their faces ... I would hide underground in shame.

Terrible experience! I'm waiting for the technician for more than 15 days! Really chilling service!

The Internet is spinning so slowly that I can't even access the ngi site.
By now the lockdown is over, what excuses can Eolo make up now to justify the disservice?
Disservice ... not according to ngi .. even if they promise, or rather boast, connections from 10 to 30Mb have a guaranteed minimum bandwidth practically at zero therefore they feel legally and morally in order with the stipulated contracts.
STAY AWAY FROM EOLO AS LONG AS YOU ARE ON TIME!
I forgot ... from personal experience: If ngi claims that everything works well and you still don't have a stable connection (obviously very slow but it's not their problem), avoid asking for technical support on your system (if the Internet does not go and is not their problem the only other hypothesis is that it is a problem with your system) because you will end up paying the technician's exit unnecessarily.
Because, according to the technician, the problem lies with ngi and not yours and if the customer requests unnecessary technical assistance, he is obliged to pay for the intervention.
In addition to the damage, the mockery.
UPDATE: now there is the offer! 100Mb of downloads promised but 512Kb guaranteed. It seems that, according to other users, you will have the promised speed throughout the trial period and then it will drop inexorably ..

Very bad. I am in a totally absent connection situation and it has been very slow for months. You want to disconnect and reattach the antenna current.

Silly service.

Where telecom guaranteed me 6m with them I got to 100 ..

We live in a mountain area where the ADSL / fiber service is almost nil..eolo with the 100mega line is impeccable ..!

I can not travel with 20mg is absurd and then I take nothing but nothing at all, I play a lot on the playstation but not only and I have the Nat type 3! I can't talk to anyone and I can't play certain games for nat but we understand and my parents pay them as well

Pathetic the service and pathetic the staff !! Internet service and telephone with very poor signal. Contract withdrawal required (57, 50 euros from the contract),
I find myself administrative email with closure at 270 euros only because I was unable to pay the 73 euros in advance of the last bill (for difficult situation covid).
Personally I think it's not worth being a customer !!
Rejected poor service, rejected unprepared staff, rejected aeolus !!

pitiful, I find myself like many others having to ask a company to do their job seriously, I have a 800k download and I pay for 100 MEGA .. don't you think you are unfairly pulling money out of your customers' pockets? Dozens of tikets are open ... to be told that you are working on it ... the truth is that you do not have the infrastructure to sell the services as you tell them ... when you write that you are working, what do you do? You have been writing it for years ... I don't recommend Eolo to anyone.

Something anyone who uses this technology needs to know! is that if your home has thick walls like in old village houses, it is very likely that you need repeaters to send the signal beyond the router room and therefore, the investment becomes greater (1 repeater x 40/50 EUR). Good luck

bad service, during installation they showed me that it was at maximum bandwidth ... pity that then I discovered that it was on the test repeater, once installed on the normal repeater the service became indecent ... I went back to telecom

Not connected! No assistance! Troubleshooting = 0!
And on top of incorrect invoices! Contracts are not even respected! Outrageous !!

They must answer from Italian, not from Tirana, Albania ... Who don't understand .....