EntelPCS Reviews

Wide and clean place. Fast boxes attention. The schedule of payment of accounts is reduced: 9 to 14 hours.

Solution. Instantly even though I live now I do not have the support despite living in the center of Santiago :(

Good attention, fast. If you have any difficulty with your equipment, they try to give you a solution that suits your needs, without necessarily having to change your equipment.

Good experience of looking for what is needed in communication.

Huge place fast attention, but there is no opportunity to make claims, only service

It is usually a good company, the largest in mobile telephony in Chile, but during the last few years and due to a series of restructuring, its quality has been diminished, delivering a service very far away from some years.
At present, its biggest defect is customer service, where you can spend hours and hours waiting for attention, both in branches and via telephone.

Good service, but the staff is not enough because of its location

It's never fast and you usually come back with the same problem home

Despite being a couple of blocks from the Entel tower, the attention is much more expeditious ....

Bad attention in Entel, we ask for plans and they are bad and expensive

Because it seems that we were at war with the protections they placed very recently even though they painted the steel plates they placed

The day I visited Entel, the attention was very fast, the executives very attentive and they gave me an immediate solution to my concern

The attention that the young man who attended me gave me was excellent.

Terrible attention, very for something very simple I had to go 3 times because some paper was always missing.

The attention is fast and the executives very efficient

Entel sale of cell phone, internet and television services.

I did not like it, for me to go there was a necessary evil, they give you a number for attention and if they skip it you have to look like asking for a favor to attend you, and the employees look at you as saying to me that it matters to me, I saw a very old man with a cane turning around the whole place asking to help him solve a problem, all bad bad

Excellent service and variety in cell phone and accessories

Excellent attention ... kindness from the executives and you should not wait so long for them to attend you everything is very coordinated

Very good attention....
I changed from Entel to Won because of the prices but I returned to Entel ..... it sounded super bad and the internet was cut off every moment.

The worst there is, they treated me very badly, they do not take responsibility for anything bad, before, it was very good preferential attention, now in a few words, they cater better to street vendors and more like 3 hours waiting and it was not full and no one attended me

Very comfortable and they try to assist you as quickly as possible.

Because it can't be, that in order to pay, we have to lose so much time

They could not solve my problem even though I was referred to this branch by telephone without access to disabled people

unkind attention. should better explain the product offering

Very good attention, any situation is immediately resolved, Great assortment of telephone products of the latest generation, a wide service center, is the best thing I know in Santiago.

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Attention to fast and super well attended companies.

Quick attention and have a wide variety of products to offer.

Attention is too slow, it fills up too much average waiting time between 20 to 30 minutes.

They took care of me badly, without solutions or alternatives.

The wait is 30 mins but the executives are very attentive and are willing to find the best solution to the queries

I went to get some information but the treatment was excellent