EMP Mailorder Italia S.r.l. Reviews

The only online shopping company that can't combine two orders and charges shipping costs twice

Beautiful and alternative products from people with rock-metal soul !!!

I buy from this site a couple of times a year, staff available, fast shipping, great discounts when available.

Customer service is not friendly and I don't like this. The goods, however, are excellent but the prices are prohibitive. Unfortunately, the Backstage Club that is so acclaimed is not as convenient as they think.

Exceptional in the truest sense of the word, fantastic material, great service, fast with delivery

Quality products at below-average prices, package arrived intact and 3 days in advance. Customer care present and available. Top!

Perfect garment, exactly as in the photos and precise measurements.
Very satisfied!! In the package I also found a mask and a sticker as a gift
Thank you

Great service of heavy clothing and geek on the Internet. Sometimes the catalog varies depending on the material they have but the prices are good. Highly recommended.

After years of shopping, I decide to exchange a product (whose measurements did not coincide with those declared) by spending a greater difference than before. One of the new selected products, on the date of return, is discounted at 20.99, after more than 10 days they contact me by email telling me that I have to pay 69.99, check the site and find the item with a lower discount, but still at 40.99. Now, in my opinion for fairness I should have paid the price declared at the time of receipt of my return (31/12 20.99 all documented and tracked on the site), but at least I would have expected to pay the price declared at the time order processing (11/01 40.99). Having to pay it at full price when on the site it is clearly discounted at 40.99 is not correct at all I'm sorry. The excuse from the operator was that it is not an online purchase so the amount changes ... I would have liked to have been able to try the item in a physical dressing room then! However, this is an online purchase, certainly not a physical purchase in the store. I am truly sorry because it is the first problem after years of purchases and it is not because of the extra 40 euros, but precisely because of incorrectness.

Excellent online clothing and gadget sales service in different styles. Dark, metal, casual objects for Disney, cartoon, TV series and musical groups. On the returns and info service I did not find any problem. Delivery times have always been respected. Fully satisfied. Too bad you don't have a shop to come and try and see the items for yourself ... I'd already be there.