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It is an entel information center and it is also v...

It is an entel information center and it is also very comfortable with agile attention and there is always someone who solves your problems with both the cell phone and the company.

Biem

The place is quite large, the staff is numerous, g...

The place is quite large, the staff is numerous, good access, well-groomed. The problem is with the company ... there is no reward for fidelity. What I mean by this is that they promote good income plans and once they have captured the people, there is no longer any incentive to stay, as other companies do. The good thing is that the signal is excellent!

Okay

Bad

It was very bad experience, because a young lady s...

It was very bad experience, because a young lady sent my cell phone with broken screen to technical support and of which I had to pass an order that did NOT happen to me, she put it in the envelope where my cell phone was and now I do not have how to remove my cell phone nor know the state of him, and I can not even see it with my rut since they told me that it is blocked by a supposed "fraud" of which I have no idea because it is the first time I draw a plan.

Slow

Very bad customer service, I went for a consultati...

Very bad customer service, I went for a consultation on charges for a plan that I gave up some time ago, going to prepaid, the answer of the manager was that I had to call by phone, that they did not know, referring me to an executive who washed his hands , referring that they did not handle that information, and finally I had to find another branch where they gave me an answer.

More

Offices with boxes and many spaces of attention to...

Offices with boxes and many spaces of attention to the public. It is not very accessible since they have many sales points which harms the displacement, especially of people in a situation of disability.

The regular attention, we went bringing from one p...

The regular attention, we went bringing from one place to another without contemplation, instead of giving a good information, not all are like this, some do their work very well and others leave much to be desired.

Quick

The management and alternatives to opt for equipme...

The management and alternatives to opt for equipment is limited, despite having 2 lines with expensive plans, I had no alternative when I needed an urgent change of equipment. Little consideration with their clients and bad loyalty. Finally I move to another company.

As a local you have very bad workers, they treat y...

As a local you have very bad workers, they treat you with bad feelings and give the impression that they only want you to leave the place ... they spend more time stuck in their cell phones answering the whassapt and the Facebook messages that are worried about giving you a solution!