Emotiva Audio Corporation

Emotiva Audio Corporation Reviews

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4.5
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Fantastic in every way. I ve been an Emotiva custo...

Fantastic in every way. I ve been an Emotiva customer since they were a new company. I ve purchased items across their product lines. Every thing about this company is fantastic. Their products are absolutely top-notch and represent an incredible value in the hi-fi world. Their customer service is outstanding. The employees from sales, support, and shipping are top notch.

High end home audio gear that fits the budget. I h...

High end home audio gear that fits the budget. I have multiple pieces of equipment from Emotiva and have had nothing but great customer service. If you live in the area there is no excuse not to head over.

I Have bought many Audio amps from Emotiva and sta...

I Have bought many Audio amps from Emotiva and started a audio review channel on Utube because of my passion for true Hi-Fi But in the last couple of years Audio separates (2ch) have been getting to expensive for the hard-working paycheck to paycheck workers , then I stumbled upon Emotiva and couldn't believe the prices and quality of sound I was hearing being an audiophile for 31 years I was shocked!! And the customer service is Top notch ! All I wanna say is a peraonal thanks you to the C.E.O. (Dan the Audio man Laufman ) for working hard to make HI-Fi affordable for everyone with the BasX series You did it Dan your Dad would be very Proud !!!

In general, I can say with all confidence that if ...

In general, I can say with all confidence that if you have a problem with Emotiva and they want resolve it you are the problem.

Don't go hating, I know this is a very strong statement. But fact is these people are all about quality and customer service.

If we as consumers or end users are to be fair and honest we would have to remember that this is a business. Like most businesses I'm sure that they would like to stay in business.

This sometimes forces less than favorable decisions or policies regarding interaction with consumers. As mad as I have sometimes been at what ever company I am having a problem with I try not to post less than favorable ratings or reviews unless I have backed away for a time to more comly put myself in their shoes.

This time more often than not, yields a more sensible and fair review which I feel we owe both the company in question as well as our fellow consumers.

In effect reviews and ratings are very powerful tools. I know they run the show at Amazon, e-bay and many other venues. If we are to consider ourselves fair or honest, we must remember the real world impact this can have on a company's bottom line.

I know i'm on a soap box here, but hear me out. What I have learned to consider when posting a review is just this simple.

"Know what your reviewing reviewing." E.g. Are you reviewing the products appearance and performance etc. or USPS, UPS's ability to get it to you in a timely manner as promised? I can't tell you the number of times I have seen companies suffer from a bad rating only to read,

"package arrived two days late so one star"

Take the guy above that gave poor marks for being dissatisfied with availability in his country or region etc. He obviously likes the product or he wouldn't be seaking it out. And do you think Emotiva just isn't interested in the money from people where he lives?

Now for however long Emotive's reviews suffers to whatever degree over what seems to be justified frustration but nothing to do with the product. And there are many, myself included, who don't have time to read every review in order to weed out the inconsiderate.

Bottom line is, these people have proven themselves through the years to be an innovative, caring and a hard working company. Offering true audiophile quality in their products priced far below most if any that can offer this level of quality and design.

Just saying, give it some thought before you knock the home boys. I have never had a reasonable need or request that they have not bent over backward to attend too.

And to the fellow who is having trouble getting his hands on Emotiva.

Can I suggest perhaps joining a related fourem and seeing if you can arrange through new found friendship a closed auction like on ebay etc. to have someone purchase what you're looking for then ship to you direct?

Sparing the details, but this would offer protection to both pasties and hopefully help you get "The Blue Light."

REP

I had an amp that died a little past the 5 year wa...

I had an amp that died a little past the 5 year warranty. Emotiva fixed it without charging anything but shipping to the factory. I've had this amp for another 3 years since and it kicks like a mule. I love my CD player and DAC too. IMHO it's audiophile quality stuff at working man's prices.

Fantastic company, Fantastic Products, and Fantast...

Fantastic company, Fantastic Products, and Fantastic Customer Service. I own 2 Amps 6 sets of speakers and I have not had one bit of trouble with any of the products. This is high end equipment at a not so high end price.

Don't expect much in the way of service or support...

Don't expect much in the way of service or support. I have been a long time customer, and have 6 amps, several sets of speakers and 3 powered subs from them. The equipment is fine to very good. The service has become abysmal. No response to emailed concern after the order. Shipped to the wrong address (in Canada, instead of the shipping address provided in the USA), costing me $500 in brokerage and fees (amp is staying in the US). Answering machine at Emotiva says they've decided to not take calls today, and once again screw their customers over. STAY AWAY.

Bought my equipment years ago XMC-1, XPA-7 amp, pr...

Bought my equipment years ago XMC-1, XPA-7 amp, preamp PT-100 for my daughter, and a set of Powered speakers Airmotiv 6S. Never anything bad!! Everything still works and sounds far better than any recent other products. No speakers available when I was buying so I bought HSU products- also good. Would and will buy from Emotiva again

Emotiva Audio Corporation

Emotiva Audio Corporation

4.5